Blue Fang Solutions review2 user reviews, 1 support response, 0 testimonials, 0 products, 0 promotions, 4 social accounts, Alexa #251877, listed 2015 (#22137)
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After purchasing hosting from Bluefang and having nothing but trouble with the set up and the complete lack of back end support a requested for a refund, less than 24 hours after the purchased was made. The terms of service state that they will only provide a refund if they feel like it and must be approved by the owner. Which would never in a million years stand up in court. A paypal dispute and was opened and promptly threats by BlueFang were issued, instead of simply refunding the money after having a bad experience. Way to go BlueFang, customer service and excellence are certainly not a part of your companies policies. Simply put, A dissatisfied customer wanted, their money back. thats all, and their response is as negative as you can get. If Negative stars could be awarded they would be.
Josh [read more...]
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|Web Site Title:||Game Server Hosting - ARK Survival Evolved, 7 Days to Die, Rust|
|Website Description:||Game Server Hosting - ARK Survival Evolved, Reign of Kings, Rust, Space Engineers, 7 Days to die, Arma 3, Minecraft, Life is Fuedal, CS:GO and many more!|
|Site in business since:|
|Links to the site:||26|
|Details for https://www.bluefangsolutions.com/|
|Website DNS:||kai.ns.cloudflare.com => 22.214.171.124 ( San Francisco ) / CloudFlare Inc. - cloudflare.com|
elma.ns.cloudflare.com => 126.96.36.199 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mx1.emailsrvr.com => 188.8.131.52 ( Ashburn ) / Rackspace Inc. - rackspace.com
MX::mx2.emailsrvr.com => 184.108.40.206 ( Chicago ) / Rackspace Inc. - rackspace.com
|Website FIRST IP:||220.127.116.11|
|IP Location Country/State/City:||United states / Arizona / Phoenix - see top providers in United States, Arizona|
|ISP Name / ISP URL:||CloudFlare Inc. / cloudflare.com|
|Website Extra IPs: new||18.104.22.168 ( Phoenix, Arizona ) CloudFlare Inc. - cloudflare.com|
|Facebook Shared Count:||382|
|Linkedin Shared Count:||0|
|Google+ Shares Count:||0|
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About: Blue Fang Solutions, LLC - www.bluefangsolutions.com
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They have a large list of probably college students that are interning to respond to incoming requests. They read about one third of the ticket then respond with a partially correct answer. I even gave them detail specifics on their hosting company having issues from 3-4 different sources inside and outside of the United States. Only to reply, everything is fine now. The server has 3-5 people on it which makes the latency jump up tremendously. Regions stop loading, if you try to FTP over a copy of a seed your backed up they will blame your copy procedures for any fault seeds (which they told "do this and this and everything will be ok" to do to back up the server since they don't have a built in back up already installed in their control panel). Then when you copy it back, its your fault or the transmission fault even if the same backup folder can be used on a locally made server without issues. They also pump up their own reviews with said students. This company has had a less [read more...]
Since a lot of your information and statements are false we felt we needed to respond and clear some things up.
1. We do not employ or have any college interns. Most of our technicians have a standard high school diploma and some further education. Our lead technician and engineer has degrees in his fields. All of our experience combined sums up to about 25+ years of hosting and data-center experience and network administration. We have been in the game server hosting specific industry for almost 4 years now and have it down to a science.
2. You are running 7 Days to Die, an early access game that is only barely optimized to support up to 8 players. This number also is dependent upon how large your procedural map is, how many zombies you have running, and if you have any custom content on your server. Once you add all of that together you don't have much room left for a large amount of players. We do not guarantee or even imply any reliability or performance for [...]
Customer service representative (info@b..., ).
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