✔ domain.com review

62 user reviews; 0 support responses; 0 testimonials; 11 products, 0 promotions, 7 social accounts; 811,295 hosted domains, Alexa #6214; 📆 listed 2008 (#7145)

👪 Most Recent Customer Reviews

📅 Feb 12, 2022

DDani Mignano (cmictravel3@a...) / cruisefellas.com

😠 My domain names did NOT expires until two weeks from the due date and they went ahead and charged my account early. Today is Feb. 12, 2022 I called right away and ask to cancel it before expiring on Feb. 27th! I did not want the site and told Paul a supervisor, that I was not renewing the domain name and it won't expires until the 27. They still charged me and, NO, they will not refund my money, which legally is not due until Feb 27, 2022. DO NOT USE THIS COMPANY. IT'S FRAUD AND THIEVES.

📅 Feb 11, 2022

amine (amine.kansousi@h...) / drivendatasolution.com

😠 FRAUD.
its not a very good services provider.
They will ask you for money, most of the time.
They rae not pro, and you will weak up with billes without asking for nothing, is a big fraud.

📅 Sep 21, 2021

-anonymous- (-hidden-) / 4ultro.com

😠 Well, as many people mentioned, if you are looking for trouble, go with them.
I Don't really understand how their ns changes will really take a very long time exceeding 48 hours sometimes, while with enom dot com it won't take more than 4 hours to fully propagate those changes. Domain transfer from them to another registrar is a serious headache that will really waste your time and your client's time. pay some extra $ with another registrar is more recommended. (try ionos .com or enom .com) and aviod this.

MORE REVIEWS

📄 Editorial Review

🔃 Domain.com is part of Newfold Digital
🔧 Services: Web HostingDomain RegistrationWebsite Builder ICANN registrar

Since 2000, Domain.com has developed its products and services while trying to make everything accessible for customers.
They specialize in the following:

Shared Hosting;
Domain Registration (their free domain services offer customers: URL forwarding, email forwarding, total DNS management or transfer lock);
VPS Hosting;
Web Design;
SSL Certificates;
Online marketing services;
Email Hosting;
Website Builder;
WordPress Hosting.

Each Shared hosting plan is equipped with unlimited disk space, scalable monthly bandwidth, unlimited subdomains, 1GB free cloud storage and SSL certificate from Let’s Encrypt. Also, there are a number of freebies included in these hosting plans:

Free domain name for a year;
eCommerce solutions;
Free website builder;
Marketing tools.

The Website Builder assures +100 mobile-friendly templates, stock image library, SEO tools, pre-built sections and pages, Google analytics and others. Email plans are made to match the customers’ domain; they also provide outlook web access, free onboarding and setup or world-class security. What VPS options have are the following: PHP, Perl, Python; Web Analytics; unlimited mailboxes; unlimited MySQL databases; unlimited domains; no setup fee. VPS options function on CentOS.

Their prices are competitive and affordable. Domain.com also provides the 30-day money-back guarantee.

⌛ Reliability

Domain.com comes with the standard guarantee present in the hosting products industry: they promise 99.9% uptime.

🏢 Data Center

Domain.com is situated in Vancouver, USA. There is no real mention of other datacenter(s), but something that makes it a reliable company is the fact that they offer Tier 1 facility (full redundancy). They have State-of-the-art data centers designed and created by Experts

✍️ Customer Support

Domain.com offers support by phone, email or live chat.

🔨 Control Panel

They offer their really own custom control panel. This might be a debatable topic, as some customers could find it great whereas others might be unsatisfied by such option.

🎯 Conclusion

Overall, Domain.com is a great company that comes with a selection of good options for customers to choose from.
Pros:
- A number of freebies and great features;
- Installation of CMS systems;
Cons:
- No Dedicated Servers;
- No standard cPanel control panel (weak point for some customers);

📢 Special pages

Website research for Domain.com on April 30, 2019 by WebHostingTop

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How much is 4 + 3 ?	Respond with 7

