hostpinnacle.co.ke
Average 7.1 out of 10
Total reviews: 21
Recommended by: 16
Opposed: 5
Official responses: 1


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✔ Host Pinnacle Kenya review

21 user reviews; 1 support response; 0 testimonials; 9 products, 0 promotions, 3 social accounts, Alexa #121802; 📆 listed 2019 (#27866)
hostpinnacle.co.ke
Host Pinnacle Kenya
Pioneer HSE, Tom Mboya ST
Nairobi 00400
KE
☎ Phone +254 717 148 886

Website language(s): en-GB en-US
🏆 Alexa Rating 121,802▲ 62,514 👤 User Rating 🙌 Average 7.1 out of 10
👉 Total reviews: 21
👍 Recommended by: 16
👎 Opposed: 5
🤝 Official responses: 1

💰 Price Range KES 99 - KES 10.000⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal, Wire [...]
🏆 SEO MOZ Authority 53/44🔗 Links 17,269
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-hidden- (sam@g...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😉 good with sites, bad with critical systems
The server was restored Wednesday July 12. The 6 domains are back as well as the data. The downtime lasted from July 4th-July 12th (1 week). All the systems are working okay, the data was restored successfully. Hosting features(9/10), Price(8/10),Customercare(5/10),ServerUptime(3/10).Hostpinnacle is okay with hosting websites and non-critical systems. Its risky to host critical systems that need 100% uptime with them. That's my honest opinion.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 2 to 3 years
Global rating
😉 Today is sunday 9th july 2023, one of the servers went down 4 days ago. That server has 5 of my domains (2 domains contain my client's sites, 3 contain systems (hotel system, pos system, erp system) Those 3 clients with systems have not been able to make any sale for 4 days now and are extremely mad with me. Once they get the server up, i will let you know if the sites and systems were restored successfully or if the data got lost. Everything i write here is an honest review.
📅
-anonymous- (-hidden-) / goldwing.co.ke
⏳ Time Hosted: 2 to 3 years
Global rating
😉 1)Domain propagation is very fast 2) cpanel features are excellent and straight forward. 3) Their servers fail frequently, it takes 1-3 weeks to get them back up. if you have a system(pos, erp) hosted, you may loose 3 weeks of sales after restoration 4) The systems/sites hosted take long to load (read/write request take long to execute) 5) The chat support guy called vincent can't solve even the most basic problems, so don't even try chatting; just call matthew who atleast does his best to sort you out.
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Listed and verified since 2019
hostpinnacle.co.ke logo

📄 Overview

🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: hostpinnacle.ug hostpinnacle.com

📜 About Host Pinnacle Kenya

HostPinnacle Kenya is a world-class web hosting company that is miles above the rest and one that has continually set the standard for high-performance in the web hosting industry. As with any successful company, innovation is key and HostPinnacle has proved itself as a leader in this with numerous innovations to its name and a great contributor to the open source community. When it comes to customer support, we believe that this is not a privilege we give to our clients but a right they must always enjoy. Our support team is one of the best team you will ever find in the web hosting industry. Our services include: web hosting, VPS hosting, Servers and reseller web hosting services. Other services that we also engage in include: cloud computing services, web development services, cyber security services and an SMS gateway connected to 190+ countries.

HostPinnacle Kenya has risen to become the best and cheapest web hosting company in Kenya with world-class web hosting packages and affordable web design offers. Apart from that we offer free life-time SSL certificate, affordable domain registration in Kenya and free whois privacy. We have an award-winning support team available 24/7/365 to help you with your queries.

🌏 Server locations:

New York

📢 Special pages


hostpinnacle.co.ke screenshot
Website research for Host Pinnacle Kenya on July 23, 2020 by WebHostingTop

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Plans📤 Host Pinnacle Kenya Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Starter Hosting Package features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Green Hosting, Seo Hosting, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Other features : Free M-Pesa integration for your application, Free bulk SMS integration for your application
🔌 Hosted domains : Unlimited
🆓 Free domains : 1

screenshot of Starter Hosting Package from hostpinnacle.co.ke35GB Disk Space
FREE Site Building Tools
FREE Lifetime Domain Registration
SEO-friendly Hosting
Free M-Pesa Integration
Unlimited Email Accounts
1TB Monthly Bandwidth
FREE SSL Certificate
Instant Free Set up
New - PHP 7.0, 7.1, 7.2, 7.3
Host [...]
🔗 Plan URL : https://www.hostpinnacle.co.ke/clients/index.php?rp=/store/world-class-web-hosting/starter-hosting-package
KES 1.500/yr. VAT inc35 GB SSDunmetered 1 / unlimited
Standard Hosting Package features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Green Hosting, Seo Hosting, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Other features : Free M-Pesa integration for your application, Free bulk SMS integration for your application
🔌 Hosted domains : Unlimited
🆓 Free domains : 1

