Host Europe Review 2024. Is hosteurope.de good web hosting in Germany?
9 user reviews; 0 support responses; 0 testimonials; 34 products, 0 promotions, 7 social accounts; 1,002,215 hosted domains, Alexa #43153; 📆 listed 2008 (#6324)Host Europe
Website language(s): en-US de-DE
Hansestrasse 111
Köln , NW 51149 DE
☎ Phone +49 221 99999 301
📧 info@h...Website language(s): en-US de-DE
👪 Most Recent Customer Reviews
📅
-anonymous- (greg.ruthenbeck@g...)
😠 Tried their service. Immediately found it unsuitable. Attempted to cancel the account, but received error "Unbalanced Account" in their admin area. Eventually found their support contact details. Asked for cancellation and refund. Received response that the 2months charged cannot be refunded because "request not received in first 14 days". Well, if the admin area worked it would have been received 2hrs after initial sign up. Worst service experience in a long time
📅
-anonymous- (mwoja5@h...) / never got a change to host my site
😠 Their site has an english option but only a small fraction of words are actually in english. I used google translate, but that took so long to have to translate every option, every word, etc. I had used around 10 hosting companies previously and all of them had c-panel and where very easy to use. Host Europe does not! This made things a lot more difficult to set up. I was in contact with support back and forward for a couple of weeks without much luck. I spent at least a few hours trying to get my site going and in the end I asked for my money back because it was all too hard. They said no. And it was only about 2-3 weeks after I signed up and now apparently I am stuck in their 1 year "contract". Good deal!
📅
robert (rp@a...) / art-idea.com
😠 telefone line cut off, too manny calls, sorry
fax line busy
kiss and selfservice tools too complicated for not technicians
repy from support: WE DO NOT PROVIDE CUSTOMER SERVICE
whaoo
fax line busy
kiss and selfservice tools too complicated for not technicians
repy from support: WE DO NOT PROVIDE CUSTOMER SERVICE
whaoo
MORE REVIEWS
📄 Editorial Review
🔃 Host Europe is part of HEG🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: hosteurope.ch loomes.de internet24.ch internet24.de hosteurope.com
Founded in 1997, HostEurope is a large German-based hosting provider that offers solutions for individuals, small or medium-sized companies, as well as agencies. Their hardware is powered by Dell and Hewlett Packard Enterprise. They are also a green company using renewable energies.
The company specializes in the following web hosting solutions:
- Shared Hosting;
- VPS Hosting;
- Virtual Dedicated Servers;
- Dedicated Servers;
- Cloud Hosting;
- Domain Registration;
- SSL Certificates;
Shared hosting packages include virus protection with security offered through Karpersky and SSL included. Customers get automatic backup, multiple PHP versions, support for databases (MySQL) and these plans are optimized for web apps (WordPress, Joomla).
VPS servers run on Linux distributions (Ubuntu, Debian, CentOS) or Windows OS. Servers are configured on SSD drives, they are Node.js ready and support Ruby and Git. These servers are set on Intel Xeon CPUs processors and bandwidth can reach up to 100 Mbit/s.
Dedicated servers are configured on RAID 1, 5 and 10 (depending on the plan you choose) and Intel Xeon ES v4 processors. Besides the dedicated resources, the servers are also mobile-optimized and deployment is made within 60 minutes.
💰 Price & Cost
They offer standard pricing rates for their services. HostEurope imposes a minimum contract length of a 12-month period. Customers can choose to pay monthly or annually.
They do not mention the possibility for customers to get a refund for their products.
⌛ Reliability
They offer 99.95% uptime guarantee backed by SLA for the services they provide. Network availability at HostEurope is made sure through Netcraft (Internet service provider).
🏢 Data Center
The headquarters of the company are located in Cologne, Germany. They also own offices present in Austria and Switzerland.
✍️ Customer Support
Active 24/7/365, the customers can contact tech support via e-mail, phone or live chat. Customers are also provided with an FAQ section which they can check out for solutions for various issues. HostEurope is active on social media too, so customers can contact them on Facebook or Twitter.
🔨 Control Panel
HostEurope uses both cPanel and Plesk as administration tools – the two most popular control panels in the hosting industry.
🎯 Conclusion
HostEurope offers a wide range of hosting products loaded with features and available for regular prices.They run their business from several offices located in Europe, offer good support options and control through cPanel/Plesk control panels. Unfortunately, there is no mention of a money-back guarantee.
Overall, HostEurope is a German-based hosting company offering professional services for various online projects.
