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cwcs.co.uk
Average 6.9 out of 10
Total reviews: 16
Recommended by: 11
Opposed: 5
Official responses: 0


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CWCS review

16 user reviews, 0 support responses, 1 testimonial, 26 products, 0 promotions, 4 social accounts, 2965 hosted, Alexa #1299061, listed 2007 (#5266)
cwcs.co.uk
CWCS
Portland Street, Beeston,
Nottingham ng9 2lp
UK
Phone 0800 1 777 000

Website language(s): en-GB
Alexa Rating1,299,061▲ 342,741 User RatingAverage 6.9 out of 10
Total reviews: 16
Recommended by: 11
Opposed: 5
Official responses: 0

Price Range£ 2.99 - £ 329.00Support24x7Offer CurrencyGBP
Payment OptionsCredit / Debit / Prepaid Cards
SEO MOZ Authority35/48Links28,885
Profile completion status:
Things done
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added
Note: Add a promotion or coupon

Things to do
Company descriptions is too short. Minimum 500 chars
86%

Most Recent Customer Reviews

Janne (exilexx@g...) / whreviews.info
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
CWCS are simply crooks
We ordered a server with a certain operating system and no commitments.

We got a server with a different operating system than the one we asked for, and when we tried cancelling they cited a hidden clause in their contract that states we are committed for a full year, despite specifically agreeing to a no commitment contract in the start (of which exchange we even had logs - but they won't budge since hey, greed and treating customers like trash is good business practice!)

Please don't fall in to the same CWCS trap as I and many others have fallen, there are many better hosts out there that actually appreciate their paying customers.
alison (admin@m...) / misi.co.uk
Time Hosted: 6 mo. to 1 year
Global rating
CWCS drops the ball
This company CWCS could not even take the responsibility of renewing a domain and they host!!! WOW

Could you imagine a hosting company does not renew a domain even though auto renew was on? if they cant make a simple task like this, could you imagine to be responsible for hosting? I purchased the company, they transferred the domain-- but they transferred (as they say) a cancelled domain (cancelled as far as their system thought) to me.- so unprofessional. They "believe" the domain was cancelled on their system prior to me purchasing the company..pretty ridiculous! TO HAVE AUTO RENEW ON AND CANCELLATION? TO SETUP A NEW ACCOUNT WITH A CANCELLED DOMAIN? CANCELLED DOMAIN OPERATING FOR 9 MONTHS? what type of system do they have that does not send flags. Certainly not enough protection built in to save me. Auto renew was on so I trusted that they would renew it. They did not..it expired SO 30 days AFTER THAT, my website went down and i could not even get the emails from my [read more...]
puddiesm (trishkennedy03@h...) / puddiesmeadow.co.uk
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
CWCS is excellent.
CWCS is effieicent and good value for money. Staff are helpful, taking time to explain matters in detail. The support received is extremely reassuring.

I would not hesitate to recomment CWCS.
MORE REVIEWS
Listed and verified since 2007
cwcs.co.uk logo

Overview

Services: Web Hosting

About CWCS

CWCS Managed Hosting is a high quality cloud hosting (private, public and hybrid clouds), dedicated server and web hosting specialist. With its own state-of-the-art UK data centres, 24/7/365 support and powerful and efficient web server control panels, CWCS is committed to and recognized for quality, reliability and excellent customer service in Web hosting. CWCS technical staff are based on-site within the data centres, and the company also has data centre facilities in the US and Canada.

Special pages


cwcs.co.uk screenshot
Website research for CWCS on January 9, 2021 by WebHostingTop

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PlansCWCS Website Products

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
StarterfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IPs : 0

1GB MariaDB Databases 1
PHP 7.2, 7.3 and 7.4
FREE SSL Certificates 1
Mailboxes 3 x 2GB
2 Months Free Hosting On Yearly Plans
Plan URL : https://www.cwcs.co.uk/dedicated-web-hosting-services-uk/
£2.99/mo.10 GB60 GB 1 / 1
ProfessionalfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IPs : 0

1GB MariaDB Databases Unlimited
PHP 7.2, 7.3 and 7.4
FREE SSL Certificates 1
Mailboxes 8 x 2GB
2 Months Free Hosting On Yearly Plans
Plan URL : https://www.cwcs.co.uk/dedicated-web-hosting-services-uk/
£9.99/mo.unlimitedunmetered 1 / 1
BusinessfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 3
Free domains : 1
Dedicated IPs : 0

