superb.net review

9 user reviews, 0 support responses, 0 testimonials, 19 products, 0 promotions, 5 social accounts, 6354 domains, 4217 hosted, Alexa #330818, listed 2005 (#1883)

Most Recent Customer Reviews

-anonymous- (mbuechi@h...)
Time Hosted: over 3 years
Global rating
As a loyal ex customer for over five years I finally had to pull the plug on Superb hosting. Repeated outages, at times three times a week are simply unacceptable. We had to endure hour-long downtime, which remained unexplained and handled abysmally. Earlier this year their power failed and as poorly as they are organized their backup power failed, too! This meant my online services were inaccessible for half a day. Of course, they did not bother with an apology or even keeping customers in the loop. Over the years we have been plagued with their incompetence to deal with DDOS or just plain stupid mistakes, which brought down the network. 99.99% uptime? You wish – I don’t’ think they even believe this themselves. I would have had better uptime by hosting from my laptop at home. The overall infrastructure and management UI is outdated and has not improved in years. The servers kept getting slower due to improper management of virtual clients. It's been nothing but downhill for years [read more...]
Mary Landis (mtlndis@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Superb is not for the "little guy"
We were with Superb for 4 years. During the first 1.5-2 years things were OK. Then we started having issues - 3 bad disks, faulty power supplies, a few techs that seemed clueless. The end for us was on 12/30/11. Our hard drive failed and all data was lost. The back ups which were stored on the same machine but a separate disk were also corrupted. (In March 2012, 1 of our techs went to visit the datacenter and noticed the box had a faulty power supply.) After a month of back & forth with their tech people, we had a sever again but no data. We wound up going elsewhere and never using that server again. We forgot to cancel our contract until then sent us a bill in the beginning of July 2012. (Because I was on manual pay not automatic pay I got a bill). We canceled the service. Superb responded by sending us a note saying we would be billed up to August 3rd because we had to give them 30 days notice. On top of this I was getting a jillion notices everyday that if I didn't pay my [read more...]
Tom (tom@w...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Warning - Stay Away from Superb.net
I was a customer of superb.net for several years. They started out okay, but over the years, I had frequent problems with unreliable servers, email downtime, and sudden billing changes. After losing some of my own clients due to their unreliable service, I finally had enough and decided to move my business to another hosting company. I submitted a service cancellation request. Within days after submitting the cancellation, I was informed that they had "discovered" an error they made in billing over a year ago and they should have been charging us more for our account. Therefore, they decided to BACK-CHARGE us for over a year's worth of THEIR billing errors. We were never informed of this supposed increase in monthly charges - and now they were back-charging and telling us they wouldn't cancel our account until we paid for 14 months of charges. We tried to contact their billing, customer service, and tech support departments and could not get a response. Our support tickets, [read more...]
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Listed and verified since 2005
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Overview

About Superb.net

With over 20 years of experience under our belt, we have achieved excellence in providing customers the very best in cloud hosting, managed hosting, server colocation services, dedicated servers, shared hosting, and domain registration services relating to the hosting industry.

Our story dates back to 1996. Since our inception, we have evolved to be the most highly-awarded, premier hosting provider recognized by numerous leading trade organizations and directories.

Source: https://www.superb.net/about/

Why Choose Us?

From the very beginning, we've been building long term goals. We've built our infrastructure to endure and our data centers to be resilient. We have invested heavily in truly superior staff. We intend for our business partnerships, our customers, and our staff to last for the long term. Our customer success stories is proof of our commitment.

As a veteran in the web hosting industry with over 20 years of experience, we’ve seen it all and done it all. In fact, we’ve hosted thousands of websites and we continue to add new customers every day. With a stellar track record since our inception in 1996, we know how important choosing the right web host provider is to meeting your individual and business needs.

After all, you’ve worked so hard on building your website(s) and the last thing you want is an unreliable web host provider causing your site to lag and crash, especially when you’ve just introduced it to the world. Even if you’ve built the greatest website of all, it would still be ineffective without having a reliable web host provider.

