Site5 review

5 user reviews, 0 support responses, 0 testimonials, 13 products, 0 promotions, 3 social accounts, 125809 domains, 19782 hosted, Alexa #56805, listed 2005 (#1890)

Most Recent Customer Reviews

Xan (xander@d...) / youshopweshipyousave.com
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Site5 is the worst
Site 5 is absolutely the worst hosting company we've ever dealt with, and we've dealt with many.

Constant down time. Just CONSTANT. We have one of their best plans and our server seriously needs rebooted every single solitary morning.

Their customer service is an awful joke. You don't have root access to fix anything so you're stuck with their CS breaking your server worse everytime they try to fix it for you.

We've opened 100+ tickets over the course of a year and you can not get support over the phone. It rings for 3 minutes then asks you to leave a voice mail so they can "respond quickly". We've. Never. Been. Called. Back. Not once!

Go anywhere else.
hostseo@europe.com (hostseo@e...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
STAY AWAY FROM SITE5
BEWARE. This is not a scam.

Technical support is horrible, and the servers are overloaded. If you want lousy service and slow web page loading, this is the place to go.
Jeremy Insole (jeremy@i...) / interyachtcharter.eu
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I began with Site5 last week. I had a 13 months nightmare with Green Geeks, horrible support and lots of problems and downtime...

I contacted everyone in the company and no one was of any help, even Trey Gardner, now Trey responds, but underneath the True Reviews...

I switched to EZPZ in the UK, Support was excellent but they had Server Problems and there were too many timeouts.

I went back to the Drupal recommended Hosts and I came across Hostcolor, they seemed good. Initially the set up was very helpful. Though when the server was crashing too often and with very bad support, I decided to jump ship.

I began with Site5 last week. The Company seems very well run, integrated and very professional. I am very happy so far and after using the services of 3 of their competitor's in the last 12 months, I felt compelled to give them a good review.

Support is excellent and they even have Mac Mail Support. Speed is good and everything else is as promised on there Home [read more...]
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Listed and verified since 2005
site5.com logo!

Overview

Site5 is part of Endurance International Group, Services: Web HostingDomain Registration

About Site5

High-end servers, low number of customers per server, and 50% less fat.

Their current hosting philosophy is based on guaranteed performance. While other hosts may try to cram as many accounts as possible on shared servers, they have used their years of experience to determine exactly how many accounts they should be putting on any given server. In addition, they are continually upgrading our hardware platforms to be among the best in the industry.

Source: https://www.site5.com/about/

5 Reasons for Site5:
Web Hosting is Easy To Use
Their Support Team is Friendly, Fast, and Knowledgeable
They Guarantee Uptime, Support and Services
TheyOffer a 45 Day Money Back Guarantee
Their Customers Are their Biggest Asset

Source: https://www.site5.com/about/why-site5/

NOTE 2018: Recently all IXWebhosting are being migrated to Site5, announcement made in January 2018. This means they migrate from Hsphere/in-house IX control panel to vDeck/ Cpanel (for Linux) .. but where are moved Windows plans ?
Overall, old customers are saying "IX Web Hosting Integration is a disaster to Site5"

They used to offer Cloud VPS in the past which is not the case anymore. Also, they used to offer multiple places for server location (like Canada, UK, Brazil ...) but not anymore.

They still use a broken Google+ profile on their contact page ( their blog is already shutdown from 2015) and overall you don't seems to be in good hand anymore with this company.

Special pages


site5.com Cover
Website research for Site5 on March 16, 2018 by WebHostingTop

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PlansWebsite Products

Shared - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
hostBasicfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

24 Months ( 2 years ) $6.95/mo Only 23¢ a Day!
12 Months ( 1 year )$8.95/mo Only 30¢ a Day!
MultiAdmin Control Panel
Free Migration to Site5
Backups
Backstage ( Tour ) One interface to manage every aspect of your hosting account! See its [...]
Plan URL : http://www.site5.com/hosting/web/
$6.95/mo.unlimitedunmetered 0 / 1
hostProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

24 Months ( 2 years )
BEST VALUE $10.95/mo

MultiAdmin Control Panel
Free Migration to Site5
Backups
Backstage ( Tour ) One interface to manage every aspect of your hosting account! See its advantages!
SiteAdmin ( Demo ) Our easy to use custom [...]
Plan URL : http://www.site5.com/hosting/web/
$10.95/mo.unlimitedunmetered 0 / unlimited
hostPro + TurbofeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

24 Months ( 2 years )$13.95/mo Only 46¢ a Day!
MultiAdmin Control Panel
Free Migration to Site5
Backups
Backstage ( Tour ) One interface to manage every aspect of your hosting account! See its advantages!
SiteAdmin ( Demo ) Our easy to use custom [...]
Plan URL : http://www.site5.com/hosting/web/
$13.95/mo.unlimitedunmetered 0 / unlimited
Reseller - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
StarterfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Unlimited Resold Accounts
cPanel / WHM
RVSkin
Free Billing Software
Domain Reseller Account
IP Addresses Included
Custom DNS Nameservers
Free Migration to Site5
Choose Your Location
Backups
Uptime Guarantee 99.9%

Site5 wants to help you provide [...]
Plan URL : https://www.site5.com/resellers/web/
$25.95/mo.50 GB500 GB 0 / unlimited
StandardfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Unlimited Resold Accounts
cPanel / WHM
RVSkin
Free Billing Software
Domain Reseller Account
IP Addresses Included
Custom DNS Nameservers
Free Migration to Site5
Choose Your Location
Backups
Uptime Guarantee 99.9%
Plan URL : https://www.site5.com/resellers/web/
$36.95/mo.80 GB700 GB 0 / unlimited
PremierfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0
Plan URL : https://www.site5.com/resellers/web/
$54.95/mo.120 GB1 TB 0 / unlimited
VPS - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
VPS2featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM, KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 2000 MB
CPU : 2 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

