Tierra Net Review 2026. Is tierra.net good web hosting in United States?
11 user reviews; 0 support responses; 0 testimonials; 8 products, 0 promotions, 7 social accounts, Semrush #980946; 📆 listed 2005 (#2120)
P.O. BOX 502010
San Diego , CA 92150-2010 US
☎ Phone (877) 843-7721
☎ Phone +1 (760) 760-4207
📧 support@t...Website language(s): en-US
👪 Most Recent Customer Reviews
📅
-hidden- (-hidden-) / pcsi.us
😠 Email has NEVER WORKED and they DON'T Respond
I've had my domain there for years but, about a year ago, I paid to have my email hosted there, too.
That has NEVER WORKED in spite of multiple requests to resolve the problem. The only thing I get from them is their bill.
If my experience is typical, I would stay the heck away from them.
I've had my domain there for years but, about a year ago, I paid to have my email hosted there, too.
That has NEVER WORKED in spite of multiple requests to resolve the problem. The only thing I get from them is their bill.
If my experience is typical, I would stay the heck away from them.
📅
-anonymous- (designer@s...) / iconstructwebs.com
😁 I've used Tierra.net since 2001 and I have some of my clients also hosted with Tierra.net. The reason I've stayed is their prices are fair, their admin areas are easy to understand and these people answer a customer support question (especially phone) quickly. All of my 65 domains are parked there too and I've never had an issue of pricing or tardy renewal notices
📅
-anonymous- (-hidden-) / erneel.com
😁 I can recommend TierraNet to other users from my experience. I am happy with the service and support, the support is always on time and very good quality service. I found tierranet as good as Blue Host, Domain racer, and crazy domains as they also provide good support and features.
MORE REVIEWS

📄 Editorial Review
(3*) 🔧 Services: Web HostingDomain Registration ICANN registrar⇔ Redirected domains: awregistry.net domaindiscover.com tierranet.zendesk.com
TierraNet is a long-running U.S. hosting, domain registration and SSL provider based in San Diego, California. The company began in 1996, placed its first server online in late December 1996, and incorporated on January 14, 1997. The business started with four college friends building their own hosting operation, then expanded into domain registration through DomainDiscover in 1999. Since 2021, TierraNet has operated under the ClearHello parent company.
The company is best understood as a practical SMB-oriented provider rather than a large cloud-infrastructure platform. Its service range includes Domains, Shared Hosting, WordPress Hosting, VPS Hosting, Email Hosting, SSL Certificates, DNS management, domain transfers, WHOIS lookup, single-page website publishing, URL/frame forwarding, and domain privacy-related services. Dedicated hosting and reseller hosting are not visible as active mainstream product lines, although dedicated services still appear in hosting-related terms.
Shared hosting is split into two main website-hosting plans plus an email-only plan. UltraLite includes 1 GB disk space, 100 GB bandwidth, 1 MySQL database, 10 email addresses, live support, file manager, site statistics, cron jobs, POP/IMAP, WebMail, forwards and autoresponders. Professional increases the allocation to 1 TB disk space, 5 TB bandwidth, unlimited MySQL databases, unlimited email addresses, dedicated IP availability, OpenCart easy install, private SSL certificate availability, and special pricing on domains and GeoTrust EV certificates. WordPress is available as an easy-install option across the hosting service, making it more of a standard WordPress-compatible hosting setup than a deeply managed WordPress platform.
The VPS range is compact and easy to understand. V1 Hosting includes 1 GB RAM, 1 CPU core, 50 GB disk space, 1 TB bandwidth and 1 IP address. V2 Hosting includes 2 GB RAM, 2 CPU cores, 75 GB disk space, 1.5 TB bandwidth and 10 IP addresses. V3 Hosting includes 4 GB RAM, 4 CPU cores, 100 GB disk space, 2 TB bandwidth and 25 IP addresses. VPS features include WordPress Easy Install, site statistics, file manager, cron jobs, PHP, SSH access, unlimited FTP accounts, secure FTP, advanced DNS management, OpenCart, SSL certificates, POP/IMAP, Roundcube Webmail, spam filtering, unlimited forwards, autoresponders and mailing lists.
