Heart Internet review

16 user reviews, 0 support responses, 0 testimonials, 17 products, 0 promotions, 5 social accounts, 19103 domains, 116110 hosted, Alexa #55793, listed 2015 (#20528)

Most Recent Customer Reviews

Kevin (kevin@f...) / forthhosting.co.uk
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Mediocrity
Customer service is average, everything is average, recently run into yet more 'new' restrictions on the shared hosting. Pisses me off that VPS, dedicated server prices and features are ridiculously uncompetitive and charge extra on top for what other take for granted, cPanel for example... £10 extra / month.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Heart Internet - worth it for the support staff alone
Have been with Heart Internet over 4 years now and been very impressed with them.

Had a couple of issues over the 4 years but they've been really good and sorted them out fairly quickly - even at 4am!

Have used a few other hosting companies but they've not been as good and especially regards the support team.

I was concerned that they want you to put support requests through the control panel but 95% of the time they've resolved issues or at least responded within an hour.

The response is usually really good too - unlike experiences I've had with others (eg. 123reg) where you get an automated response and then a copy and paste reply. It's almost like they only have second line support and not first line canon fodder!

Only quibbles are they charge extra for paying by credit card each month instead of standing order (come on guys, sort that one out) and they are very quick to disable access to your features if you don't pay dead on time!

Worth it for the support staff [read more...]
-anonymous- (aginghipp@h...) / campman.co.uk
Time Hosted: 1 to 2 years
Global rating
Control Panel
After the second time Heart has brought my sites down it is time to change. They changed their SQL server which required customers to charge their parameter files. When I told them my Drupal sites were down they denied they'd made any changes. I was down for a week. After chasing them a number of times they finally changed my parameter file (w/o my permission) and said it was ok without any explanation. Through follow-up I found out what had really happened.

Recently they made a change requiring memory parameters to be updated or sites won't work. Again they changed my parameter file (w/o my knowledge or permission) and said "it's ok now" without any explanation. That is just so ARROGANT (Sam Howson).

Every time I think of Heart Internet and their support it makes my blood boil. I am moving all 4 of my sites from there. Without a direct debit (which my customer has cancelled) I have no way of communicating with them. They've locked me out of the support system, there is no [read more...]
MORE REVIEWS
heartinternet.uk logo!

Overview

Heart Internet is part of HEG, Services: Web HostingDomain Registration

About Heart Internet

In today’s world of constant change, when it comes to the web, nothing ever stands still. Those businesses on the frontline must keep evolving to remain successful.

As Europe’s leading hosting authority, we know that the success of our customers relies heavily on them being properly equipped. We utilise the very latest technology to provide the tools you need to succeed online and we provide responsive, expert support to help you on your journey.

Working together with our customers and utilising your feedback, we are able to sharpen and refine our tools. So, as your business grows, or your needs change, we are constantly trying to develop to better suit your requirements. For us, continually improving and striving for the best for our customers is a way of life. Together, we’re always evolving.

Source: https://www.heartinternet.uk/company

Special pages


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Website research for Heart Internet on September 21, 2016 by WebHostingTop

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PlansWebsite Products

Shared - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Starter ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Pocket-friendly hosting for a small informational website or your first simple site.

eXtend Control Panel
Mailboxes 1,000
Webmail
Autoresponders 1,000
Mailing lists 1,000
Email forwarders Unlimited
Catch-all email Unlimited
Virus scanning [...]
Plan URL : https://www.heartinternet.uk/web-hosting
£2.49/mo. £10 Setup Fee5 GB30 GB 0 / 1
Home ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Feature-rich hosting for a small business, blog, or other database-dependent website.

eXtend Control Panel
Mailboxes 10,000
Webmail
Autoresponders 10,000
Mailing lists 10,000
Email forwarders Unlimited
Catch-all email Unlimited
Virus scanning [...]
Plan URL : https://www.heartinternet.uk/web-hosting
£8.99/mo.unlimitedunmetered 0 / 1
Business ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 3
Free domains : 0
Dedicated IP's : 0

Host up to three blogs, businesses or communities on one fast multi-site package.