Plans📤 Domain.com Website Products

🔧 Shared - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Basic	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 The perfect plan for a simple website and one domain name Bandwidth SCALABLE Subdomains UNLIMITED FTP Logins 5 MySQL Databases 10 Free Cloud Storage 1GB Premium Support NO Email Addresses 100 POP/SMTP [...] 🔗 Plan URL : https://www.domain.com/hosting	$3.75/mo.	unlimited	unmetered	Dec 2022	0 / 1
Deluxe	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Manage multiple websites and still have the scalability for growth Bandwidth SCALABLE Subdomains UNLIMITED FTP Logins 25 MySQL Databases 25 Free Cloud Storage 1GB Premium Support NO Email Addresses [...] 🔗 Plan URL : https://www.domain.com/hosting	$6.75/mo.	unlimited	unmetered	Dec 2022	0 / unlimited
Ultra	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 A robust hosting plan for the web pro or heavy traffic websites Premium Support YES Bandwidth SCALABLE Subdomains UNLIMITED FTP Logins UNLIMITED MySQL Databases UNLIMITED Free Cloud Storage 1GB Email Addresses [...] 🔗 Plan URL : https://www.domain.com/hosting	$13.75/mo.	unlimited	unmetered	Dec 2022	0 / unlimited
🔧 Domains	Keep mouse over features!	💰Price			📆 Updated
.com	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 .biz $16.99/first year .org $8.99/first year .info $3.99/first year .online $5.99/first year .co $27.99/first year 🔗 Plan URL : https://www.domain.com/domains	$9.99/yr.			Dec 2022
🔧 SSL Certificates	Keep mouse over features!	💰Price			📆 Updated	🔐 Domains protected
Domain Validated SSL	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : 1 $10,000 warranty Secure customer information May help boost Google rankings TrustLogo® Site Seal Basic protection and help your Google rankings 🔗 Plan URL : https://www.domain.com/security/ssl-certificate	$2.25/mo.			Dec 2022	1
E-commerce SSL	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : 1 $1,750,000 warranty Secure customer information May help boost Google rankings TrustLogo® Site Seal Enhanced e-commerce conversion Green "trust" visual bar 🔗 Plan URL : https://www.domain.com/security/ssl-certificate	$9.99/mo.			Dec 2022	1
Wildcard SSL	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : Unlimited $250,000 warranty Secure customer information May help boost Google rankings TrustLogo® Site Seal Protect multiple subdomains 🔗 Plan URL : https://www.domain.com/security/ssl-certificate	$14.99/mo.			Dec 2022	all subdomains
🔧 Website Builder	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Starter	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🆓 Free domains : 0 📌 Dedicated IPs : 0 Build up to 6 pages Over 550k images available for use Pre-built sections and page layouts SEO tools Chat and email support 🔗 Plan URL : https://www.domain.com/website-builder	$1.99/mo.	unlimited	unmetered	Dec 2022	0
Business	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🆓 Free domains : 0 📌 Dedicated IPs : 0 Build up to 6 pages Build unlimited pages for your site Revision history for pages Analytics integration Telephone support Over 550k images available for use Pre-built sections and page layouts SEO tools Chat and email support 🔗 Plan URL : https://www.domain.com/website-builder	$6.99/mo.	unlimited	unmetered	Dec 2022	0
eCommerce	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🆓 Free domains : 0 📌 Dedicated IPs : 0 Build up to 6 pages Build unlimited pages for your site Revision history for pages Analytics integration Telephone support Over 550k images available for use Pre-built sections and page layouts SEO tools Chat and email support Sell products [...] 🔗 Plan URL : https://www.domain.com/website-builder	$12.99/mo.	unlimited	unmetered	Dec 2022	0
🔧 Web Design	Keep mouse over features!	💰Price			📆 Updated
WEBSITE DESIGN SERVICE	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 Search engine optimization (SEO) Managed Local Lift Professional branding Monthly content marketing Monthly consultations with an expert Full website functionality 5-page website 🔗 Plan URL : https://www.domain.com/web-design-services	on request			Dec 2022

Contact information is managed by domain.com representatives dotaffiliate@d..., Bailey Comyns - bailey.comyns@e..., affiliates@d..., webmaster@d..., support@d..., sales@d..., contact@d..., info@d... [login]
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📊 Web stats

📂 Details for https://www.domain.com/
⚑ Targeting:	France, Greece, Guatemala, Netherlands, Philippines, United States, Uruguay
📥 Website DNS:	lee.ns.cloudflare.com => 172.64.33.129 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com sarah.ns.cloudflare.com => 172.64.34.218 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com MX::domain-com.mail.protection.outlook.com => 52.101.8.36 ( *Des Moines* ) / Microsoft Corporation - microsoft.com
📌 Website FIRST IP:	104.18.42.197
📍 IP localization:	United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL:	CloudFlare Inc., cloudflare.com
📌 Website Extra IPs:	172.64.145.59 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

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How much is 4 + 3 ?	Respond with 7

📋 Domain.com News / Press release

HostGator Launches Optimized WP; A New Easy-To-Manage WordPress Solution to Power Your Small Business - HostGator, part of Endurance International Group's family of brands, today announced the launch of Optimized WP, a new easy-to-manage WordPress solution for small businesses and content creators. Optimized WP for HostGator is designed to provide small business owners with the power of WordPress in a high performance, reliable, and secure platform that is easy-to-use and makes building a compelling WordPress powered website simple and frictionless.
“WordPress is a dynamic and elegant tool for [...]

HostGator Integrates MOJO Marketplace into QuickInstall - HostGator, part of Endurance International Group's family of brands and a leading provider of web hosting and web presence solutions for small business, today announced the integration of MOJO Marketplace into its technology platform. HostGator's initial rollout allows shared hosting customers to purchase themes, templates, and WordPress services through QuickInstall, accessed directly from the HostGator control panel.
MOJO Marketplace, also part of Endurance's family of brands, is a one-stop [...]

ENDURANCE LAUNCHES MOBILE APP FOCUSED ON HELPING SMALL BUSINESSES THRIVE - Endurance International Group (NASDAQ: EIGI), a leading provider of cloud-based platform solutions to help small and medium-sized businesses succeed online, today announced the launch of Business On Tapp, a free mobile application that delivers daily insights and actionable tips to help small business owners succeed both online and offline. The app features unique editorial content as well as interactive features that allow small business owners to connect with their peers to share advice and [...]

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📣 Domain.com Social Networks

https://twitter.com/domaindotcom
Got a great idea? It all starts with a great domain. Browse 300+ domain extensions from .art to .xyz.
Account started from February, 2009, having already 15434 tweets with 174397 followers and 2324 friends. Last activity on July 4, 2023. See recent tweets:

July 4, 2023 - Ordinary is boring, right? Set yourself apart with a bold domain name that reflects your creativity and #independence.

