web.com review

This review cover a general impression of web.com product features like reliability, support, data center, price & more. Brand #2241, listed since .

Most Recent Customer Reviews

budd2id (budd2id@y...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Fraud... horrible
Three months ago I hired hosting at web.com and I must pay $12.55 for hiring it a year. But right after that every month they charge me $12.55 and deduct it right from my credit card. When I complained they didn't give any response up to now. It's Fraud. Never use this web.com. It is just another way to trap customer by promoting a cheap web hosting service. Be careful they will steal your money every month buy trapping customer. They don’t care about the complain of customer all over the world. They might just simply gives respond on public forum by saying that web.com is best and doing good service. Never believe in review that web.com is good. They might pay people to write any thing good about this company. Or the employees themselves write something good and pretend to be their customer. Never ever use web.com. They are thief and will steal your money every month. The best way to stop it just block your credit card, and they will not be able to deduct your money any more. This [read more...]
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Customer Relation
Overly expensive for anything but the basic accounts. VPS is the most expensive in the country with almost no features and space at around 2 GB ($79 for 2GB of space! for a VPS)??? Cancellation of the account has taken almost two weeks and they charged the credit card after the cancellation.
ITPro (datasyssmchu@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Just took three weeks to cancel one domain. Liars and half truths to keep your account through the “end-of-life” department.

Just use your common sense why they would have to create a department to try to hail-mary you into staying…their products and services suck.

Two more domains to go and we too will be free. We use to have over 25 active domains with Interland. Soon there was none.
MORE REVIEWS
Listed and verified since 2005

Editorial Review


A decade of leadership - The simplest name on the web.

At Web.com, our name doesn't just say what we do, it says a lot about how we do it. We package and deliver our products to be simple, just like our name. That means simple to understand, simple to buy and even simpler to use.
Company Overview

Web.com (Nasdaq: WWWW) is a leading provider of online marketing services for small businesses, offering a full suite of solutions that make it fast, easy and cost-effective to attract and convert new customers on the web. Web.com offers a full range of web services, including website design and publishing, online marketing and advertising, search engine optimization, lead generation and e-commerce solutions for every stage of the small business lifecycle. In fact, more than 15 million successful websites have been created with Web.com tools and services!

Web.com offers a complete suite of small business web hosting services to build and power your web presence. From Developer Solutions, Microsoft Hosted Exchange to full eCommerce packages, we are the one-stop answer for all of your online essentials.

Products and Services

A website is only as good as the services and support behind it. Web.com has combined professional web design, on-demand website modifications and cutting-edge online marketing services to help businesses succeed online. And with our first-class customer support and easy-to-use reporting tools, Web.com is dedicated to helping customers make the most out of their website investment every step of the way. Our products include:

* Professional Website Design
* Website Marketing to Attract and Convert Qualified Prospects
* Real-time Reporting of Website Traffic and Marketing Results
* A Dedicated Team of Web Experts


Why Web.com?
As a web hosting industry leader for more than a decade, Web.com's website hosting plans include all the features and tools website developers need to be successful. Our secure, redundant clustered web hosting environment is ideal when you and your clients demand reliable web hosting that's also affordable web hosting. Best of all, many of our web developer customers are also resellers of our small business marketing solutions, which are a great way for you to make money with our website design and web publishing, online marketing, search engine marketing, website hosting, business email, domain name registration and ecommerce services specifically designed for small business
owners.

Small Business Website Hosting
You have better things to worry about than your website hosting. Web.com's secure and reliable web hosting services provide everything you need to create and manage a successful website, including the backing of our first rate web hosting tech support team. Web.com isn't just a leader in website hosting, we actually pioneered the web hosting industry with more than 21 web hosting infrastructure and service delivery patents. Today, with web hosting features that include PHP 5, Python 2.4, Perl 5 MySQL 5 and ASP.NET 3.5, it's no surprise more than 4 million websites have trusted Web.com to keep them up and running!

Developer Solutions Web Hosting

Linux & Windows Hosting Plans

Unlimited storage, unlimited transfer and multi-domain hosting with all of the reliability of a dedicated server and enterprise grade technology in a clustered website hosting platform. It's easy to build and maintain a great web presence with the assurance that Web.com powers your site. All for only $11.95 per month.

Microsoft Hosted Exchange

With Microsoft Exchange's managed email service, stay in touch and on point with real time synchronization of your e-mail, files, calendars and contacts. Plus you get the freedom to access all of your data from your desktop, laptop and mobile devices. FREE 30 day trial then as low as $8.95 per month.

Domain Name Registration

Register a domain and manage your account through our easy-to-use control panel, get 24/7 support and the option to add private domain registration from Perfect Privacy. Domains as low as $37.00 per year or get a FREE domain name when you sign up for a Linux or Windows web hosting plan.

