CWCS review

This review cover a general impression of cwcs.co.uk product features like reliability, support, data center, price & more. Brand #5266, listed since .

Most Recent Customer Reviews

Janne (exilexx@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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CWCS are simply crooks
We ordered a server with a certain operating system and no commitments.

We got a server with a different operating system than the one we asked for, and when we tried cancelling they cited a hidden clause in their contract that states we are committed for a full year, despite specifically agreeing to a no commitment contract in the start (of which exchange we even had logs - but they won't budge since hey, greed and treating customers like trash is good business practice!)

Please don't fall in to the same CWCS trap as I and many others have fallen, there are many better hosts out there that actually appreciate their paying customers.
alison (admin@m...)
Time Hosted: 6 mo. to 1 year
Global rating
CWCS drops the ball
This company CWCS could not even take the responsibility of renewing a domain and they host!!! WOW

Could you imagine a hosting company does not renew a domain even though auto renew was on? if they cant make a simple task like this, could you imagine to be responsible for hosting? I purchased the company, they transferred the domain-- but they transferred (as they say) a cancelled domain (cancelled as far as their system thought) to me.- so unprofessional. They "believe" the domain was cancelled on their system prior to me purchasing the company..pretty ridiculous! TO HAVE AUTO RENEW ON AND CANCELLATION? TO SETUP A NEW ACCOUNT WITH A CANCELLED DOMAIN? CANCELLED DOMAIN OPERATING FOR 9 MONTHS? what type of system do they have that does not send flags. Certainly not enough protection built in to save me. Auto renew was on so I trusted that they would renew it. They did not..it expired SO 30 days AFTER THAT, my website went down and i could not even get the emails from my [read more...]
puddiesm (trishkennedy03@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
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CWCS is excellent.
CWCS is effieicent and good value for money. Staff are helpful, taking time to explain matters in detail. The support received is extremely reassuring.

I would not hesitate to recomment CWCS.
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Overview

About CWCS

CWCS Managed Hosting is a high quality cloud hosting (private, public and hybrid clouds), dedicated server and web hosting specialist. With its own state-of-the-art UK data centres, 24/7/365 support and powerful and efficient web server control panels, CWCS is committed to and recognized for quality, reliability and excellent customer service in Web hosting. CWCS technical staff are based on-site within the data centres, and the company also has data centre facilities in the US and Canada.

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Website research for CWCS on October 15, 2012 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
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Starter  $2.00/mo. 1 GB10 GB

Contact information is managed by cwcs.co.uk representatives astevenson@cwcs.co.uk , pelgar@cwcs.co.uk [login] | Last company update:

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Targeting: Denmark, Spain, Uganda, United Kingdom

TestimonialsCustomer testimonials

"We have two dedicated servers with CWCS. I have always found their support great and because of our excellent experience with the first server we moved a second server too them. Although the cost of the 2nd server with another company was cheaper we had reliability and support problem.

CWCS support are also proactive they notified us that their diagnostics had identified a problem with the discs on the first server and immediately gave us access to a new server so we could transfer the domains over."
Tony ( tony@b... ) / www.psychiclight.com

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News

Hosting Sales And Promos Round-up - The theme of this week's sales and promotions has been "free" services tacked onto paid accounts, including the free upgrades to CWCS managed hosting accounts and the RAM boost to SingleHop accounts, but also a free domain from Simplewebhosting with the purchase of a hosting plan, and free 34SP.com hosting with the purchase of a domain.
UK managed hosting service provider CWCS (www.cwcs.co.uk) has included more features into its existing managed hosting packages, offering better hosting facilities at the same bargain prices. Upgrades, according to the company, include 50GBs of Web space, 6500 new mail boxes and 350GB of data transfer.Chicago-based Web host SingleHop (www.singlehop.com) offered a free 2GB RAM upgrade to all new and current managed dedicated server customers this week after completing its $100,000 memory upgrade project. Previously, more than 900 customers had less than 2GB of RAM in their servers when the program started in July 2008. Now almost every customer has at ... [search all cwcs.co.uk news]

