Fatcow positive review #7939 by John Slaughter (Admin@M...) on 2009


Fatcow got a positive review on
Fatcow
10 Corporate Drive, Suite #300
Burlington , MA 01803
US
☎ Phone +1 902 367 3369

fatcow.com is inactive, but is redirected to bluehost.com
Customer review #7939
3.5/10
John Slaughter ( Admin@M... )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
The control panel is easy to use. Handling of domains/sub-domains is very easy and allows for updating of the WhoIs info as long as the domain was purchased from or transferred to FatCow. Extra domains are $20, about double buying them from direct sellers such as WhoIs or GoDaddy. File management is decent but needs some speed loading up. Setting up e-mail addresses is easy but editting is not.

The default e-mail client is AtMail but FatCow is using an extremely outdated version. FatCow also provides Horde and Squirrel mail. These were $4 a month extra when I signed up, but I think they are now free and the user can switch clients at will. None of these are what I would consider as really decent e-mail clients. They all allow for SMPT and IMAP.

There have been at least two times where the servers went down. Once was supposedly caused by a power outage. Apparently they have no backup power generators.

There is 24/7 customer support, but it is what I would characterize as average. They seem to basically read from a script. There is no bending to expedite fixing of problems.

Price is certainly among the lowest.

87 out of 97 users found this review to be helpful!

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