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safaricom.co.ke
Average 1 out of 10
Total reviews: 2
Recommended by: 0
Opposed: 2
Official responses: 0


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Safaricom review

2 user reviews, 0 support responses, 0 testimonials, 8 products, 0 promotions, 4 social accounts, 142 hosted, Alexa #37456, listed 2018 (#27599)
safaricom.co.ke
Safaricom
P.O Box 66827
Nairobi , NAIROBI AREA 00800
KE
Phone +254 722 003272

Website language(s): en-US
Alexa Rating37,456▼ -5,742 User RatingAverage 1 out of 10
Total reviews: 2
Recommended by: 0
Opposed: 2
Official responses: 0

Price RangeKSH 1,300.00 - KSH 237,800.00Support24x7Offer CurrencyKSH
Payment OptionsCredit / Debit / Prepaid Cards
SEO MOZ Authority63/56Links63,038
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added
Note: Add a promotion or coupon

100%

Most Recent Customer Reviews

-anonymous- (wambulwaayub@g...) / infutureweb.com
Time Hosted: 1 to 2 years
Global rating
The hosting platform is for people who want to host static & basic websites.
Their support team is not technical and they would never understand any technical issue. I would recommend the company to get better technical team on their support desk
MORE REVIEWS
Listed and verified since 2018
safaricom.co.ke logo

Editorial Review

Services: Web HostingDomain RegistrationTelecomData Center Own datacenter | Redirected from safaricombusiness.co.ke

Founded in 2000, Safaricom is a relatively small web company with the basis of the company in Great Rift Valley, Kapedo.

The company specializes in the following web hosting solutions:
  • Shared Hosting;
  • Cloud Hosting;
  • Virtual Dedicated Servers;
  • Colocation;

Shared hosting packages include the standard features present in such configurations, such as email accounts, subdomains or FTP accounts. These also include free website builder, but the bad news is that features like disk space or bandwidth do not come in unlimited amounts.

The cloud storage services are enabled on Linux, Windows, web apps or mobile devices. Storage space ranges between 100GB to 20TB.

Virtual dedicate servers are enabled for custom configurations (including OS, RAM, storage, processor). Customers are allowed to outsource their infrastructure.

Price & Cost


Their pricing rates are generally accessible. Some of them require customers to request a quote which might not be preferred by customers. The company accepts popular credit/debit/prepaid cards. Refund is possible, so customers can ask for their money back within 7 days from the moment of purchase.

Reliability


There is no specific mention of any uptime availability.

Data Center


The company is registered in Nairobi, Kenya. Their data center (located in the same place) is geographically redundant with high security, UPS power backup and backup generators.

Customer Support


Active 24/7, you can get in touch with customer service on phone, e-mail or live chat. Customers can also follow them on social media platforms (Facebook, Twitter). DIY customers can also access an FAQ section that is available on their website.

Control Panel


The good news is that Safaricom uses the tools and features provided by cPanel.

Conclusion

Safaricom is a small company based in Africa that offers well-equipped web hosting solutions. However, some features which are usually provided in unlimited amounts by popular companies come in limited amounts here. Overall, given their 7-day refund policy and 24/7 support, Safaricom is a good choice for smaller businesses looking to host their business online.

Special pages


safaricom.co.ke screenshot
Website research for Safaricom on September 29, 2021 by WebHostingTop

Safaricom Promotions

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PlansSafaricom Website Products

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
LITEfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 1
Free domains : 0
Dedicated IPs : 0

50 MB Disk Space, 5 Email Accounts, 3 Sub Domains, 2 FTP Accounts.

Annual Charges LOCAL DOMAINS .KE ONLY KSHs.1,300
Annual Charges INTERNATIONAL DOMAINS .COM, ORG KSHs.999


Website & Email Services Benefits
Free Website Builder

Build your [...]
Plan URL : https://www.safaricom.co.ke/business/corporate/cloud-and-hosting-services/website-and-email-services
KSH 1,300.00/yr.50 MBunmetered 0 / 1
PREMIUMfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

20 GB Disk Space, 200 Email Accounts, 200 Sub Domains, 30 FTP Accounts

Annual Charges LOCAL DOMAINS .KE ONLY KSHs.6,300
Annual Charges INTERNATIONAL DOMAINS .COM, ORG KSHs.5,999

