Best Western UK Builds Online Reservation System On Ebone Network
📅 - Customers of Best Western GB (bestwestern.co.uk) - theUK's largest group of independently owned hotels - can now book rooms atany time of day using a new Internet-based reservation system that uses theEbone (ebone.com) network to make fast, secure and reliable booking transactions.
Customers booking online can quickly search and select hotels, completebooking forms and submit reservations without suffering slow page downloadsand information processing times. The online reservation system makes itpossible to book hotels in other time zones across the world. Best Western'sUK reservation system, which is restricted to 12-hour availability,complements the online system and is part of Best Western's global bookingsystem serving around 50 million guests world-wide each year.
Mike Goryl, head of IT at Best Western said: "Quality of service isparamount in the hospitality sector, and we had to ensure that this wasreflected by our chosen network partner. Having considered a variety ofoperators, Ebone demonstrated the quality of service associated with such anexperienced provider with a robust and secure network infrastructure."
Best Western's new online reservation web site uses Ebone's IP and broadbandnetwork to deliver high availability, high performance service.
"When integrating traditional business practices with Internet-basedservices, it is vital for businesses to feel they have the support andsecurity from their network partner," Leo McCloskey, senior vice president,marketing, Ebone said. "Our experience and infrastructure allow us to dealwith these issues, letting our customers focus on what they do best -serving their users."
Best Western GB has 350 independently owned two, three and four star qualityhotels within its portfolio ranging from busy city centre hotels to quietretreats in country and coastal locations. As an Ebone customer, BestWestern as direct access to Europe's largest, 10Gbps fibre-optic Internetbackbone and backed up by over a decade of IP and broadband networkingexperience. Flexibility in Ebone's network service capability means it canexpand to meet Best Western's requirements at any given time.
Customers booking online can quickly search and select hotels, completebooking forms and submit reservations without suffering slow page downloadsand information processing times. The online reservation system makes itpossible to book hotels in other time zones across the world. Best Western'sUK reservation system, which is restricted to 12-hour availability,complements the online system and is part of Best Western's global bookingsystem serving around 50 million guests world-wide each year.
Mike Goryl, head of IT at Best Western said: "Quality of service isparamount in the hospitality sector, and we had to ensure that this wasreflected by our chosen network partner. Having considered a variety ofoperators, Ebone demonstrated the quality of service associated with such anexperienced provider with a robust and secure network infrastructure."
Best Western's new online reservation web site uses Ebone's IP and broadbandnetwork to deliver high availability, high performance service.
"When integrating traditional business practices with Internet-basedservices, it is vital for businesses to feel they have the support andsecurity from their network partner," Leo McCloskey, senior vice president,marketing, Ebone said. "Our experience and infrastructure allow us to dealwith these issues, letting our customers focus on what they do best -serving their users."
Best Western GB has 350 independently owned two, three and four star qualityhotels within its portfolio ranging from busy city centre hotels to quietretreats in country and coastal locations. As an Ebone customer, BestWestern as direct access to Europe's largest, 10Gbps fibre-optic Internetbackbone and backed up by over a decade of IP and broadband networkingexperience. Flexibility in Ebone's network service capability means it canexpand to meet Best Western's requirements at any given time.
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URL source: http://www.thewhir.com/marketwatch/bestwestern821.cfm
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