Host Pinnacle Review 2026. Is hostpinnacle.co.ke good web hosting in Kenya?
23 user reviews; 1 support response; 0 testimonials; 12 products, 0 promotions, 4 social accounts, Semrush #4326027; 📆 listed 2019 (#27866)👪 Most Recent Customer Reviews
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-anonymous- (techbydenish@g...) / techbydenish.com
😠 Hostpinnacle is the most of it's kind. Buy at your own risk
A quick one so you have it right on point. Don't ever go to Host Pinnacle unless you are outright not serious with your business. They have the worst services you can imagine and while I'm new on this review platform, I had to try as much as possible to submit this review so you don't throw your money into the dustbin. Here's a breakdown.
1. Poor response to customer querries
2. Lack of competent technical personnel to support customers. You face them with a question and they literary disappear or go silent.
3. Downtime -This is where they're winning. Expect your site to face consistent downtimes even in offpeak hours when you obviously expect service to not be too busy to handle requests. I wish I could submit jetpack reports so you could see it yourself. And even worse, their downtime can go for as long as an hour or two. Trust me, they have no idea of how to solve it. You report it and they'll just famble. Here is an uneditted example of JetPack report I received. Note that my [read more...]
A quick one so you have it right on point. Don't ever go to Host Pinnacle unless you are outright not serious with your business. They have the worst services you can imagine and while I'm new on this review platform, I had to try as much as possible to submit this review so you don't throw your money into the dustbin. Here's a breakdown.
1. Poor response to customer querries
2. Lack of competent technical personnel to support customers. You face them with a question and they literary disappear or go silent.
3. Downtime -This is where they're winning. Expect your site to face consistent downtimes even in offpeak hours when you obviously expect service to not be too busy to handle requests. I wish I could submit jetpack reports so you could see it yourself. And even worse, their downtime can go for as long as an hour or two. Trust me, they have no idea of how to solve it. You report it and they'll just famble. Here is an uneditted example of JetPack report I received. Note that my [read more...]
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-anonymous- (-hidden-) / d-signdigital.co.ke
😠 Buy their so called 'budget reseller' at your own risk. It is the worst server I have ever encountered. 2 weeks down and no one is there to offer any support. Just giving false promises. Server went down on 27th September today is on 4th October ( 9 days). I have been requesting them to share my client data so that I can buy VPS server elsewhere but upto now no reply.
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-hidden- (sam@g...)
😉 good with sites, bad with critical systems
The server was restored Wednesday July 12. The 6 domains are back as well as the data. The downtime lasted from July 4th-July 12th (1 week). All the systems are working okay, the data was restored successfully. Hosting features(9/10), Price(8/10),Customercare(5/10),ServerUptime(3/10).Hostpinnacle is okay with hosting websites and non-critical systems. Its risky to host critical systems that need 100% uptime with them. That's my honest opinion.
The server was restored Wednesday July 12. The 6 domains are back as well as the data. The downtime lasted from July 4th-July 12th (1 week). All the systems are working okay, the data was restored successfully. Hosting features(9/10), Price(8/10),Customercare(5/10),ServerUptime(3/10).Hostpinnacle is okay with hosting websites and non-critical systems. Its risky to host critical systems that need 100% uptime with them. That's my honest opinion.
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📄 Editorial Review
(3*) 🔧 Services: Web HostingDomain Registration Own datacenter⇔ Redirected domains: hostpinnacle.ug hostpinnacle.com
HostPinnacle is a privately held Kenyan hosting and digital-services business operated by HostPinnacle Cloud Limited. The service has been active since 2014, is headquartered in Nairobi, and has an estimated 11–50 employees. Its present scale includes more than 20,000 customers and over 30,000 hosted web applications, with a commercial focus on Kenya, East Africa, and Central Africa. The company also appears in Kenya's communications-sector register for .ke services.
The catalog is much broader than ordinary budget hosting. It combines shared hosting, WordPress hosting, reseller hosting, self-managed and managed VPS, enterprise dedicated servers, domains, SSL certificates, an AI website builder, web design, software licenses, bulk SMS, WhatsApp marketing, email campaigns, USSD, shortcodes, OTP, bulk airtime, IVR, and VoIP. This mixture is particularly relevant to African organizations that want a website, local digital identity, messaging, and payment integration from one supplier.