1GB MariaDB Databases Unlimited
PHP 7.2, 7.3 and 7.4
FREE SSL Certificates 3
Mailboxes 15 x 4GB
2 Months Free Hosting On Yearly Plans
Plan URL : https://www.cwcs.co.uk/dedicated-web-hosting-services-uk/
£15.99/mo.unlimitedunmetered 1 / 3
Dedicated - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
DS-4000featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : Intel Xeon Quad Core 4 Cores / 4 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

RAID Storage 2 x 250GB SSD or 2 x 1TB SATA

Windows: https://www.cwcs.co.uk/windows-dedicated-servers/
From £89 Per Month
Intel Xeon
Quad Core
4 Cores / 4 Threads
8GB RAM
16GB RAM
RAID Storage
2 x 250GB SSD
or
2 x 1TB SATA
Unlimited Bandwidth
Plan URL : https://www.cwcs.co.uk/linux-dedicated-servers/
£69.00/mo.500 GB SSDunmetered 16 GB
DS-4000+featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : Intel Xeon Hex Core 6 Cores / 12 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

RAID Storage 2 x 250GB SSD or 2 x 1TB SATA

Windows: https://www.cwcs.co.uk/windows-dedicated-servers/
From £169 Per Month
Intel Xeon
Hex Core
6 Cores / 12 Threads
16GB RAM
32GB RAM
RAID Storage
2 x 250GB SSD
or
2 x 1TB SATA
Unlimited Bandwidth
Plan URL : https://www.cwcs.co.uk/linux-dedicated-servers/
£149.00/mo.500 GB SSDunmetered 32 GB
DS-6000featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 64000 MB
CPU : Intel Xeon 8 Core 8 Cores / 16 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

RAID Storage 2 x 500GB SSD or 4 x 1TB SATA

Windows: https://www.cwcs.co.uk/windows-dedicated-servers/
From £229 Per Month
Intel Xeon
8 Core
8 Cores / 16 Threads
32GB RAM
64GB RAM
RAID Storage
2 x 500GB SSD
or
4 x 1TB SATA
Unlimited Bandwidth
Plan URL : https://www.cwcs.co.uk/linux-dedicated-servers/
£209.00/mo.1000 GB SSDunmetered 64 GB
DS-8000featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 128000 MB
CPU : Intel Xeon 2 x 8 Core 16 Cores / 32 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

RAID Storage 2 x 500GB SSD or 4 x 1TB SATA

Windows: https://www.cwcs.co.uk/windows-dedicated-servers/
From £369 Per Month
Intel Xeon
2 x 8 Core
16 Cores / 32 Threads
64GB RAM
128GB RAM
RAID Storage
2 x 500GB SSD
or
4 x 1TB SATA
Plan URL : https://www.cwcs.co.uk/linux-dedicated-servers/
£329.00/mo.1000 GB SSDunmetered 125 GB
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1UfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Dedicated IPs : 2

Our Single Server Colocation Hosting housed within our Nottingham Data Centre offers the optimum environment to house your servers with easy access for businesses throughout the Midlands. With security at the core of everything we do, you can be [...]
Plan URL : https://www.cwcs.co.uk/single-server-colocation-hosting/
on request unmetered 2
2UfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Dedicated IPs : 2
Plan URL : https://www.cwcs.co.uk/single-server-colocation-hosting/
on request unmetered 2
4UfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Dedicated IPs : 2
Plan URL : https://www.cwcs.co.uk/single-server-colocation-hosting/
on request unmetered 2
Reseller - Linux Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
Allowed
Linux Reseller 1featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Domains 20

Sub-Domains Unlimited

Data Transfer / Month 10GB per domain

Setup Fee Free

Linux and Windows Reseller Hosting

Upstream DDoS Mitigation as standard

Free SSL Certificates
Plan URL : https://www.cwcs.co.uk/web-hosting-reseller-packages-uk/
£24.99/mo.unlimited10 GB 0 / unlimited
Linux Reseller 2featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Domains Unlimited

Sub-Domains Unlimited

Data Transfer / Month Unlimited

Setup Fee Free

Linux and Windows Reseller Hosting

Upstream DDoS Mitigation as standard

Free SSL Certificates
Plan URL : https://www.cwcs.co.uk/web-hosting-reseller-packages-uk/
£49.99/mo.unlimitedunmetered 0 / unlimited
Reseller - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
Windows Reseller 1featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.cwcs.co.uk/web-hosting-reseller-packages-uk/
£39.99/mo.unlimited10 GB 0 / unlimited
Windows Reseller 2featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.cwcs.co.uk/web-hosting-reseller-packages-uk/
£39.99/mo.unlimitedunmetered 0 / unlimited
VPS - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
VPS-L1-LINfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, CentOS Web Panel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 1000 MB
CPU : 2 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

With our Linux VPS Hosting you will have guaranteed resources, so will not be impacted by any other users. Using the latest virtualisation technology and powered by Intel Xeon Processors and SSD storage you will not get left behind.