June 28, 2023 - Now's the time to make your move—and it all starts with a great domain. https://t.co/lihxnRJedh

June 22, 2023 - Tag a .ORG championing change in their community and remind them to submit a nomination for the 2023… https://twitter.com/i/web/status/1671835692966592516

https://www.facebook.com/Domaindotcom/
About: For a support request that requires a response, please contact 1-800-403-3568 or speak to us on chat.
Domain.com account is having plenty of likes, talking about them many people. Last activity on Sep 27, 2019. Recent posts:

Sep 27, 2019 - Get your .nyc domain name today ➡️ http://getadoma.in/64BM30pBcl6

Sep 25, 2019 - Do you know what good website content is? https://www.domain.com/blog/2019/07/12/what-is-good-website-content/?utm_source=facebook&utm_medium=social&utm_campaign=own-edu_dc-09_19&utm_content=website

Sep 24, 2019 - There's a .club for everyone. Find yours today ➡️ http://getadoma.in/sMNs30pBbIw

https://www.linkedin.com/company/domaindotcom/

https://www.youtube.com/channel/UCn7-1xgGV6AfaqcSBLYdGyw

https://www.pinterest.com/domaindotcom/

Domain.com Blog Blog added on February, 2012, with total 256 articles, Language en-US. See recent blogs summary posts:

October 2, 2023 - Protected: Domain.com is now one with Web.com - There is no excerpt because this is a protected post.

March 21, 2023 - 10 Things to Consider When Planning a Website - Ready to put your domain name to use and create a website? Great! Before you start building a site, you need a plan. When creating your plan, think about your purpose and goals in creating a website.

March 20, 2023 - I Bought a Domain Name… Now What? - Every domain name holds a wealth of potential. How that potential is realized is up to you. If you've registered a domain name only to find yourself asking, “Now what?” then this is the right blog ...

https://en.wikipedia.org/wiki/Endurance_International_Group

https://www.instagram.com/domaindotcom/

https://www.crunchbase.com/organization/domain-com

📈 Domains trend

Reviews👪 Domain.com Customer Ratings

The quick stats of Domain.com profile shows a note average of 1.4 out of 10, counting 62 opinions. (few listed on the top of the page)
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How much is 4 + 3 ?	Respond with 7

(2 = 3.23%)
(3 = 4.84%)
(57 = 91.94%)

📅 Dec 16, 2020

-hidden- (-hidden-) / writingfix

😠 Fraud. That's all you need to know. They commit fraud.
I told them they were the worst company I've ever dealt with back in September, and cancelled my account and erased all my personal information, which they still maintained access to because they charged me for another year's service EVEN THOUGH it had been made perfectly clear that they were too stupid and rude to host my not-for-profit site.

They apologized, sent me a letter saying they would cancel my annual charge they'd mistakingly charged me, but they never did cancel.

I have a FRAUD CLAIM going against them right now with my bank. All you need to know is they want your money, and they won't give you any service.

Don't bother with these idiots.

📅 Jul 8, 2020

-hidden- (rivernet1@g...) / domain.com

😠 WORST. SERVICE. EVER.
Jeebus, where to begin...

1. Every time I need to pay for something, my account get suspended because "possible security risk". I have to spend 30 mins on chat to get a 10 second process completed.

2. Getting to the Control Panel takes either 10 minutes, or a dozen refreshes on my browser.

3. Support is horrible. I had this one guy argusing with me that my domain name is already renews, when I was trying to purchase a NEW one. A supervisor took over and did in a few minutes.

4. No US-based support.

We are moving all of our domains to another company, but we are also thinking of making our own mini data center. At least we can fins things at once instead of wait, and wait, and wait.

📅 Jun 1, 2020

-anonymous- (-hidden-)

😠 Their service is horrible, did not help me in connecting my domain to shopify and when I asked them to help they were cocky and sarcastic with me. In their terms of service it says you can cancel before 30 days of purchasing but this is not the case! After purchasing this horrible service they told me they cannot cancel it

📅 Nov 20, 2019

-anonymous- (info@d...) / doobiesnacks.delivery

😠 This company is terrible. Their service is atrocious at best. I have 1 email address that I can access via webmail portal. I have tried numerous times to get it setup on a mobile device so I can be notified immediately when I receive email. It will not work, their chat "support" is awful. Making me change my pw and everything, yet I am following their instructions and the instructions posted on their support site for setting up 3rd party email clients.

DO NOT USE THEM AT ALL IF YOU CAN HELP IT.

📅 Jul 8, 2019

-anonymous- (-hidden-) / pepitapulgarcita.com

😠 Same experience as some other reviewers. You buy the domain, go through the verification process, get charged, and then they inform you that the domain has been already bought, curiously the exact same day at the exact same time we bought it. Customer support is terrible and get ready to wait for a long time before getting an answer to your problems.

Avoid like the plague.

📅 Jan 6, 2019

-anonymous- (johnpete3@h...) / johnsautosales.net

😠 DOMAIN.COM is a nightmare !!!!! some one stole my password and I cant access my account for over 20 days, spend hours in the phone send a copy of driver license and spoke to 10 different people and no one can be able to solve my problem. my stress in level 1000 with those people

📅 Dec 15, 2018

-anonymous- (will@v...) / visualsapien.com

😠 worst domain ever. everything about them is terrible. I have hosted dozens of domains for years and they never fail to disappoint: terrible support, terrible UX. They genuinely don't care about you and will just hope to take your money for as long as you procrastinate the transfer ... do not touch this disaster!

📅 Dec 3, 2018

-anonymous- (marksatoy@y...) / bodyheatph.com

😠 their basic domain purchase only gives 1 free email, and does not support mobile responsiveness to my hosted website,

support is only via chat and theres no ticket number to keep track of the problem

very amaturish company and customer service is horrible

📅 Aug 22, 2018

-anonymous- (-hidden-)

😠 I absolutely HATE domain.com. Please, let me save you the frustration... go with ANYONE else. I've had nothing but problems with them. I would change in a heartbeat if it wouldn't absolutely disrupt my business.