eXtend Control Panel
Mailboxes Unlimited
Webmail
Autoresponders Unlimited
Mailing lists Unlimited
Email forwarders Unlimited
Catch-all email Unlimited
Virus [...]
Plan URL : https://www.heartinternet.uk/web-hosting
£19.99/mo.unlimitedunmetered 0 / 3
Dedicated - Linux/Windows Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Value RangefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, Plesk, [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : Intel Xeon E3-1225v3
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Intel Xeon E3-1225v3
8GB RAM
Up to 2x1TB RAID 1 (Software)
Up to 1 Gbit/s Bandwidth

SATA or SSD storage
Intel Xeon CPUs
100Mb/s or 1Gb/s connection
Full root access
99.99% uptime SLA
Hardware or software RAID mirroring
Remote server reboot
Free IP [...]
Plan URL : https://www.heartinternet.uk/dedicated-servers
£49.00/mo. £49 Setup Fee1000 GBunmetered 8 GB / 1
Power RangefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, Plesk, [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : Intel Xeon E3-1230v2
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Intel Xeon E3-1230v2
32GB RAM
2 x 1TB SATA RAID 1 (Software)
Up to 1 Gbit/s Bandwidth

SATA or SSD storage
Intel Xeon CPUs
100Mb/s or 1Gb/s connection
Full root access
99.99% uptime SLA
Hardware or software RAID mirroring
Remote server reboot
Free [...]
Plan URL : https://www.heartinternet.uk/dedicated-servers
£69.00/mo. £49 Setup Fee1000 GBunmetered 32 GB / 1
High Power RangefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, Plesk, [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 128000 MB
CPU : Intel Xeon E5-2420 x 2
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Intel Xeon E5-2420 x 2
128GB RAM
Up to 4 x 1TB SATA RAID 1 (Hardware)
Up to 1 Gbit/s Bandwidth

SATA or SSD storage
Intel Xeon CPUs
100Mb/s or 1Gb/s connection
Full root access
99.99% uptime SLA
Hardware or software RAID mirroring
Remote server [...]
Plan URL : https://www.heartinternet.uk/dedicated-servers
£129.00/mo. £49 Setup Fee1000 GBunmetered 125 GB / 1
Reseller - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
ResellerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Get your first month for £1 with the code RESELLERDEAL.

Cloud Hosting Platform
Unlimited web space
Unlimited bandwidth
Host any number of sites and domains
Create custom packages
24 x 7 x 365 UK support

Completely your brand
Team member [...]
Plan URL : https://www.heartinternet.uk/reseller-hosting
£39.99/mo.unlimitedunmetered 0 / unlimited
Virtual Dedicated - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
BasefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : Intel Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Estimated monthly visits 375,000
eXtend Control Panel
1GB MySQL databases Unlimited
CPU power 60%

Award-winning Premium Web Hosting
Server-level performance without server-level administration

Familiar website hosting environment
Premium [...]
Plan URL : https://www.heartinternet.uk/premium-hosting
£29.99/mo.
(£ 49.99 after 12 mo.)
50 GB SSDunmetered 4 GB / 1
PlusfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : Intel Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Estimated monthly visits 750,000
eXtend Control Panel
1GB MySQL databases Unlimited
CPU power 80%

Award-winning Premium Web Hosting
Server-level performance without server-level administration

Familiar website hosting [...]
Plan URL : https://www.heartinternet.uk/premium-hosting
£49.99/mo.
(£ 69.99 after 12 mo.)
unlimited SSDunmetered 8 GB / 1
ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : Intel Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Estimated monthly visits 1,500,000
eXtend Control Panel
1GB MySQL databases Unlimited
CPU power 100%

Award-winning Premium Web Hosting
Server-level performance without server-level administration

Familiar website hosting [...]
Plan URL : https://www.heartinternet.uk/premium-hosting
£119.99/mo.
(£ 129.99 after 12 mo.)
unlimited SSDunmetered 16 GB / 1
VPS - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
BasefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house], KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 1000 MB
CPU : 1 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