screenshot of Standard Hosting Package from hostpinnacle.co.ke100GB Disk Space
FREE Site Building Tools
FREE Lifetime Domain
Unlimited Email Accounts
5TB Monthly Bandwidth
FREE SSL Certificate
Instant Free Set up
New - PHP 7.0, 7.1, 7.2, 7.3, 7.4
Host Unlimited Websites FREE
🔗 Plan URL : https://www.hostpinnacle.co.ke/clients/index.php?rp=/store/world-class-web-hosting/standard-hosting-package
KES 3.500/yr. VAT inc100 GB SSDunmetered 1 / unlimited
Executive Hosting Package features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Green Hosting, Seo Hosting, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Other features : Free M-Pesa integration for your application, Free bulk SMS integration for your application
🔌 Hosted domains : Unlimited
🆓 Free domains : 1

screenshot of Executive Hosting Package from hostpinnacle.co.keUnlimited Disk Space
FREE Site Building Tools
FREE Lifetime Domain
Unlimited Email Accounts
Unlimited Monthly Bandwidth
FREE SSL Certificate
Instant Free Set up
New - PHP 7.0, 7.1, 7.2, 7.3
Host Unlimited More Web Sites FREE
🔗 Plan URL : https://www.hostpinnacle.co.ke/clients/index.php?rp=/store/world-class-web-hosting/executive-hosting-package
KES 10.000/yr. VAT incunlimited SSDunmetered 1 / unlimited
🔧 Reseller - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Budget Reseller Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Seo Hosting, Wordpress, Fully Managed, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited

screenshot of Budget Reseller Hosting from hostpinnacle.co.ke70GB SSD Disk Space
WHM Access
Suitable for Developers
Unlimited Bandwidth
35 cPanel Accounts
Unlimited Addon Domains
FREE M-Pesa WHMCS Module
Wholesale Domain Reseller Account
Overselling Enabled
Affordable [...]
🔗 Plan URL : https://www.hostpinnacle.co.ke/
KES 1.000/mo. VAT inc70 GB SSDunmetered / unlimited
Starter Reseller Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Seo Hosting, Wordpress, Fully Managed, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited

screenshot of Starter Reseller Hosting from hostpinnacle.co.ke100GB SSD Disk Space
WHM Access
Free Domain Registration
Unlimited Bandwidth
35 cPanel Accounts
Unlimited Addon Domains
FREE M-Pesa WHMCS Module
Wholesale Domain Reseller Account
Overselling Enabled
Affordable [...]
🔗 Plan URL : https://www.hostpinnacle.co.ke/
KES 2.000/mo. VAT inc100 GB SSDunmetered / unlimited
Standard Reseller Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Seo Hosting, Wordpress, Fully Managed, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited

screenshot of Standard Reseller Hosting from hostpinnacle.co.ke500GB SSD Disk Space
WHM Access
Free Domain Registration
Unlimited Bandwidth
35 cPanel Accounts
Unlimited Addon Domains
FREE M-Pesa WHMCS Module
Wholesale Domain Reseller Account
Overselling Enabled
Affordable [...]
🔗 Plan URL : https://www.hostpinnacle.co.ke/
KES 3.000/mo. VAT inc500 GB SSDunmetered / unlimited
VIP Reseller Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Seo Hosting, Wordpress, Fully Managed, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of VIP Reseller Hosting from hostpinnacle.co.ke1TB SSD Disk Space
WHM Access
Free Domain Registration
Unlimited Bandwidth
35 cPanel Accounts
Unlimited Addon Domains
FREE M-Pesa WHMCS Module
Wholesale Domain Reseller Account
Overselling Enabled
Affordable [...]
🔗 Plan URL : https://www.hostpinnacle.co.ke/
KES 4.000/mo. VAT inc1000 GB SSDunmetered
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.xyz Domain features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .xyz Domain from hostpinnacle.co.ke.xyz Domain registration at KES 149/yr
Free WHOIS Privacy
🔗 Plan URL : https://www.hostpinnacle.co.ke/
KES 99/yr. VAT inc
.co.ke Domain features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .co.ke Domain from hostpinnacle.co.ke.co.ke Domain registration at KES 499/yr
🔗 Plan URL : https://www.hostpinnacle.co.ke/
KES 379/yr. VAT inc