Shared hosting uses NVMe storage, LiteSpeed, CloudLinux, cPanel, RAID-protected servers, free SSL, daily backups, and an installer with more than 300 applications. Hosting Only includes 35 GB NVMe and leaves domain registration separate. Starter keeps 35 GB and adds an eligible free .co.ke, .com, or .org domain. Standard raises storage to 100 GB and allocates more server memory, while Executive targets busy sites with a larger account profile.
Email accounts, monthly transfer, and hosted websites are listed as unlimited across the shared range. These are not physically infinite resources. Starter has a 350,000-inode ceiling, Standard 500,000, and Executive one million, so the file count can become the effective storage limit. CPU, RAM, process, database, and acceptable-use thresholds also protect the shared environment. Customers consolidating many websites should compare inode use and per-account resources, not merely the word unlimited.
LiteSpeed and its caching layer can improve WordPress response time when the site is configured well. CloudLinux isolates shared accounts and controls resource consumption, while free SSL protects browser traffic. RAID reduces disruption caused by a disk failure, and daily backups provide recovery points. None of these controls replaces secure plug-ins, unique passwords, two-factor authentication where available, or an independent off-provider backup.
WordPress hosting uses the same NVMe and LiteSpeed foundation with WordPress Toolkit, caching, one-click deployment, site-building facilities, and free SSL. It is suitable for blogs, company sites, content projects, and smaller stores that benefit from cPanel familiarity. Node.js and Python support also make the shared range more flexible than a PHP-only account, although long-running processes and heavy applications belong on a VPS.
The HostPinnacle AI Studio can generate a WordPress website, written content, images, SEO elements, professional email, and an ecommerce configuration with M-Pesa and card support. It lowers the initial effort for a small Kenyan business that does not have a designer. The result still requires human review of facts, branding, accessibility, privacy text, product details, checkout behavior, and security. It remains a hosted WordPress implementation rather than an independent design file that can operate without the underlying stack.
Reseller hosting provides WHM, separate cPanel accounts, CloudLinux and CageFS isolation, free SSL, backups, Softaculous, a site builder, private branding, and a free M-Pesa WHMCS module. R20 permits 20 cPanel accounts with 40 GB SSD, R30 allows 30 accounts with 60 GB, and R50 reaches 50 accounts with 100 GB. A discounted WHMCS license is available, but buyers should not assume that the complete WHMCS product is free. The reseller remains responsible for pricing, customer support, billing, domain ownership, and backup expectations.
M-Pesa integration is a practical advantage for a local reseller. The module can reconcile payments and allow WHMCS to provision services without manual transaction checking. Other integrations can include cards, Airtel Money, and Eazzypay. A reseller should test callback security, duplicate-payment handling, failed renewals, taxes, refund logic, and suspended-service behavior before allowing automated provisioning to control production accounts.
Self-managed VPS begins with 4 vCPU, 6 GB RAM, and 100 GB SSD, then scales through 6 vCPU/16 GB/200 GB, 8 vCPU/24 GB/300 GB, and 12 vCPU/48 GB/400 GB. Monthly transfer is unlimited, with full root access, a dedicated address, virtualization isolation, and DDoS protection. The public specification table leaves some feature indicators visually unclear, making the cart confirmation important before purchase.
Managed cPanel VPS begins at a higher price and adds administration, security maintenance, updates, monitoring, and a licensed hosting control stack. The distinction matters: self-managed customers handle operating-system updates, firewall rules, mail reputation, application security, monitoring, and recovery. Managed customers receive more operational help, but custom code and unsupported software can still remain outside the provider's scope. Dedicated and enterprise arrangements are available for physical or tailored resources on request.
Domain services cover Kenyan extensions and common global choices. Current examples include .co.ke, .com, .org, .africa, .xyz, and .net. Eligible hosting bundles include a free name, while WHOIS privacy is available where registry rules permit it. Transfer locks, eligibility, redemption, renewal cost, and registrant-data requirements remain extension-specific. A free first-year domain should not be mistaken for permanent ownership without future renewal fees.