TierraNet’s domain platform is also a major part of the business. The company supports more than 300 TLDs, premium domains, domain transfers, registrar lock, advanced DNS administration, URL forwarding, frame forwarding, under-construction pages, site statistics and account management through its own control panel. As an ICANN-accredited registrar, TierraNet has a stronger domain-management background than many basic hosting-only companies.
For SSL certificates, TierraNet covers both simple encryption and commercial certificate options. Standard SSL and Standard Wildcard SSL are powered by Let’s Encrypt and require TierraNet nameservers. Commercial certificate options include RapidSSL, RapidSSL Wildcard, GeoTrust QuickSSL Premium, GeoTrust True Business ID EV, DigiCert Secure Site and DigiCert Secure Site with EV. This gives customers a broad range, from affordable basic SSL to higher-warranty EV certificates.
💰 Price & Cost
Pricing is in USD. Shared hosting starts at $7.95/month for UltraLite, while Professional hosting is $19.95/month. Email-only hosting is $4.95/month. VPS hosting starts at $49.95/month for V1, then moves to $99.95/month for V2 and $199.95/month for V3.
Domain pricing depends on the extension. Featured examples include .com renewals at $22.99/year, or $11.99/year with Professional Hosting. Other examples include .net at $26.89/year, .org at $24.99/year, and .info at $30.49/year, with lower rates available when paired with Professional Hosting.
SSL pricing starts at $15.95/year for Standard SSL and $49.95/year for Standard SSL Wildcard. Commercial options include $34.95/year for RapidSSL, $199.95/year for RapidSSL Wildcard, $124.95/year for GeoTrust QuickSSL Premium, $174.95/year for GeoTrust True Business ID EV, $344.95/year for DigiCert Secure Site and $849.95/year for DigiCert Secure Site with EV.
Accepted payment methods include Visa, Mastercard, American Express, Discover, debit cards, e-checks, wire transfers and personal checks. Payments are handled in U.S. currency. Hosting includes a 30-day satisfaction guarantee, but domain registrations, SSL certificates, custom services and dedicated services are excluded. Refunds are otherwise limited by the applicable service terms.
🏢 Data Center
TierraNet has a real infrastructure history in the San Diego area. The first company data center opened at the Murphy Canyon site in 2003, another data center project began in 2006, and the Poway Data Center opened in 2007. This gives TierraNet a more established infrastructure background than a simple white-label hosting reseller.
Hosting services include a 99.9% uptime guarantee. If a server does not reach 99.9% uptime in a given month, customers may request one month of account credit, subject to TierraNet approval. The guarantee excludes scheduled maintenance, customer-side scripting or third-party application issues, non-website outages such as FTP/email access, causes outside TierraNet’s reasonable control, and some programming-environment reliability issues.
TierraNet also operates its own network identity through AS10732 / TierraNet Inc. Public BGP data identifies TierraNet Inc. as the AS operator, which is a useful signal for customers who care about network ownership and routing visibility. Exact active hosting-location mapping is not listed plan-by-plan, so customers with strict facility, region, compliance or latency requirements should confirm placement before ordering.
✍️ Customer Support
Customer support is one of TierraNet’s clearer strengths. Support includes U.S.-based customer care, phone support, live chat, email/ticket support, a help center, password recovery tools, email setup documentation and domain-abuse reporting.
Phone support is available Monday–Friday, 7 AM–4 PM PDT, with toll-free and local/international phone numbers. Hosting also includes 24/7 chat and email support, with email replies generally targeted within 24–48 hours. Domain abuse handling is separated from regular support, with dedicated channels for ICANN abuse reporting and general spam/domain abuse complaints.
🔨 Control Panel
TierraNet uses its own TierraNet Control Panel rather than cPanel. The control panel manages hosting, file management, DNS, email, billing, statistics and account settings. For shared hosting, it includes site statistics, file manager, cron jobs, email forwards, autoresponders, spam filtering, POP/IMAP and WebMail.
