Network Solutions review

This review cover a general impression of networksolutions.com product features like reliability, support, data center, price & more. Brand #2798, listed since .

Most Recent Customer Reviews

bertiebigbottie (fake@k...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Worst company I have EVER dealt with AVOID at all costs
I was suckered in to signing up for a .com with Netsol with a cheap introductory deal and over the years the prices are going up and up. Moving my domain from these incompetent idiots is the last thing I would think of doing due to my experience of their utter lack of technical ability.

My domain expired. I was not informed it was due for renewal. I logged on to the site and made a payment for 5 years via their website to get my domain back up and running. I am charged a "reinstatement fee" as a penalty for not being informed of the renewal. I am losing email and business at this point, so I have no choice. After making the payment I receive NO notification that the transaction was successful.

I call them. I am told that my online transaction failed and I HAVE to pay via credit card. No apologies. I get my card out and pay for another 5 years and again.. a reinstatement fee, my penalty for signing up with this people.

My domain is back up. The next day I look at my account [read more...]
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I just not belive this! I click on one 79 cent domaine name promotion... The pre confirming payment page tel me Wow I just save more of 36$. After put my credit card number for only 79cent payment...... On the next page I receive the confirmation of 36$ payment for one dot.com.... This is a big scam!!!!
I have a lot of experience on the net purchase and this is the first time I lose money by fraudulent corporate transaction.... Never trust this corporation....

For the try this link and dont accept any option and you will have the same scam of my me.....

Buy $0.75 Domain Names
www.networksolutions.com/Domains
Get $0.75 Domain Names Today.
Limited Time Offer, Save [read more...]
Sonia Terboss (soniam@c...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Customer service is horrible. Their telephone system is horrendous.
A person will spend precious time going through the various prompts to reach a customer service representative who ultimately will not be able to assist. Their is a glitch within their system that is taking down my website. The page will not be found for another 24 hours. This is horrible. This is the second time within a few weeks. As soon as I resolve this dilemma I am leaving Network Solution. I have been a loyal client for 5 years and I can't be that anymore.
MORE REVIEWS
Award winner 2005

Overview

About Network Solutions

Network Solutions is a WEB.COM company.

We're here for one reason: to help small businesses succeed online. With over 3 million customers and 20 years of experience, we know what small businesses need to succeed on the web. We're here to help with easy solutions that grow your business:

Every Website, Social Media Page, Online Marketing program and eCommerce solution we build starts with an in-depth interview. We want to understand your business. We use this information along with our 20 years of experience to build you a powerful web presence.
Our designers and copywriters are experts at optimizing for Google™, Yahoo!®, Bing™, Facebook and many others. Every website we build comes with marketing. We make sure your business gets found.

Source: http://www.web.com/aboutus/

When it comes to the Internet, you might say we've seen it all. And we've not only watched the Internet become what it is today, we've been a part of the evolution.

Source: http://www.networksolutions.com/why-choose-netsol/index.jsp

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Website research for Network Solutions on July 17, 2005 by WebHostingTop

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PlansWebsite Products

Linux - VPS Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Ecommerce Starter featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Products 25
Email Boxes 5
Advanced Inventory -
Mobile Store YES
Bulk Management Tools -
Free Domain Name YES
Add-a-Store
Transaction Fees 1.25%

Number of category/subcategory levels 5
Automated Photo Resizing
Mailboxes 5
Storage per [...]
Plan URL : http://www.networksolutions.com/e-commerce/package-comparison.jsp
$7.95/mo.
($ 29.95 after first term)
1 GBunmetered 1 / unlimited
Ecommerce Standard featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Products 300
Email Boxes 50
Advanced Inventory -
Mobile Store YES
Bulk Management Tools -
Free Domain Name YES
Add-a-Store
Transaction Fees 1.0%