Contact information is managed by hostpinnacle.co.ke representatives info@h..., info@h... [login] | Last company update:

📊 Web stats

Targeting: Kenya, Tanzania, Uganda
📂 Details for https://www.hostpinnacle.co.ke/
📥 Website DNS: MX::hostpinnacle.co.ke => 164.68.112.182 ( Munich ) / Contabo GmbH - contabo.com
ns2.hostpinnacle.com => 144.91.83.164 ( Frankfurt am Main ) / Contabo GmbH - contabo.com
ns1.hostpinnacle.com => 164.68.112.182 ( Munich ) / Contabo GmbH - contabo.com
🔨 Server Software: LiteSpeed
📌 Website IP: 164.68.112.182
📍 IP localization: Germany, Bayern, Munich - see top providers in Deutschland, Bayern
🔗 ISP Name, URL: Contabo GmbH, contabo.com

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📣 Host Pinnacle Kenya Social Networks

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Host Pinnacle Kenya Blog  Using Wordpress version 5.2.20. First post from September, 2018, with total 21 articles, Language en-US. See recent blogs summary posts:
- How to send a simple message using our Bulk SMS portal. - 1. Login to our portal by visiting the following URL: https://sms.hostpinnacle.co.ke/login/. You will get a screen that looks as show below. Enter your username and password and click on the login ...
- How to Change Nameservers From our Clientarea - 1. Login to our clientarea 2. Click on the domains tab as seen below: 3.Click on Manage Nameservers as shown below: 4. Make sure the option “Use custom nameservers (enter below) ” is selected and ...
- Setting Python Apps, Node.js Apps and Ruby Apps on cPanel - End User interface allows end users to setup and manage Python for their web applications. Go to cPanel → Software Section → Setup Python App. Web Applications page is displayed. There are several ...

Reviews👪 Host Pinnacle Kenya Customer Ratings

The quick stats of Host Pinnacle Kenya profile shows a note average of 7.1 out of 10, counting 21 opinions. (few listed on the top of the page)
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(13 = 61.90%)
(3 = 14.29%)
(5 = 23.81%)
📅
-hidden- (-hidden-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Hostpinnacle is the worst
One of the worst hosting platforms, they should exit the market. Frequent and long downtimes, worst customer service.
They don't do backups as they advertise.
Simply, an easy way to ruin your business. Stay away from them.

📅
-anonymous- (-hidden-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😠 Honestly I don't know where all these nice comments are coming from, I stopped using US-based hosting like hostinger and the like to support the local kenyan market, lo and behold, I'm not even sure why I'm surprised.
1. Poor and the worst customer service, you could be a reseller with them and they literally don't care, but when it comes to asking for payment they are very good at that, I would give them 100% for pressure on this

2. They have no skilled technical experts, so when you pose them with difficult challenges, they'd rather ignore you than reply to you. I had to google and experiment my way around problems that they couldn't solve, thank God I studied IT

3. Their server speeds are not stable, they go on and off and keep fluctuating from time to time. I agree with my friend Karis in the comments sections,

4. Oh did I mention poor customer service and lying agents?

I'd recommend they stick to selling domains because clearly hosting and customer service is not [read more...]
📅
-anonymous- (sam@g...) / globalmedaidsolutions.com
⏳ Time Hosted: under 1 month
Global rating
😁 It has been a good experience. The user interface for the site is better than the rest. The pricing in comparison with disk space is better than safaricom cos i am getting 100gb with standard package @ 4k. They have picked 5 calls and resolved my issue promptly. The domain propagation time is 15minutes which is quite good, access to cpanel is straightforward as i had struggled to get it with another top local provider. Satisfied so far
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 2 to 3 years
Global rating
😁 The hosting company is generally good. The servers are stable and all come with Litespeed which is something we were looking for.
📅
David K (davy@d...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 The services are affordable but can be discounted further especially the VPS packages. However, for the features they come with, I can't complain much, but wouldn't mind a coupon code as a repeat client.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 1 to 2 years
Global rating
😁 Hosted with them for 9 months. So far so good. The customer care is quick and uptime is as promised. No complains so far.
📅
-hidden- (-hidden-) / toptalent.co.ke
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Best web hosting
They are a wonderful people and the customer support is excellent. I found them to be knowledgeable and helpful.