Commercial SSL options span Sectigo, RapidSSL, DigiCert, GeoTrust, Thawte, and eMudhra, while Let's Encrypt certificates are available without a certificate charge. Software licensing covers cPanel, LiteSpeed, CloudLinux, Imunify360, JetBackup, WHMCS, Microsoft 365, Google Workspace, and business applications. These licenses can simplify procurement for local customers, but renewal, user count, server eligibility, installation responsibility, and vendor support should be confirmed per product.
The communication range sets HostPinnacle apart from many low-cost hosts. Bulk SMS, Airtel and Safaricom airtime, WhatsApp campaigns, email marketing, OTP, USSD, shortcodes, IVR, and VoIP support customer outreach and transactional workflows. Dedicated and shared USSD or shortcode services operate within Kenyan telecommunications rules. Buyers should evaluate sender approval, routing quality, delivery reports, opt-in consent, data protection, API rate limits, and per-country restrictions separately from the web-hosting SLA.
💰 Price & Cost
Annual shared hosting costs KES 2,875 for Hosting Only, KES 4,200 for Starter, KES 5,200 for Standard, and KES 12,500 for Executive. Prices exclude Kenya's 16 percent VAT. Starter and higher tiers include an eligible domain, while Hosting Only is useful when the customer already controls a name. The annual billing requirement makes the effective monthly cost low, but the full year is paid upfront.
Reseller hosting costs KES 1,680 per month for R20, KES 2,520 for R30, and KES 4,200 for R50, excluding VAT. These amounts buy 20, 30, or 50 cPanel accounts rather than unlimited tenant creation. Agencies should calculate storage per customer, license cost, support labor, tax, domain renewals, and the consequences of one reseller account becoming unavailable.
The self-managed VPS tiers cost KES 1,100, KES 1,900, KES 2,600, and KES 4,400 per month. Managed cPanel VPS begins around KES 4,000 per month, while the broader ordering catalog can contain other configurations. The unusually generous resource figures merit confirmation in the final cart because the home page, VPS table, and older WHTop entries do not always show identical plan names or starting prices. Dedicated servers are quotation-based.
Domain examples are KES 350 per year for .co.ke, KES 1,750 for .com, .org, or .africa, KES 450 for .xyz, and KES 1,950 for .net, before VAT. Registration and renewal can differ, particularly after a promotion. Premium names and expired-domain recovery can cost more than the normal annual amount.
Hosting services carry a 30-day money-back guarantee. When a free domain was included, its ordinary registration cost is deducted from the refund, except for an eligible .co.ke name. Domain-only purchases are normally non-refundable; .co.ke is the exception when a request arrives within 28 days. Refunds are processed on Fridays, and a request made on Friday moves to the following Friday.
Supported payment channels include M-Pesa, credit cards, PayPal, Airtel Money, and other local gateways depending on the order system. Prices excluding VAT should be converted to the tax-inclusive total before comparing providers. Optional licenses, dedicated addresses, management, migration beyond the included scope, communication credits, and domain renewals can materially increase the base price.
🏢 Data Center
HostPinnacle identifies service locations in Dallas, London, Cape Town, and Nairobi, covering the United States, Europe, South Africa, and Kenya. These labels establish a multi-continent footprint, but they do not prove that every plan can be ordered in every city. The chosen product, IP location, latency, and data-residency requirement should be confirmed before payment.
The main corporate website currently resolves to a Leaseweb address in Frankfurt. This demonstrates that customer-facing infrastructure can use additional locations or suppliers beyond the four cities on the data-center page. HostPinnacle does not identify a company-owned ASN for the whole platform. Network routing therefore depends on the facility and upstream assigned to each server.
Infrastructure combines RAID arrays, NVMe storage, LiteSpeed, CloudLinux, JetBackup, Imunify360, Let's Encrypt, and Cloudflare integration. RAID improves disk resilience, NVMe reduces storage latency, and CloudLinux isolates shared tenants. Imunify360 adds malware and server-security controls, while Cloudflare can provide DNS, caching, and edge protection when configured. These technologies contribute to reliability but do not make a site immune to software vulnerabilities, user mistakes, or external-provider incidents.
Shared and VPS hosting carry a 99.9% uptime guarantee. Reseller package cards display 99.99%, but the same reseller page later refers to 99.9 percent. This internal mismatch should be resolved in the order or SLA rather than converting the higher figure into an assumed universal commitment. The difference is material: 99.9 and 99.99 percent allow very different downtime across a year.