Number of category/subcategory levels 5
Automated Photo Resizing
Mailboxes 50
Storage per [...]
Plan URL : http://www.networksolutions.com/e-commerce/package-comparison.jsp
$9.95/mo.
($ 54.95 after first term)
2 GBunmetered 1 / unlimited
Ecommerce Premium featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Products 100,000
Product variations**
Import/Export Orders
Email Boxes 100
Advanced Inventory -
Mobile Store YES
Bulk Management Tools -
Free Domain Name YES
Add-a-Store
Transaction Fees 0.75%

Number of category/subcategory levels [...]
Plan URL : http://www.networksolutions.com/e-commerce/package-comparison.jsp
$19.95/mo.
($ 99.95 after first term)
5 GBunmetered 1 / unlimited
Secure WordPress featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Category : Wordpress, Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

Xpress SSL Certificate is $9.99 per billing cycle (FREE on first term only)

Premium Level Security
We continually monitor and update our network, web servers and WordPress software so you'll have the confidence your site is safe from hackers.
Our [...]
Plan URL : http://www.networksolutions.com/web-hosting/wordpress/index.jsp
$35.00/mo. unlimitedunmetered
VPS Essential featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
RAM : 1000 MB
Hosted domains : 10
Free domains : 1
Dedicated IP's : 1

For starter websites

Operating System CentOS
Max Managed Domains 10
Emailboxes 50
Parallels Virtuozzo Containers

VPS Hosting Package Features:

For tech-savvy Web professionals like you who want a full root-level control hosting service, VPS [...]
Plan URL : http://www.networksolutions.com/vps/index.jsp
$40.00/mo.
($ 55 after first term)
10 GB500 GB 1 GB / 1
VPS Professional featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
RAM : 1000 MB
Hosted domains : 100
Free domains : 1
Dedicated IP's : 1

For high traffic websites

Operating System CentOS
Max Managed Domains 100
Emailboxes 200
Parallels Virtuozzo Containers
Parallels Deluxe Software Pack

VPS Hosting Package Features:

For tech-savvy Web professionals like you who want a full [...]
Plan URL : http://www.networksolutions.com/vps/index.jsp
$80.00/mo.
($ 95 after first term)
50 GB2 TB 1 GB / 1
Linux/Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Essential featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Web hosting for your business with the built-in security you need.

300 GB Disk Space
1 Free domain name
1000 email boxes
Malware scanning
Secure FTP (SFTP) for encrypted file transfer

Website Development Features
Includes: CGI-Bin Directory, [...]
Plan URL : http://www.networksolutions.com/web-hosting/index-res.jsp
$9.96/mo. 300 GBunmetered 1 / unlimited
Professional featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Professional hosting for security and boosted performance.

Unlimited disk space
Unlimited email boxes
Up to 2x faster load time (with CDN)
Automatic malware removal
Prevent Common Hacks such as SQLi, XSS and more
+
1 Free domain name
1000 email [...]
Plan URL : http://www.networksolutions.com/web-hosting/index-res.jsp
$15.78/mo. unlimitedunmetered 1 / unlimited
Premium featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Includes our full suite of premium features for security and advanced performance.

SSL for secure data

Unlimited disk space
Unlimited email boxes
Up to 2x faster load time (with CDN)
Automatic malware removal
Prevent Common Hacks such as SQLi, [...]
Plan URL : http://www.networksolutions.com/web-hosting/index-res.jsp
$21.62/mo. unlimitedunmetered 1 / unlimited
SSL Certificates Keep mouse
over features!
Price Updated
Xpress featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

Xpress Domain Validation
up to 256-bit Encryption
https and closed padlock
24/7 real person support
issued within minutes*
$10,000 guarantee


nsProtect Secure Xpress:
Domain Validation (DV) Certificates are issued only after verifying the person [...]
Plan URL : http://www.networksolutions.com/SSL-certificates/domain-validation.jsp
$54.99/yr.
Basic featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

For full organization verification
up to 256-bit Encryption
https, closed padlock, and site seal
24/7 real person support
issued in 2-4 business days*
$50,000 guarantee