🌏 Server locations:
📢 Special pages
Website research for Host Europe on December 16, 2020 by WebHostingTop
🎁 Host Europe Promotions
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📊 Web stats
⚑ Targeting: | Austria, Canada, Germany, Switzerland, United Kingdom, United States |
📂 Details for https://www.hosteurope.de/ | |
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📥 Website DNS: | dns2.hosteurope.de => 80.237.136.144 ( Frankfurt am Main ) / Host Europe GmbH dns.hosteurope.de => 80.237.128.156 ( Frankfurt am Main ) / Host Europe GmbH MX::mx0.hosteurope.de => 92.51.170.70 ( Frankfurt am Main ) / Host Europe GmbH |
📌 Website IP: | 92.204.35.32 |
📍 IP localization: | Germany, Nordrhein-westfalen, Koeln - see top providers in Deutschland, Nordrhein-westfalen |
🔗 ISP Name, URL: | Host Europe GmbH, hosteurope.de |
✅ Customer testimonials
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📋 Host Europe News / Press release
SWsoft Virtuozzo Grows in Popularity - Service automation and virtualization provider SWsoft (swsoft.com) announced on Thursday that more service providers and IT organizations worldwide are using its Virtuozzo virtualization software to reduce expensive electric costs and lower their energy consumption.
"Virtuozzo delivers the highest density available in a virtualization solution, enabling hundreds of virtual environments on a single physical server, and so it offers the greatest potential for energy savings," says Serguei Beloussov, CEO of SWsoft. "By using Virtuozzo to achieve their green computing goals, hosting providers can significantly reduce their energy usage while also realizing greater efficiency in their data [...]
"Virtuozzo delivers the highest density available in a virtualization solution, enabling hundreds of virtual environments on a single physical server, and so it offers the greatest potential for energy savings," says Serguei Beloussov, CEO of SWsoft. "By using Virtuozzo to achieve their green computing goals, hosting providers can significantly reduce their energy usage while also realizing greater efficiency in their data [...]
Host Europe Wins eco Award - Host Europe (hosteurope.de), part of the Pipex (pipexgroup.com) group of companies, announced on Tuesday it has won the eco Internet Award 2007 for Best Enterprise Internet Hosting Provider at the eco Gala (eco.de) in Cologne, Germany on June 19. The group beat out more than 200 entries, judged by an expert panel that comprised of ITC industry members, government institutions and universities, to win one of the 13 awards.Â
Host Europe was honored by eco e.V., the Association of German Internet Commerce, as the best value-for-money for enterprise server hosting services. The honorary speech highlighted the success of Host Europe's managed hosting offerings, as well as the newly opened [...]
[search all hosteurope.de news]Host Europe was honored by eco e.V., the Association of German Internet Commerce, as the best value-for-money for enterprise server hosting services. The honorary speech highlighted the success of Host Europe's managed hosting offerings, as well as the newly opened [...]
📣 Host Europe Social Networks
https://twitter.com/hosteurope
Webhosting, Webspace und Hosting-Lösungen für Privat- und Geschäftskunden. Service-Zeiten auf Twitter: Mo-Fr 09:00 bis 16:00 Uhr.
Account started from July, 2009, having already 5754 tweets with 3397 followers and 1082 friends. Last activity on . See recent tweets:
Webhosting, Webspace und Hosting-Lösungen für Privat- und Geschäftskunden. Service-Zeiten auf Twitter: Mo-Fr 09:00 bis 16:00 Uhr.
Account started from July, 2009, having already 5754 tweets with 3397 followers and 1082 friends. Last activity on . See recent tweets:
- Goodbye, #NoisyNeighbors! https://t.co/SDEBEBXhDr
https://www.facebook.com/hosteurope/
Host Europe GmbH account is having lots of likes, talking about them several people. Last activity on .
Host Europe GmbH account is having lots of likes, talking about them several people. Last activity on .
Language de
https://www.linkedin.com/company/host-europe/
Host Europe GmbH (established 1997) is a Privately Held entity having 526 followers on LinkedIn and 201-500 employees, industry Internet.
Host Europe GmbH (established 1997) is a Privately Held entity having 526 followers on LinkedIn and 201-500 employees, industry Internet.
Host Europe Blog Using Wordpress version 6.6.1. Blog added on May, 2014, with total 713 articles, Language de-DE. Latest post on
📈 Domains trend
Reviews👪 Host Europe Customer Ratings
The quick stats of Host Europe profile shows a note average of 3.4 out of 10, counting 9 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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(1 = 11.11%) | |
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(1 = 11.11%) | |
(1 = 11.11%) | |
(1 = 11.11%) | |
(5 = 55.56%) |
📅
Ole Laursen (olau@i...) / iola.dk
😞 Great price, great availability, support has generally been friendly, overall really satisfied.