Our Linux VPS [...]
Plan URL : https://www.cwcs.co.uk/linux-vps-hosting/
£19.99/mo.25 GB SSDunmetered 1 GB
VPS-L5-LINfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, CentOS Web Panel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : 8 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.cwcs.co.uk/linux-vps-hosting/
£89.99/mo.250 GB SSDunmetered 16 GB
VPS - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
VPS-L5-LINfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 2000 MB
CPU : 2 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

With our Windows VPS Hosting plans you will have guaranteed resources, so will not be impacted by any other users. Using the latest virtualisation technology and powered by Intel Xeon Processors and SSD storage you will not get left behind.

Our [...]
Plan URL : https://www.cwcs.co.uk/windows-vps-hosting/
£34.99/mo.50 GB SSDunmetered 2 GB
VPS-W5-WINfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : 8 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.cwcs.co.uk/windows-vps-hosting/
£94.99/mo.250 GB SSDunmetered 16 GB
Cloud - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
CS-2000featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 2000 MB
CPU : 2 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Up to 1GB/s Connection
Choice of Operating System – including CentOS, Debian, Red Hat, Ubuntu and Windows.

Enterprise Grade Hardware – At CWCS, we only use the very best HPE and EMC hardware which are renowned for reliability, scalability and [...]
Plan URL : https://www.cwcs.co.uk/public-cloud-hosting/
£36.00/mo.50 GB SSDunmetered 2 GB
CS-4000featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 4 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.cwcs.co.uk/public-cloud-hosting/
£67.00/mo.75 GB SSDunmetered 4 GB
CS-6000featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : 4 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.cwcs.co.uk/public-cloud-hosting/
£104.00/mo.100 GB SSDunmetered 8 GB
CS-8000featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : 8 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : https://www.cwcs.co.uk/public-cloud-hosting/
£193.00/mo.125 GB SSDunmetered 16 GB
Domains Keep mouse
over features!
Price Updated
.ukfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

.net 14.99 GBP / year

.org 14.99 GBP / year

.co.uk 7.49 GBP / year

.biz 14.99 GBP / year

.uk 7.49 GBP / year
Plan URL : https://www.cwcs.co.uk/domain-name-registration/
£7.49/yr.
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Plan URL : https://www.cwcs.co.uk/domain-name-registration/
£14.99/yr.
SSL Certificates Keep mouse
over features!
Price UpdatedDomains protected
Rapid SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Domains protected : 1

Validation Type DV
Reissue Unlimited
Warranty $10,000
Site Seal Static
Server Licensing Unlimited
Domain Single Domain
Plan URL : https://www.cwcs.co.uk/ssl-certificate-provider/
£59.00/yr. 1
Wildcard SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Domains protected : Unlimited

Validation Type DV
Reissue Unlimited
Warranty $5,000
Site Seal Static
Server Licensing Unlimited
Domain Multiple Sub-Domains
Plan URL : https://www.cwcs.co.uk/ssl-certificate-provider/
£279.00/yr. all subdomains

Marketing information is managed by info@c... [login] | Last company update:

Web stats

Targeting: Denmark, Spain, Uganda, United Kingdom
Details for https://www.cwcs.co.uk/
Website DNS: ns.supremeservers.co.uk => 193.200.80.3 ( Nottingham ) / Compuweb Communications Services Limited
ns2.supremeservers.co.uk => 46.17.91.59 ( Nottingham ) / Compuweb Communications Services Limited
MX::cwcs-co-uk.mail.eo.outlook.com => 104.47.21.36 ( London ) / Microsoft Corporation - microsoft.com
Server Software: LiteSpeed
Website IP: 185.27.244.53
IP Location Country/State/City: United kingdom / England / Nottingham - see top providers in Great Britain
ISP Name / ISP URL: Compuweb Communications Services Limited / cwcs.co.uk

TestimonialsCustomer testimonials

We have two dedicated servers with CWCS. I have always found their support great and because of our excellent experience with the first server we moved a second server too them. Although the cost of the 2nd server with another company was cheaper we had reliability and support problem.