Secure Your Website with One of Our Most Popular SSL Certificates
Give your [...]
Plan URL : http://www.networksolutions.com/SSL-certificates/ov-certificate.jsp
$108.33/yr.
Advanced featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

For fast & full organization verification
up to 256-bit Encryption
https, closed padlock, and site seal
24/7 real person support
issued in 1 business days*
$1 million guarantee

Secure Your Website with One of Our Most Popular SSL [...]
Plan URL : http://www.networksolutions.com/SSL-certificates/ov-certificate.jsp
$166.33/yr.
Extended featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

Extended Validation:
For more signs of security
up to 256-bit Encryption
https, closed padlock, and site seal
24/7 real person support
issued in 4-5 business days*
$1 million guarantee

Extended Validation Certificates Raise the Bar on SSL [...]
Plan URL : http://www.networksolutions.com/SSL-certificates/ev-certificate.jsp
$399.50/yr.
Wildcard featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

For unlimited sub-domains
up to 256-bit Encryption
https, closed padlock, and site seal
24/7 real person support
issued in 1 business day*
$1 million guarantee

Broaden Your Website Security
With a nsProtect Secure Wildcard SSL Certificate, you can [...]
Plan URL : http://www.networksolutions.com/SSL-certificates/wildcard-certificate.jsp
$512.33/yr.
Web Design Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Storefront Design featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

1 or 2 Column Layout
Custom Header and Background
Custom Store Layout
Home Page Banner Area
1 Concept + 1 Revision

All Ecommerce Web Design services require the purchase of nsCommerceSpace, see: [...]
Plan URL : http://www.networksolutions.com/e-commerce/web-design/index.jsp
$999.00
Custom Store Design featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

1 or 2 Column Layout
Custom Home Page
Custom Header and Background
Custom Navigation & Footer
Custom Store Layout
1 Concept + 2 Revisions

All Ecommerce Web Design services require the purchase of nsCommerceSpace, see: [...]
Plan URL : http://www.networksolutions.com/e-commerce/web-design/index.jsp
$1,999.00
Custom Store Design Plus featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Available 24/7

1, 2 or 3 Column Layout
Custom Home Page
Rotating Banner Images
Custom Section and Item Pages
Custom Header and Background
Custom Rollover Navigation & Footer
1 Concept + 5 Revisions

All Ecommerce Web Design services require the purchase of [...]
Plan URL : http://www.networksolutions.com/e-commerce/web-design/index.jsp
$3,799.00

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News

Network Solutions Offers .CO Domain Names in Landrush - Company to accept pre-registrations for the .CO ccTLD in the Landrush phase beginning today.
Network Solutions, a provider of web-based technology for small business, website creation, web hosting and domain name registration, today announced participation in the Landrush period for the new .CO country code top level domain extension (ccTLD), which begins today. The company avers that open to everyone, from businesses to individuals, the Landrush phase begins at 2 p.m. EDT on June 21, 2010, and runs until 2 p.m. EDT on July 13, 2010. It adds that the retail price for a Landrush .CO domain name is $270 for the first year.The company articulates that the .CO Landrush period is where interested parties can seek to register domains not previously registered through the Grandfathering and Sunrise phases, or otherwise reserved by the Registry or Restricted by Policy. If more than one applicant applies for the same domain, then an auction process will be used to allocate domain ... [search all networksolutions.com news]

