Streamline review

9 user reviews, 0 support responses, 0 testimonials, 4 products, 0 promotions, 3 social accounts, 13 domains, Alexa #1791887, listed 2006 (#3788)

Most Recent Customer Reviews

Mike Speer (mike@m...)
Time Hosted: over 3 years
Global rating
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I started writing websites for friends about 4 years ago (with a view to going commercial) and saw the Streamline Bulk hosting package as a cheap way into the market.

In the early days I thought that the slow CP was just because they were new. I also thought that the slow MySql access times and website loading times (including Wordpress) was because they are new.

The speed of MySql, Linux, PHP are still slow. Wordpress on Streamline is totally unacceptable.

What is worse is that today, 7 of my (now well established clients) cannot view their websites because ie8 says it cannot find the site and Firefox has timed out.

You probably know that Streamline do not host any servers. They buy time from (I think, and don't shout me down here please) fasthosts.com. This probably explains their marketing focus, rather than support.

Lots of reviews have mentioned their ability to charge credit cards many times and their slow refunds. I had this in my "early days". Must say that [read more...]
ray (ray.w@t...) / derbyshireheritage.co.uk
Time Hosted: 1 to 2 years
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Streamline in my experience is unreliable. I suffered from massive downtime periods. For the 3 weeks before moving to a new host my site was down almost 15 hours. I was never given an explanation as to why this happened in fact there was no reply from their support until my site was back on line and then they just said that everything was ok.I continually had Fast CGI errors which meant that my site was unavailable and have since been told that this can be due to overstreching server resources at the expense of the customer.
When I migrated to a new host and cancelled Streamline they said I would be refunded with the outstanding amount. Exactly the opposite happened as they initially took another payment off my card after the cancellation date (they keep your card number and take payment without letting you know!!!!).
Caveat Emptor - let the buyer beware - don't just take my word for the way Streamline will treat you search the reviews and try to find a good one about them.
Tim (streamlinereviews@y...) / n
Time Hosted: 1 to 2 years
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God, these guys have made me so angry. Like hundreds of other customers they have taken money from my account for a domain renewal without notice. I have asked for a refund as this is a service I do not require and have been just shouted at by an angry customer services guy who said I'm wasting his time!

Please avoid - I'm so tired of complaining I think it's affecting my health

There is an unofficial complaints website for Streamline.net here - please support it

streamlinereviews.wordpress.com
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Overview

Services: Web HostingDomain Registration

About Streamline

Streamline.Net was originally launched in 1999 as a diversification of its parent company, Dollamore Ltd. With over 150,000 websites hosted, we quickly became recognised as the UK's leading great-value web host.
Web hosting made easy

We understand that web hosting can be a tricky area, so our UK-based team is here to make web hosting easy. Our customers frequently report that we’re the easiest web host they have ever used.

Stability

Our web hosting is stable and secure. We use multiple internet providers and have backups in place to ensure maximum stability.

Charity work

We try to help out as much as possible and give registered charities 50% off any paid hosting account. So far we have given away over L20,000 in discount to charities all over the world.
We talk your language and are happy to answer any questions about our services. Call our helpline - 0844 940 1000.
Website research for Streamline on August 18, 2006 by WebHostingTop

Promotions

There is no coupon code or promotion listed.

Listed Plans

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
StreamlineNet Unlimited Plan featuresStreamlineNet Unlimited Plan offers a powerful hosting package with either Windows or Linux operating system. They offer a free domain and free domain transfer with every order.

In addition, new StreamlineNet Unlimited Plan customers get
$6.66/mo.unlimitedunmetered
StreamlineNet Bulk Plan featuresStreamlineNet Bulk Plan offers a powerful hosting package with either Windows or Linux operating system. They offer a free domain and free domain transfer with every order.

In addition, new StreamlineNet Bulk Plan customers get £25 in Google [...]
$14.81/mo.unlimitedunmetered
Shared - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
StreamlineNet Home User featuresStreamlineNet Home Plan offers a powerful hosting package with either Windows or Linux operating system. They offer a free domain and free domain transfer with every order.

In addition, new StreamlineNet Home Plan customers get £50 in Search [...]
$3.13/mo.150 MBunmetered
StreamlineNet Power Plan featuresStreamlineNet Power Plan offers a powerful hosting package with either Windows or Linux operating system. They offer a free domain and free domain transfer with every order.

In addition, new StreamlineNet Power Plan customers get £25 in Google [...]
$5.29/mo.500 MBunmetered

Marketing information is managed by sultan@s... [login]
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Web stats

Targeting: United Kingdom
Details for https://www.fasthosts.co.uk/
Website DNS: ns3.streamline.net => 213.171.193.248 ( Gloucester ) / Fasthosts Internet Limited - fasthosts.co.uk
ns2.streamline.net => 213.171.193.248 ( Gloucester ) / Fasthosts Internet Limited - fasthosts.co.uk
ns4.streamline.net => 213.171.192.252 ( Gloucester ) / Fasthosts Internet Limited - fasthosts.co.uk
ns1.streamline.net => 213.171.192.252 ( Gloucester ) / Fasthosts Internet Limited - fasthosts.co.uk
MX::mxint02.1and1.com => 212.227.17.17 ( Strang ) / 1&1 IONOS SE - ionos.com
MX::mxint01.1and1.com => 212.227.126.206 ( Strang ) / 1&1 IONOS SE - ionos.com
Server Software: Apache
Website IP: 213.171.195.64
IP Location Country/State/City: United kingdom / England / Gloucester - see top providers in Great Britain
ISP Name / ISP URL: Fasthosts Internet Limited / fasthosts.co.uk

Customer testimonials

There are no user testimonials listed.