CWCS support are also proactive they notified us that their diagnostics had identified a problem with the discs on the first server and immediately gave us access to a new server so we could transfer the domains over.
Tony ( tony@b... ) / www.psychiclight.com

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CWCS News / Press release

Hosting Sales And Promos Round-up - The theme of this week's sales and promotions has been "free" services tacked onto paid accounts, including the free upgrades to CWCS managed hosting accounts and the RAM boost to SingleHop accounts, but also a free domain from Simplewebhosting with the purchase of a hosting plan, and free 34SP.com hosting with the purchase of a domain.
UK managed hosting service provider CWCS (www.cwcs.co.uk) has included more features into its existing managed hosting packages, offering better hosting ...
Web Host CWCS Upgrades Plan - UK managed hosting provider CWCS Managed Hosting (cwcs.co.uk) announced on Monday it has increased its Web space on its starter plan from 850MB to 1GB, as well as increased the number of mail boxes from 10 to 20.
The managed hosting provider has also included in the plan free email anti-virus and spam filtering, valued at £45. The plan is priced at £1.67 per month.The Starter Plan is supported by round-the-clock telephone and email technical support. The managed Web host says it has offered
CWCS Upgrades Starter Plan - UK Web hosting provider CWCS Managed Hosting (cwcs.co.uk) announced on Tuesday it has increased the Web space on its starter plan, priced at £1.67 per month, from 750MB to 850MB.
The starter plan is backed by round-the-clock telephone and email technical support. The company says it has offered hosting services for small to medium-sized companies for the past seven years and manages its own data center based in Nottingham, UK. CWCS Managed Hosting offers a wide range of plans including ...
[search all cwcs.co.uk news]

CWCS Social Networks

https://www.linkedin.com/company/cwcs-managed-hosting/
CWCS Managed Hosting (established 1999) is a Privately Held entity having 192 followers on LinkedIn and 11-50 employees, industry Internet.
http://www.cwcs.co.uk/blog/  Using Wordpress version 5.7.2. Blog added on October, 2012, with total 381 articles. See recent blogs summary posts:
- Christmas Blog Special Part 3: Happy Christmas! - Where has 2020 gone? it's hard to believe it's only 8 days till the main man and his crack team of reindeer comes to drop our presents off! We hope our previous Christmas blogs have been useful to ...
- 4 essential cloud hosting tips for remote working businesses - Covid-19 has thrown up numerous challenges for businesses. Many businesses that had never previously considered utilising cloud technologies are now finding that they have no other choice. Any ...
- CWCS Christmas Blog Special Part 2: Keeping Yourself Safe Online - In our blogs, we write a lot about the importance of keeping your site safe and secure for your customers. Today, with the knowledge that many of our customers will be doing their own online shopping

Domains trend


CWCS Domain trend

ReviewsCWCS Customer Ratings

The quick stats of CWCS profile shows a note average of 6.9 out of 10, counting 16 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with CWCS" or bad things and complaints like: "this company sucks", or "is horrible", "cwcs.co.uk generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
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Anna Masing (annamasing@g...) / behindthebikeshed.com
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Excellent service
I often recommend CWCS to people. The service is fantastic, they are always willing to explain how things work. This is great if you are new to creating websites.
Willingness to help you find the best package for you and your needs.

David Begley (dave@e...) / eyereel.com
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
CWCS great service
I have been using CWCS since soon after they started the company. I have hosted all my business ventures with them with no regrets. When the odd problem does occur you can contact them at any time & the issues are resolved quickly. if your website requires quality uninterrupted service you need look no further.
Roman_RR (michal28@i...) / romansrenovations.co.uk
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I am with CWCS since 5 yrs. I found it great service for my needs. As I run small building company it is crucial that my clients can access to informations about my services. The web hosting provided by CWCS is running smoothly, quickly and without faults. I never had any problems.
Moreover, the helpline and on-line help services are outstanding. Always happy to assist. They are technically well prepared, patient and happy to answer any questions and help solving any concerns.
I do recommend CWCS as you web-hosting provider.
Biz King (biz.king@m...) / dutycrew.com, webonauts.org.uk
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
When I want something sorting, they sort it quickly!
When I want something sorting, they sort it quickly.
For example:
I recently moved servers and then kept getting hourly emails about the old server failing to update it's control pane! I let CWCS know and never had that problem again.
Anything I request is never too much trouble for them.
Very highly recommended.
tlceducationgroup (kauld@t...) / tlclive.com
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
5 months with cwcs
At the start we decided to work with CWCS due to the personal - and great - sales contact we had. From start to finish he made us feel like we were making the correct choice.