📅
-anonymous- (-no email-)
⏳ Time Hosted: 3 to 6 months
Global rating
😠 Worst of alltime web hosting village. The only webhost in the world who don't know what they are doing.
📅
-anonymous- (-hidden-) / karis.co.ke
⏳ Time Hosted: 1 to 3 months
Global rating
😠 The servers keep on going offline over and over
Poor customer care services
Lying is their day to day way of work yet they don't even care the results of their negligence.
📅
-anonymous- (admin@p...) / posteradsafrica.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 Amazing technical support. Most knowledgeable technical team I have come across. The uptime is truely world-class in the leagues of Bluehost and Siteground. Your node.js and python support is fantastic. Long story short; I recommend.
📅
-anonymous- (ongombe.m@g...) / slmc.co.ke
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 We had alot of issues with our emails on our previous. there was always down time with our emails and calls for the issues to be resolve could take a whole day. but since we transferred our hosting to Hostipinacle, everything have been so smooth and our emails are always on, down time is a thing of the past. any issue to suspend an email or create a new email are solved within minutes. keep on the with the good work guys.
📅
-anonymous- (-no email-) / elytesol.com
⏳ Time Hosted: over 3 years
Global rating
😁 one of the best hosting company in Kenya. we do web design and hosting ad all my client are hosted with Hostipinacle. The team helps to fix even issues which are not hosting related with efficiency and promptly..
📅
-anonymous- (-hidden-) / tracktrailltd.co.ke
⏳ Time Hosted: 3 to 6 months
Global rating
😁 So far so good. Probably the best company in Kenya in terms of uptime. They have delivered their promise of 99.9% uptime, unlike our former provider who gave us 80%(who is a very popular provider btw). I had decided never to host with a Kenyan company anymore but they have given me a different opinion. Please guys keep up on that and never fail us, our trust and support is with you. Be the hope our ICT industry in Kenya
📅
-anonymous- (-hidden-) / host.co.ke
⏳ Time Hosted: under 1 month
Global rating
😠 Brian Muthamaki - Founder - HostPinnacle Kenya Limited a very arrogant person to deal with. Not a service industry person. Does not assist to solve problems. Will not do what you want to achieve. If you want to experience the worst service provider please try host pinnacle
🗨 The client(Ibrahim of host.co.ke) was treated with utmost respect by all our staff members for the less than one month that he was with us as we strongly believe that customer is the king. However, from the word go he was unexplainably abrasive in nature and he kept on making demands that were against our terms of service and some that would violate our security policy. For instance, he had a request that we disable a security feature that would put hundreds of clients in acertain platform at a risk of data compromise just to support one of his account. When we failed to enable this and politely made him aware of the consequences and gave an alternative, he became extremely hostile and continued to use demeaning language. We definitely love to support clients with their issues as can be explained by many other clients we have served, but honestly the least we ask is for you to make your requests in a humane manner and for those that we can't do for one reason or another please don't be
✍️ Customer Service (info@h..., 📅 ).
📅
-anonymous- (brianmugendi05@g...)
⏳ Time Hosted: 1 to 3 months
Global rating
😁 HostPinnacle Kenya has become a partner internet solutions. We have hosted with them over 75 .co.ke email address accounts for our company and everything has been smooth. Before we used to have a lot of outages but now everything has become steady. We recommend them.
📅
-anonymous- (kennedymbuguakenya@G...)
⏳ Time Hosted: 1 to 2 years
Global rating
😁 HostPinnacle Kenya is the best domain registration company in Kenya. It has helped me a great deal to power up my digital space and make my online business visible. They have the cheapest domain registration services and the cheapest website hosting services.
📅
-anonymous- (ken@e...)
⏳ Time Hosted: 3 to 6 months
Global rating
😁 HostPinnacle has risen to become Kenya's best web hosting company regardless of the high competition in the industry. What I have liked from them the most is that they accommodate everyone regardless of the budget. They always have a way to help you and willingly do it. It is also the best in terms of pricing and reliability.
📅
-anonymous- (admin@h...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 HostPinnacle Kenya is the best web hosting company in Kenya by far. If you have been disappointed by this other hosts then making a move to HostPinnacle Kenya will be very rewarding, cost-effective and the best business decision you can make south of Sahara. They offer free lifetime domain and free lifetime web SSL certificate.

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