True Host Kenya review

They have an excellent customer care service & support...
all my questions were well answered...
the webservers are pretty fast even on shared web hosting...

i just love on how their services are organised... you flow from one to the other..
plus when looking for a web hosting partner you check on renewal , and this company is fairly afforderble...

id recomend students with a web project to choose the BRONZE plan and mid sized businesses to choose the SILVER HOSTTING.... im upgrading mine soon

True Host gives a very good professional service, quick response to issues. Very affordable host package. I once had an issue being an IT novice, and they quickly assisted. I am very Impressed

Best hosting company in Kenya. Tech support is always online 24hrs and ready to help.
The prices are fair too.

Hi I just wanted to commend Wallace and Susan for helping me with my Wordpress login issues. They went above their call and duties to sort me out. I am truly grateful I had been locked out for a while (months). I would be most grateful if my feedback was included in their performance reviews because they helped me more than the others who had promised to help did. They truly deserve to be recognized for the amazing work they have done for me.

i have search for a perfect host and honestly true host has met my all my needs, quality customer services and quick response in times of changes. i could also reach them through whatsap any time I needed clarifications and assistance, they were quick to respond. thank you so much. I have no regrets

what i like about trueshost is they have excellent customer service, and when services are off they notify you eralier in advance and overally they are awesome.

This guys have max Uptime, and incase of challenges their support system is always available. I have tried a number of hosting providers and Must say, this guys know their stuff.

I like true host services so much. First the customer care is much responsive and ready 24/7. secondly, the cpanel works extremely fine.

I have hosted multiple sites with TrueHost for couple of months now and I wouldn't opt for any other. The servers are always up and running smoothly, the bandwidth is good no traffic or downtime. Their customer services are incredible both on call or live chat online.

for the 7 months i have hosted my site with truehost, i have had no challenges, rather, my readers have actually been commenting how my site loads so fast and others asking who my host is. so far so good, wouldn't ask for more

Truehost service is my favourite in the Kenyan market, especially after having had too make the rounds to find a reliable and cheap web hosting provider. I would really like to congratulate Truehost for their bronze package. This free package is exactly why I chose to go with them, because, while it is a free package for people with little money, the service offered by Truehost even when you're not paying ANYTHING to them is just superb. They answer all questions, reply to emails promptly and offer genuine advice to aid you in building your site. This, I would say is their greatest strength and it's ABSOLUTELY FREE! no hidden fees, no "CONNECT YOUR CREDIT CARD" shady business. it is just that. free.
I would highly recommend Truehost silver for any young entrepreneurs out there looking to get some online presence and has already tried out the bronze package. The silver package is cheap and at Ksh. 1000 per year is very manageable for a young enterprise.
Thank you Truehost for [read more...]

Cant complain truehost has 99.9% uptime.True Host are an excellent service provider! they are very helpful and efficient with their services. they have very knowlegeable staff members. always happy to help. they have 24 hour support system and resolve issues in the shortest time possible. I have called them on several occasions and they have been excellent with getting us back on track when our website is down.

I love how prompt truehost is in solving problems, the customer care is really good and they understand that we are also in business so they have to take care of us so that we can take care of them. Truly a winning strategy.

This is the best Hosting company that I've ever come across. I first hosted my website with them on mid 2016 after i gave them a proposal which they supported us fully. I can say they believed in us before we did, Truehost partnered with us when we didn't have funds to do any hosting plans and agreed to partner with us and support us. They gave us unlimited hosting at that time being a small online radio that wasn't generating much funds. We have since worked with them until today not just as their customers but as their partner, I believe we are a family and very happy to be part of this amazing team. Customer care is also 100% sure more than Detol itself. We were unable to pay for our domain renewal for almost a year but they stored our website data until we renewed and they helped us to upload it to our new website, Man... There is no other company that has all the services you need, Truehost is home, I'm Happy that i have hosted more than 10 websites with you and will continue [read more...]

One of the best hosting companies in the region. The support is super 24/7.
I would refer Truehost without reservations whatsoever

Great support so far. I like your promptness in services. You might have to improve on your free (auto) SSL though

True Host are an excellent service provider! they are very helpful and efficient with their services. they have very knowlegeable staff members. always happy to help. they have 24 hour support system and resolve issues in the shortest time possible. I have called them on several occasions and they have been excellent with getting us back on track

I have the best support experience with Truehost, setting up service from the self-service portal is a treat...

i like their customer support,readily available
There is no time i have tried to reach the team and they were unavailable

keep on the same spirit

Truehost Kenya have very supportive staff and your services are of high quality standards and most importantly pocket friendly. i am Glad that i choose you.

-Its faster and able to support a number of sites .
-Consistent in ensurung the site is always up and running

Truehost is a very good hosting partner and apart from the well-priced packages, the customer service is extraordinary! They are always available on call when there is an emergency. Truehost, the true life savers!

Overall, Truehost has been a good host. I have not experienced any down times and any time there has an issue, the technical and customer care staff has responded promptly and resolved the problem.