Source: https://www.superb.net/web-hosting

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Website research for Superb.net on April 13, 2017 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
GridLitefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 11
Free domains : 1
Dedicated IP's : 0

Full FTP access (users) 1
Domains Allowed (multiple web sites) 11

POP3/IMAP Mailboxes 1000 (10 GB)
Mailing List 10
MySQL Databases 5 x 100 MB

PHP 5
Custom PHPconfiguration
Python CGI
Java Applets
Perl 5
Server Side Includes
MySQL [...]
Plan URL : https://www.superb.net/web-hosting
$4.99/mo.20 GBunmetered 1 / 11
GridProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 50
Free domains : 1
Dedicated IP's : 0

Full FTP access (users) 20
2000 E-mails
Domains Allowed (multiple web sites) 50
SSH Access
Cron Jobs

POP3/IMAP Mailboxes 2000 (20 GB)
Mailing List 15
MySQL Databases 25 x 250 MB

PHP 5
Custom PHPconfiguration
Python CGI
Java [...]
Plan URL : https://www.superb.net/web-hosting
$6.99/mo.200 GBunmetered 1 / 50
GridMaxfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 1

Full FTP access (users) 50
4000 E-mails
Domains Allowed (multiple web sites) Unlimited
SSH Access
IP address resolution
SSL certificate Optional
Cron Jobs

POP3/IMAP Mailboxes 4000 (40 GB)
Mailing List 20
MySQL Databases Unlimited x 250 [...]
Plan URL : https://www.superb.net/web-hosting
$14.99/mo.unlimitedunmetered 1 / unlimited
Linux - Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
CS1-156featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 1000 MB
CPU : 1 CPU Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Passmark per Core 156.25
Total Passmark 156.25
SSD | SATA 10GB 40GB
Max # of VMs 1

Single VM - Guaranteed Resources
Single VM cloud instances, with guaranteed resources and performance. On the Superb Transparent Cloud, what you buy is [...]
Plan URL : https://www.superb.net/cloud-hosting/cloudservers.php
$29.00/mo.10 GB SSD1 TB 1 GB / 1
CS1-312featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 2000 MB
CPU : 2 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Passmark per Core 156.25
Total Passmark 312.5
SSD | SATA 20GB / 80GB
Max # of VMs 1

Single VM - Guaranteed Resources
Single VM cloud instances, with guaranteed resources and performance. On the Superb Transparent Cloud, what you buy is [...]
Plan URL : https://www.superb.net/cloud-hosting/cloudservers.php
$40.00/mo.20 GB SSD2 TB 2 GB / 1
CS1-468featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 3000 MB
CPU : 3 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Passmark per Core 156.25
Total Passmark 468.75
SSD | SATA 30GB / 120GB
Max # of VMs 1

Single VM - Guaranteed Resources
Single VM cloud instances, with guaranteed resources and performance. On the Superb Transparent Cloud, what you buy is [...]
Plan URL : https://www.superb.net/cloud-hosting/cloudservers.php
$55.00/mo.30 GB SSD3 TB 3 GB / 1
CS1-625featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 4 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Passmark per Core 156.25
Total Passmark 625
SSD | SATA 30GB / 120GB
Max # of VMs 1

Single VM - Guaranteed Resources
Single VM cloud instances, with guaranteed resources and performance. On the Superb Transparent Cloud, what you buy is [...]
Plan URL : https://www.superb.net/cloud-hosting/cloudservers.php
$70.00/mo.40 GB SSD4 TB 4 GB / 1
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
UniversalfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 11
Free domains : 1
Dedicated IP's : 0

2500 E-mails
Free Domain for up to 2 Years

After all, you’ve worked so hard on building your website(s) and the last thing you want is an unreliable web host provider causing your site to lag and crash, especially when you’ve just introduced it [...]
Plan URL : https://www.superb.net/web-hosting
$8.50/mo.50 GB750 GB 1 / 11
InfinityfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 26
Free domains : 1
Dedicated IP's : 0

3500 E-mails
Free Domain for up to 2 Years

After all, you’ve worked so hard on building your website(s) and the last thing you want is an unreliable web host provider causing your site to lag and crash, especially when you’ve just introduced it [...]
Plan URL : https://www.superb.net/web-hosting
$12.50/mo.200 GBunmetered 1 / 26
CustomProfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 10
Free domains : 1
Dedicated IP's : 0