Key Benefits of Website and E-mail

Free Website Builder
[...]
Plan URL : https://www.safaricom.co.ke/business/corporate/cloud-and-hosting-services/website-and-email-services
KSH 6,300.00/yr.20 GBunmetered 0 / unlimited
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
Data Centre CollocationfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IPs : 0

Data Centre Collocation Benefits

Disaster prevention
Geographical redundancy offering disaster prevention

Security
Facility provides a high-security environment, including fire detection, UPS power backup, access control, surveillance and backup [...]
Plan URL : https://www.safaricom.co.ke/business/corporate/cloud-and-hosting-services/data-center-collocation
on request unmetered
Virtual Dedicated - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
LitefeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 2000 MB
CPU : 1 CPU (3.3 GHz)
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

1 CPU (3.3 GHz),2gb Ram,40gb
IP Capacity Free 256

Virtual Data Centre Service Benefits
Virtual Hosting

Virtual Hosting allows you to outsource your Data Centre infrastructure (servers and storage etc.) to Safaricom
Delivery

This is delivered [...]
Plan URL : https://www.safaricom.co.ke/business/corporate/cloud-and-hosting-services/virtual-data-center-service
on request40 GBunmetered 2 GB
BasicfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 2000 MB
CPU : 1 CPU (3.3 GHz)
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1

1 CPU (3.3 GHz Speed), 2gb Ram, 120gb
IP Capacity Free 256

Virtual Data Centre Service Benefits
Virtual Hosting

Virtual Hosting allows you to outsource your Data Centre infrastructure (servers and storage etc.) to Safaricom
Delivery

This is [...]
Plan URL : https://www.safaricom.co.ke/business/corporate/cloud-and-hosting-services/virtual-data-center-service
on request120 GBunmetered 2 GB / 1
Cloud - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
Storage 100GBfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Key Benefits of Cloud Storage
Enables you to efficiently store, manage, and aggregate distributed big data across locations
through a single pane of glass. Gain a common view and central management
Seamless scalability, making it possible to [...]
Plan URL : https://www.safaricom.co.ke/business/sme/website-and-email-services/cloud-storage
KSH 1,392.00/mo. VAT inc100 GBunmetered
Storage 500GBfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.safaricom.co.ke/business/sme/website-and-email-services/cloud-storage
KSH 6,032.00/mo. VAT inc500 GBunmetered
Storage 20 TBfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.safaricom.co.ke/business/sme/website-and-email-services/cloud-storage
KSH 237,800.00/mo. VAT inc20000 GBunmetered

Contact information is managed by safaricom.co.ke representatives webmaster@s..., support@s..., prcomms@s..., customercare@s... [login]
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Web stats

Targeting: Kenya
Details for https://www.safaricom.co.ke/personal/
Website DNS:
Server Software: nginx
Website FIRST IP: 45.223.18.17
IP Location Country/State/City: United states / Washington / Seattle - see top providers in United States, Washington
ISP Name / ISP URL: Incapsula Inc / incapsula.com
Website Extra IPs: 45.223.28.17 ( Atlanta, Georgia ) Incapsula Inc - incapsula.com

Customer testimonials

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Safaricom Social Networks

Safaricom Blog  Using Wordpress version 5.2.2. First post from July, 2016, with total 17 articles, Language en-US. See recent blogs summary posts:
- A Beginner’s Guide To Blogging - Even if you're not sure what exactly you would do with a blog, you've no doubt come across some at one point in time. Perhaps you've stumbled across a blog when you've searched “quick dinner recipes”
- The Bonga Advantage. - Bonga Points is a customer loyalty scheme open to all Safaricom Prepay and PostPay subscribers, a system that has been in existence since 2007. Our customers have used it over the years to redeem ...

ReviewsSafaricom Customer Ratings

The quick stats of Safaricom profile shows a note average of 1.0 out of 10, counting 2 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with Safaricom" or bad things and complaints like: "this company sucks", or "is horrible", "safaricom.co.ke generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
Client (Webuzy@y...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Safaricom Worst ever at domains.
Very simple. Their servers will not allow customers to access mysql databases. Tried there for months while connections would work e erywhere else including where I migrated to.
only works for html pages and static pages.

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