sitewizard.co.uk
Average 3.5 out of 10
Total reviews: 8
Recommended by: 2
Opposed: 6
Official responses: 2

SiteWizard Review. Was sitewizard.co.uk good web hosting in United Kingdom?

8 user reviews; 2 support responses; 0 testimonials; 4 products, 0 promotions, 4 social accounts, Alexa #1019071; 📆 listed 2008 (#10647)
sitewizard.co.uk
SiteWizard
Ascot House, 30/34 Albion Pl, Maidstone
Kent me14 5dz
UK
☎ Phone 01622200045

Website language(s): en-GB

sitewizard.co.uk is inactive webhosting company!
🏆 Alexa Rating 1,019,071 👤 User Rating 🙌 Average 3.5 out of 10
👉 Total reviews: 8
👍 Recommended by: 2
👎 Opposed: 6
🤝 Official responses: 2

💰 Price Range $ 9.80 - $ 19.30⏰ Support Mo-Fr 08:30-17:30
🏆 SEO MOZ Authority 46/54🔗 Links 799,374
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-hidden- (-hidden-)
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
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😠 i would not reccomeend. its left a very bitter taste using this compnay
no, I would not recommend them at all. their work had mistakes in, which would actually be detrimental to ranking. I was made aware of them by pure chance!, and I'm glad I did. their initial response was to deny it and claim it was lie! this obviously didn't wash with me and they finally took ownership. The managing director wont do you the courtesy of returning your call when you have complaint despite a message to do so was left with his secretary. Now moving onto a new cheaper company, even more failings and deficiencies have come to light. It turns out some of the things I was told were just totally inaccurate.

I would not recommend to anyone, It was whole mistake that cost me good money. frankly I think I'm due a refund of some kind but that would never happen
📅
morrisminimotors.com/ | info@m...
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
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😁 First I must thank SiteWizard to take on the job to bill a personal , customise professional website to suit my needs and customers

For the past three years I had a Wix site which was good , but it was locking a lot of features that I now get from my new website through SiteWizard


Very big improvement within the first two months of the site going live

My sales are up because it is a lot easier to navigate through the site

My NO EU customers get a fair deal because it automatic or remove VAT and calculate a wide range of shipping options

And 2 of the top features that I like about my site is

Now the site allowed me to sell on eBay and Amazon and manage all my sales and listing through one dashboard

I am very happy with the after-care service that I received , thanks to the after-care guys , any incident or any problem they will fits within 24 to 48 hours which is very good

To build a Taylor website to suit your needs will not come easy

First you have
📅
Lili Sullivan (l.sullivan@q...) / qualitijewellery.co.uk
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Best Avoided, Consider Carefully
To start Site Wizard kept very good communications. Throughout the design and creation of the website we experienced nothing but positive interactions with Site Wizard.
After a short while, we began experiencing errors. Mostly, these errors were again dealt with- for things such as shipping options and basic html changes, they were dealt with swiftly and efficiently.
However, once deeper more involved errors started to occur, things started to go very very wrong.
In early 2015, errors were reported that are still ongoing. IT IS OF MY OPINION that in attempting to fix these errors, they merely created new errors. As after this was "fixed" (which it never actually was) it started to effect invoices; showing customers discounts that do not exist.
Site Wizard then informed us in nov 16 they were "migrating" their servers. After this, we found that the systems set up for us were failing. After one month, we found out that we had actually been losing hundreds of pounds a week because of
MORE REVIEWS
sitewizard.co.uk logo

📄 Overview

(*) 🔧 Services: Web Design

📜 About SiteWizard

SiteWizard is a UK-based web design and digital marketing company that has been serving businesses for over 25 years. Founded by directors Adrian Reeves and Richard Ells, the company has evolved significantly since its inception, originally focused on domain name sales before expanding into website design and digital marketing solutions.

Core Philosophy

SiteWizard prides itself on offering low-cost plans with flexible payment options through Direct Debit, and they firmly believe in transparency, refusing to lock customers into contracts. This commitment to customer satisfaction is exemplified by their 30-Day Money-Back Guarantee, ensuring that clients can request a full refund if they are not satisfied with the quality of work within the first month.

Services Offered

Web Design: SiteWizard specializes in creating responsive, user-friendly websites that help businesses establish a strong online presence. Their team of skilled designers focuses on delivering websites that are not only visually appealing but also functional and easy to update.