📅 May 15, 2018

-anonymous- (-hidden-) / uptimechecker.io

😠 I had one really bad experience with them, they billed us for domain renewal, failed to renew domain, and our domain was down for more than week because of their error. Worst of all, they support was almost completely unresponsive .

I wrote a blog post about the incident, with full details and full ticket text here: https://www.uptimechecker.io/blog/how-domain-registrar-can-kill-your-business

📅 Apr 19, 2018

-anonymous- (-hidden-)

😠 Very unprofessional,not recommending. I've paid an available domain on their page,got an confirmation email regarding successful purchase, started building my website and than got an email saying that my domain has a problem. I tried to follow their instructions to fix it but then got informed that they have to cancel it because it was already taken on some other page... how about that domain.com??? thanks for nothing.

📅 Jan 11, 2018

-hidden- (-hidden-)

😠 domain.com is a nightmare
Absolute nightmare working with domain.com. My organization renewed our domain and they proceeded to put it on hold, which meant the site is down. They gave no notice nor did they attempt to notify us in advance. Our non-profit has no physical address and the web contact changes every couple years. The physical address on the credit card we used to renew was different than in their records so we paid and they pulled our site!
The offshore call center employs people with limited English skills who have no authority to do what is needed.
We've sent the requested information 6 times now and they are still saying they don't have it. They refuse to issue a support ticket so we have to start over every time we call.
I've purchased multiple domains and built many sites and have NEVER had such a MISERABLE experience with a vendor.
Run from this company!

📅 Aug 21, 2017

-hidden- (-hidden-)

😠 Don't trust domain.com!
This operation is designed to take as much money from you as they can. It was difficult to try to cancel my service and they somehow were able to get hold of a new charge card to bill me automatically. When I explained that their system didn't accept my cancellation, they just said they don't give refunds. Terrible service - you will regret using them.

📅 Aug 26, 2016

-anonymous- (-hidden-) / webcreatures.ca

😠 BE AWARE: Domain.com runs VERY SNEAKY BUSINESS. Simple example - I was extending my domains for another 4 years. Advertised prices did not match actual charges at the end.
I tried to get explanation, but they prefer to keep real prices hidden. All you see is "promotional prices".
Here we go:
Chat ID: xxxxxxxx
Initial Question: I am seeing a charge of 10.99 instead of 8.99 for domain privacy for the next year. Why is it sold as "8.99 per year" and later charged 10.99?
10:25:09 PM Deeksha C: Hi, my name is Deeksha, how are you today?
10:25:29 PM Ted: Hi, I'm not happy with the fact that one price is advertised and anther charged
10:26:27 PM Ted: Why my account is showing Domain privacy as 10.99 as opposed to 8.99?
10:27:57 PM Ted: Are you with me?
10:28:04 PM Deeksha C: Yes, I check for you.
10:28:12 PM Deeksha C: To protect your account from unauthorized changes, can you please verify for me the answer to the Security Question: What is your mother's maiden name?
10:28:39 [read more...]

📅 Feb 23, 2016

-anonymous- (-hidden-) / timelessbridesandevents.com

😠 First off... I am reviewing domain.com and am merely in this position for a client of mine I have recently began work for. I had to do a simple task such as change the nameservers to point to their new servers.

Let's start with the 30 minute wait time just to have my Live Chat acknowledged. I am certain that puts people in a good mood... didn't work for me however.

Next is reviewing their client area. It is incredibly archaic and every element of their system seems to be out-dated. The words User Interface DO NOT exist in their arena. The dashboard is incredibly hard to navigate as there is no direction... just looks for various promotion and incredibly out-dated FAQs.

The domain wasn't listed in the clients dashboard whom just renewed the domain around 3 weeks before me writing this message. All I saw was an expired domain that the client had around 3 years ago. I contacted live support in an attempt to get to the bottom of this mystery.

Support didn't ask me anything [read more...]

📅 Nov 6, 2015

-hidden- (-hidden-)

😠 Worst support out there
I've used their services for three years and been happy with it. This is the first time I've seen that something is out of order on their website, and here's were everything goes wrong. Several services have not worked for me the last month and when I contact them, the only answer I get is: "There is nothing wrong at our end, check your end."
There is obiously something wrong and they refuse to fix it.
I've now for the fifth time received a "There is nothing wrong at our end, check your end"-message and we're now about to change hosting client. What ever you do, don't use domain.com!!

📅 May 31, 2013

BC (bc-koch@e...)

😠 Total none-logical service
Since more than 3.0 years I have subscribed to domain.com and, yes there were various goof-ups including non-knowledegable technical staff ever since 2009

The latest dis-service, however, slams out the bottom of the jar.

In recognition of the latest and absolutely worst mismanagement of technology and software application and planning is the fact that my web-site building software with which I worked for more than 3.0 years was simply discontinued by domain.com and I can just start from scratch.

Thank you Domain.com

BC

📅 Feb 13, 2013

Louis (louis3@q...) / imenska.com

😠 Domain.com is the worst, Avoid at all costs!
I have been with domain.com for a couple of years and I am going to try and put this into appropriate words!

Do not ever use domain.com for anything - they are the worst hosting company I have ever encountered in 15 years of hosting. They are completely useless when you need support to such an extent that you will not believe me if I go into details.