News / Press release

One way to retrieve money wrongfully taken by a "distance seller" - I submit these letters in the hope that the content might help people who have suffered a similar fate in their dealings with fasthosts.co.uk, or any other hosting company
-----------------------------------
1]
For - Mr Andrew Michael, CEO Fasthosts.co.uk und Herr Ralph Dommermuth, CEO United Internet AG, and all officers of the linked companies : under UK law "where an offence occurs, all businesses are counted as one"

Sirs,

I received a phone call Friday 14/11/2008 on your behalf
Streamline.Net Goes Carbon Neutral - UK Web hosting provider Streamline.Net (streamline.net) announced on Tuesday its Web site is now carbon neutral. The Web host is also giving all of its new and existing customers the opportunity to also go carbon neutral.
Streamline.Net has collaborated with carbon neutralizing company CoCo2 (coco2.org) in order to allow its Customers to help the environment by offsetting the carbon used to power its Web site with the planting of trees by CoCo2."The Internet has already helped cut down carbon ...
Streamline.Net Offers Racing Footage - Budget hosting provider Streamline.Net (streamline.net) announced on Tuesday that it has exclusively released the on board footage of its sponsored racing vehicle, Aston Martin DBRS9, via its Web site.
The car, driven by Michael Bentwood, will be contested over several rounds and after each race Streamline.Net will update its Web site with a review, photos and the exclusive onboard footage. The footage from Oulton Park will be available via streamline.net/oulton.php and as the season ...
[search all streamline.net news]

Social Networks

https://www.linkedin.com/company/424505
About: Fasthosts has delivered market-leading online services to the home, home office and SME markets since 1999. We have a successful track record in providing high value, award winning products. With Fasthosts, you can be confident that the technology that brings your web project to life is of the highest calibre and 100% secure.
Fasthosts Internet Ltd (established 1999) is a Privately Held entity having 1055 followers on LinkedIn and 201-500 employees, industry Internet.
https://www.youtube.com/user/fasthostsinternet
No official Blog yet

ReviewsCustomer Ratings

The quick stats of Streamline profile shows a note average of 1.3 out of 10, counting 9 opinions. (few listed on the top of the page)
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Ray (ray.w@t...) / derbyshireheritage.co.uk
Time Hosted: over 3 years
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Once again my site has been down.
Almost 4 hours today but from 16/1/10 to 8/2/10 it has been out for 11½ hours.
I have never been given a reason for this.
Also I have not yet had a reply to the customer support message I sent over 2 hours ago.
Time to move to a better host.
Tim Smith (timmysmoth@y...)
Time Hosted: 1 to 2 years
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I have been using streamline.net for two years and host several domains with them. My experience has been poor to say the very least. Email and ftp servers tend to go down on a weekly basis and support tickets are answered after a two or three day rest. The worst performance is the sql servers which are painfully slow, time out frequently and massively reduce the ability to run a useful database driven site.

Domains are automatically renewed without any prior notice and your entire account will be suspended unless you settle the bill, even if you have no need for old hosting accounts. The cutomer services manager is a nasty piece of work. I asked if I could speak to someone who could waive a £100 charge for an unwanted domain they billed me for (and contacted them on the day the invoice came in, the first time they had communicated the charge) - he commented 'I have the power to waive the charge, but I don't want to'.

With these individuals running the company, would you want [read more...]
G Spearman (grahamspearman@t...)
Time Hosted: 2 to 3 years
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Very very bad experience. Forgot renewal was due but luckily card details had expired. However 2 months later new card was charged. Will not let you cancel unless you 'phone an expensive 0844 number. Rediculous. One website isn't even working.
tom (king_walton@h...)
Time Hosted: 1 to 2 years
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I'm going to keep this really brief. I am writing this review because I have just bought new hosting from another company, Rochen. I hated Streamline, they are better than some but not at all great. My site was offline quite a lot, very slow page loads, terrible email (many times no connection could be made to email) and overloaded database servers.

Only use this site if you are a web novice looking to set up a small non database driven static website. I would not recommend them, even their own website was poorly coded, lots off layout errors across different browsers.

As I said, a really brief review, I'm not going to justify my opinion just let it be known I would not recommend them
khainestar (web@k...)
Time Hosted: 1 to 2 years
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Streamline are the worst providers I have ever purchased from.

Last year I transferred 3 domains from 1&1 to Streamline purely on price. This was a mistake. I have had constant outages of the sites, due to timeouts, and not being able to reach the network. The email is patchy at best, sending and receiving is a very hit and miss affair. Sending email from within a PHP script is impossible as streamline has managed to get their mail servers onto pretty much every blacklist available. So hotmail, gmail, yahoo, AOL, and pretty much every other server going rejects the email as spam.

Calls to the support staff are more painful than dental surgery without anaesthetic. Email tickets are responded to as and when they can be bothered and tend to be automatic or stating "not our problem, it works fine here". Phone calls to the support staff are equally pointless as they tap a few keys then declare that any problem is with your code not their site. As the only thing in the entire [read more...]
Graham (zen34812@z...)
Time Hosted: 1 to 2 years
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When I first looked into Streamline.net I thought it was great, now a year down the line I know better. If your thinking of opening an account with streamline.net I suggest you do a google search and read all the negs about them first.

Lets deal with the important stuff first, “login”
You will be given login details to Streamline.net personal portal, but will not be allowed to have the details to tucows Domain login portal (Streamline.net are resellers for Tucows). This means any changes you would like to make to your domain, will need to be changed by support ticket throught Streamline.net. this is a direct breach of Tucows conditions.

Here is the support ticket I sent to Streamline.net about this.
--------------------------------------------------
I understand from the Tucows web site you should have provided me with login and username for the domains I registered with you, as detailed below from their site.”

In order to update contact information, you will need to log [read more...]

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