Social Networks

https://www.linkedin.com/company/network-solutions
About: Small Business SolutionsIt’s no surprise that when small businesses want to go online – without the hassle – they turn to Network Solutions®, a trusted provider of website solutions including: Domain NamesNetwork Solutions understands the importance of your business’ domain name. Our advanced tools can help you make an offer to a domain name owner, bid on expiring domains or brainstorm new domain name ideas. Options like private registration and auto renew keep your domain in the right hands – yours. Web HostingOur web hosting packages allow you to choose what’s right for your business. With an uptime rating of 99.99% for Linux web hosting, you can feel confident knowing your website is up and running. VPS hosting is also available if you require more technical control.Web Site DesignWebsite design involves much more than giving your website a “pretty face.” A professional design must also enhance the customer experience. Network Solutions offers two ways to create a website: do it your self using our convenient website builder tool or work with one of our design experts. EcommerceNetwork Solutions offers online stores industry-leading shopping cart software, search engine friendly storefront design and the ability to accept credit card payments online. Free live technical support allows you to concentrate on running your business.Online MarketingOur marketing services bring traffic to your website using search engine optimization, pay per click advertising and online press releases. We’ll work with you to determine what tactics will best benefit your business. Website SecurityEnsuring customers feel safe using your website is essential to the success of your online venture. Website security protects your site from hackers, safeguards customer transactions, and boosts your reputation online. Network Solutions’ top of the line security solutions include SSL certificates with the highest level of data encryption available.
Network Solutions account is having 3614 followers on LinkedIn and 501-1000 employees.
https://plus.google.com/+networksolutions
About: Network Solutions is a Web.com company, and we help small businesses compete and succeed online by providing a full range of Internet services, including domain name registration, website design and management, search engine optimization, online marketing campaigns, local sales leads, social media, mobile products, eCommerce solutions, and call center services. For more information about Network Solutions, visit http://www.networksolutions.com.
Network Solutions account is having 1936 followers and 3163 plus one count.. See recent Google+ Posts:
networksolutions.com GPlus Icon
- Need to increase profits? Think bigger than incremental growth and multiply! http://bit.ly/2g7h34K A Simple Strategy to Increase Business Profits - Forum.web.com
- What do you consider when choosing your web hosting? Here's some guidelines to keep in mind. http://bit.ly/2fJE7TI Why is It Important For Your Online Business to Have the Right Web Hosting? - Forum.web.com
- Is your business in a sudden cash flow crisis? Carl Faulds (@cashsolv) helps you weigh your options.http://bit.ly/2fCmDvF A quick guide to emergency business loans - Forum.web.com
No official Blog yet!

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ReviewsCustomer Ratings

The quick stats of Network Solutions profile shows a note average of 1.7 out of 10, counting 31 opinions. (few listed on the top of the page)
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Steve Anderson (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
The only suggestion I have in reference to my relationship with this company would be; Class Action Lawsuit.
Cindy Buckley (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
This happens to be one of the most deplorable companies that my company of 23 years of business has ever experienced. They have absolutely know PR skills in reference to establishing any kind of dialogue to establish a website that has even the remote possibility of being found. The US Attorney Generals office should shut these freaks down - Your company doesn't just suck - you give a new meaning to an obnoxiously terrible company!!
rob (zackscapes@c...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Run as fast & as far away as you can from Network Solutions. we had our domain registered with them for many yrs.. Decided to give them a try at hosting, lost 30% of my annual fee after trying to get away from them in under 30 days. Terrible Customer Service, no technical support to keep up with all the sales. A big company does not always mean a good company. Now, we are stuck 'trying' to transfer our domain name to new host and do not truly expect it to actually happen. Will have to change our domain name along with all of our company printings containing our old domain name, now that is truly where our expense lies. Just run away at the mention of "Network Solutions". It is too late for us!
Ananda (-no email-)
Time Hosted: 2 to 3 years
Global rating
Customer Relation
"Network Solutions let me down in many ways. Their customer, David, was my life partner who passed July of last year. When I called Network Solutions soon after David's passing to notify them and ask what I need to do as his representative and executor, they failed. They failed to send me an important form, to transfer authority of the account and they failed to verify their email notices would get to the right inbox. This mistake led to David's inbox continuing to get notices, including the one saying it was up for renewal. Being six months after his death I had stopped checking David's inbox. A month later, I learned the site was down and so I called in - (the sales from the site were my main livelihood). This was the first time they told me about the form and set me a copy to fill out. In that call I found out that the site was completely gone, deleted, and while we talked I continually noticed the way the rep talked to me... it was extremely insensitive to my situation. [read more...]
Fred Carmean (fred@f...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Used to be great. Not too sure recently. Customer service now offshore and hard to understand and not very responsive. After two days of inoperative email and no resolution to the matter, as well as inconstant infomation, I am serioously considering a change. to my email and webhosting.
Riku (riku@r...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Within last 3 weeks our access codes have been re-set 11 (!!!) times for "security reasons".
I guess we ought to be grateful and feel incredibly secure, however the price we have paid for this has become unbearable. Due to not being able to deliver files to a client by the deadline, we lost a project and consequently that particular client.