Basically, on the last incident, they crashed and deleted all my 15 sites, 2 months later recovered some of them and my main site is lost forever, after 3-4 months of downtime I eventually managed to do a domain transfer thank goodness. We will have to do a complete re-development at our own expense. In all this time their support and help and communication was ridiculous and dismal. The take weeks to answer a support ticket. Yes not hours or days, weeks, even months!

They constantly reset your dns records and then all your emails crash for 1-2 days.

I think an orc started the company and appointed other orcs to take care [read more...]

📅 Jan 30, 2013

Brit (-no email-)

😠 Worst hosting company in the world ever
Since purchasing hosting with this company in 2011 we have had so many problems. The main issue is that their customer support is appalling, which means that any problem takes ages to be dealt with and in our case, only after several incredibly stupid responses from domain.com which even with our limited knowledge reek of ignorance about web hosting. Our business has now been 6 weeks without emails. Apparently they changed servers last year without telling customers, changed online platforms, changed nameservers, all resulting in products not working. Did they inform their customers? No. Instead we are left with nothing working and no help from their customer support whatsoever. Trying to get hold of anyone in customer service with reasonable intelligence is impossible. We have come to the conclusion that our only choice is to leave them and go elsewhere. Cheap they may be, but the cost is priceless damage to our business, innumerable amounts of stress, emails, phone calls and time [read more...]

📅 Jan 19, 2013

-anonymous- (tiffany.jastromski@g...)

😠 Absolute waste!
I used domain.com solely for registering my domain. I had it so my domain would then "point to" the URL of my host site - Square Space. Everything was fine for the first year. However, it seemed that once they "updated" their system and Control Panel, everything that had been working, no longer does. I've tried everything I could think of to get my domain to point to my host again, but it no longer works, and of course, customer service does not respond. Don't bother with Domain.com. Save your time and money and use another, more trustworthy, domain service.

📅 Jan 13, 2013

martin vasil (metroman@d...) / telestations.com

😠 worst service
If you want to see the problems you get from Domin.com go look at the side links on the left hand side of www.telestations.com/ and www.metromansworld.tv/ you will see for the past 5 day's all the links are broken. That will cause lower standings with search engines and persons will stop to visit that social network, Persons with links to me will remove them because they are now seen as broken. I hope a group of persons launch a class action against them for the problems they caused. All because of The Incompetent staff at Domain rune your hard work.com After they fix the problem they caused i will be migrating to Host Papa or Host Apoun or 1 of the 3 European service providers i use.

📅 Dec 28, 2012

Sean (sdeanl@g...) / slrspeed.com

😠 IMCOMPETENT
There is basically zero customer service, you will wait a minumum 30minutes to get someone on the phone who is usually not helpful at all. Their platform change has been in progress for the entire year I have had their hosting services. They have repeatedly screwed up my mail settings, and have had over 2 weeks total down time for my COMPANY WEBSITE during the last year.

After fixing the mail settings numerous times, (each person I spoke to told me the previous person did it wrong) the mail settings would be lost again within a week and I had many many lost emails. I HAVE LOST BUSINESS because of this company, and then they have the balls to call me and ask if I want to renew at the same price???? I explained my experience and asked what they were prepared to offer me for all the headaches they have caused, and they said they will renew it for the standard price as usual. I couldn't stop laughing! STAY FAR AWAY FROM DOMAIN.com

📅 Dec 28, 2012

brandy (brandysims76@g...) / snailhousemedia.com

😠 Sucks!
They suspended my account without notification.

I have called on 5 separate occasions to resolve the issue and they assured me it will be within 24-48hrs, almost 2 months later... still suspended!

I wait a minimum of 15 min on hold each time I call.

advice: Don't pay in advance, just month to month... that way when you find out how bad their service is, you can cancel.

📅 Dec 19, 2012

Louis Mathews (louis@q...) / qbcle.com

😠 Worst, dont use them, stay away, you were warned!
Not much to say here, if you use them and get NO support whatsoever, ever, dont say you were not warned. I have never experienced such bad service, it's awfull, rediculous, they must be subsidised by someone because surely they cannot make a proffit this way!

I am quite ready to slit my wrists right now, i would have send them a pic of my dead body but then again, I don't think they would care! Can I be any clearer?

📅 Nov 18, 2012

KindaTechie (BeaverCleaver@t...) / smallbusinesscreation.com

😁 Bit of a learning curve, but great service!
I just signed up with Domain.com last week to transfer my six domains to save money, to keep all my domain names and domains in one place, and also because Domain.com is known for not having any appreciable down time.

At first I had a lot of problems with the transfer process, but the rep and tech support walked me through everything over the phone. All the problems I encountered were due to my lack of knowledge about some parts of the process, but once I caught on everything transferred and all sites are now running smoothly, including email. It took about 36 hours to complete the entire process (there is a certain amount of wait time for the domain hosts and Whois to complete the process). I experienced about two hours down time, but that was because my email addresses with my old hosting company and Domain.com did not match and Whois didn't like that. So it's little things like that that can throw a wrench in the works. Still, Domain.com personnel were able to find out what was [read more...]

📅 Aug 21, 2012

John Abate (jabate@f...) / fusionone.ca

😠 BRUTAL SUPPORT
They host our Domain. --- that's it.

Recent changes to the cpanel on August 11-12 have resulted in e-mail issues. More than 5 Domain.com staff over the course of 7 working days can't get this fixed.

📅 Aug 17, 2012

Michael Power (mickpowerno1@g...) / vesselpower

😞 Apalling support reply time
I have been with domain.com for years and have stayed with them as I find it very easy to set up domains and used to love their live chat. Now the customer support is apalling. You are waiting for days for any questions to be replied to and there is a lot of bugs (in my opnion) that make smooth operation difficult. The email set is always a problem for me and there is never anyone to sort it out for days when you set up a case.