SSD available for extra £5/mo with 25GB SSD
Yearly prices (1 month free)

cPanel or Plesk Optional
Snapshot Backups Optional
Load Balancers Optional
FTP backup space Optional
RAID 10 mirroring
KVM virtualisation


99.99% uptime SLA

VIRTUAL [...]
Plan URL : https://www.heartinternet.uk/vps/all-features
£9.99/mo.50 GBunmetered 1 GB / 1
Base+featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house], KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 2000 MB
CPU : 2 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

SSD available for extra £5/mo with 50GB SSD
Yearly prices (1 month free)

cPanel or Plesk Optional
Snapshot Backups Optional
Load Balancers Optional
FTP backup space Optional
RAID 10 mirroring
KVM virtualisation


99.99% uptime SLA

VIRTUAL [...]
Plan URL : https://www.heartinternet.uk/vps/all-features
£14.99/mo.100 GBunmetered 2 GB / 1
PlusfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house], KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 4 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

SSD available for extra £5/mo with 75GB SSD
Yearly prices (1 month free)

cPanel or Plesk Optional
Snapshot Backups Optional
Load Balancers Optional
FTP backup space Optional
RAID 10 mirroring
KVM virtualisation


99.99% uptime SLA

VIRTUAL [...]
Plan URL : https://www.heartinternet.uk/vps/all-features
£19.99/mo.150 GBunmetered 4 GB / 1
PremiumfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house], KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 6000 MB
CPU : 4 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

SSD available for extra £10/mo with 100GB SSD
Yearly prices (1 month free)

cPanel or Plesk Optional
Snapshot Backups Optional
Load Balancers Optional
FTP backup space Optional
RAID 10 mirroring
KVM virtualisation


99.99% uptime SLA

VIRTUAL [...]
Plan URL : https://www.heartinternet.uk/vps/all-features
£29.99/mo.200 GBunmetered 6 GB / 1
ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house], KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : 6 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

SSD available for extra £10/mo with 150GB SSD
Yearly prices (1 month free)

cPanel or Plesk Optional
Snapshot Backups Optional
Load Balancers Optional
FTP backup space Optional
RAID 10 mirroring
KVM virtualisation


99.99% uptime SLA

VIRTUAL [...]
Plan URL : https://www.heartinternet.uk/vps/all-features
£49.99/mo.300 GBunmetered 8 GB / 1
PowerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house], KVM
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : 8 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

SSD available for extra £10/mo with 200GB SSD
Yearly prices (1 month free)

cPanel or Plesk Optional
Snapshot Backups Optional
Load Balancers Optional
FTP backup space Optional
RAID 10 mirroring
KVM virtualisation


99.99% uptime SLA

VIRTUAL [...]
Plan URL : https://www.heartinternet.uk/vps/all-features
£79.99/mo.400 GBunmetered 16 GB / 1
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Price Transfer : £ 5

.com only £11.99 /yr

Transfer .com domains for less
If you move a .com, .net, .org, .info, .name, or .biz domain name to Heart Internet, your transfer will cost just £5 instead of the usual £10.99 and will also include a free year of registration. [...]
Plan URL : https://www.heartinternet.uk/domain-names
£11.99/yr.

Contact information is managed by heartinternet.uk representatives matthew.telfer@h..., Matthew Butterfield - matthew.butterfield@h..., sales@h..., marketing@h..., oliver.bedford@g... [login] | Last company update:

Web stats

Targeting: United Kingdom
Details for https://www.heartinternet.uk/
Website DNS: cns3.secureserver.net => 97.74.97.102 ( Scottsdale ) / GoDaddy.com LLC
cns4.secureserver.net => 173.201.65.102 ( Scottsdale ) / GoDaddy.com LLC
MX::mx0.hosteurope.de => 92.51.170.70 ( Koeln ) / Host Europe GmbH - hosteurope.de
Server Software: Apache|PHP/5.5.36
Website IP: 46.32.225.75
IP Location Country/State/City: Germany / Nordrhein-westfalen / Koeln - see top providers in Deutschland
ISP Name / ISP URL: Host Europe GmbH / hosteurope.de

