Templus Review 2026. Is templus.com good or bad on providing Data Center services?

📄 Editorial Review

(3*) 🔧 Services: Data Center
⇔ Redirected from bitnap.net
Templus is a regional data center and colocation platform focused on Southern Europe rather than a classic retail web host. Instead of selling shared hosting or small VPS packages, they provide carrier-neutral data centers, colocation space, connectivity and remote-hands services for companies that want to run their own infrastructure close to end users in Spain and Portugal (and increasingly across Europe). The platform is backed by institutional investors and led by Ignacio "Nacho" Velilla, a veteran of the data center industry, and operates with a clear focus on proximity, security, connectivity and sustainability.

At the heart of the service portfolio is colocation. Customers rent space & power at one of the Templus data centers, from individual racks up to larger private areas. Facilities are designed to Tier III standards, with dual A/B power feeds, redundant infrastructure and strict environmental control. Power is metered at rack level, white-space areas are under CCTV surveillance, and customers get access to an online DCIM portal that shows real-time energy consumption and environmental conditions so they can keep a close eye on efficiency and capacity.

In February 2025, Templus, backed by ICG Infra and Teras Capital, acquired the bitNAP data center located in Barcelona from Cellnex.

Colocation is complemented by Connectivity Services, where Templus acts as a dense connectivity hub. Their campuses host a broad mix of terrestrial and mobile network operators, managed service providers, cybersecurity providers, content platforms and cloud services. Through cross-connects (XConnect) and structured cabling (Innerduct), customers interconnect quickly with carriers and partners inside the same site. This ecosystem approach makes the platform attractive for ISPs, content networks, SaaS vendors and enterprises that want low-latency access to multiple networks and clouds from one location.

A third pillar are the On-Site Services, essentially a structured 24x7 remote-hands offering. Dedicated technicians can unpack and install hardware, relocate equipment, test carrier circuits, power-cycle routers, switches or servers, run visual checks for troubleshooting, install customer-specified cabling and verify cable integrity. Combined with 24/7 support center and secure access control, this allows many customers to treat Templus as a fully managed remote facility and avoid constant travel to the data center.

Geographically, Templus is building what is effectively a mesh of regional data centers across the Iberian Peninsula and beyond. The current public list includes Templus Madrid (Alcalá de Henares), Barcelona, Málaga, Sevilla, Mallorca and Ceuta, each with its own power envelope, white-space capacity and multi-carrier presence. Additional facilities in Lisbon, Madrid and Valencia have been added through acquisitions, and an agreement is in place to take over nine further sites in key European cities. The ambition is to operate a network of more than 20 data centers with around 60 MW+ of capacity, making Templus one of the larger Southern European platforms for colocation.

From a technology and workload perspective, the platform is clearly designed with AI, GPU clusters and high-density enterprise workloads in mind. Templus already offers dedicated rooms prepared for very high densities (around 60 kW per rack) with liquid cooling, which is essential for modern AI and HPC deployments. Combined with strong connectivity and regional locations, this makes the platform attractive for organizations that want to run sovereign AI or latency-sensitive applications near their users rather than in a distant hyperscale hub.

In terms of corporate profile, Templus is a Spanish operator headquartered near Madrid, run by a relatively compact team (roughly 11–50 employees) with deep sector background. In just over a year of operations they have signed hundreds of customers, including telecom carriers, enterprises and public-sector entities, and they position themselves as a long-term infrastructure partner rather than a commodity hosting provider.

For someone coming from classic shared hosting, Templus will feel very different: this is not a place to buy a simple cPanel plan. For ISPs, system integrators, cloud providers or larger enterprises that want carrier-neutral colocation across multiple regional sites in Spain and Portugal, with strong sustainability and security credentials, the platform fits much better.

💰 Price & Cost

Templus runs on a fully customized, quote-based commercial model. There is no public price list and no online configurator for standard "plans" the way shared hosting and VPS hosts typically provide. Instead, colocation and connectivity are sized and priced individually: rack counts, power density, cross-connect volumes, remote-hands needs and any special build-outs are scoped with the sales team and contracted on that basis.