3000 E-mails
Free Domain for up to 2 Years

After all, you’ve worked so hard on building your website(s) and the last thing you want is an unreliable web host provider causing your site to lag and crash, especially when you’ve just introduced it [...]
Plan URL : https://www.superb.net/web-hosting
$18.00/mo.100 GB1 TB 1 / 10
Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Intel Core i3-4330 3.5GhzfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : Intel Core i3-4330 3.5Ghz @2 Cores - 1 CPU, Dual Core
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 1

Hard Drive Type SATA3
Included Hard Drives 1
Max Available RAM (GB) 32
Max # of Hard Drives 4
CPU Cache (MB) 3
FSB/QPI 1066MHz
Deploy in 24 hours !
Plan URL : https://www.superb.net/dedicated-servers/lowcost
$159.00/mo.1000 GB6 TB 8 GB / 1
Cloud - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
DC1-1250featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 4 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Passmark per Core 312.5
Total Passmark 1250
SSD | SATA 50GB / 250GB
Max # of VMs 4

Resource Pool - Guaranteed Resources
Single large VM or multiple smaller VMs - your choice. The resource pool is yours, to "slice and dice" any way you want [...]
Plan URL : https://www.superb.net/cloud-hosting/dedicatedcloud.php
$120.00/mo.50 GB SSD10 TB 4 GB / 2
DC1*d-1250featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 4000 MB
CPU : 2 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Passmark per Core 625
Total Passmark 1250
SSD | SATA 50GB / 250GB
Max # of VMs 2

Dedicated Cloud – Dedicated Resources (100% of Cores) Single or Multiple VMs
Single large VM or multiple smaller VMs - your choice. The resource pool is [...]
Plan URL : https://www.superb.net/cloud-hosting/dedicated-cloud
$120.00/mo.50 GB SSD10 TB 4 GB / 2
DC1-2500featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : 8 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Passmark per Core 312.5
Total Passmark 2500
SSD | SATA 100GB / 500GB
Max # of VMs 8

Resource Pool - Guaranteed Resources
Single large VM or multiple smaller VMs - your choice. The resource pool is yours, to "slice and dice" any way you [...]
Plan URL : https://www.superb.net/cloud-hosting/dedicatedcloud.php
$195.00/mo.100 GB SSD10 TB 8 GB / 2
DC1-3750featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 12000 MB
CPU : 12 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Passmark per Core 312.5
Total Passmark 3750
SSD | SATA 175GB / 750GB
Max # of VMs 12

Resource Pool - Guaranteed Resources
Single large VM or multiple smaller VMs - your choice. The resource pool is yours, to "slice and dice" any way you [...]
Plan URL : https://www.superb.net/cloud-hosting/dedicatedcloud.php
$270.00/mo.175 GB SSD10 TB 12 GB / 2
DC1-5000featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 16000 MB
CPU : 16 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Passmark per Core 312.5
Total Passmark 5000
SSD | SATA 250GB / 1000GB
Max # of VMs 16

Resource Pool - Guaranteed Resources
Single large VM or multiple smaller VMs - your choice. The resource pool is yours, to "slice and dice" any way you [...]
Plan URL : https://www.superb.net/cloud-hosting/dedicatedcloud.php
$345.00/mo.250 GB SSD10 TB 16 GB / 2
DC1*d-10000featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : 16 CPU Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 2

Passmark per Core 625
Total Passmark 10000
SSD | SATA 400GB / 2000GB
Max # of VMs 16

Dedicated Cloud – Dedicated Resources (100% of Cores) Single or Multiple VMs
Single large VM or multiple smaller VMs - your choice. The resource pool is [...]
Plan URL : https://www.superb.net/cloud-hosting/dedicated-cloud
$595.00/mo.400 GB SSD10 TB 32 GB / 2
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

.biz .org $13.99/year
.info .net $11.99/year

ID protect $10/year

Since nearly 70% of internet users reach websites using direct domain navigation - just typing what they're looking for in the search line - you know that having a domain name that [...]
Plan URL : https://www.superb.net/domains
$10.99/yr.
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
Single Server Colocation 1U-2UfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments, Western Union
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

10 Mb/s port Sm

We mean it when we say we know colocation. With state-of-the-art data centers located on prime real estate in Manhattan NY, Seattle WA, McLean and Springfield, VA, you have the option to place your servers in any of the four [...]
Plan URL : https://www.superb.net/colocation
$99.00/mo. 4 TB