I have worked with Truehost since 2017 and they are the best hosting providers. I have recommended them to my clients and they have never disappointed. Great services with dedicated support team.

The up time is great, customer support is fast, the interface is user friendly and the price is also pocket friendly.

Its been a great journey and am lucky i chose you to host my site. Its hard to find a service provider who offers the kind of support as fast as you do. Kuddos!

TrueHost Cloud is the most reliable and best hosting service provider.

Overall 24 hours response service ready to assist you at any given time.

In addition TreuHost Cloud provides up-to-date features, service alerts on mail for you to be updated on the latest trends.

Am very glad to be part of TrueHost Cloud

Truehost is great real authentic from their price to the customer care services quick to respond to any query they are just awesome

Truehost is the best web hosting platform overall because of its ease of use, range of features and intuitive dashboard. With Truehost Hosting, businesses at all levels of expertise can create and manage responsive websites and expand their network.

I am proud to be part of Truehost

truehost.co.ke is best web hosting company ever!
Real-time support team ready to handle your questions professionally. Bravo guys. Im proud to be your client!

Always available support team, domain is always up. they are read to help in security issues for free.

Truehost provides all Web services at best Prices & Customer Support 24/7. A highly skilled team solves all your queries on call or live-chat within minutes! Secure sites and Backups! Low priced web & app design services thru Marketplace! I Just Love it!

The use of tawkto real time customer relation is fantastic. The website is not fraught with those irritating down-times. Quite encouraging to note that you have some global presence. We are working on an online venture that will target worldwide customers and are looking forward to work with Truehost in this regards - that is if you keep up the tempo.

Best customer support emailed me how to set up SSL certificate.
I have never experienced down time.
Thanks a bunch

I have gladly and satisfactorily been served by the truehost team. They are always available for sorting out issues even at night when you would think they are not awake. I am so grateful to have bought their services and wish to continue being their clients and even have always referred my friends with needs. They are affordable and their delivery is overboard.
Truehost all the way. Since 2016 I have no regret for choosing truehost.

Since I join truehost there's much improvement, cpanel got alot of features, 24/7 online support in simple words I can say truehost is the best.

Professionalism at its best. We have experienced excellent customer support from the team and have no complains at all

You have the best service and easy to use , As a website designer I always refer my clients to host with you, because they will never be dissapointed.
For support you are always ready to help on your web chat link. I rarely call since every troubleshooting is done through web chat.
You have very professional staff especially Willis , very resourceful.

Their services are super. They offer 24/7 customer support through chat, phone calls and email. They have a user-friendly platform.

Truehost cloud has the best pricing for .com domains. The .com domain names come with the best management tools, they reliable and powerful services with 99.999% uptime guarantee. The domain is always running at any time, it only takes a second to load on the internet.

TrueHost is ranked as the best domain registrar to provide domains globally. TrueHost domains are short and unique to allow users search, register and transfer domains at the most affordable prices. A .co.ke domain cost KSH 570/= and is renewed for KSH 1000/= in a period of one year. You will never regret creating a unique identity for your site with TrueHost domains.

Truehost services are the best. They offer 24/7 support and the service is up and running at all times. Their services are very affordable as well. I would recommend their service to anyone looking for web hosting services or registering a domain name.

The silver hosting package is the most reliable package I can find n Kenya, and still affordable. It offers unlimited emails and DB

I love their customer care 24/7 but unfortunately, my website is down 99.9% of the time and sometimes it takes hours to fix the problem. I m moving my website somewhere else.

This review is specifically for Anne, she did an amazing job in sorting me out after Simon left me hanging. Thank you Anne I appreciate your patience and excellent customer services.

on time support, that's where this business revolves and I'm contented. Reached out before registration and after to pursue propagation, hope to provide my clients with similar support.

Good services. Initially the support was not 24/7, but in the last two years they seem to have perfected the services. One thing that can make the rating 10/10 is adding the free Lets Encrypt certificate. This is where the world is headed.
I recommend them for quality services, at a budget price.

Very Poor. I wish to join my fellow clients in confirming that this host is very poor in deed. Hacked every time and you are not sure whether you are safe as you can down anytime. For your safety.... Shy away until they confirm that security is back not repeating their uncertain confirmations.

very poor services, sever is always down from Monday 06/02/2017 till now Friday 7:55pm 10/02/2017 have not been able to long in to my c panel send mails nor receive mails

Very POOR customer service. Servers keep having issues and breakdown. Not recommended especially for business email services

Great services! I have realised that the services are now automated, making it even simpler. I would recommend them not only for the kenyan domains, but any other.
The customer care is also dedicated, taking time to reach out to clients in a personal way. This is what i have liked about the company.

Great hosting package. The speed of the servers are ideal for websites with very high traffic. My site is quite big, and i have many visitors from around the world. I was looking for unlimited bandwidth which has served me effectively. I recommend TrueHost Kenya.