We feel increasingly frustrated and feel embarrassed for having to apologize to our clients for their repeatedly denied access. The unreliable service makes doing our job impossible.

We receive no less thank 4 marketing emails from NS per week, yet we have not once been notified of an interruption of service. NOT ONCE!

Since NS outsourced the CS and TS call center to Philippines the customer service and technical support are now unbearable due to cultural (+other) differences. 70% of the call time is spent listening the representative robotically apologizing in every sentence and repeating the same sentence over and over again. I [read more...]
marian23 (fallennox@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I paid for hosting to networksolutions.com two days after the account was canceled and we have not received money back ,networksolutions.com it a scam
John Wells (jw@b...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Tech Service is completely useless. Were unable or could'nt be bothered to fix problem with FedEx rates. They constantly closed Help Tickets as resolved when the problem had not been fixed. Presently still not fixed so am paying for something that does not work. I highly suggest not selecting Network Solutions for web hosting.
Once again I stress, do not use Network Solutions. It will be a pain for you if you run into problems.
Phil (networksolutionsblows@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Tech support regularly lies to me. Have had numerous problems with the webmail client, where I delete one message and it also deletes the message before and/or after it. They "reindex" my mailbox and tell me it's fixed, but it happens again. Stalled my domain transfer, and deleted my nameserver info so that my website is down during the transfer. Then they say nothing can be done about it. Frustrating beyond description. Horrible business practices, and lousy customer support. Avoid Network Solutions like the plague if you know what's good for you.
Sergey Tereshchuk (serjah@h...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
They charged $128.55 and didn't refund after i canceled the request next day. This is their policies. So, if you want to be screwed up, use NS!
Chris (Christopher.hastie@G...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
I recently signed up for a website hosting package with NetworkSolutions. Starting off, I could not log into my account as they had already locked it, due to it being "comprimised" Even though i had only signed up ~15 minutes ago. It took me an hour of phone calls to get it back. The first time the website builder loaded it became nonresponsive and i had to CTRL-ALT-DEL close it. The second time it did better and opened properly. However after finishing a page, I tried to begin a second. Not only did that bring an error, i also lost all progress on my first page. I had to start from scratch. The process was repeated three days later and i ended up having too delete cookies and temp files to get it to run. All throughout building the site i probably loaded it 10 times a session, due to it becoming unresponsive or erroring. Finally, after slogging to the finish, I published the website only to find all the pictures and half the content disappear, and to this day i cannot fix it. [read more...]
puterfx (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
NS used to be a great company but they have gone downhill over the past few years ... to the point where we were forced to use another, more reliable, company to host our business site but we have been using them for email service. 2 or 3 years ago, they "upgraded" thier mail servers and were down for a couple of days and had high latency (slow or non existant) email service for about a week after. Lot of glitches since but our upper management wanted to stay with them for some reason. Now, NS is doing "more maintanence" on the servers and we have been having serious issues again with the email for the past few days to the point where we can't even receive mail now. Of course, when you call customer disservice, you usually get someone in an outsourced call center and cannot do anything except read a script. If you try to talk to an engineer, you can't. The rep can only escallate the issue and either the case will get fixed or closed, whether it's fixed or not necessitating [read more...]
BHC (shutout2730@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
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STAY AWAY FROM THESE CROOKS.