🏢 Data Center

One of the main strengths of Templus is the physical data center footprint and the attention paid to engineering, redundancy and sustainability. All currently listed facilities are built to Tier III standards, use 100% renewable energy and provide multi-carrier, neutral-campus connectivity.

The main Templus centers currently published are:

• Templus Madrid (Alcalá de Henares) – Utility power around 10 MW, Tier III, 100% renewable energy, about 2,600 m2 of available white space, more than 5 carriers and a fully carrier-neutral campus.
• Templus Barcelona – Utility power roughly 1.7 MW, Tier III, 100% renewable, about 700 m2 of white space, more than 10 carriers, also carrier-neutral.
• Templus Málaga – Utility power about 2.8 MW, Tier III, 100% renewable, around 600 m2 of white space, 10+ carriers, neutral campus.
• Templus Sevilla – Utility power about 0.8 MW, Tier III, 100% renewable, roughly 370 m2 of white space, 10+ carriers, neutral campus.
• Templus Mallorca – Utility power approximately 0.5 MW, Tier III, 100% renewable, about 350 m2 of white space, more than 3 carriers, neutral campus.
• Templus Ceuta – Utility power around 1 MW, Tier III, 100% renewable, about 800 m2 of white space, more than 5 carriers, neutral campus.

All of these sites are built around A/B power feeds, resilient cooling and environmental control. Colocation areas are continuously monitored by CCTV, and power is measured at rack level so customers can track their exact energy consumption. The platform adheres to ASHRAE A1 parameters for environmental conditions, which is a common reference for high-availability IT environments.

On top of the existing Spanish footprint, Templus has acquired additional sites and is in the process of absorbing three data centers from Grupo Aire (Lisbon, Madrid and Valencia) and nine further data centers from AtlasEdge in key European markets (cities like Madrid, Barcelona, Milan, Zurich, Paris, Amsterdam, London, Leeds and Copenhagen). With these deals, overall installed and planned capacity climbs beyond 60 MW, and the regional nature of the platform extends from Spain and Portugal into the broader European backbone.

From a sustainability angle, the company is quite aggressive. Templus explicitly commits to running on 100% renewable energy, focusing on low PUE (Power Usage Effectiveness) and WUE (Water Usage Effectiveness), and aligns its strategy with the 2030 Agenda for sustainable development. Energy-efficiency is not just a slogan: they maintain a Quality, Environment, Energy and Information Security Management System, and invest in efficient equipment and designs to reduce energy usage at every stage.

Security and compliance are backed by formal certifications:

• ENS (Esquema Nacional de Seguridad, high category) certification for information systems supporting physical access management and data-center inventory/management.
• ISO/IEC 27001:2022 certification for information security management covering data center hosting services.
• ISO 9001:2015 certification for quality management in the provision of data center hosting services.
• An additional ISO 50001 energy-management certificate (confirmed through their published certificate bundle) rounding out the governance of energy usage.

These certifications, issued by recognized bodies (Applus+ and SGS), confirm that processes for security, quality and energy management are audited and maintained, which is an important checkmark for enterprises, public administrations and regulated sectors.

On the availability side, Templus designs and operates to Tier III availability targets and publicly talks about delivering around 99.99% service availability, which corresponds to what one expects from well-run Tier III facilities. However, there is no detailed public SLA document laying out exact service credits or per-service uptime commitments; those details are handled individually in contracts. From a practical standpoint, the combination of Tier III design, multiple carriers, ENS and ISO certifications and 24x7 operations gives a strong reliability baseline, but anyone with strict SLA requirements should still scrutinize the specific contract wording.

The platform is also clearly tuned for modern high-density workloads, especially AI and GPU-heavy deployments. Templus has already rolled out dedicated AI rooms with densities up to roughly 60 kW per rack and liquid cooling, which places it among the more advanced regional colocation players in Southern Europe. That makes it a natural choice for enterprises and service providers that want to deploy AI infrastructure without building their own high-density data center.

