Fatcow negative review #19789 by -anonymous- on May 2012


Fatcow got a negative review on
Fatcow
10 Corporate Drive, Suite #300
Burlington , MA 01803
US
☎ Phone +1 902 367 3369

fatcow.com is inactive, but is redirected to bluehost.com
Customer review #19789
1/10
-anonymous- ( -no email- )
Time Hosted 2 to 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
I started using fatcow in 2009. I liked it because the User interface is clean and easy to navigate compared to another hosting provider like Godaddy. HOWEVER, starting in 2011-1012, I learned that Fatcow is very TRICKY and it made me totally lost trust with them
(1) when you purchased any domain with them and use your credit card to pay. Fatcow releases your information ( fullname and address and teletphone no ) / sell it to other search website. They do this so that they can sell you the "protection plan" .
This is a very bad business model. You have to pay them so that they wont sell your information. TERRIBLE!

In the privacy section, they said they do not sell your information but if you dont belive this, try to purchase a domain using your credit card, then in google, search your name you will get the list of all the domain you own including your personal information. THey did not do this 2 years ago.

(2) I had my creditcard information with them. When my account expires, they did not send me any information about it but instead " auto renew" the plan for 2 years AND ADD many other features (protection plan/searchable plan etc) and I ended up getting a big bill without them asking my permission to renew the account or to add new features.

(3) when you purchase the domain with Fatcow, they are very tricky trying to sell you the protection plan by having the checkbox to add protection plan auto checked. Be careful! If you dont look carefully enough, you will pay for it without knowing it.

Now I'm looking forward to cancel my plan and get rid of the domains i purchased from them.

The company made me satisfy 3 years ago but not any more.
I completely lost trust with them.

57 out of 67 users found this review to be helpful!

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