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sitewizard.co.uk
Average 3.5 out of 10
Total reviews: 8
Recommended by: 2
Opposed: 6
Official responses: 2


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SiteWizard review

8 user reviews, 2 support responses, 0 testimonials, 4 products, 0 promotions, 4 social accounts, Alexa #1019071, listed 2008 (#10647)
sitewizard.co.uk
SiteWizard
Ascot House, 30/34 Albion Pl, Maidstone
Kent , me14 5dz
UK
Phone 01622200045

Website language(s): en-GB
Alexa Rating1,019,071▼ -4,573,601 User RatingAverage 3.5 out of 10
Total reviews: 8
Recommended by: 2
Opposed: 6
Official responses: 2

Price Range$ 9.80 - $ 19.30SupportMo, Tu, We, Th, Fr [...]Offer CurrencyUSD
SEO MOZ Authority46/54Links799,374
Profile completion status:
Things done
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
Company descriptions is too short. Minimum 500 chars
"About page" URL or "Contact page" URLs are missing
71%

Most Recent Customer Reviews

-hidden- (-hidden-)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
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i would not reccomeend. its left a very bitter taste using this compnay
no, I would not recommend them at all. their work had mistakes in, which would actually be detrimental to ranking. I was made aware of them by pure chance!, and I'm glad I did. their initial response was to deny it and claim it was lie! this obviously didn't wash with me and they finally took ownership. The managing director wont do you the courtesy of returning your call when you have complaint despite a message to do so was left with his secretary. Now moving onto a new cheaper company, even more failings and deficiencies have come to light. It turns out some of the things I was told were just totally inaccurate.

I would not recommend to anyone, It was whole mistake that cost me good money. frankly I think I'm due a refund of some kind but that would never happen
https://www.morrisminimotors.com/ (info@m...) / morrisminimotors.com
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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First I must thank SiteWizard to take on the job to bill a personal , customise professional website to suit my needs and customers

For the past three years I had a Wix site which was good , but it was locking a lot of features that I now get from my new website through SiteWizard


Very big improvement within the first two months of the site going live

My sales are up because it is a lot easier to navigate through the site

My NO EU customers get a fair deal because it automatic or remove VAT and calculate a wide range of shipping options

And 2 of the top features that I like about my site is

Now the site allowed me to sell on eBay and Amazon and manage all my sales and listing through one dashboard

I am very happy with the after-care service that I received , thanks to the after-care guys , any incident or any problem they will fits within 24 to 48 hours which is very good

To build a Taylor website to suit your needs will not come easy

First you [read more...]
Lili Sullivan (l.sullivan@q...) / qualitijewellery.co.uk
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Best Avoided, Consider Carefully
To start Site Wizard kept very good communications. Throughout the design and creation of the website we experienced nothing but positive interactions with Site Wizard.
After a short while, we began experiencing errors. Mostly, these errors were again dealt with- for things such as shipping options and basic html changes, they were dealt with swiftly and efficiently.
However, once deeper more involved errors started to occur, things started to go very very wrong.
In early 2015, errors were reported that are still ongoing. IT IS OF MY OPINION that in attempting to fix these errors, they merely created new errors. As after this was "fixed" (which it never actually was) it started to effect invoices; showing customers discounts that do not exist.
Site Wizard then informed us in nov 16 they were "migrating" their servers. After this, we found that the systems set up for us were failing. After one month, we found out that we had actually been losing hundreds of pounds a week because [read more...]
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sitewizard.co.uk logo

Overview

Services: Web HostingDomain Registration

About SiteWizard

SiteWizard's plans are low cost, where your payments are easily made via Direct Debit.

At SiteWizard, they do not believe in tying their customers up with contracts.

They are also the only website design company confident enough in the quality of their work to offer a full 30 Day Money Back Guarantee.

