Streamline negative review #6176 by khainestar (web@k...) on Aug 2009
Streamline got a negative review on
Streamline
streamline.net is inactive, but is redirected to fasthosts.co.uk
UK
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khainestar ( web@k... )
Streamline are the worst providers I have ever purchased from.
Last year I transferred 3 domains from 1&1 to Streamline purely on price. This was a mistake. I have had constant outages of the sites, due to timeouts, and not being able to reach the network. The email is patchy at best, sending and receiving is a very hit and miss affair. Sending email from within a PHP script is impossible as streamline has managed to get their mail servers onto pretty much every blacklist available. So hotmail, gmail, yahoo, AOL, and pretty much every other server going rejects the email as spam.
Calls to the support staff are more painful than dental surgery without anaesthetic. Email tickets are responded to as and when they can be bothered and tend to be automatic or stating "not our problem, it works fine here". Phone calls to the support staff are equally pointless as they tap a few keys then declare that any problem is with your code not their site. As the only thing in the entire directory structure was the automatically generated htaccess file that they put there I find it hard to believe. Code that executes fine on other systems hangs and times out on streamline. Even a simple SELECT statement can result in a time out and system hang.
I have been constantly being told that my email problems are due to the amount of email I store in my webmail account. It is a poor system that cannot handle no email stored at all. Also zero emails can't actually run out of space, although they do like to email me to tell me that the email boxes are running out of space. Good move there, email the account running out of space to say delete unneeded emails.
The whole provider is a joke the only plus point they had, is that they were cheaper at the time than many others. They don't even have that going for them now as many others are cheaper still.
Last year I transferred 3 domains from 1&1 to Streamline purely on price. This was a mistake. I have had constant outages of the sites, due to timeouts, and not being able to reach the network. The email is patchy at best, sending and receiving is a very hit and miss affair. Sending email from within a PHP script is impossible as streamline has managed to get their mail servers onto pretty much every blacklist available. So hotmail, gmail, yahoo, AOL, and pretty much every other server going rejects the email as spam.
Calls to the support staff are more painful than dental surgery without anaesthetic. Email tickets are responded to as and when they can be bothered and tend to be automatic or stating "not our problem, it works fine here". Phone calls to the support staff are equally pointless as they tap a few keys then declare that any problem is with your code not their site. As the only thing in the entire directory structure was the automatically generated htaccess file that they put there I find it hard to believe. Code that executes fine on other systems hangs and times out on streamline. Even a simple SELECT statement can result in a time out and system hang.
I have been constantly being told that my email problems are due to the amount of email I store in my webmail account. It is a poor system that cannot handle no email stored at all. Also zero emails can't actually run out of space, although they do like to email me to tell me that the email boxes are running out of space. Good move there, email the account running out of space to say delete unneeded emails.
The whole provider is a joke the only plus point they had, is that they were cheaper at the time than many others. They don't even have that going for them now as many others are cheaper still.
85 out of 89 users found this review to be helpful!