However, there's one stone in the shoe, and unfortunately, it's so big that I can't recommend HostEurope at all. The kernel version in their virtual servers is fixed to a really old version. This means that if you are running Debian and need to upgrade, you're completely stuck because newer Debian packages require newer libc releases which require a kernel version > 2.6.26.
I have contacted support about this issue, which they were completely uncooperative about. They don't offer any sort of migration part. If you buy a virtual server, you won't be able to upgrade it at any point in the future - you have to migrate yourself. It appears they don't give a damn at all about this. They don't advertise this fact before you buy.
So if you never need to run new software, go for HostEurope, they're cheap and solid, if you do need to upgrade, stay away.
However, there's one stone in the shoe, and unfortunately, it's so big that I can't recommend HostEurope at all. The kernel version in their virtual servers is fixed to a really old version. This means that if you are running Debian and need to upgrade, you're completely stuck because newer Debian packages require newer libc releases which require a kernel version > 2.6.26.
I have contacted support about this issue, which they were completely uncooperative about. They don't offer any sort of migration part. If you buy a virtual server, you won't be able to upgrade it at any point in the future - you have to migrate yourself. It appears they don't give a damn at all about this. They don't advertise this fact before you buy.
So if you never need to run new software, go for HostEurope, they're cheap and solid, if you do need to upgrade, stay away.
📅
Tseng (tseng-mail@g...)
😃 I have a virtual server there. Service and performance is great so far. Support is nice so far.
My questions got answered quickly and usually within 24-36 hours. Haven't used the paid services yet, as I manage it all myself and just ask for hints which were always useful so far.
Only thing I'm not fully satisfied with is the fact, that I can't upgrade the OS of the Guest OS manually and it's running the (at the time i ordered) latest LTS version of ubuntu (8.04) which is bit outdated for my taste and the its repository has some old packages which aren't updated anymore, beyond the typical service updates (security and critical bugfixes).
But as far as I understand, that's a technical limitation, as the kernel/OS of the guest OS must match with the one of the host for best performance. So i have to wait a few months until there is a ubuntu/kernel update which is supported by virtuozzo and Plesk to switch on ubuntu 10.4 lts.
Until then I have/can live with the older packages
My questions got answered quickly and usually within 24-36 hours. Haven't used the paid services yet, as I manage it all myself and just ask for hints which were always useful so far.
Only thing I'm not fully satisfied with is the fact, that I can't upgrade the OS of the Guest OS manually and it's running the (at the time i ordered) latest LTS version of ubuntu (8.04) which is bit outdated for my taste and the its repository has some old packages which aren't updated anymore, beyond the typical service updates (security and critical bugfixes).
But as far as I understand, that's a technical limitation, as the kernel/OS of the guest OS must match with the one of the host for best performance. So i have to wait a few months until there is a ubuntu/kernel update which is supported by virtuozzo and Plesk to switch on ubuntu 10.4 lts.
Until then I have/can live with the older packages
📅
- another anon - | -no email-
😁 Don't let the three reviews from June 2009 fool you - I'm quite sure, this is always the same reviewer, since (s)he always writes "replay", where it should be "reply".
IMHO HostEurope is one of the best hosting companies - at least in Germany, perhaps in the EU.
To be honest, "we" are a Company and therefore cannot be compared to typical "I want to my personal blog"-Customers.
We're hosting each and every project at HostEurope for 7 Years now, currently using 8 individual (Debian Linux x86 and x64) servers and a Hardware Firewall.
We never had any issues with HostEurope, neither regarding pricing/invoicing, nor Hardware, Connectivity, Support or Services like Backup, etc.
Of course, there's another major difference: We are root on all our servers and manage them using SSH. Therefore, we don't care about any (Pseudo-)Admin-Interfaces like Plesk or whatever.
Everything just works at HostEurope.
IMHO HostEurope is one of the best hosting companies - at least in Germany, perhaps in the EU.
To be honest, "we" are a Company and therefore cannot be compared to typical "I want to my personal blog"-Customers.
We're hosting each and every project at HostEurope for 7 Years now, currently using 8 individual (Debian Linux x86 and x64) servers and a Hardware Firewall.
We never had any issues with HostEurope, neither regarding pricing/invoicing, nor Hardware, Connectivity, Support or Services like Backup, etc.
Of course, there's another major difference: We are root on all our servers and manage them using SSH. Therefore, we don't care about any (Pseudo-)Admin-Interfaces like Plesk or whatever.
Everything just works at HostEurope.
📅
-anonymous- (-no email-)
😉 Since 02.06.2009 Host Europe GmbH ignore customer and is responsible for data loose because there was no replay and any reaction from their side.