Social Networks

https://www.linkedin.com/company/cwcs-managed-hosting
About: CWCS Managed Hosting provides enterprise-class hosting to customers worldwide, from small to medium sized companies to household names. All services are hosted in our high specification UK data centres. We offer a wide range of services which include private, public and hybrid cloud, bespoke dedicated servers (Windows and Linux), virtual dedicated servers, server colocation, load balancing, mirroring and complex hosting. We're ISO 27001 certified and all our services are backed with friendly and knowledgeable 24/7 technical support by telephone, email or live chat. Whatever type of hosting you need, we'll make sure we specifiy a solution that's right for your business. So, if you need advice, help or information from premier UK hosting specialists, contact CWCS!
CWCS Managed Hosting (est. 1999) is a Privately Held entity having 192 followers on LinkedIn and 11-50 employees, industry Internet.
https://plus.google.com/111933263284106712170
About: Hello, this is CWCS Managed Hosting. We're a premier UK managed hosting, cloud hosting, dedicated server and colocation specialist. We have our own data centres in Nottingham, right in the heart of England and offer high-quality hosting services and 24/7/365 expert support.
CWCS Managed Hosting account is having 74 followers and 269 plus one count. See recent Google+ Posts:
cwcs.co.uk GPlus Icon
- As Google's 21st April deadline looms closer, is your site ready? See why you should make your site #mobilefriendly  www.cwcs.co.uk/blog/2015/04/is-your-website-mobile-friendly-google-says-it-should-be-by-21st-april.html
- See how Britain and USA are joining forces in the fight against cyber-attacks. Britain and USA join forces to fight Cyber-Attacks | CWCS Managed Hosting Blog
- The CWCS team look back to see what 'Back to the Future II' got right back about 2015 in 1989? Technology Innovations at their best! Back to the Future II – What’s in store for 2015? | CWCS Managed Hosting Blog
http://www.cwcs.co.uk/blog/ Blog added on Oct, 2012, with total 183 articles, language en-US. See recent blogs summary posts:
- 92% of everything we do will reside in the cloud - Big data, cloud hosting, and the Internet of Things (IoT) are some of the most widely-discussed topics of recent times. Cloud hosting, specifically, is estimated to quadruple in the next few years, ...
- Common mistakes when switching to cloud hosting - Cloud hosting (also referred to as “cloud computing”) is a term used to describe a digital network which allows business owners to upload their files, computer apps, and other resources to a remote se
- Scalability and cloud hosting - Customers often ask the question what is scalability and how it affects cloud hosting. Scalability is a way to handle the growth of a cloud database by taking advantage of promoting power and storage ...

ReviewsCustomer Ratings

The quick stats of CWCS profile shows a note average of 6.9 out of 10, counting 16 opinions. (few listed on the top of the page)
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Anna Masing (annamasing@g...)
Time Hosted: over 3 years
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Excellent service
I often recommend CWCS to people. The service is fantastic, they are always willing to explain how things work. This is great if you are new to creating websites.
Willingness to help you find the best package for you and your needs.
David Begley (dave@e...)
Time Hosted: over 3 years
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CWCS great service
I have been using CWCS since soon after they started the company. I have hosted all my business ventures with them with no regrets. When the odd problem does occur you can contact them at any time & the issues are resolved quickly. if your website requires quality uninterrupted service you need look no further.
Roman_RR (michal28@i...)
Time Hosted: over 3 years
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I am with CWCS since 5 yrs. I found it great service for my needs. As I run small building company it is crucial that my clients can access to informations about my services. The web hosting provided by CWCS is running smoothly, quickly and without faults. I never had any problems.
Moreover, the helpline and on-line help services are outstanding. Always happy to assist. They are technically well prepared, patient and happy to answer any questions and help solving any concerns.
I do recommend CWCS as you web-hosting provider.
Biz King (biz.king@m...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
When I want something sorting, they sort it quickly!
When I want something sorting, they sort it quickly.
For example:
I recently moved servers and then kept getting hourly emails about the old server failing to update it's control pane! I let CWCS know and never had that problem again.
Anything I request is never too much trouble for them.
Very highly recommended.
tlceducationgroup (kauld@t...)
Time Hosted: 3 to 6 months
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5 months with cwcs
At the start we decided to work with CWCS due to the personal - and great - sales contact we had. From start to finish he made us feel like we were making the correct choice.