Customer Testimonials

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Social Networks

https://www.linkedin.com/company/heart-internet-ltd
Heart Internet Ltd (est. 2004) is a Privately Held entity having 541 followers on LinkedIn and 51-200 employees, industry Information Technology & Services.
https://plus.google.com/+heartinternet
Heart Internet account is having 954 followers and 0 plus one count. Last activity on Jul 17, 2018. See recent Google Plus Posts:
heartinternet.uk Icon
- .com, .uk, .co.uk - what’s your pick? https://bit.ly/2qJXvGh Your website deserves great web hosting
- Explore video marketing on LinkedIn for your business and your clients.http://ow.ly/1yW530jwS67 LinkedIn Introduces Video Ads
- Get to know your users. Understand their wants, needs and desires. Then feed them an experience which makes them come back for seconds. http://ow.ly/wfIU30iecxv The Beginner's Guide to UX Personas - Heart Internet Blog - Focusing on all aspects of the web
Heart Internet Blog  Using Wordpress version 4.9.7. Blog added on 2015 Jan, with total 150 articles, language en-GB. See recent blogs summary posts:
- The ad is dead, long live the ad: the future for digital advertising - How can you navigate the ever-changing world of digital advertising? We look at the trends you need to be aware of in the world of online ads so you can keep your finger on the pulse. The post The ...
- Come see us at WordCamp Brighton! - We're absolutely delighted to announce that Heart Internet is once again sponsoring WordCamp Brighton, happening on August 17th through 19th at the Clarendon Centre. The post Come see us at WordCamp
- Website of the Month July 2018 – Cycled! - We are pleased to announce that the Website of the Month winner for July 2018 is Cycled, a bespoke news site and blog that features the coolest products and apparel in cycling. The post Website of ...

Domains trend


Heart Internet domain trend

ReviewsCustomer Ratings

The quick stats of Heart Internet profile shows a note average of 5 out of 10, counting 16 opinions. (few listed on the top of the page)
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How much is 2+2 ? Respond with 4
 
(6 = 37.5%)
(1 = 6.25%)
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(7 = 43.75%)
Rob Phillips (rob.phillips@y...) / thegoodhost.me
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
heartless internet
hello there
I have been through the gauntlet of web host providers and I recently moved from 123Reg (webfusion) I found their customer support reachable if not always consistent first i tried the vps
Really nice kit using plesk panel then i find out any question about vps were answered with WE DONT PROVIDE support with this package so
I downgraded to a reseller account
and then found out the interface was out of the ark HA HA
I started looking for a fresh approach to web hosting and found out
about heart internet wow their website looks like the solution i was looking for.
A company that cares !
So i spent the last 4 weeks learning the system there
Everything looks great I got all the way to being set up with hostpay payment system
I admit it all looks great and professional
I set up my api with the cart and my merchant provider(all good ).
I just had a few changes of links to make to link homepage link on hostpay to my hp a simple task
not having [read more...]
Gabrielle Green (gabagreen2@h...) / onlineshoppingcentre.co.uk
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Heart Internet used a 'bait and switch' trick to grow their business. So they brought on board thousands of customers by promising free hosting if you registered a domain name through them. Even though the domain names were most expensive than other domain name registered, I registered them through HeartInternet because of the promise of free hosting.

Then, all of a sudden, they switched off the free hosting. I couldn't access my files. I have sent countless support tickets but their staff such as Alistair White refuse to assist. They will only allow me access to my valuable files if I buy their premium hosting service, which I can't afford. So now my site has been down for a whole month.

People should avoid these people like the plague. Heart Internet is just terrible and their support staff such as Alistair White are arrogant and rude.
Sarah (sarah@d...) / themillshop.co.uk
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Its tough to research a web host with all the fake review sites and made up top 10 lists so I wanted to add a genuine review here and recommend Heart. I have my reseller hosting with them and the prices coupled with the features are spot on. It is (sadly) refreshing to find a company with no hidden costs and a clear flat monthly fee so you always know where you stand with them.
andrew Parker (parkerand@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
cut of my hosting service due to alleged spamming. Wouldn't explain why rude impolite customer service

avoid like they are the worst providers I have every seen and impossible to contact
John Williscroft (design@i...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
We now have about 50 customer sites and 30 domain names with Heart Internet on our reseller account and have had very few problems. We're a web design company and don't want to spend any unpaid time messing around with hosting - Heart gives us few fewer problems than any other hosting company we use.