In past posts we inform public opinion and Host Europe about their behavior that sounds in shortcut “we piss off customers – get lost”
Till today, after 22 days there is no replay from Host Europe and finally from 17.06.2009 we decide to fight with Host Europe GmbH. For now we starting our lawyers and soon case in court.
Host Europe will not start use their brains? – seem so, cause they use only MB or TB but that what they have done is not human behavior.
Anyway, sooner or later we will proof that we have right for our goods stored at Host Europe GmbH server.
To remind you – nobody informed us about shot down server, nobody from Host Europe did not send us any file or notice that we finish cooperation, more over, they charged us money, and shot down server…
Can anybody understand it?
All that after more than 2 years of [read more...]
In past posts we inform public opinion and Host Europe about their behavior that sounds in shortcut “we piss off customers – get lost”
Till today, after 22 days there is no replay from Host Europe and finally from 17.06.2009 we decide to fight with Host Europe GmbH. For now we starting our lawyers and soon case in court.
Host Europe will not start use their brains? – seem so, cause they use only MB or TB but that what they have done is not human behavior.
Anyway, sooner or later we will proof that we have right for our goods stored at Host Europe GmbH server.
To remind you – nobody informed us about shot down server, nobody from Host Europe did not send us any file or notice that we finish cooperation, more over, they charged us money, and shot down server…
Can anybody understand it?
All that after more than 2 years of [read more...]
📅
customer (-no email-)
😠 Host Europe support sleep well. Customers don’t
Next days are passing, and still Host Europe do not replay, besides, they still have our data, and they paid, but server is off.
How it’s possible that you pay fee, you write 10 e-mails per day, and nobody react?
Host Europe no reaction – Customer loosing money and time.
Besides, they are not cheap hosting company, comparing to quality and offer of competitors, but we was think, that if price is higher, than:
- support will be better
- quality will be better
What we got in fact is:
- no replay for our e-mails
- no server
- lost data
- lost money
- lost time
If you are non German customer do not count for full help in English – they just advertise in English as “World Class Hosting Company” – but in fact they are not.
All panels and help + alerts are in German, only information that you have to pay is in English…
So once again we ask owners of Host Europe – are you really want to make from people [read more...]
Next days are passing, and still Host Europe do not replay, besides, they still have our data, and they paid, but server is off.
How it’s possible that you pay fee, you write 10 e-mails per day, and nobody react?
Host Europe no reaction – Customer loosing money and time.
Besides, they are not cheap hosting company, comparing to quality and offer of competitors, but we was think, that if price is higher, than:
- support will be better
- quality will be better
What we got in fact is:
- no replay for our e-mails
- no server
- lost data
- lost money
- lost time
If you are non German customer do not count for full help in English – they just advertise in English as “World Class Hosting Company” – but in fact they are not.
All panels and help + alerts are in German, only information that you have to pay is in English…
So once again we ask owners of Host Europe – are you really want to make from people [read more...]
📅
-anonymous- (-no email-)
😠 Before you will decide to use HostEurope.de – think about it twice and read our open letter to that company.
From Monday 01.06.2009 I’m trying to solve problem with your company on good and partnership relations (after more than 2 years cooperation).
Monday 01.06.2009 I received from you e-mail that we have delay with payment.
That is truth, we were. On 03.06 all fees was transferred to you by express bank transfer - confirmation you got.
After that there was no message from you.
Next day - yesterday (02.06.2009 - at about 1:00PM)our server was turned off.
I made a call and I was explain that we need time till Friday and I got answer - NO, only after payment we can turn on server.
Ok, fine – so NEXT DAY as soon as possible we have done transfer.
Today I’m sending confirmation 03.06.2009 to you about done payment, and I have an answer that is too late and it’s end of cooperation!????
“—–Original Message—–
From: Host Europe GmbH Vertrieb [read more...]
From Monday 01.06.2009 I’m trying to solve problem with your company on good and partnership relations (after more than 2 years cooperation).
Monday 01.06.2009 I received from you e-mail that we have delay with payment.
That is truth, we were. On 03.06 all fees was transferred to you by express bank transfer - confirmation you got.
After that there was no message from you.
Next day - yesterday (02.06.2009 - at about 1:00PM)our server was turned off.
I made a call and I was explain that we need time till Friday and I got answer - NO, only after payment we can turn on server.
Ok, fine – so NEXT DAY as soon as possible we have done transfer.
Today I’m sending confirmation 03.06.2009 to you about done payment, and I have an answer that is too late and it’s end of cooperation!????
“—–Original Message—–
From: Host Europe GmbH Vertrieb [read more...]