For VPS customers, the control environment adds SSH access and one-click reboot or power-cycle capability. Email access includes TierraNet Webmail, IMAP/POP3 support and Roundcube Webmail on VPS plans. The overall setup is better suited to customers who prefer a simple provider-managed account interface rather than a more complex server-administration platform.
🎯 Conclusion
TierraNet is a good fit for customers who want a mature U.S. provider for domains, business websites, email, SSL certificates and modest VPS hosting. Its strongest points are long operating history, ICANN-accredited registrar status, domain-management tools, U.S.-based support, San Diego-area infrastructure history, its own ASN and straightforward hosting plans.The limitations are also clear. The product range is conservative, dedicated servers and reseller hosting are not promoted as current mainstream services, VPS specifications are modest by modern standards, and active data-center placement is not broken down in detail for each plan. For small business hosting, domain/email bundling, SSL management and stable support, TierraNet remains a credible legacy provider. For large-scale cloud deployments, modern developer automation, global infrastructure selection or high-performance managed WordPress hosting, a more cloud-native provider may be more appropriate.
📢 Special pages

Website research for Tierra Net on May 21, 2026 by WebHostingTop
🎁 Tierra Net Promotions
No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!
If you manage this brand, you must be logged in to update your promotions!
You can directly submit your coupon here!
Add your promo code
Plans📤 Tierra Net Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| UltraLite | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 1 Add'l Mailboxes $2/mo Advanced Spam Filtering powered by SpamAssasin POP/IMAP Support WebMail Access Forwards Global Forward Autorespond MySQL Databases 1 Add'l MySQL Databases $5/mo Hosting Add-Ons 1 FTP Accounts 1 Anonymous [...] 🔗 Plan URL❗ : https://www.tierra.net/shared_hosting | $7.95/mo. | 1 GB | 100 GB | 0 / 1 | |
| Professional | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 10 🆓 Free domains : 0 📌 Dedicated IPs : 1 Special Pricing on Domain Renewals Special Pricing on GeoTrust Rapid SSL Certificates Special Pricing on GeoTrust EV Certificates Unlimited Email addresses Advanced Spam Filtering powered by SpamAssasin POP/IMAP [...] 🔗 Plan URL❗ : https://www.tierra.net/shared_hosting | $19.95/mo. | 1000 GB | 5 TB | 0 / 10 | |
| 🔧 VPS - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| V1 hosting | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 1000 MB 💪 CPU : 1 Core 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Advanced Spam Filtering powered by SpamAssasin POP/IMAP Support Webmail Access (Roundcube) Unlimited Forwards Unlimited Autoresponders Mailing List FTP Features: Unlimited FTP Accounts (available) Anonymous FTP Secure [...] 🔗 Plan URL❗ : https://www.tierra.net/vps_hosting | $49.99/mo. | 50 GB | 1 TB | 1 GB / 1 | |
| V2 hosting | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 2000 MB 💪 CPU : 2 Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL❗ : https://www.tierra.net/vps_hosting | $99.99/mo. | 750 GB | 1,500 GB | 2 GB / 1 | |
| V3 hosting | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 4000 MB 💪 CPU : 4 Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL❗ : https://www.tierra.net/vps_hosting | $199.99/mo. | 100 GB | 2 TB | 4 GB / 1 | |
| 🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
| RapidSSL | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : 1 Site Seal No paperwork RapidSSL is a 128 / 256 bit single root SSL certificate. RapidSSL is an ideal solution for securing websites conducting light levels of ecommerce. 🔗 Plan URL : https://www.tierra.net/security | $34.95/yr. | 1 | |||