Really annoyed at the moment. I now can't access my email through the website as they have changed the log in????????

📅 Aug 15, 2012

junk@visualsuccess.com (junk@v...) / visualsuccess.com

😠 SUCKS - AVOID
They randomly upgrade your services and destroy all your DNS records. Your down for days, no email, no site, nothing.

📅 Jul 31, 2012

Bebebun (consultant@f...) / franchiseannex.com

😠 This is the most useless and frustrating expeience i have ever had with a hosting company. On average, it takes about 20 minutes to get a live person, when they come on they are either rude or very indifferent. My website and email service were down several times and they kept making several changes to my web data, the sites was even down for over 2 weeks. I don't know what impact their migration had, but this company is a nightmare that should be avoided at all costs. I am moving my websites elsewhere as I am totally frustrated and not getting a reasonable response from domain.com

📅 Jul 26, 2012

Laura (-no email-)

😠 Bad Business, Overcharges & Rude Support Staff
I made the mistake of trying to register a simple domain with these guys which should have cost me less than $15. I never got the domain and their support folks couldn't figure out why--blamed it on a system transfer that they were going through. But they DID manage to charge my bank account for over $100. I tried to get support to help me a second time and they responded by hanging up on me.
Do yourself a favor and go with anyone else except Domain.com!

📅 Jul 6, 2012

-anonymous- (-no email-)

😠 I purchased my domain and hosting services from domain.com in April. My site has gone down multiple times due to something domain.com is doing on their end. I keep calling customer service and every time they say it will be fixed in 72 hours and that doesn't happen. I spend 10-30 minutes on hold every single time I try to call customer service. I just called customer service and waited on hold for 25 minutes then the call dropped, I am currently still on hold waiting for customer service, it's absolutely ridiculous. What is the point of paying hosting service if they don't host the site, seems simple.

📅 Jun 29, 2012

danielnyc (daniel@g...)

😠 domain.com is terrible
Hosting was terrible, site would stop resolving frequently. So I switched to another hosting provider, but left my domains here. Now they have messed up the site dns more than once, so my site keeps crashing. Customer service is impossible to get on the phone.

📅 Jun 16, 2012

Chris (cza3470@g...) / is-a-boss.com

😠 THEY SUCK
Domain.com will NOT release my epp codes, their support is non existent. This has to be the worst host and registrar. Oh and even their own panel is slower than dial-up back in the early 90's.
You get what you pay for.

📅 Jun 12, 2012

foobear (foo@b...) / stainedhat.com

😠 Domain.com fell off a cliff since may 2012. Absolutely HORRIBLE now!!
As of May 2012 domain.com is pure garbage! They attempted to migrate everything to a new system and are failing miserably. Do NOT get hosting from domain.com unless you want long wait times for dns propagation (8 days and running in my case) and 25+ min wait times to get ahold of a customer service rep (who is clueless and doesn't even have the authority to actually help you). I have been fighting them for 8 days trying to get a few DNS entries correct in their new (and MUCH less reliable) system. It is literally as simple as migrating a zone file to a different server and they can't get it right. On top of that, as I type this their entire control panel and their own website is offline. Are you serious domain.com? If you can't even keep your own site up, how do you think that makes us customers feel about your competence? Well, i think I'm off to find a new hosting company!

📅 Jun 11, 2012

kakas.me (kakasmarton@g...) / kakas.me

😠 domain.com is WORST!!!
shittiest service, support
i hate them.
never works.
worse than cancer.
i would die instead of choose them again.

📅 Jun 9, 2012

ZMan (sonny.wang@l...) / ifitnessrx.com

😠 Their Customer Service and support moved to Mars... I think!!!
Where the hell are their customer service people? Where do you email them for any issues? My email service from them have not able to receive emails for almost a month. I can't get hold of them, and I am losing potential business over this! Any body have any ideas or suggestions?...what a *%&^ nightmare!

📅 May 30, 2012

mproenca | info@a...

😁 Reliable, good email customer support
I've gradually increased service uses and all has thus far worked impeccably, from domain registration (>15) to site hosting/management (>10). Interfaces are not the most recent and vary among services; gets the job done efficiently once you know your way around.

Can only highly recommend.

📅 Apr 24, 2012

john (johnpumas@y...) / bestnaplesvacation.com

😠 domain.com is the worst
unbelievably slow... terrible. I have to go to somebody else, any advice? First loading of my page takes often more tha 2-3 minutes. Several times tried to make my case - their response is it works fine.... When anybody outside of domain.com wants to load my page, they say the same. Domain.com loads standartly within secconds. Our page does take several minutes. I have never seen anything like that....

📅 Mar 23, 2012

Deirdre M (Deeder@2...) / 221bbaker.com

😠 Epic, costly disaster
Transferred several domains yesterday to take advantage of Domain.com's low rates. Forwarding email proved to be an impossibilit (seemed simple enough once i actually located the correct page, "orded" the service for $0, then returned to the domain control page to enter the address where i wanted mail forwarded to, but emails simply bounce back), and as of this afternoon my website isn't working either (something to do with name servers? Every hour or so my site seems to come up ok, but two minutes later goes into 404 land again). Dozens of emails (through their hopelessly confusing "case" system - no email address available for them) and no response at all, not even to say "we'll get back to you.) Phone calls reach a constantly closed call center. My customers have been calling all day and evening to find out why their emails bounce back and why my site is down. I can't even begin to guess how much money I have lost, and the embarrassment is possibly even more costly.

