Blue Fang Solutions review

3 user reviews, 1 support response, 0 testimonials, 1 product, 0 promotions, 5 social accounts, Alexa #332240, listed 2015 (#22137)

Most Recent Customer Reviews

-anonymous- (-hidden-) / candleightcove
Time Hosted: under 1 month.
Global rating
Blatant bait and switch tactics. They sold a server that they didn't have the appropriate hardware for. They admitted this in the service tickets and suggested I pay 3x more for a dedicated box. I said I wanted a refund, they declined. Hoping a charge back will go through as they are operating very unethically.
-anonymous- (Daniel@h...)
Time Hosted: under 1 month.
Global rating
A friend of mine decided to purchase hosting service from Bluefang, and has had nothing but trouble and now is being threatened like a child by BlueFang.

After purchasing hosting from Bluefang and having nothing but trouble with the set up and the complete lack of back end support a requested for a refund, less than 24 hours after the purchased was made. The terms of service state that they will only provide a refund if they feel like it and must be approved by the owner. Which would never in a million years stand up in court. A paypal dispute and was opened and promptly threats by BlueFang were issued, instead of simply refunding the money after having a bad experience. Way to go BlueFang, customer service and excellence are certainly not a part of your companies policies. Simply put, A dissatisfied customer wanted, their money back. thats all, and their response is as negative as you can get. If Negative stars could be awarded they would be.

From BlueFang:

Josh [read more...]
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Overview

Services: Web HostingDomain Registration

About Blue Fang Solutions

While Blue Fang Solutions is a young company the staff are industry veterans working in many different hosting environments

We are always improving and expanding on our network. We make special peering agreements where possible to provide our customers with the best connection for their servers. If you are interested in a location that we are currently not offering please let us know and we will make every attempt to work with you.

Selling Game servers and Voice servers.

Special pages


bluefangsolutions.com Cover
Website research for Blue Fang Solutions on August 8, 2018 by WebHostingTop

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PlansWebsite Products

VPS - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
ARK: Survival Evolved (PC)featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk

Slots 10
Overseer Panel
Command Line Editor
Web Based File Manager

100% FTP Access
24/7 Support
Automatic Server Restarts

SSD Drives
No Branding
72 hour Money-Back Guarantee

datacenters:
Miami, FL (40GB DDoS [...]
Plan URL : https://www.bluefangsolutions.com/product-category/game-servers/
$19.95/mo.unlimitedunmetered

Contact information is managed by bluefangsolutions.com representatives info@b..., sales@b..., webmaster@b..., admin@b..., support@b..., contact@b... [login] Claim this businessCreate a free account to manage bluefangsolutions.com listing!

Web stats

Web Site Title: Game Server Hosting - ARK Survival Evolved, 7 Days to Die, Rust
Website Description: Game Server Hosting - ARK Survival Evolved, 7 Days to Die, Rust, Space Engineers, Arma 3, Minecraft, Life is Feudal, Empyrion Galactic Survival and more
Targeting: United States
Statistics
Site in business since:
Links to the site: 23
Details for https://www.bluefangsolutions.com/
Website DNS: elma.ns.cloudflare.com => 173.245.58.154 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
kai.ns.cloudflare.com => 173.245.59.188 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::alt2.aspmx.l.google.com => 74.125.68.26 ( Amsterdam ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 64.233.165.27 ( Mountain View ) / Google LLC - google.com
MX::alt4.aspmx.l.google.com => 74.125.195.26 ( Mountain View ) / Google LLC - google.com
MX::alt3.aspmx.l.google.com => 108.177.125.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx.l.google.com => 108.177.15.27 ( Mountain View ) / Google LLC - google.com
Server Software: cloudflare
Website FIRST IP: 104.24.5.48
IP Location Country/State/City: United states / Arizona / Phoenix - see top providers in United States, Arizona
ISP Name / ISP URL: CloudFlare Inc. / cloudflare.com
Website Extra IPs: 104.24.4.48 ( Phoenix, Arizona ) CloudFlare Inc. - cloudflare.com
383
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Social Networks

https://www.linkedin.com/company/blue-fang-solutions-llc
Blue Fang Solutions, LLC (est. 2012) is a Partnership entity having 4 followers on LinkedIn and 2-10 employees, industry Information Technology & Services.
https://plus.google.com/+Bluefangsolutions
Blue Fang Solutions account is having 168 followers and 0 plus one count. Last activity on Aug 15, 2018. See recent Google Plus Posts:
bluefangsolutions.com Icon
- Now #hosting GROUND BRANCH #servers! Rent your own Ground Branch
- You can still get 20% off #hosting for #PostScriptum Sizzlin' Summer Sale 2018 - BlueFangSolutions.com
- We now have @Rend #hosting available starting at $19.95/month from 10-60 slots! Rent your own Rend
Blue Fang Solutions Blog  Using Wordpress version 4.9.8. First post from Jul, 2017, with total 10 articles, language en-US. See recent blogs summary posts:
- Rend Game Server Hosting Available - The post Rend Game Server Hosting Available appeared first on BlueFangSolutions.com.
- Post Scriptum Server Hosting Available - The post Post Scriptum Server Hosting Available appeared first on BlueFangSolutions.com.
- Sizzlin’ Summer Sale 2018 - The post Sizzlin' Summer Sale 2018 appeared first on BlueFangSolutions.com.

ReviewsCustomer Ratings

The quick stats of Blue Fang Solutions profile shows a note average of 1 out of 10, counting 3 opinions. (few listed on the top of the page)
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-hidden- (frontv001@y...) / 7 days to die server
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Not very good
They have a large list of probably college students that are interning to respond to incoming requests. They read about one third of the ticket then respond with a partially correct answer. I even gave them detail specifics on their hosting company having issues from 3-4 different sources inside and outside of the United States. Only to reply, everything is fine now. The server has 3-5 people on it which makes the latency jump up tremendously. Regions stop loading, if you try to FTP over a copy of a seed your backed up they will blame your copy procedures for any fault seeds (which they told "do this and this and everything will be ok" to do to back up the server since they don't have a built in back up already installed in their control panel). Then when you copy it back, its your fault or the transmission fault even if the same backup folder can be used on a locally made server without issues. They also pump up their own reviews with said students. This company has had a less [read more...]
Hi there,

Since a lot of your information and statements are false we felt we needed to respond and clear some things up.

1. We do not employ or have any college interns. Most of our technicians have a standard high school diploma and some further education. Our lead technician and engineer has degrees in his fields. All of our experience combined sums up to about 25+ years of hosting and data-center experience and network administration. We have been in the game server hosting specific industry for almost 4 years now and have it down to a science.

2. You are running 7 Days to Die, an early access game that is only barely optimized to support up to 8 players. This number also is dependent upon how large your procedural map is, how many zombies you have running, and if you have any custom content on your server. Once you add all of that together you don't have much room left for a large amount of players. We do not guarantee or even imply any reliability or performance for [...]

Customer service representative (info@b..., ).

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