From there on in, everything has just been what you'd want in an ideal situation from a hosting company - tickets are dealt with quickly and professionally and problems - of which we have had one major one (not CWCS fault, I add) were sorted within an hour or two.

Even the little things - like when we just can't figure out something - are sorted out efficiently.

Highly recommended and as the IT guy in our company, I'm extremely glad we went with CWCS.
Nelson Pires (me@n...)
Time Hosted: 1 to 2 years
Global rating
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Cost
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Great and flexible hosting
Our mission critical applications and products requires the support of a reliable infrastructure and CWCS clearly has that. Their technical knowledge and willingness to help is flawless. As advanced users we can say that their hardware delivered on all fronts. A winning partnership that we will nourish for many years to come. Recommended.
andyBick (andyicbicknell@g...)
Time Hosted: 1 to 2 years
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Cost
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Excellent value and service
I needed two low cost sites for family history and local politics (Spanish) purposes. As an amateur, I found the support superbly supportive and was up and running in no time. For value for money and superb service, I believe CWCS take a gold medal.
paul2463 (paul2463@h...)
Time Hosted: 2 to 3 years
Global rating
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Cost
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Brilliant
I have been using CWCS Hosting for a couple of years now and never had a problem with them. However when I had a problem this time regarding SPAM emails, my problem was responded to within a short period of time, after a couple of attempts to solve the problem it was escalated with no questions asked and the problem was eventually solved. I feel that this level of service was second to none and I would wholeheartedly recommend this company not only for their standard of service and equipment they provide, but their customer service and technical support are extremely friendly and very knowledgeable. extremely happy customer here.
WebmasterAtJAivel (webmaster@j...)
Time Hosted: over 3 years
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Cost
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CWCS : Five Star Managed Hosting Provider
Five Star Managed Hosting Provider,
We have been with CWCS for number of years now & have enjoined great service without missing a single beat on Product, Performance, Customer Service or Value.
Particularly 24/7 Support is fantastic.
Jonathon Lucas (jonathon@a...)
Time Hosted: 1 to 2 years
Global rating
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Cost
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Powerful dedicated services
We have been using CWCS for over a year now for our UK based dedicated solutions as well as a number of other services.

We find CWCS one of the easiest data centres to work with as their team is available via live chat and phone which is a massive plus for us as we need quick responses to our major enquires!

Their sales team work very hard to get you the best deals and work with your business to make sure you have a long relationship with each other.

We have not had any downtime issues, only one time there was a firewall failure and the administrators worked extremely hard to get the issues resolved which was very impressive!

I look forward to another year with CWCS!
Joe Keany (joe@o...)
Time Hosted: 1 to 2 years
Global rating
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I won't be doing business with them again.
I took a one year VPS service. Overall reliability wasn't too bad but I had a number of performance issues and limitations. Support wasn't that helpful.

Signup for the service was very quick and easy but cancelling was a real pain, unlike signup they wouldn't accept my email as confirmation of cancellation and I ended paying for an additional month of service I didn't want.

It seems their accounts payable and legal departments are a lot more efficient and competent than their sales or technical areas.

I certainly won't be doing any business with them again.
Hendrix (feebweebleeble@h...)
Time Hosted: 3 to 6 months
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Cost
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Price is cheap, but you get what you pay for. Sever is regularly down or painfully slow. FTPing files takes forever because the connection to the server keeps closing.

Customer support involves them telling you they'll get back to you and then just ignoring you.
Adrian Dunn (adriandunn@y...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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Control Panel
We rented a dedicated server from CWCS for 9 months, and repeatedly were billed the wrong amount by them. After several months of mistakes which were not corrected even when brought to their attention, we decided to move to another provider. At which point they brought up a clause that was hidden in the middle of their contracts indicating that they needed written notice 3 months ahead of any server cancellation. 3 months!!! This was never mentioned on their site, or any email or phone correspondance I had with them.

Needless to say, we are not pleased with their overpriced, misbilled service.
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