| RapidSSL Wildcard | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔐 Domains protected : Unlimited Site Seal No paperwork Secure an unlimited number of sub domains on the same domain name, ensuring that RapidSSL Wildcard is the Best Value in single root Wildcard SSL Certificates! 🔗 Plan URL : https://www.tierra.net/security | $199.95/yr. | all subdomains | |||
| 🔧 Emails - 💻 Linux | Keep mouse over features! | 💰Price | 📆 Updated | |||
| Email Only | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat Webmail Unlimited forwarding Unlimited autoresponders Virus & Spam Protection Live Support Personalize your email address with our affordable email solution. Use your domain as part of your email address and setup mailboxes, [...] 🔗 Plan URL❗ : https://www.tierra.net/email_only | $4.95/mo. | 500 MB | unmetered |
Contact information is managed by tierra.net representatives hostmaster@t..., support@t..., admin@t..., sales@t... [login]
Claim this business
📊 Web stats
| ⚑ Targeting: | United States |
| 📂 Details for https://www.tierra.net/ | |
|---|---|
| 📥 Website DNS: | |
| 🔨 Server Software: | nginx |
| 📌 Website FIRST IP: | 35.80.106.63 (ec2-35-80-106-63.us-west-2.compute.amazonaws.com) |
| 📍 IP localization: | United States, Oregon, Boardman - see top providers in United States, Oregon |
| 🔗 ISP Name, URL: | Amazon.com, Inc., amazon.com |
| 📌 Website Extra IPs: | 52.27.173.63 ( Boardman, Oregon ) Amazon.com, Inc. - amazon.com 34.218.196.53 ( Boardman, Oregon ) Amazon.com, Inc. - amazon.com |
✅ Customer testimonials
There are no customer testimonials listed yet. You can be the first one to add your testimonial here.
Add your own testimonial
This form is used exclusively for positive feedback, for a regular review click here
📋 Tierra Net News / Press release
Netcraft Names Most Reliable Web Hosts - According to research and analysis firm Netcraft's (netcraft.com) October study of the most reliable Web hosting provider Web sites, iPowerWeb (ipowerweb.com), INetU (inetu.com) and Cee-Kay (cee-kay.net) were the three most reliable Web hosting companies over the past month.
Secure Dog (secdog.com), Hurricane Electric (he.net) and DataPipe (datapipe.com) were the fourth, fifth and sixth most reliable, and Myhosting.com (myhosting.com), tierranet (tierra.net), easynet (easynet.net) and Deutsche Telekom (dtag.de) rounded out the top ten.
Five of the top ten sites ran BSD operating systems, said Netcraft, including each of the top three. Hurricane Electric ran Linux, Deutsche Telekom ran Solaris 8, while DataPipe, Myhosting.com and easynet ran on Windows platforms.
Netcraft measures and makes available the response times of fifty leading hosting provider Web sites. The performance measurements are made at fifteen-minute intervals from four separate points around the Internet. [...]
[search all tierra.net news]Secure Dog (secdog.com), Hurricane Electric (he.net) and DataPipe (datapipe.com) were the fourth, fifth and sixth most reliable, and Myhosting.com (myhosting.com), tierranet (tierra.net), easynet (easynet.net) and Deutsche Telekom (dtag.de) rounded out the top ten.
Five of the top ten sites ran BSD operating systems, said Netcraft, including each of the top three. Hurricane Electric ran Linux, Deutsche Telekom ran Solaris 8, while DataPipe, Myhosting.com and easynet ran on Windows platforms.
Netcraft measures and makes available the response times of fifty leading hosting provider Web sites. The performance measurements are made at fifteen-minute intervals from four separate points around the Internet. [...]
📣 Tierra Net Social Networks
https://twitter.com/tierranet (inactive)
Put yourself on the Web
Account started from December, 2008, having already 1559 tweets with 1079 followers and 1064 friends.
Put yourself on the Web
Account started from December, 2008, having already 1559 tweets with 1079 followers and 1064 friends.
https://www.facebook.com/tierranetinc/ (inactive)
https://www.linkedin.com/company/tierranet-inc-/
TierraNet Inc. (established 1997) is a Privately Held entity having 32 followers on LinkedIn and 11-50 employees, industry Internet.