Setting up new domains and hosting accounts is simple and quick. The control panels offer lots of features for the reseller and end-client. Many requirements can be carried out by our clients on their control panel without our input. The email system offered to clients is very good, with adjustable anti-spam and nice webmail - and we've seen very few spam blocking problems, if any.
Andy jones (andymc@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Cheap webhost. The McDonalds of webhosting. Terrible and impolite customer support.

This is the only webhost I have ever come across which forces you to receive their promotional emails i.e. spams you. There is absolutely no way to stop receiving their barrage of emails, as they say there is no way of unsubscribing if you are a customer.

Avoid like the plague.
Bob White (bob@2...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Excellent service. I have 22 domains on the reseller account and the support never takes more than 5 minutes to get back to me with an answer.
Brian Perrett (brianperrett@o...)
Time Hosted: under 1 month.
Global rating
Customer Relation
Back in February 2007 I was looking around for a suitable "home" for this website, as it was getting larger than the space available on the Virgin Media server that I was using. One of the options I looked at was Heart Internet. I can't remember exactly what was being offered at the time but I decided against going with them and never used the free subscription that I signed up to. All was quiet on that front and I totally forgot about them.

Forgot about them, that is, until I received an e-mailed newsletter, on 24 October 2008, telling me about their new telecom services! It ended with the line: "This newsletter is sent as part of your Heart Internet subscription."

"OK," I thought, "I'll log in and cancell my subscription, that'll stop any more newsletters and be the end of it."

How wrong I was! I searched my emails of sign-ups (kept in a seperate folder), inbox, recovered e-mails from when the inbox played up, in fact everywhere on the PC! I couldn't find any log-in [read more...]
Gavin Cole (gavin@t...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
We have been using Heart Internet for nearly 3 years now and are still very satisfied with the price/performance. As a reseller, there is no other company who give you a better deal. Their control panel is excellent, and very comprehensive - you can configure your own customers control panel to match your own brand and easily control what features they have access too.

Tech support are very quick to respond to support tickets and are always very helpful. It's just a shame that you cannot call them for support. This is the only minor grievance as when their server has problems (which is very, very rare) you cannot post tickets for support.

We have used 1&1 Internet, Webfusion, UK2.net, Easily, ZEN Internet and 123-Reg in the past. Heart is easily the best company to host with. Heart constantly update/add to their control panel feature set while some of the above seem to stuck in the past.

Other people who have complained about issues with the heart site going down have [read more...]
CarbonHosting (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
have you tried http://www.webhostingstatus.com lately ?

It tells you if they have issues, the last one, which i thought was DNS due to the sites not pinging at all, (Basically NOT THERE!) was inessance correct, the power to the datacentre was compromised, hence EVERY service to the datacentre would have been affected. Ift was resolved pretty quickly, in my opion, especially with the horrible weather.

I think they know when they have issues, and really you can't complain about the service when you look at the cost and the amount of extra utils they give you free, and the unlimited bandwidth !

www.carbonhosting.co.uk
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Customer Relation
This is the third time in 5 months I have not been able to access my account with Heartinternet. I cannot communicate with them either. The server looks like it's down again. There are no phone numbers or customer service to contact either as all information is held on their website which I cannot access!!
How annoying, I can't even get to the home page www.heartinternet.co.uk. 'page cannot be displayed' is the only thing I can get hold of.

What's with this site? If this continues, I'll have to find another host!
CarbonHosting (alan@c...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
It looks like Heart Internets DNS are down !
This is the first issue i've seen so far.

www.carbonhosting.co.uk
yekta acar (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I have hosted a website and just after only 1 day My website is down !!!!
I cant reach my website. it is down!
I cant even reach the of www.heartinternet.co.uk!!!
it has been 5 hours since I have noticed. I cant reach anyone from the company!!
Their website is DOWN!!!
They need to find a good host for their own website!

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