On our Site5 KVM VPS hosting plans are built with all SSD drives are designed to provide the performance you are looking for with a VPS server. No longer will you have to deal with a neighbor who uses more than their fair share of resources. Each [...]
Plan URL : https://www.site5.com/vps/
$64.80/mo.50 GB1 TB 2 GB / 1
VPS3featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM, KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 1500 MB
CPU : 2 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Site5's "No Worry" Full Management (without root access)
We handle everything for you, updates, security, monitoring, and more! Included

SiteAdmin/MultiAdmin/Softaculous

SiteAdmin is our custom easy to use cPanel theme $10/mo (included in [...]
Plan URL : https://www.site5.com/vps/
$89.10/mo.75 GB1500 GB 1500 MB / 1
VPS4featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM, KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 4 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1
Plan URL : https://www.site5.com/vps/
$114.30/mo.100 GB2 TB 4 GB / 1
VPS5featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM, KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 5000 MB
CPU : 4 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2
Plan URL : https://www.site5.com/vps/
$158.40/mo.125 GB2500 GB 5 GB / 2
VPS6featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM, KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 6000 MB
CPU : 6 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1
Plan URL : https://www.site5.com/vps/
$178.20/mo.150 GB3 TB 6 GB / 1
VPS7featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM, KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : 8 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1
Plan URL : https://www.site5.com/vps/
$257.40/mo.200 GB4 TB 8 GB / 1
VPS8featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM, KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 10000 MB
CPU : 8 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1
Plan URL : https://www.site5.com/vps/
$332.10/mo.250 GB5 TB 10 GB / 1

Contact information is managed by site5.com representatives sales@s..., support@s..., management@s..., info@s... [login] Claim this businessCreate a free account to manage site5.com listing!

Web stats

Targeting: United States
Details for http://www.site5.com
Website DNS: ns1.p13.dynect.net => 208.78.70.13 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns3.p13.dynect.net => 208.78.71.13 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns2.p13.dynect.net => 204.13.250.13 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns4.p13.dynect.net => 204.13.251.13 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
MX::alt4.aspmx.l.google.com => 74.125.195.26 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 74.125.68.27 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 64.233.165.27 ( Mountain View ) / Google LLC - google.com
MX::alt3.aspmx.l.google.com => 108.177.125.26 ( Mountain View ) / Google LLC - google.com
MX::aspmx.l.google.com => 173.194.76.27 ( Mountain View ) / Google LLC - google.com
Server Software: Apache
Website FIRST IP: 13.56.124.191
IP Location Country/State/City: United states / California / San francisco - see top providers in United States, California
ISP Name / ISP URL: Amazon Technologies Inc. / amazon.com
Website Extra IPs: 34.196.127.74 ( Ashburn, Virginia ) Amazon Technologies Inc. - amazon.com
13.58.229.98 ( Columbus, Ohio ) Amazon Technologies Inc. - amazon.com
52.14.30.168 ( Columbus, Ohio ) Amazon Technologies Inc. - amazon.com
34.232.131.123 ( Ashburn, Virginia ) Amazon Technologies Inc. - amazon.com
52.8.3.133 ( San Francisco, California ) Amazon Technologies Inc. - amazon.com
34.232.131.13 ( Ashburn, Virginia ) Amazon Technologies Inc. - amazon.com

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News

Site5 Launches Cloud Hosting, VPS - Introduces Shared Cloud Hosting and Cloud Virtual Private Servers.
Site5, a shared, reseller, VPS, and dedicated hosting provider, today announced the launch of cloud hosting services, introducing Shared Cloud Hosting and Cloud Virtual Private Servers. The company says that it will continue to offer its existing line of traditional hosting solutions.It states that the new cloud hosting services combine its array of features and customer support with the agility and reliability of cloud hosting architecture. Cloud hosting offers scalability, since nodes can be seamlessly upgraded and system resources can be instantly allocated across physical servers as needed. Cloud hosting also offers rapid failover protection, quickly activating parallel nodes in the event of a hardware failure or other outage.The company further states that Shared Cloud Hosting is available in three standard configurations, starting at just $22.50 per month for 2GB of disk space and 50GB of monthly bandwidth. ... [search all site5.com news]

Social Networks

https://www.linkedin.com/company/world-wide-web-hosting-llc
World Wide Web Hosting, LLC (est. 2008) is a Privately Held entity having 568 followers on LinkedIn and 51-200 employees, industry Information Technology & Services.
No official account on Google+ yet!
No official Blog yet!

Domains trend


Site5 domain trend

ReviewsCustomer Ratings

The quick stats of Site5 profile shows a note average of 2.8 out of 10, counting 5 opinions. (few listed on the top of the page)
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Jason Harle (jayharle@g...) / invisiblue.com
Time Hosted: 1 to 2 years
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Their support failed to notify me of an important change in my account which ultimately led to my site being overwritten by a month old version and they were unable to restore a backup because of a bug in their backup system.

All in all, the six different support individuals I came in contact with did nothing to solve my problems. They showed little real concern with taking any sort of ownership over my case. One mistake followed by several oversights later (all Site5's), I am now basically starting to build my site from scratch and have about 60 more hours of work ahead of me to get back to where I was last week when they hosed my site and left me to die.
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
In the beginning, it was great. For the past few months, there are major problems,

Almost everyday there are problems. Tech support gives you the run around. Terrible. At least some of my sins are being forgiven for putting up with this company.

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