📅 Feb 26, 2012

Jeff (-no email-)

😠 Horrible Service, and DO NOT CARE their email servers are all blocked by [...]
Their hosting plan used to be a decent deal; not the cheapest but not the most expensive.

I would not have even thought about changing domains, except within the last two months my shared hosted plan (which shares email servers) has had a problem where 90% of all my email gets returned as being blocked for spam.

I contacted Domain.com to see what we could do. They explained they understand that their email servers are being blocked and said its the 'chance' you take opting for a shared hosting account.

I asked if they were monitoring the email server to see who the offenders were, so they could remove them or limit their services to avoid getting the whole shared email service blocked. They indicated that although they don't condone this kind of spam behavior, they have no intention of taking any sort of action against the spam accounts.

I have since contacted godaddy.com who have stated it is a potential problem with shared accounts, but they take active measures to [read more...]

📅 Feb 16, 2012

Ved (vedpetkar@g...) / coursecentral.org

😠 Worst registrar I've ever dealt with.
I was foolish to fall in to their advertising. They advertised everywhere and I thought it would be a good idea to give them a shot but I was sadly mistaken. The initial domain registration went pretty smoothly, however it was all downhill after that. Their control panel is very buggy, even something as simple as a nameserver change wasn't possible. After you set your nameserver, there's no way to update/change it later on. Their DNS management is a joke and never goes through. I tried contacting support, after waiting five days they just closed my ticket without even replying. Now I'm switching to Namecheap and domain.com **still** hasn't transfered my domain, it's been over five days.

Stay away. Far away.

📅 Jan 26, 2012

-anonymous- (-no email-)

😠 Domain.com has the worst technical support I have ever experienced in 13 years of web development. They don't understand their own products and services, they give bad advice and they don't follow through on commitments.

With all the good hosting companies out there, there is absolutely no reason to use domain.com. Avoid at all costs.

📅 Jan 7, 2012

david (davidk1122@y...)

😠 domain.com ... worst in everything
Domain.com is awful... of all the registrars and hosting companies I have dealt with. Domain.com is by far the worse. Unfortunately a client registered their domain through domain.com. Their control panel blows, their support ticket system blows and they close cases without responding. They were charging my client $49/mo for site maintenance on a site that was never built as they agreed. Didn't even bother asking for a refund. Everything about them is frustrating. Tired of dealing with them the last few days. Wanna be far away from them as possible. We transfered the domain to godaddy and domain.com still has not sent us the info we need to finalize the transfer. Domain.com sux big balls.... excuse my lack of vocabulary.

📅 Oct 6, 2011

Elliott Benzle (elliottbenzle@g...) / theplantationbelize.com

😠 Don't use them for hosting
The worst hosting I've used. It took me over 4 hours to install Joomla through their system. Their FTP service is crap and I had to manually recheck files on multiple occasions. Also load time was extremely slow. A very poor service. I recommend you use someone else.

📅 May 15, 2011

jack (jbdean@g...)

😠 Difficult to navigate options. Always tries to force you to buy more 'features' and hides useful tools.
Puts crap on website until you upload data, and even then it constantly 'loses' data and puts crap back up.

hate it.

📅 Mar 4, 2011

Anonymous (-no email-)

😠 The customer service reps have absolutely no idea what they are talking about. I bought a domain which went smoothly but then when I went open e-mail accounts, they charged me twice at first. Then they signed me up for the wrong type of e-mail and then another rep signed me up for the wrong e-mail again.

After deciding not to use their e-mail service I unfortunately had to have the domain servers transferred which took 4 days for domain.com to get right.

The whole company has no idea what they are talking about.

📅 Jan 5, 2011

jim (iwadmin@i...)

😠 I moved to domain.com for domain registration and dns services. They provide no notice whatsoever that a domain needs to be renewed. Today I found that my primary domain had just been terminated with no notice or grace period. I immediately renewed it, which I generally do. However, at the end of the day it still does not work. It did not take long to stop working but their website message says it may take 72 hours to get back. Meanwhile a parked domain page with ads (which they probably profit from) is displayed.

Because this is the primary domain for my server I cannot use ssh, telnet or ftp the way I normally do. Both verio and I wasted quite a bit of time trying to figure out what was wrong. The sendmail server is addressed as mail.domain.com so I cannot send mail, still.

I have sent three contact forms in. THe last escalated it to major impact when I found I cannot use the sendmail server. No response, still no name resolution. If they are going to shut it off so quickly [read more...]

📅 Dec 30, 2010

RLE (ab5sr@h...) / texastoo.com

😠 Terrible. Site down now. Been down 15x between 10/1 and 12/30/2010. It's the worst and I'm outta there. They indeed suck. Hard.

📅 Dec 30, 2010

Robert Gonzalez (zaz1@p...) / radiozaz.com

😠 BAD COMPANY, NO CUSTOMER SERVICE , THEY NEVER RETURN A PHONE NOT EVEN AN EMAIL, AND THEY CHARGE ME FOR A WEBSITE THAT'S NO LONGER OPEN , AND I DISPUTED THE CHARGE AND THEY SHUT DOWN A CURRENT WEBSITE.. AND STILL NO RESPOSE ...

📅 Dec 15, 2010

Quin (chanda.model@g...) / email hosting

😠 They are horrible. Customer service is not service at all. They said they would get back to me in 24 hours via email and it's three days later and still no word! They're not user friendly and I suggest you not waste your time.