First, their tech support is nonexistent. The call center staff openly admit to not knowing how to fix any problem. They only act as liasons to forward your problem to "engineering", whom you CAN NOT talk to directly. It takes 48 hours for a message to get from the call center to engineering. Getting anything resolved this way is practically impossible.

Then, you try to cancel. They stall and delay every way imaginable. You have to keep calling back and going through the call center/engineering cycle, begging them to remove each of the obstacles they have placed in the way of your cancellation. Each iteration takes 2 days.

And here is the best part... if your Network Solutions contract expires during this time, they make you renew it before they'll let you cancel.
Michelle H (sales@a...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
We have had a Network Solutions e-commerce Pro store/nsCommerce Space Premium for nearly 2 years and are extremely happy with the site and customer service. Our site looks professional, it ranks high on Google & Bing, sales are excellent and it is easy to use.

We were looking for a turnkey ecommerce package that showcased our products and allowed us to spend our time selling rather than programming. The $99 per month fee is all we pay, never a fee to any consultants, programmers, designers, extra bandwidth, commissions, etc. NetSol's team of programmers are constantly updating the site for us - no need for us to worry about that side of the business. They integrate everything for us - shipping, sales tax, PayPal/Google Checkout/merchant accounts.

This is not our first web site. We had another successful web site for 7 years and they went out of business. Part of the reason we chose Network Solutions is that they are a strong company that has been in business for 25 [read more...]
Theresa (lamplighter49@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Network solutions is HORRIBLE !!
Terrible customer service !!
Fraudulent and dishonest company!
I had my account for 15 minutes, called customer service with a question (which they could not/would not answer, unless I gave them more money for web hosting). Then they refused to issue a refund!
I had to notify my bank, among others, of this corrupt company that I believe is located somewhere in China.
STAY AWAY FROM NETWORK SOLUTIONS !!!!
Fatih Diner (plutonyum444@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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It's being almost 1 year I have my personal website with Network solutions. As a beginner I had some problems and all they were my fault, but whenever I e-mailed or called the company, everytime I got support from them.
I have the the standard webhosting package...
I have to accept that my site is a personel website and it is not active like a bussiness website.
I have to say most webhosting sites gives unlimited space and bandwith which is not a problem for me .......This must be changed not to loose customers....
By the way... I'm happy with them....
Excuse me of my english and thanks....
For he future.....who knows.......
Jonathan Wilding (john.mann90@y...)
Time Hosted: 2 to 3 years
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I can only echo others who find this service to be severly overpriced and way below standards in customer "no" service.

Please stay away!
jere young (baddoginfo@d...)
Time Hosted: 1 to 2 years
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These guys are unbelievable! My responses had slowed to nil but when I checked the site I got an http 403 forbidden prompt.... no wonder no responses. Called and spoke with a nice lady with an accent who informed me that the web page was gone! Where, When, Why??? She couldn't answer but would forward complaint to engineers (she couldn't transfer me to engineers) This was a labor intensive build with long copy, illustrations photos, prices etc. I'm a one man sideline shop with very little web page experience and don't have a copy of this page (my bad)..... While waiting to hear back from engineers, I called customer service (_________________ - fill in your own description here) and was informed by 'Nick' that Network Solutions has 'packages only' I, obviously mistakenly assumed that this company would keep my site in a nice safe little cubby hole somewhere and when John Q. Public punched up my site name, then poof !....there it would be. Wrong you neophite!!! Nick informed [read more...]
Olga Kramar (olga@w...)
Time Hosted: under 1 month.
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Wow, I've had unfortunate hosting experiences with Network Solutions before, but they've just exceeded their own record in terrible service. A technical problem with their Perl setup and they tell me it will be up to THREE DAYS to get someone competent to look at it. Multiple calls to reps with various levels of English and technical ability all to no avail. Huge waste of time. TERRIBLE HOSTING.
Clint Wax (datalabs@a...)
Time Hosted: 1 to 2 years
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The worst company I have ever dealt with...period. Using shared hosting package, the smallest problem takes 3-5 days to settle even while your ecommerce site is down or non functional. They seem to have more down time than any i have experienced. You can never talk to an engineer and they act like Nazis...They know they have vital control over your life and seem to enjoy doing exactly the wrong things and as slow as possible without losing you. but they are losing me for sure. I really think that there should be a class action suit against them. Any lawyer interested, please contact me at datalabs@aol.com
erik (erikarea@g...)
Time Hosted: 1 to 2 years
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worst domains ever! i mean 19 dollars? godaddy does it for 6 and hosting horrible
scott ritchie (info@t...)
Time Hosted: over 3 years
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Network solutions is by far the worst webhosting company I have ever dealt with. I currently use multiple hosts including Godaddy, Netfirms, Dreamhost, vistapages, rogers and yahoo but Network Solutions is BY FAR THE WORST, hands down! To do something as simple as changing our address it took Network Solutions over a month to get it right. We sent them so many scanned documents I think they could easily put together a roadmap of the past 5 years of our lives. Absolute idiots!