Daily backups and RAID address different problems. RAID can keep a machine functioning after a disk failure, but it cannot reverse an accidental deletion, infected account, database corruption, or service termination. Provider backups add recovery points, yet retention, off-site replication, restore fees, and recovery time should be verified. Ecommerce, email, reseller, and communication systems need independent copies and tested restores.
The public network-status history records resolved DNS and email-routing incidents, including disruptions during 2025 and 2026. Publishing incident information is useful, but it also confirms that no platform is continuously fault-free. External monitoring and clear escalation procedures are advisable for workloads where even a short interruption has financial impact.
✍️ Customer Support
Technical support operates 24/7/365 through tickets, email, telephone, and online channels. Current numbers are +254 111 054 710 and +254 717 148 886, with info@hostpinnacle as the general address. The service includes a knowledge base, status area, hosting documentation, Bulk SMS API information, and a cPanel demonstration.
Support duties differ by package. Shared customers receive assistance with the account, cPanel, mail, DNS, and supported hosting functions. Resellers remain the first support contact for their own clients. Self-managed VPS owners administer the guest operating system and applications, while managed-VPS customers receive broader server help. Buyers should define who handles malware cleanup, application debugging, restores, migration, mail reputation, and after-hours escalation before depending on the service.
Customer feedback is mixed. Many users value the price, resources, and local features, while serious complaints concern slow responses and prolonged downtime. These reports do not establish the outcome for every account, but they justify a controlled pilot for important systems. A migration should be followed by uptime monitoring, backup validation, form and email tests, and a documented route for urgent tickets.
The Contact menu currently leads to a 404 page, although telephone, email, and location information remain visible in the common footer. Contact blocks also alternate between the first and fourth floors of Studio House. A customer planning a visit, legal notice, or courier delivery should confirm the correct floor first. The broken link and address inconsistency reduce administrative clarity even though the legal entity and postal box are identifiable.
🔨 Control Panel
Shared and WordPress hosting use cPanel with Softaculous, WordPress Toolkit, email, databases, DNS, files, SSL, cron, metrics, and backup functions. cPanel is familiar to many hosting users and makes routine site administration accessible without command-line work. Node.js and Python options broaden the application range, subject to shared-resource restrictions.
Reseller accounts add WHM for package creation and the provisioning, suspension, or termination of separate cPanel accounts. CloudLinux and CageFS isolate customers, while WHMCS and the M-Pesa module automate ordering and billing. White-label operation hides much of the upstream identity, but the reseller should still disclose its own support terms, backup boundaries, and data-processing obligations.
VPS configurations can use cPanel or CWP, with full root access on self-managed tiers. The WHMCS client portal handles orders, invoices, domains, tickets, and status information. A control-panel license is not the same as server management: cPanel provides an interface, while patching, hardening, monitoring, and recovery remain the customer's responsibility unless the selected VPS explicitly includes management.
🎯 Conclusion
HostPinnacle delivers strong regional value through affordable NVMe shared hosting, Kenyan domains, reseller automation, large VPS allocations, M-Pesa integration, communication APIs, and 24/7 support. It is particularly practical for Kenyan businesses and agencies whose customers depend on local payments, .ke identities, SMS, USSD, shortcodes, or airtime services. Few conventional hosts combine these functions in one local catalog.The important cautions are inconsistent uptime figures, a broken Contact link, conflicting floor information, broad unlimited labels constrained by inode and fair-use limits, evolving VPS prices, and mixed customer reports. Low prices should not substitute for operational due diligence. A critical workload should begin with a monitored pilot, confirmed SLA and datacenter, clear support ownership, and independent backups.
For ordinary websites, WordPress projects, smaller reseller operations, and locally integrated digital campaigns, HostPinnacle remains a feature-rich option. Enterprises should obtain written specifications for network location, management scope, backup retention, recovery time, and uptime credits. The platform is most compelling when its African communications and payment integrations are genuinely useful, rather than when it is compared only on nominal storage and bandwidth.