TierraNet Inc. (established 1997) is a Privately Held entity having 32 followers on LinkedIn and 11-50 employees, industry Internet.
http://blog.tierra.net/ (RSS error) Blog added on September, 2011, with total 16 articles, Language en-US. See recent blogs summary posts:
- WordPress 4.0 “Benny” - Version 4.0 of WordPress, named “Benny” in honor of jazz clarinetist and bandleader Benny Goodman, is available for download or update in your WordPress dashboard. Check out the following video to ...
- The NY Times talks about Net Neutrality -
- Save The Internet - Today is the day to give your opinion on the FCC's new Net Neutrality plan! Today, hundreds of people are gathering at the FCC to say NO to a recent plan that would destroy our ability to connect and
Reviews👪 Tierra Net Customer Ratings
The quick stats of Tierra Net profile shows a note average of 3.6 out of 10, counting 11 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
Add your own review [Toggle to basic/advanced form]
Required information
| (3 = 27.27%) | |
|---|---|
| (8 = 72.73%) |
📅
-anonymous- (allchindouglas@g...) / douglasallchin.net
😠 The worst. Impossible. 150% price increase on domain registration and they are frustrating all efforts for me to transfer my domain to another registrar. Unethical business practices.
📅
-anonymous- (-hidden-)
😠 I have decided not to renew my domain with TierraNet.
Almost 2 months after my domain has expired, they sent me an invoice.
That's crazy and bogus.
Almost 2 months after my domain has expired, they sent me an invoice.
That's crazy and bogus.
📅
-anonymous- (duncan.erskine@g...) / vacationfrance.com
😠 Getting worse
We continue to get invoices from your company for the annual fees for these domain names. We cannot understand this. As you know we had huge problems with your IT people who were unable to read correctly our credit card details both manually and through you IT system. This a unique problem for us we have never had before with any company in the UK or internationally. Your latest invoices just received show amounts of 25 dollars still outstanding. Our Bank records show payments made to your company and debited to our bank account for two payments of 24.99 dollars made to you on 24 October . These were made on our visa debit card ending 8995. Also looking at our account details on your website I find that our registered address for these accounts are completely erroneous showing an address in FRANCE !!!!. Could you please confirm that you will get this mess sorted out as soon as possible
Duncan Erskine
Proprietor Vacation France Ltd
We continue to get invoices from your company for the annual fees for these domain names. We cannot understand this. As you know we had huge problems with your IT people who were unable to read correctly our credit card details both manually and through you IT system. This a unique problem for us we have never had before with any company in the UK or internationally. Your latest invoices just received show amounts of 25 dollars still outstanding. Our Bank records show payments made to your company and debited to our bank account for two payments of 24.99 dollars made to you on 24 October . These were made on our visa debit card ending 8995. Also looking at our account details on your website I find that our registered address for these accounts are completely erroneous showing an address in FRANCE !!!!. Could you please confirm that you will get this mess sorted out as soon as possible
Duncan Erskine
Proprietor Vacation France Ltd
📅
-anonymous- (-hidden-) / airsupplyamerica.com
😠 I have been with Tierranet for well over 15 YEARS.... They used to be the BEST..... now, they have dropped the ball. I pay over $150/mo for MIVA support, yet, when we have MIVA problems, tierranet simply says... "That's a MIVA problem, not ours".... and pass the ball, YET THEY REFUSE TO OPEN A DIALOG with MIVA, as the intermediary they are supposed to be. But they have no problem taking my MONEY!..... I am sickened by the lack of support. Back in the day, I could actually TALK to a tech, and solve problems on the spot.... NOW... they will not ALLOW me to speak to any techs directly..... Problems must be escalated, and if I'm LUCKY, I get a response within about 3 days!! LAME!... and the response is not from the tech directly, but through a rep, translating what the tech told him/her. LAME.... LAME.... LAME. For a customer that has brought them HUNDREDS of THOUSANDS of dollars worth of business, I expect more consideration.... Again.... 15 years+ loyal customer, yet I am [read more...]