From there on in, everything has just been what you'd want in an ideal situation from a hosting company - tickets are dealt with quickly and professionally and problems - of which we have had one major one (not CWCS fault, I add) were sorted within an hour or two.

Even the little things - like when we just can't figure out something - are sorted out efficiently.

Highly recommended and as the IT guy in our company, I'm extremely glad we went with CWCS.
Nelson Pires (me@n...) / nelsonpires.com
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Great and flexible hosting
Our mission critical applications and products requires the support of a reliable infrastructure and CWCS clearly has that. Their technical knowledge and willingness to help is flawless. As advanced users we can say that their hardware delivered on all fronts. A winning partnership that we will nourish for many years to come. Recommended.
andyBick (andyicbicknell@g...) / freearpage.co.uk
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Excellent value and service
I needed two low cost sites for family history and local politics (Spanish) purposes. As an amateur, I found the support superbly supportive and was up and running in no time. For value for money and superb service, I believe CWCS take a gold medal.

paul2463 (paul2463@h...) / ptreynolds.co.uk
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Brilliant
I have been using CWCS Hosting for a couple of years now and never had a problem with them. However when I had a problem this time regarding SPAM emails, my problem was responded to within a short period of time, after a couple of attempts to solve the problem it was escalated with no questions asked and the problem was eventually solved. I feel that this level of service was second to none and I would wholeheartedly recommend this company not only for their standard of service and equipment they provide, but their customer service and technical support are extremely friendly and very knowledgeable. extremely happy customer here.
WebmasterAtJAivel (webmaster@j...) / jaivel.com
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
CWCS : Five Star Managed Hosting Provider
Five Star Managed Hosting Provider,
We have been with CWCS for number of years now & have enjoined great service without missing a single beat on Product, Performance, Customer Service or Value.
Particularly 24/7 Support is fantastic.
Jonathon Lucas (jonathon@a...) / cf3.hostmediauk.com
Time Hosted: 1 to 2 years
Global rating
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Powerful dedicated services
We have been using CWCS for over a year now for our UK based dedicated solutions as well as a number of other services.

We find CWCS one of the easiest data centres to work with as their team is available via live chat and phone which is a massive plus for us as we need quick responses to our major enquires!

Their sales team work very hard to get you the best deals and work with your business to make sure you have a long relationship with each other.

We have not had any downtime issues, only one time there was a firewall failure and the administrators worked extremely hard to get the issues resolved which was very impressive!

I look forward to another year with CWCS!
Joe Keany (joe@o...) / gw4.outsmart.bb
Time Hosted: 1 to 2 years
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I won't be doing business with them again.
I took a one year VPS service. Overall reliability wasn't too bad but I had a number of performance issues and limitations. Support wasn't that helpful.

Signup for the service was very quick and easy but cancelling was a real pain, unlike signup they wouldn't accept my email as confirmation of cancellation and I ended paying for an additional month of service I didn't want.

It seems their accounts payable and legal departments are a lot more efficient and competent than their sales or technical areas.

I certainly won't be doing any business with them again.
Hendrix (feebweebleeble@h...) / example.com
Time Hosted: 3 to 6 months
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Price is cheap, but you get what you pay for. Sever is regularly down or painfully slow. FTPing files takes forever because the connection to the server keeps closing.

Customer support involves them telling you they'll get back to you and then just ignoring you.
Adrian Dunn (adriandunn@y...) / drakkarcapital.com
Time Hosted: 6 mo. to 1 year
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We rented a dedicated server from CWCS for 9 months, and repeatedly were billed the wrong amount by them. After several months of mistakes which were not corrected even when brought to their attention, we decided to move to another provider. At which point they brought up a clause that was hidden in the middle of their contracts indicating that they needed written notice 3 months ahead of any server cancellation. 3 months!!! This was never mentioned on their site, or any email or phone correspondance I had with them.

Needless to say, we are not pleased with their overpriced, misbilled service.

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