Reliability

- Redundant Infrastructure for superior uptimeTier 1 backbone connections to the Internet and multiple OC-48 Internet connections
- Clustered solution for increased reliability
- State-of-the-art Tier 4 Data Center
- Redundant diesel generator backup
- UPS battery backup
- HVAC cooling with humidity control
- VESDA system fire protection
- 24x7 physical security

Conclusion

Useful links:
Websites
Marketing
eCommerce
Web Hosting
Exchange Hosting
Advice & Resources
FAQ

Special pages


web.com Facebook Cover
Website research for Web.com on November 27, 2011 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start date
and end date if the promotions expires!
Your email
(will not be displayed)
How much is 2+2 ? Respond with 4
 

PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Essential featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

FTP Accounts 25
Emailboxes 100 Multi user
Domain Pointers 100
Directory Pointers 3

Ruby on Rails
PHP5
Zend Libraries
Python
JSP
Plan URL : http://www.web.com/hosting/website-hosting
$5.95/mo. 300 GBunmetered 1 / unlimited
Professional featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

FTP Accounts 50
Emailboxes 500
Domain Pointers 100
Directory Pointers 5

Ruby on Rails
PHP5
Zend Libraries
Python
JSP
Plan URL : http://www.web.com/hosting/unixfeatures.aspx
$7.95/mo. 500 GBunmetered 1 / unlimited
Premium featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

FTP Accounts Unlimited
Emailboxes 1000
Domain Pointers 100
Directory Pointers 10

Ruby on Rails
PHP5
Zend Libraries
Python
JSP
Plan URL : http://www.web.com/hosting/unixfeatures.aspx
$9.95/mo. unlimitedunmetered 1 / unlimited
Domains Keep mouse
over features!
Price Updated
.com featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Great Domain Extensions Are Here!

Get the domain you always wanted. Register yours today before someone else takes the perfect name.
Now available:.com.net.org.biz.info.mobi.xyz.club.name.tv.cc.online

Perfect Privacy
With private registration, [...]
Plan URL : http://www.web.com/products/domains
$34.99/yr.
SSL Certificates Keep mouse
over features!
Price Updated
Essential SSL featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Terms available 1-5 Years
Ideal for Web Site owners
Type of Validation Domain Ownership Validation
Validation Speed Minutes
Number of Domains validated 1 Domain
Warranty Level for site visitors $10,000
Browser recognition over 99%
Encryption up to [...]
Plan URL : http://www.web.com/products/sslcertificates
$24.00/yr.
Premium SSL featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Terms available 1-5 Years
Ideal for Small & Medium eCommerce Businesses
Type of Validation Domain Ownership & Company (or Individual) Validation
Validation Speed Minutes
Number of Domains validated 1 Domain
Warranty Level for site visitors [...]
Plan URL : http://www.web.com/products/sslcertificates
$68.00/yr.
Wildcard SSL featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Terms available 1-5 Years
Ideal for Small & Medium eCommerce Businesses with more than one secured area
Type of Validation Domain Ownership & Company (or Individual) Validation
Validation Speed Hours
Number of Domains validated 1 Domain [...]
Plan URL : http://www.web.com/products/sslcertificates
$245.00/yr.
Extended Validation SSL featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

Terms available 1-2 Years
Ideal for Businesses, Government, Schools & Universities
Type of Validation Domain Ownership & Company Validation
Validation Speed Hours
Number of Domains validated 1 Domain
Warranty Level for site visitors [...]
Plan URL : http://www.web.com/products/sslcertificates
$390.00/yr.

Marketing information is managed by Eugene O'Rourke - eorourke@web.com [login] | Last company update:

Web stats

Targeting: United States
Web.com daily Global Rank trend
Daily Global Rank Trend
Web.com Search Visits
Search Visits

Customer Testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email(will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed!)
Minim 100 characters!
How much is 2+2 ? Respond with 4
 

News

Web.com Picks CodeGuard for Website Backup Services - CodeGuard has announced on Monday that it has been chosen by Web.com to bring its suite of website backup services to its hosting customers. “At web.com, we’re committed to our customers’ online security. As a result, we are actively expanding the portfolio of high quality security products we offer our customers,” Dave Idle, Vice President, Marketing and Product Management, for Web.com said. “As we searched for a website backup solution for our customer base, CodeGuard became the clear choice, due to their superior product offerings, ease-of-use, and focus on the customer.”
Website Hosting Customers can select from several packages of CodeGuard services, including daily website monitoring for changes, 1-click restore, and automated plugin updates for WordPress, among other features.
Read more here. [search all web.com news]