✍️ Customer Support

Support at Templus is oriented around data center operations and remote-hands, not end-user website troubleshooting. The On-Site Services portfolio includes a 24x7 Support Center and controlled security access to the facilities. Customers can request a wide range of remote interventions, such as hardware unpacking and installation, equipment moves, internal circuit testing, power-cycling of network devices and servers, intra-rack cabling and physical inspection for troubleshooting.

For communication channels, Templus offers a contact form and central contact email (info@templus.com) for general inquiries, and operates an online DCIM portal and client area (portal.templus.com) for existing customers. The portal is used to supervise power and environmental conditions in real time and to manage certain operational aspects. There is also a 24/7 help line referenced in their service description, although the actual phone number is not published on the public pages and is likely provided as part of the onboarding process.

Overall, support is high-touch and infrastructure-centric: excellent for network operators, cloud providers and enterprises that need people on the ground to handle hardware, but not oriented to "my WordPress is broken"-type tickets.

🔨 Control Panel

Templus is not selling shared hosting or managed VPS plans. Instead, customers get two main control surfaces:
First, the online DCIM portal, where one can monitor in real time:

• Rack-level power consumption,
• Environmental conditions (temperature, etc.) in the colocation area,
• Possibly alarms or thresholds configured on the infrastructure side.

Second, the client area (portal), linked from the main site, which serves as a central access point for account management and operational interactions. While the exact feature set is not detailed publicly, this type of portal usually covers ticketing, access requests, scheduled interventions and service documentation.

All server-side management (operating system, applications, websites, databases, email, etc.) remains the customer’s responsibility. Templus delivers the secure, connected, power-redundant environment and remote hands, but it is not a managed application hosting provider in the classical sense. Companies that need cPanel hosting or turnkey WordPress management will have to combine Templus colocation with their own hosting stack or work through a managed service provider that uses Templus as the underlying facility.

🎯 Conclusion

Templus stands out as a modern, sustainability-focused regional colocation platform in Southern Europe rather than a typical web hosting company. Its strengths are clear:

• A growing network of Tier III data centers in Madrid, Barcelona, Málaga, Sevilla, Mallorca, Ceuta and newly acquired sites in Lisbon, Madrid and Valencia, plus additional facilities across Europe.
• 100% renewable energy use, focus on low PUE and WUE, and a formal integrated policy for quality, environment, energy and information security.
• Strong security and compliance posture with ENS (high category) and ISO/IEC 27001, ISO 9001 and ISO 50001 certifications explicitly tied to data center hosting services.
• Carrier-neutral campuses with multiple carriers per site and a rich digital ecosystem of network, cloud and service providers, giving customers real flexibility in connectivity design.
• Comprehensive colocation, connectivity and 24x7 remote-hands services, including DCIM-based monitoring and the ability to support very high-density AI/HPC racks with liquid cooling.

On the other hand, there are some limitations to be aware of:

• No retail shared hosting, VPS or simple dedicated server plans; everything is colocation and connectivity for organizations that bring their own hardware or use partners.
• No public pricing or detailed SLAs, which means every project must be qualified and quoted individually. This is normal for serious colocation but less convenient for smaller customers looking for quick price comparisons.
• Some of the more detailed documentation is available primarily in Spanish, even though key pages exist in English, so non-Spanish-speaking teams may occasionally rely on translation or direct communication with Templus.

For ISPs, carriers, cloud companies, AI/HPC teams and larger enterprises that want regional, sustainable and well-connected colocation in Spain and Portugal with room to scale into other European markets, Templus is a very compelling platform to consider. For small businesses just looking for an inexpensive website hosting plan, it is not the right fit – but for those building serious infrastructure in Southern Europe, the combination of Tier III facilities, renewable energy, strong security certifications and hands-on remote support makes Templus a strong candidate for long-term partnership.

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