📅 Sep 25, 2010

Chazzy (-no email-)

😠 Hi -

I just thought I'd add another negative review for the statistics. When reading the other negative posts, I had a strong case of deja vu, because everything mentioned below is exactly what I went through. I am changing hosts and hope to live a life where I don't stress about whether or not my website will be operational today. Life's much too short to be worrying about such things.

Oh, I guess I'm supposed to comment on the following things:
PRICE: fine, but with all the stress involved, it's much too high.
CUSTOMER SUPPORT: I had to call 6 times before I actually talked to someone who actually knew what was happening.
UPTIME: I don't know what this means.

-Chazzy

📅 Jul 29, 2010

Brett Reasor (brett@b...)

😠 I've been using domain.com's VPS services for 7 months now. Up until last week, I haven't had many issues. Last Friday, I decided to patch my server and reboot it to the new kernel. Big Mistake! My server never came back up. I log into my control panel and try to start my server up. No luck, it fails. I try restarting in repair mode, no luck. Searching google for the error returned, I found the fix to be a simple restart of a service on the host. I open a ticket on Friday afternoon via email. I get a response 24 hrs later saying it would be resolved within 24 hrs later. Tuesday afternoon, no response. I call technical support, they say issue will be resolved shortly. Weds morning, still no server up. Call support, engineer will be in office in 3 hrs and will look at ticket. 8 hours later, no response still. Call back, nobody has looked at my ticket. It's being "escalated." 5.5 days and counting and my server is still down.

I can't vouch for their shared web [read more...]

📅 Jul 26, 2010

-anonymous- (-no email-)

😞 We recently migrated our website to a domain.com hosting package, and I have to say we are unbelievably disappointed. Their control panel, while it does have a lot of features, is unbearably buggy and slow. There will be times when I will have to reload a page 5 or 10 times for it to appear, and sometimes wait upwards of 5 minutes for an action to be performed. When time matters it can be very frustrating to have to deal with this control panel.

But the biggest problem I've had so far has been support. To say it's been non-existent would be too generous. When I've called them directly, I'm given very vague answers with no concrete solution. I typically end up Googling the problem and trying to figure it out for myself. When I've emailed support, I receive one or two sentence replies that always end with 'we do not support coding, so I can't tell you how to do this.' I understand they don't want to have to debug problems, but they don't offer possible search terms or more [read more...]

📅 May 3, 2010

John Tyler (support@a...) / angelwoodforge.com

😠 I signed up based on the offerings presented on the website as a great deal. I wanted to use the osCommerce that they state is provided with the hosting. After signing up I was unable to install it and waited 2 weeks for an email reply back stating it is DISABLED in the control panel and I have to upload it myself. Fine, I did and ran into all sorts of problems getting it configured. After waiting more WEEKS on an email from support I called and waited for 45 minutes before I talked to a tech that had NO technical knowledge. They wont address development issues, they wont address page load speed issues, they wouldn't even tell me the correct paths to connect to THEIR server (the tech did not know, and the tier 2 relayed through him that they cant tell me that). The page load times were in the 1-2 minute range for the secure pages. I switched hosts the next day and did the same install myself, everything worked fine. In fact I made an unintentional deletion of the config file [read more...]

📅 Sep 20, 2009

Frank Hayden (frankie7278@g...)

😠 My first time setting up a domain and website on my own and Domain.com has turned out to be a very bad choice it seems.

I worked 3 long days to set up the website content (Sitebuilder is cumbersome and difficult to space and layout well)...initially they published a sheet that wasnt even the one I set up...after many attempts with Techs we were able to re-access the actual site I had set up...but only through Domain.com Account Users process....

I nor anyone else can access the Website through a typical web search so what am I paying for anyway.....now I'm faced with transferring my website to someone and risk losing much of what I worked so hard and long on...or worse yet perhaps, I transfer in a less that satisfactory site from Sitebuilder and I'm not able to edit it into the nice looking website I need to present to my ongoing and potential new customers.

Whether you are a beginner, novice or professional.....Domain.com is simply a bad choice!!

📅 Jun 10, 2009

Tony (BinaryTony@y...)

😞 Everything about their website looks great and gives you great confidence that you're selecting a great hosting service. They have what seems to me to be a good selection of software that can be added to your website - one of these is moodle (www.moodle.org).

But after installing moodle on my website, I kept getting internal server errors (500). They would come and go. I contacted their customer service, and one of their reps got back to me saying that I was forwarding to another hosting service. I was not. So the rep tried again saying that I was putting all my files in the wrong folder. I was not. So the rep tried again and got to a part of the website that was working and copy-pasted some info into a response saying that everything was working. My problem was with a different part of the website and was *intermittent* so it's no surprise that the rep got something that was working.

In another issue, my web-pages take between 8ms and 8000ms to load. The same page can [read more...]

📅 Mar 25, 2009

Kim Kreiser (kimberfromwindber@c...)

😠 Their customer service is awful-I've sent several emails over the past three months and never got any response. I've called multiple twice, and only twice have I actually made it through the extremely long wait times. Their Sitebuilder tool is terrible, leaving way too much empty space at the top, with no way to adjust it. I would NEVER recommend Domain.com to anyone!

📅 Mar 3, 2009

Webmaster (-no email-)

😠 SUPPORT is NOT very good...very difficult to contact them!!!

📅 Dec 29, 2008

Ammar (arwany2@y...)

😠 I bought Domains from their website.

Someone tried to login using my account but he couldn't.

They blocked my access, and told by a message that I have to contact them there.

I tried to contact them hundred times, but with no response.

By the way, I am getting my message back from both emails and Help Requests I am sending them throughout their website form.

Their support is too bad, I think there is no support at all!!!

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