1. Their customer service sucks. They turn off the phones when a server crashes..lol.. who does this!

2. Their servers constantly crash, even with dedicated hosting. (we don't look for 100% uptime but we so expect downtime to be reasonable)

3. Changing company information is a horrible experience. The control panel is useless.

4. They are more expensive and harder to deal with than any other provider we have experience with. Rogers is by far the best, VistaPages and Yahoo are a close second. [read more...]
Beth (bmccabe@m...)
Time Hosted: 6 mo. to 1 year
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Network Solutions has the worst customer service. I switched from an e-commerce package to a hosting package and they still kept charging me for the e-commerce package. I repeatedly called to let them know they were still charging me. Every time I called they told me the billing dept would email me, because they only communicate through email. Never did I receive an email. 5 months later i finally get it canceled but, they will not credit my credit card because they show no record of my several calls. I will never deal with them again. I am currently looking for a new host.
Waquar Bukhari (waquar@y...)
Time Hosted: 2 to 3 years
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I have never seen such a shameless support, actually where is the support?I continued my company account with them for 2 years, and whenever I required help, no one was there to support.
More stupid thing, there is a Technical Support link on their site, I filled-up the whole story in that and finally I was responded that I was supposed to submit the issue in their Express Service Request link and not in Technical support. OK I did that too, again I got a auto response, saying your problem cannot be resolved until you call us. Frustrated but I still called them. A lot of hold-times, and transfering call, finally the so-called support person said that I have noted down your issue and I will pass it to teh technical team. I got really frustrated with this type of support. And the worst part is that even then it took more than 10 days to resolve the minor issue.
claudius (clau333444@y...)
Time Hosted: 1 to 3 months
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Plan: advanced hosting package


I am verry DISSAPOINTED of them, they are not professional.
First: I payed for private registration of my domain and my name appears public on "whois database". I had to transfer the domain to goddady for a really private registration.
Few days ago they suspended my website without inform me. One day after this I recived an automated e-mail response. I really don t understant why they suspended my website.
I am still looking for a company host my website.

I advise all of you not work with them. You will lose your money
Time Hosted: 6 mo. to 1 year
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Plan: advanced hosting package

1. Support is
- incompetent
- slow to answer
- by email (phone is a disaster)
- No chat system

2. Service is
- expensive
- works, then they change their policy or system and... does not work anymore
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
This company is hosting a website in control of the Myanmar regime. A criminal and violent regime that gives the command to shoot at unarmed citizens. It is a portal for their lies about the oppression of the people of Myanmar. Please boycott this hosting company until they won't accept bloodmoney anymore
Felix Prime (good@e...)
Time Hosted: 2 to 3 years
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arrogant and only automated e-mail response.
do not give credit on old plan if you switch to a new plan (sunk cost)
2-4 times as expensive on domains as godaddy!!!
is said to have strong link to secret services
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