Search Engine Optimization (SEO): With a proven track record, SiteWizard’s SEO services aim to elevate clients' websites to the top of search engine results pages, ensuring sustained visibility and traffic.

Pay-Per-Click (PPC) Advertising: The company offers effective and measurable Google Ads campaigns designed to drive targeted traffic to clients' websites, maximizing their return on investment.

E-commerce Solutions: SiteWizard provides powerful, user-friendly e-commerce platforms that facilitate smooth transactions and help convert visitors into loyal customers.

Customer Support and Guidance

What sets SiteWizard apart is their dedication to client support. Each customer is assigned a dedicated Account Manager who guides them through selecting the best services for their needs. Their team of marketing professionals is available to assist with strategies to attract new customers and enhance business growth. With a straightforward communication approach, clients can easily reach out for assistance without navigating complicated telephone systems.

Additionally, SiteWizard offers free preliminary reports that provide valuable insights and recommendations on improving websites before any financial commitment is made. This transparent approach allows clients to make informed decisions on how to allocate their marketing budgets effectively.

Conclusion

SiteWizard combines extensive industry experience with a customer-centric approach, making them a strong choice for small businesses and startups looking to thrive online. Their commitment to quality, transparency, and exceptional service, paired with a wide range of digital solutions, positions them as a reliable partner for businesses aiming to enhance their online presence and drive growth.

📢 Special pages

  • About us: https://www.sitewizard.co.uk/about/

sitewizard.co.uk screenshot
Website research for SiteWizard on October 1, 2024 by WebHostingTop

🎁 SiteWizard Promotions

There is no coupon code or promotion listed.

SiteWizard Listed Plans

🔧 Shared - 💻 Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
SiteWizard Windows Basic Plan featuresSiteWizard Windows Basic Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:WindowsDatabases Features:MS AccessSQL ServerMS SQLWeb [...]
$9.80/mo.2 GB2 GB
SiteWizard Windows Professional Plan featuresSiteWizard Windows Professional Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:WindowsDatabases Features:MS AccessSQL ServerMS [...]
$19.30/mo.8 GBunmetered
🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
SiteWizard Basic Plan featuresSiteWizard Basic Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:UnixDatabases Features:MySQLWeb Hosting Server Features:Password [...]
$9.80/mo.2 GB2 GB
SiteWizard Professional Plan featuresSiteWizard Professional Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:UnixDatabases Features:MySQLWeb Hosting Server Features:Password [...]
$17.34/mo.8 GBunmetered

📊 Web stats

📂 Details for https://www.sitewizard.co.uk/
📥 Website DNS: MX::sitewizard-co-uk.mail.protection.outlook.com => 104.47.21.36 ( Redmond ) / Microsoft Corporation - microsoft.com
ns2.hostingwizard.co.uk => 79.170.43.3 ( Leeds ) / Heart Internet Ltd - heartinternet.co.uk
ns1.hostingwizard.co.uk => 79.170.40.2 ( Leeds ) / Host Europe GmbH - hosteurope.de
🔨 Server Software: Apache/2.4.46 (Amazon)|PHP/7.2.34
📌 Website IP: 52.48.21.136
📍 IP localization: Ireland, Dublin, Dublin - see top providers in Ireland, Baile Átha Cliath
🔗 ISP Name, URL: Amazon Data Services Ireland Limited, amazon.com

✅ Customer testimonials

There are no user testimonials listed.

📋 SiteWizard News / Press release

There are no news written in en language

📣 SiteWizard Social Networks

https://www.linkedin.com/company/1025112/
SiteWizard Ltd is a Privately Held entity having 45 followers on LinkedIn and 11-50 employees, industry Internet.
https://www.sitewizard.co.uk/blog/  Using Wordpress version 5.2.9. First post from February, 2018, with total 28 articles, Language en-GB. See recent blogs summary posts:
- SiteWizard Teams Up with Pointy from Google - We are excited to announce that SiteWizard has teamed up with Pointy from Google to offer our clients an easy way to display their in-store inventory on Google. Pointy can help local retailers to ...
- How can local businesses make the most of Google My Business right now? - 2020 has been a year of adaptation for all businesses. The way people browse, the way they buy, the way they live their entire lives has changed and with it, so has the way in which they see local ...
- The Power of Google Analytics - Google Analytics is a free tool by Google that show data on the traffic going through your website, using only a short piece of code that is added behind the scenes of your website. From how many ...

