Fatcow negative review #11112 by SKR (webmaster@c...) on Jun 2010


Fatcow got a negative review on
Fatcow
10 Corporate Drive, Suite #300
Burlington , MA 01803
US
☎ Phone +1 902 367 3369

fatcow.com is inactive, but is redirected to bluehost.com
Customer review #11112
1/10
SKR ( webmaster@c... )
Time Hosted under 1 month
Global rating
Features
Price / Cost
Customer Relation
Control Panel
I joined fatcows 30 day money back trial early last year. Before the trial expired, I discovered that their php has limitations that their technical people are too incompetent to fix. Since their server was no good to me, I told them in no uncertain terms that I did not want to proceed past the trial period and to cancel my account.

1 year later, I get an invoice from fatcow, and after investigating why, it turns out they had been helping themselves to my credit card!!!

So I canceled the service again in May, and received several emails from them confirming it had been canceled this time.

Now, I have just received more invoices from them for exactly the same thing. They are attempting to bill me for another years service for a cost of USD98!!!

I've sent them several emails and they refuse to connect to Live chat which I have been trying for the past hour and no one is picking up the conversation.

As far as I'm concerned, fatcow are a bunch of freeloading criminals. Their hosting trials are a scam, and their account cancellation processes are ambiguous and overly complicated.

DO NOT go near this company their servers don't have proper cpanels and their php has limitations that even they can't understand, and DO NOT trust them with your credit card details!

56 out of 66 users found this review to be helpful!

Kostas ( kgeorgat@g... ) review | -anonymous- ( luke@w... ) review