In the highly unlikely event that you are not satisfied with their work, a full refund will be provided within the first 30 days of your accounts start date.

sitewizard.co.uk screenshot
Website research for SiteWizard on October 16, 2012 by WebHostingTop

SiteWizard Promotions

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PlansSiteWizard Website Products

Shared - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
SiteWizard Windows Basic PlanfeaturesSiteWizard Windows Basic Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:WindowsDatabases Features:MS AccessSQL ServerMS SQLWeb Hosting Server Features:Server Side [...]
$9.80/mo.2 GB2 GB
SiteWizard Windows Professional PlanfeaturesSiteWizard Windows Professional Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:WindowsDatabases Features:MS AccessSQL ServerMS SQLWeb Hosting Server Features:Server Side [...]
$19.30/mo.8 GBunmetered
Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
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SiteWizard Basic PlanfeaturesSiteWizard Basic Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:UnixDatabases Features:MySQLWeb Hosting Server Features:Password Protect DirectoriesServer Side IncludesFrontpage [...]
$9.80/mo.2 GB2 GB
SiteWizard Professional PlanfeaturesSiteWizard Professional Plan runs on their High End servers on the PIPEX backbone (simply the best backbone in the country).
Operating System:UnixDatabases Features:MySQLWeb Hosting Server Features:Password Protect DirectoriesServer Side [...]
$17.34/mo.8 GBunmetered

Contact information is managed by sitewizard.co.uk representatives richard.ells@s..., info@s..., facebook@s..., webmaster@s..., admin@s..., support@s..., sales@s..., contact@s... [login] | Last company update:

Web stats

Owner: Richard Ells
Web Site Title: Web Design, eCommerce & SEO Maidstone, Kent
Website Description: Award winning (and affordable) web design, powerful ecommerce and SEO from the UKs most recommended website design company - Sitewizard, Maidstone, Kent.
Statistics
Site in business since:
Links to the site: 883
Details for https://www.sitewizard.co.uk/
Website DNS: MX::sitewizard-co-uk.mail.protection.outlook.com => 104.47.21.36 ( London ) / Microsoft Corporation - microsoft.com
ns2.hostingwizard.co.uk => 79.170.43.3 ( London ) / Heart Internet Ltd - heartinternet.co.uk
ns1.hostingwizard.co.uk => 79.170.40.2 ( London ) / Host Europe GmbH - hosteurope.de
Server Software: Apache/2.4.46 (Amazon)|PHP/7.2.34
Website IP: 52.48.21.136
IP Location Country/State/City: Ireland / Dublin / Dublin - see top providers in Ireland, Baile Átha Cliath
ISP Name / ISP URL: Amazon Data Services Ireland Limited / amazon.com
1761

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SiteWizard Social Networks

https://www.linkedin.com/company/sitewizard/
About: Eye-catching responsive web design, powerful E commerce solutions, incredible SEO & effective social media marketing from an friendly team of professionals.

For 15 years Sitewizard have been helping businesses to succeed on the internet by designing websites and online stores that are both visually outstanding and easy-to-use.

Our highly developed SEO (Search Engine Optimisation) service will promote your website and help it reach the first page of Google, producing you a large amount of targeted visitors.

At Sitewizard we believe in providing the best possible customer service for all of our clients. A dedicated consultant will listen to your needs and give good, honest advice on how your site should look and function. You’ll also have access to an experienced support team who’ll be happy to give you continued help, even after your site has been launched.

SiteWizard Ltd is a Privately Held entity having 45 followers on LinkedIn and 11-50 employees, industry Internet.
SiteWizard Blog  Using Wordpress version 5.2.9. First post from February, 2018, with total 26 articles, Language en-GB. See recent blogs summary posts:
- The Power of Google Analytics - Google Analytics is a free tool by Google that show data on the traffic going through your website, using only a short piece of code that is added behind the scenes of your website. From how many ...
- Keeping Your Customers Informed - The value of your business' online presence is obvious to most. Having a website is critical and so is making sure your website is reaching potential customers, but what about social media? Over the ...
- Facebook Ads and Facebook Boosting – What’s the difference? - Both Facebook Ads and a Facebook boosted post are both forms of advertising offered on the Facebook platform, but there are some important differences in how each of them is set up and what can be ...