Reviews👪 SiteWizard Customer Ratings

The quick stats of SiteWizard profile shows a note average of 3.5 out of 10, counting 8 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! This company may be out of web hosting business!

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Some customers might say good things like: "i'm happy with SiteWizard" or bad things and complaints like: "this company sucks", or "is horrible", "sitewizard.co.uk generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
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📅
Bruce Smetham (bs177@g...) / www-rail-books.co.uk
⏳ Time Hosted: 6 mo. to 1 year
Global rating
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😞 Could Do Better
Unfortunately there is a mismatch between their promises and claims and delivery.
I have migrated from a website and address which was producing over £3000 a month in November to a site designed and hosted by Sitewizard to just over £1000 so far. Customers have told me that the payments pages are too complicated and customers lose interest before completing the purchase.
Sitewizard's response is that this will cost extra money despite the fact that they were aware of the old site and how it worked.
I was sold a system for sending out newsletters and they were aware how many subscribers I had. It then transpired that it would cost extra to download my customers e-mail addresses so I did it manually. It then transpired that the system would not be able to cope with sending out that number of e-mails anyway.
I seem like I am going round in ever diminishing circles and going nowhere and although the site is not delivering what was promised, and alterations to make it fit for purpose [read more...]

📅
dl (-no email-)
⏳ Time Hosted: under 1 month
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😠 Sitewizard send out automated spam that is designed to look like it is individually addressed to the recipient, making various recomendations on how to improve the site content, but when it is talking about a site that doesn't have any content, but just 301s to a different domain, it is clear what is going on. Secondly the pages of the "customer account managers" responsible, e.g.: http://www.sitewizard.co.uk/lucy_windsor.htm use photos of models, http://www.shutterstock.com/pic-55912198/stock-photo--portrait-of-young-pretty-woman.html.

I cannot believe that a reputable company would behave in this fashion.
📅
Asquith (asquiths@h...)
⏳ Time Hosted: 1 to 2 years
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😠 I have been paying into this business for almost 2 years and still do not have a website up! I have had to do everything myself. Very very very disatisfied.
🗨 Hi, I'd like to respond to this complaint as I feel it is unfair.

We do indeed take the monthly hosting fee once work has started on the website. We have many hundreds of customers who have got their sites live within weeks by supplying all the information we require as soon as we ask for it. We can only complete the site if the client fulfills there part and gets us the information we need to finish a site. This client most certainly did not "have to do everything myself". We designed and built the site and the delays appear to be because of issues with a merchant account beyond our control.

This client was asked to get certain information from SagePay and set up an account with them that ONLY THE CLIENT can do. We cannot set up merchant accounts for people. We kept the client informed at all times.

I wish the client well with the website and all the best for the future,
Kind Regards,
SiteWizard Admin Team.

✍️ Customer Service (richard.ells@s..., 📅 ).
📅
Mark (mark@g...)
⏳ Time Hosted: under 1 month
Global rating
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😠 sitewizard.co.uk are spammers and liars
Like other people, I have had repeated spambot emails advertising this company. The comment in the other review that they are recommended by the British Shops and Stores Association is simply false.

Avoid this company like the plague.
🗨 Hi,

We would like to respond to this review as it contains libelous comments.

We are recommend to ALL members of the British Shops and Stores Association and have a very long standing and excellent relationship with them. The BSSA is now merged and part of BIRA (British Independent Retailers Association). We have had dozens of professional articles published in their monthly magazine over the years, keeping their members informed of technological advancements and the internet.

We are clearly listed on their website as a member benefit (search for SiteWizard in the search box at www.Bira.co.uk) :
http://www.bira.co.uk/membershipservices/website-design

Far from avoiding us like the plague we have an excellent relationship with our customers and now have over 5000 live website clients.

We suspect this review was posted by a disgruntled website design company.

We wish them well for the future, but would ask them to be careful about posting libelous comments on the intern

✍️ Customer Service (richard.ells@s..., 📅 ).
📅
Neil (support@h...) / hypnosisdirect.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
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😁 SiteWizard.co.uk have been BRILLIANT from start to finish. I chose them to design my site because they had a money back guarantee and were recommended by the British Shops and Stores Association so I figured they must be good.
I recommend them to everyone I meet in business, they are fast, professional and go the extra mile to make me happy with my site.
Always have handy advice too!
Had no downtime on my site that I'm aware of!

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