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Website research for Host Pinnacle on September 7, 2026 by WebHostingTop
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Plans📤 Host Pinnacle Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Hosting Only | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 %  Budget annual hosting without bundled domain. Includes 35 GB NVMe SSD storage, unlimited monthly bandwidth and ability to host unlimited websites, free SSL, unlimited email accounts, 300+ one-click app installer, free cPanel, Node.js/Python [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/shared-hosting/ | KES 2.875/yr. | 35 GB SSD NVMe | unmetered | 0 / unlimited | |
| Starter Hosting Package | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Entry shared plan aimed at new sites and blogs. Includes 35 GB NVMe SSD storage (fast I/O), unlimited monthly bandwidth, and ability to host unlimited websites on Litespeed-powered infrastructure. The bundle lists a free domain (.co.ke/.com/.org), [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/shared-hosting/ | KES 4.200/yr. | 35 GB SSD NVMe | unmetered | 1 / unlimited | |
| Standard Hosting Package | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Popular mid-tier shared plan suitable for small ecommerce and busier sites. Provides 100 GB NVMe SSD storage, unlimited monthly bandwidth and hosting for unlimited websites. Comes with a free domain (.co.ke/.com/.org), free SSL, unlimited email [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/shared-hosting/ | KES 5.200/yr. | 100 GB SSD NVMe | unmetered | 1 / unlimited | |
| Executive Hosting Package | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Top shared tier for very busy sites requiring maximum allowance. Advertised with unlimited NVMe SSD disk, unlimited monthly bandwidth and unlimited websites, plus a free domain (.co.ke/.com/.org), free SSL, unlimited email accounts, one-click [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/shared-hosting/ | KES 12.500/yr. | unlimited SSD NVMe | unmetered | 1 / unlimited | |
| 🔧 Reseller - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| RESELLER R20 | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, CDN, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 20 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.99 %  Starter reseller package with 40 GB SSD storage and the capacity to create up to 20 cPanel accounts while keeping bandwidth unmetered for client sites. Features include WHM access, CloudLinux with CageFS isolation, unlimited free SSL, free backups, [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/reseller-hosting/ | KES 1.680/mo. VAT 16% exc | 40 GB SSD | unmetered | 1 / 20 | |
| RESELLER R30 | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, CDN, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 30 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.99 % Mid-tier reseller plan upgrading storage to 60 GB SSD and raising capacity to 30 cPanel accounts with unmetered bandwidth. Includes WHM access for account provisioning, CloudLinux OS with CageFS account isolation, unlimited free SSL, free backups, [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/reseller-hosting/ | KES 2.520/mo. VAT 16% exc | 60 GB SSD | unmetered | 1 / 30 | |
| RESELLER R50 | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, CDN, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : 50 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.99 % Top reseller tier with 100 GB SSD storage and allowance for 50 cPanel accounts, ideal for agencies or hosts consolidating client sites. Bandwidth is unmetered. You get WHM for account lifecycle control, CloudLinux with CageFS isolation, unlimited [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/reseller-hosting/ | KES 4.200/mo. VAT 16% exc | 100 GB SSD | unmetered | 1 / 50 | |
| 🔧 VPS - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Starter VPS | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CWP Control, KVM 🔧 Category : Backup, Fully Managed, DDoS Protection ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 4 vCPU Cores 🆓 Free domains : 0 📌 Dedicated IPs : 1 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 %  Entry managed VPS built for fast launches and steady performance: 4 dedicated vCPU cores, 8 GB RAM, and 200 GB 100% SSD storage paired with unmetered bandwidth. Includes full root access for advanced administration, 1 dedicated IPv4 plus IPv6 /64, [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/vps-hosting/ | KES 4.100/mo. | 200 GB SSD | unmetered | 8 GB / 1 | |