Social Networks

https://www.linkedin.com/company/website-pros
Web.com (est. 1997) is a Public Company entity having 10043 followers on LinkedIn and 1001-5000 employees, industry Internet.
https://plus.google.com/+webdotcom
Web.com (Nasdaq: WEB) account is having 2763 followers and 5042 plus one count. See recent Google+ Posts:
web.com GPlus Icon
- Need to increase profits? Think bigger than incremental growth and multiply! http://bit.ly/2g7h34K A Simple Strategy to Increase Business Profits - Forum.web.com
- What do you consider when choosing your web hosting? Here's some guidelines to keep in mind. http://bit.ly/2fJE7TI Why is It Important For Your Online Business to Have the Right Web Hosting? - Forum.web.com
- Is your business in a sudden cash flow crisis? Carl Faulds (@cashsolv) helps you weigh your options.http://bit.ly/2fCmDvF A quick guide to emergency business loans - Forum.web.com
Web.com Blog Blog added on Nov, 2011, with total 787 articles, language en-US. See recent blogs summary posts:
- Business Interruption Insurance – what you need to know - The scope of business insurance has developed over time from physical property insurance to now include Business Interruption (BI) Insurance as well as ‘time element' coverages. Traditional property d
- How to avoid cash flow problems when taking on a large contract as a small business - New, large contracts are every small business' dream. Yet they can turn into a nightmare if the customer is a slow payer – or even worse, a non-payer. In fact, nearly 75% of self-employed people state
- Appetizing Menus: The Restaurant’s Ultimate Marketing Tool - From a business point of view, a restaurant isn't just a place where people go to buy food and eat. It's where people experience a whole new place where they can enjoy themselves while eating deliciou

Domains trend

ReviewsCustomer Ratings

The quick stats of Web.com profile shows a note average of 3.2 out of 10, counting 9 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advance form]

Required info

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID or https://plus.google.com/+YOURID
Your Email Or login and come back to this page
Customer identification(Not public visible. eg Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domaineg. mysite.net. If you have multiple domains, mention at least one!
Summary of your posteg. web.com is best!
Your review HTML tags are NOT allowed! MINIM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
How much is 2+2 ? Respond with 4
 
matt gilmore (mattexkgil@g...)
Time Hosted: over 3 years
Global rating
This service is ok if everything is working. But God help you if you need to speak with anyone is support or billing. The support hours are joke and often no one will even answer the phone, there is no support que, just a message saying" no one is available to take your call".
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Cost
Customer Relation
This is the worst possible company to deal with. They were very quick to get my credit card and charge it but the service was horrible or non existent. They told me my signature website would take 7-10 days. After a month they had not provided me with ANYTHING. I tried to e-mail them, no response, call and ask for a supervisor, they are not available. All you hear from them is apologies and nothing else. I had asked for a refund on my $599.00 they told me it would be back in my account within 3-5 days. 9 days later I called and I was told that nobody had posted a refund.... even though the service was never completed and I had backed out of them building it for me. My business has lost revenue because we had switched our name and our marketing team had no website to refer to for 3 weeks.
Gene (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have had my ups and downs with Web.com, but I can say that overall I have been pretty pleased with my experience. I always receive a follow up message after submitting a trouble ticket, I am greeted with a knowledgeable support rep after my tickets are escalated, and I have yet to encounter any billing issues. My site has never been down in the three years that I've hosted with Web.com, and I've had over a 99% uptime achieved.
Dan (bongwater1234567@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
These guys are the worst. The only reason that I have stayed with them so long is it's a pain to change everything over, but my experience this past week has been typical whenever tech support is needed.

They recently migrated my site to a new OS...ever since they touched it 5 days ago my site has been down. Tech support has been useless, and since I work in the IT field myself I have a true understanding of just hoe LITTLE their tech support personnel know.

I can also vouch for Maria's comments about billing with them. It is a NIGHTMARE. It took almost a year for me to get some charges reversed. A few years back after they did an email conversion I tried getting a hold of one of their customer "Advocates". I explained to this person that since they hosed up my email for 2 weeks that they owed me money off my next bill because they failed to provide services as per the contract. She told me that email wasn't included in the contract and that they don't back up emails. [read more...]
Web.com is under new management.
Marketing representative (Eugene O'Rourke - eorourke@web.com, ).
Maria Bermudez (ab3256@c...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
This company has been nothing but a headache for me. I originally bought the software from staples for a little over 80.00 dollars. I signed up online to start my website for the value hosting, printed a receipt for what was to be a charge of 139.90 only on my credit card, I find out that they charged my credit card 799.00. Now try getting a refund on this amount. It was practically like pulling teeth. I finally get my refund, after horrible customer service, for what was supposed to be a web hosting plan for 2 years from a online sitebuilder Box plan. I have lost my trust at this point in this company, but I have paid my fees and I decide to continue with the site. Instead of getting 2 years, I then lose a year for changing domain names, for which they charged me twice, no explanation was offered for this free charge for all on my credit card. They stated they would credit me and used it as part of domain renewal for two years and again I was not covered for two years, just [read more...]
JLT (jlt@y...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Great place to host your site. Easy and simple for small businesses.
These Web.com customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.
Disclosure: Although we attempt to provide useful and accurate information we can not guarantee that it is always right. This is a professional website that may receive compensation from some providers which we review and promote or advertise, however that does not affect our reviews ratings!