ReviewsSiteWizard Customer Ratings

The quick stats of SiteWizard profile shows a note average of 3.5 out of 10, counting 8 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with SiteWizard" or bad things and complaints like: "this company sucks", or "is horrible", "sitewizard.co.uk generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
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Bruce Smetham (bs177@g...) / www-rail-books.co.uk
Time Hosted: 6 mo. to 1 year
Global rating
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Could Do Better
Unfortunately there is a mismatch between their promises and claims and delivery.
I have migrated from a website and address which was producing over £3000 a month in November to a site designed and hosted by Sitewizard to just over £1000 so far. Customers have told me that the payments pages are too complicated and customers lose interest before completing the purchase.
Sitewizard's response is that this will cost extra money despite the fact that they were aware of the old site and how it worked.
I was sold a system for sending out newsletters and they were aware how many subscribers I had. It then transpired that it would cost extra to download my customers e-mail addresses so I did it manually. It then transpired that the system would not be able to cope with sending out that number of e-mails anyway.
I seem like I am going round in ever diminishing circles and going nowhere and although the site is not delivering what was promised, and alterations to make it fit for purpose [read more...]

dl (-no email-)
Time Hosted: under 1 month
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Sitewizard send out automated spam that is designed to look like it is individually addressed to the recipient, making various recomendations on how to improve the site content, but when it is talking about a site that doesn't have any content, but just 301s to a different domain, it is clear what is going on. Secondly the pages of the "customer account managers" responsible, e.g.: http://www.sitewizard.co.uk/lucy_windsor.htm use photos of models, http://www.shutterstock.com/pic-55912198/stock-photo--portrait-of-young-pretty-woman.html.

I cannot believe that a reputable company would behave in this fashion.
Asquith (asquiths@h...)
Time Hosted: 1 to 2 years
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I have been paying into this business for almost 2 years and still do not have a website up! I have had to do everything myself. Very very very disatisfied.
Hi, I'd like to respond to this complaint as I feel it is unfair.

We do indeed take the monthly hosting fee once work has started on the website. We have many hundreds of customers who have got their sites live within weeks by supplying all the information we require as soon as we ask for it. We can only complete the site if the client fulfills there part and gets us the information we need to finish a site. This client most certainly did not "have to do everything myself". We designed and built the site and the delays appear to be because of issues with a merchant account beyond our control.

This client was asked to get certain information from SagePay and set up an account with them that ONLY THE CLIENT can do. We cannot set up merchant accounts for people. We kept the client informed at all times.

I wish the client well with the website and all the best for the future,
Kind Regards,
SiteWizard Admin Team.

Customer service representative (richard.ells@s..., ).
Mark (mark@g...)
Time Hosted: under 1 month
Global rating
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sitewizard.co.uk are spammers and liars
Like other people, I have had repeated spambot emails advertising this company. The comment in the other review that they are recommended by the British Shops and Stores Association is simply false.

Avoid this company like the plague.
Hi,

We would like to respond to this review as it contains libelous comments.

We are recommend to ALL members of the British Shops and Stores Association and have a very long standing and excellent relationship with them. The BSSA is now merged and part of BIRA (British Independent Retailers Association). We have had dozens of professional articles published in their monthly magazine over the years, keeping their members informed of technological advancements and the internet.

We are clearly listed on their website as a member benefit (search for SiteWizard in the search box at www.Bira.co.uk) :
http://www.bira.co.uk/membershipservices/website-design

Far from avoiding us like the plague we have an excellent relationship with our customers and now have over 5000 live website clients.

We suspect this review was posted by a disgruntled website design company.

We wish them well for the future, but would ask them to be careful about posting libelous comments on the [...]

Customer service representative (richard.ells@s..., ).
Neil (support@h...) / hypnosisdirect.com
Time Hosted: over 3 years
Global rating
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SiteWizard.co.uk have been BRILLIANT from start to finish. I chose them to design my site because they had a money back guarantee and were recommended by the British Shops and Stores Association so I figured they must be good.
I recommend them to everyone I meet in business, they are fast, professional and go the extra mile to make me happy with my site.
Always have handy advice too!
Had no downtime on my site that I'm aware of!

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