| Medium VPS | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CWP Control, KVM 🔧 Category : Backup, Fully Managed, DDoS Protection ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : 6 vCPU Cores 🆓 Free domains : 0 📌 Dedicated IPs : 1 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Balanced managed VPS that scales comfortably beyond a single busy site: 6 dedicated vCPU cores, 16 GB RAM, and 400 GB 100% SSD storage with unmetered transfer. KVM hypervisor ensures dedicated resources and kernel-level isolation; full root access [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/vps-hosting/ | KES 5.200/mo. | 400 GB SSD | unmetered | 16 GB / 1 | |
| Large VPS | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CWP Control, KVM 🔧 Category : Backup, Fully Managed, DDoS Protection ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 30000 MB 💪 CPU : 8 vCPU Cores 🆓 Free domains : 0 📌 Dedicated IPs : 1 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % High-capacity managed VPS for busier applications and multi-tenant hosting: 8 dedicated vCPU cores, 30 GB RAM, and 800 GB 100% SSD storage, backed by unmetered bandwidth. Full root access and KVM virtualization provide predictable performance for [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/vps-hosting/ | KES 6.450/mo. | 800 GB SSD | unmetered | 30 GB / 1 | |
| X-Large VPS | features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CWP Control, KVM 🔧 Category : Backup, Fully Managed, DDoS Protection ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 60000 MB 💪 CPU : 10 vCPU Cores 🆓 Free domains : 0 📌 Dedicated IPs : 1 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Top standard managed VPS for sustained concurrency and heavier compute: 10 dedicated vCPU cores, 60 GB RAM, and 1,600 GB 100% SSD storage, paired with unmetered bandwidth for consistent throughput. KVM virtualization with root access enables tuned [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/hosting/vps-hosting/ | KES 9.050/mo. | 1600 GB SSD | unmetered | 60 GB / 1 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .COM | features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7  .COM domain registration priced per year (excl. VAT). Page highlights instant activation and frequent promos, with free WHOIS privacy referenced in FAQs. Use alongside hosting for seamless setup or transfer your current name and they’ll migrate [...]🔗 Plan URL : https://www.hostpinnacle.co.ke/domain/register-domain/ | KES 1.750/yr. |
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Web stats (ext)
| 💁 Owner: | Web Hosting in Kenya |
| 👒 Address location: | 1st Floor, Studio House, Marcus Garvey Road, off Argwings Kodhek Road, Kilimani Nairobi, 00400 Kenya info@hostpinnacle +254 111 054 710 +254 717 148 886 |
| ⚑ Targeting: | Kenya, Tanzania, Uganda |
| 📁 Statistics | |
|---|---|
| 📡 Site in business since: | |
| 🔗 Links to the site: | 12,896 (Semrush domain) |
| 📂 Details for https://www.hostpinnacle.co.ke/ | |
| 📥 Website DNS: | MX::smtp.google.com => 108.177.15.27 ( Brussels (Brussels Capital) ) / Google LLC - google.com ns1.hostpinnacle.com => 78.159.123.134 ( Frankfurt am Main (Innenstadt I) ) / Leaseweb DE - leaseweb.com ns2.hostpinnacle.com => 78.159.123.134 ( Frankfurt am Main (Innenstadt I) ) / Leaseweb DE - leaseweb.com |
| 🔨 Server Software: | LiteSpeed |
| 📌 Website IP: | 78.159.123.134 (main2.hostpinnacle.co.ke) |
| 📍 IP localization: | Germany, Hesse, Frankfurt Am Main (innenstadt I) - see top providers in Deutschland |
| 🔗 ISP Name, URL: | Leaseweb DE, leaseweb.com |
| Facebook Shared Count: | 6,786 |
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📣 Host Pinnacle Social Networks
https://twitter.com/hostpinnacle
HostPinnacle is one of the leading web hosting company offering cheap reseller web hosting with WHMCS and cheap VPS hosting among many other web products.
Account started from June, 2018, having already 3 tweets with 174 followers and 155 friends.
HostPinnacle is one of the leading web hosting company offering cheap reseller web hosting with WHMCS and cheap VPS hosting among many other web products.
Account started from June, 2018, having already 3 tweets with 174 followers and 155 friends.
https://www.facebook.com/hostpinnacle/
About: World-class Web Hosting Company in Kenya
HostPinnacle Kenya account is having many likes, talking about them several people
About: World-class Web Hosting Company in Kenya
HostPinnacle Kenya account is having many likes, talking about them several people
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Host Pinnacle Blog Using Wordpress version 7.1.2. First post from September, 2018, with total 30 articles, Language en-US. See recent blogs summary posts:
- How to Choose the Right Domain Extension for Your Business. - When launching a website, one of the most important decisions you'll make is choosing the right domain name. But beyond the name itself, the domain extension the part that comes after the dot plays a
- Merry Christmas from HostPinnacle: Unwrap the Gift of Hassle-Free Hosting! - As the holiday season fills the air with festive cheer, HostPinnacle Kenya extends warm wishes and introduces you to a stress-free hosting experience. This Christmas, let go of your hosting worries ...