📅
-anonymous- (-hidden-) / spellmaker.com
😠 Sadly, after 17 years with this company, I had to say goodbye to them. They had little to no understanding of what it means to someone's livelihood when their website is inaccessible. THEN, while trying to solve the problem, high-handed emails with victim blaming was their solution. No, Tierra, it isn't my job to protect you, it's your job to protect me. It was pretty devastating to leave after 17 years, but they could have cared less; that told me volumes. I lost several thousand dollars in revenue thanks to them - proceed with caution in choosing this company.
📅
-anonymous- (rich@p...) / bayareanaturists.org
😠 Since 2000--for over 16 years--I have hosted on Tierranet a web site for a not-for-profit social association, during which time I have paid them over $4000 total. Each month, when a newsletter is ready on our web site, I individually e-mail each of our hundred-and-some members an announcement.
The e-mail messages are sent to one member at a time, a minute apart over a few hours. Each month, some of those announcements bounce with an error message indicating that it was rejected by the addressee's server because one or more of Tierranet's e-mail servers (provided with our hosting package) are on some kind of spam blacklist or other.
Every time this happens, I write to Tierranet Support describing the problem. It has been my hope that Tierranet would realize that hosting accounts which broadcast spam is bad for business, close those customer's accounts, and clean up their reputation. Instead, Tierranet's response has been to defend them and chastise me for sending "too much" [read more...]
The e-mail messages are sent to one member at a time, a minute apart over a few hours. Each month, some of those announcements bounce with an error message indicating that it was rejected by the addressee's server because one or more of Tierranet's e-mail servers (provided with our hosting package) are on some kind of spam blacklist or other.
Every time this happens, I write to Tierranet Support describing the problem. It has been my hope that Tierranet would realize that hosting accounts which broadcast spam is bad for business, close those customer's accounts, and clean up their reputation. Instead, Tierranet's response has been to defend them and chastise me for sending "too much" [read more...]
📅
-anonymous- (-no email-)
😠 Tierra.net SUCKS!! Don't trust them.
I thought tierra.net was wonderful. I stayed with them for nearly 8 years. When I really needed help, they didn't return my calls, didn't reply to my emails and when I called they were waiting on my call. The guy said "I was told that if anyone from your company called that I need to take a message and have a supervisor call you back". But the supervisor never did. My company went into the toliet for days. If you run a website then you know that days without service is BAD!! I'm still waiting on that call from a supervisor. In the meantime I've switched companies and everything is fine now. Thanks for nothing tierra.net.
I thought tierra.net was wonderful. I stayed with them for nearly 8 years. When I really needed help, they didn't return my calls, didn't reply to my emails and when I called they were waiting on my call. The guy said "I was told that if anyone from your company called that I need to take a message and have a supervisor call you back". But the supervisor never did. My company went into the toliet for days. If you run a website then you know that days without service is BAD!! I'm still waiting on that call from a supervisor. In the meantime I've switched companies and everything is fine now. Thanks for nothing tierra.net.
📅
Bob Spiteri (Webmaster@t...)
😁 TierraNet came out with new hosting packages in Jan 2009. One of my clients is a retailer using MIVA Merchant Web Engine and shopping cart hosted using TierraNet's 'Premium Package' priced at $24.95 monthly and has been hosted with TierraNet for going on 7 years. As a webmaster, I have brought over my other domains and receive discounts bringing the price 30% lower and have passed those saving on to my clients in leui of 'reselling'. The MIVA bundled package, MIVA updates and MIVA support provided free with the hosting have my clients thousands of dollars. There was no need to purchase MIVA Merchant or revisions from MIVA or purchase MIVA technical support. Updates are painless. I use a real time server/web monitoring service and have not received an alert since June of 2008. I've had the occasional blacklisted SMTP server or email delays and TierraNet's Toll-free 24/7 tech support staff are always helpful and respond quickly. Hosting includes 25 GB of diskspace (more than enough to [read more...]