- HostPinnacle Kenya Unveils a Spectacular Website Transformation: Elevating Your Digital Experience! - In a remarkable stride towards enhancing user engagement and providing a superior online experience, HostPinnacle Kenya is delighted to announce a significant and visually stunning makeover for our ...
Reviews👪 Host Pinnacle Customer Ratings
The quick stats of Host Pinnacle profile shows a note average of 6.6 out of 10, counting 23 opinions. (few listed on the top of the page)
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| (13 = 56.52%) | |
|---|---|
| (3 = 13.04%) | |
| (7 = 30.43%) |
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-anonymous- (-hidden-)
😉 Today is sunday 9th july 2023, one of the servers went down 4 days ago. That server has 5 of my domains (2 domains contain my client's sites, 3 contain systems (hotel system, pos system, erp system) Those 3 clients with systems have not been able to make any sale for 4 days now and are extremely mad with me. Once they get the server up, i will let you know if the sites and systems were restored successfully or if the data got lost. Everything i write here is an honest review.
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-anonymous- (-hidden-) / goldwing.co.ke
😉 1)Domain propagation is very fast 2) cpanel features are excellent and straight forward. 3) Their servers fail frequently, it takes 1-3 weeks to get them back up. if you have a system(pos, erp) hosted, you may loose 3 weeks of sales after restoration 4) The systems/sites hosted take long to load (read/write request take long to execute) 5) The chat support guy called vincent can't solve even the most basic problems, so don't even try chatting; just call matthew who atleast does his best to sort you out.
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-hidden- (-hidden-)
😠 Hostpinnacle is the worst
One of the worst hosting platforms, they should exit the market. Frequent and long downtimes, worst customer service.
They don't do backups as they advertise.
Simply, an easy way to ruin your business. Stay away from them.
One of the worst hosting platforms, they should exit the market. Frequent and long downtimes, worst customer service.
They don't do backups as they advertise.
Simply, an easy way to ruin your business. Stay away from them.
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-anonymous- (-hidden-)
😠 Honestly I don't know where all these nice comments are coming from, I stopped using US-based hosting like hostinger and the like to support the local kenyan market, lo and behold, I'm not even sure why I'm surprised.
1. Poor and the worst customer service, you could be a reseller with them and they literally don't care, but when it comes to asking for payment they are very good at that, I would give them 100% for pressure on this
2. They have no skilled technical experts, so when you pose them with difficult challenges, they'd rather ignore you than reply to you. I had to google and experiment my way around problems that they couldn't solve, thank God I studied IT
3. Their server speeds are not stable, they go on and off and keep fluctuating from time to time. I agree with my friend Karis in the comments sections,
4. Oh did I mention poor customer service and lying agents?
I'd recommend they stick to selling domains because clearly hosting and customer service is not [read more...]
1. Poor and the worst customer service, you could be a reseller with them and they literally don't care, but when it comes to asking for payment they are very good at that, I would give them 100% for pressure on this
2. They have no skilled technical experts, so when you pose them with difficult challenges, they'd rather ignore you than reply to you. I had to google and experiment my way around problems that they couldn't solve, thank God I studied IT
3. Their server speeds are not stable, they go on and off and keep fluctuating from time to time. I agree with my friend Karis in the comments sections,
4. Oh did I mention poor customer service and lying agents?
I'd recommend they stick to selling domains because clearly hosting and customer service is not [read more...]
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-anonymous- (sam@g...) / globalmedaidsolutions.com
😁 It has been a good experience. The user interface for the site is better than the rest. The pricing in comparison with disk space is better than safaricom cos i am getting 100gb with standard package @ 4k. They have picked 5 calls and resolved my issue promptly. The domain propagation time is 15minutes which is quite good, access to cpanel is straightforward as i had struggled to get it with another top local provider. Satisfied so far
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-anonymous- (-hidden-)
😁 The hosting company is generally good. The servers are stable and all come with Litespeed which is something we were looking for.
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David K (davy@d...)
😁 The services are affordable but can be discounted further especially the VPS packages. However, for the features they come with, I can't complain much, but wouldn't mind a coupon code as a repeat client.
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-anonymous- (-hidden-)
😁 Hosted with them for 9 months. So far so good. The customer care is quick and uptime is as promised. No complains so far.
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-hidden- (-hidden-) / toptalent.co.ke
😁 Best web hosting
They are a wonderful people and the customer support is excellent. I found them to be knowledgeable and helpful.
They are a wonderful people and the customer support is excellent. I found them to be knowledgeable and helpful.
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-anonymous- (-no email-)
😠 Worst of alltime web hosting village. The only webhost in the world who don't know what they are doing.
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-anonymous- (-hidden-) / karis.co.ke
😠 The servers keep on going offline over and over
Poor customer care services
Lying is their day to day way of work yet they don't even care the results of their negligence.
Poor customer care services
Lying is their day to day way of work yet they don't even care the results of their negligence.
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-anonymous- (admin@p...) / posteradsafrica.com
😁 Amazing technical support. Most knowledgeable technical team I have come across. The uptime is truely world-class in the leagues of Bluehost and Siteground. Your node.js and python support is fantastic. Long story short; I recommend.
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-anonymous- (ongombe.m@g...) / slmc.co.ke
😁 We had alot of issues with our emails on our previous. there was always down time with our emails and calls for the issues to be resolve could take a whole day. but since we transferred our hosting to Hostipinacle, everything have been so smooth and our emails are always on, down time is a thing of the past. any issue to suspend an email or create a new email are solved within minutes. keep on the with the good work guys.
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-anonymous- (-no email-) / elytesol.com
😁 one of the best hosting company in Kenya. we do web design and hosting ad all my client are hosted with Hostipinacle. The team helps to fix even issues which are not hosting related with efficiency and promptly..
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-anonymous- (-hidden-) / tracktrailltd.co.ke
😁 So far so good. Probably the best company in Kenya in terms of uptime. They have delivered their promise of 99.9% uptime, unlike our former provider who gave us 80%(who is a very popular provider btw). I had decided never to host with a Kenyan company anymore but they have given me a different opinion. Please guys keep up on that and never fail us, our trust and support is with you. Be the hope our ICT industry in Kenya
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-anonymous- (-hidden-) / host.co.ke
😠 Brian Muthamaki - Founder - HostPinnacle Kenya Limited a very arrogant person to deal with. Not a service industry person. Does not assist to solve problems. Will not do what you want to achieve. If you want to experience the worst service provider please try host pinnacle
🗨 The client(Ibrahim of host.co.ke) was treated with utmost respect by all our staff members for the less than one month that he was with us as we strongly believe that customer is the king. However, from the word go he was unexplainably abrasive in nature and he kept on making demands that were against our terms of service and some that would violate our security policy. For instance, he had a request that we disable a security feature that would put hundreds of clients in acertain platform at a risk of data compromise just to support one of his account. When we failed to enable this and politely made him aware of the consequences and gave an alternative, he became extremely hostile and continued to use demeaning language. We definitely love to support clients with their issues as can be explained by many other clients we have served, but honestly the least we ask is for you to make your requests in a humane manner and for those that we can't do for one reason or another please don't [read more...]
✍️ Customer Service (info@h..., 📅 ).
✍️ Customer Service (info@h..., 📅 ).
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-anonymous- (brianmugendi05@g...)
😁 HostPinnacle Kenya has become a partner internet solutions. We have hosted with them over 75 .co.ke email address accounts for our company and everything has been smooth. Before we used to have a lot of outages but now everything has become steady. We recommend them.
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-anonymous- (kennedymbuguakenya@G...)
😁 HostPinnacle Kenya is the best domain registration company in Kenya. It has helped me a great deal to power up my digital space and make my online business visible. They have the cheapest domain registration services and the cheapest website hosting services.
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-anonymous- (ken@e...)
😁 HostPinnacle has risen to become Kenya's best web hosting company regardless of the high competition in the industry. What I have liked from them the most is that they accommodate everyone regardless of the budget. They always have a way to help you and willingly do it. It is also the best in terms of pricing and reliability.
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-anonymous- (admin@h...)
😁 HostPinnacle Kenya is the best web hosting company in Kenya by far. If you have been disappointed by this other hosts then making a move to HostPinnacle Kenya will be very rewarding, cost-effective and the best business decision you can make south of Sahara. They offer free lifetime domain and free lifetime web SSL certificate.