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News

Superb Internet Corporation Awarded GSA Schedule 70 Contract - Continuing in its commitment to excellence by achieving ISO 9001:2008 and ISO 27001:2013 certifications and years of ongoing SSAE-16 audits & compliance, Superb Internet, once again, surges Ahead of the Rest® by becoming one of very few facilities-based providers of enterprise cloud & hosting solutions to Federal, State and local government agencies via GSA Advantage (GSA IT Schedule 70), thus reducing the procurement challenges and speeding up, simplifying the purchasing process.
Prior to award, Superb Internet has gone through the stringent requirements set out by the GSA. Comprehensive evaluation, thorough customer interviews, regulated background check and rigorous financial assessment were conducted by the U.S. Federal Government to ensure that Superb Internet Corp. not only has the resources to handle large government contracts, but also that the business model is built upon a sound, solid financial and quality control foundations, and that security is always paramount. [search all superb.net news]

Social Networks

https://www.linkedin.com/company/superb-internet
Superb Internet Corp. (est. 1996) is a Privately Held entity having 250 followers on LinkedIn and 51-200 employees, industry Internet.
https://plus.google.com/+SuperbNet
Superb Internet account is having 8140 followers and 23460 plus one count. See recent Google+ Posts:
superb.net Icon
- 10 Fundamental Misnomers about Cloud Computing (http://gplus.ly/2m0armR)Although we'd wager to bet this list will shrink a bit as 10 Cloud Misunderstandings – Superb Internet Blog - Delivering 360° Hosting Experiences – and blogging about it!
- In case you missed it...Listen to Your Instincts When it Comes to the Cloud - (http://gplnk.us/2kH6mX0)If you've been successful in the Trust Your Intuition: One of the 4 Pillars of Big Data Success – Superb Internet Blog - Delivering 360° Hosting Experiences – and blogging about it!
- Make Your IT Résumé Stand Out (https://goo.gl/WueAl9)The #jobsearch can be an incredibly draining ex Retooling the IT Resume: Focus on Your X-Factor – Superb Internet Blog - Delivering 360° Hosting Experiences – and blogging about it!
Superb.net Blog Blog added on 2014 Feb, with total 221 articles, language en-US. See recent blogs summary posts:
- This sweet heart deal is just for you! - Happy Valentine's Day! For all you lovers of tech, we have a SWEET DEAL just for you. From now until the end of Feb,... The post This sweet heart deal is just for you! appeared first on Superb Intern
- Black Friday Bootcamp - 5 Tweaks To Your Facebook Page That Can Increase Black Friday Sales Yesterday, we learned how to create buzz for your black Friday sale. If you missed that article, you can read it here: Creating ...
- How to Make It Rain – Creating Buzz For Your Black Friday Sale - People love a deal... and they EXPECT a deal on Black Friday. One big retailer, in particular, is a master of Black Friday sales... and sales in general. In fact, they created their own holiday sale! This

Domains trend

ReviewsCustomer Ratings

The quick stats of Superb.net profile shows a note average of 2 out of 10, counting 9 opinions. (few listed on the top of the page)
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the tea farm (info@t...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
from good a few years ago to horrible
i've been with this company for years. they were really good in the beginning. but recently, it's simply been horrible. whenever there's an issue, you write a ticket and they try to solve it. but recently i've had issues with them, instead of trying to solve the error, they try to get you to buy a higher priced hosting. i tried to talk to the manager, instead of having a customer service manager call me, they had their sales manager call me. haha. all he did said was, id like to understand the problem, but the only solution is to upgrade.
Wayne Taylor (waynetaylor@p...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I would agree that their email services are completely unreliable. I can confirm the reports of multiple outages lasting for days experienced by others reported here. In fact as of this writing, (Dec 10, 2009) email is down again!

They do have regular updates, but they're pretty much useless consisting of statements like:

"Our Systems Team is still overlooking the issues we are facing on our shared mail services. We appreciate your continued patience and hope to have more details shortly."

That won't help me get my mail. If you need email I would avoid this company.
Ole Juul (oj@c...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I'm on shared hosting so perhaps I can't expect too much. What little interaction I've had with customer support has been excellent. Sometimes there is a bit of a delay in loading my web pages, but generally it is fast enough - especially considering the low price.

The one thing Superb really falls down on is their e-mail servers. They sometimes are down for a day or two. Although they keep you informed as to how they are doing, the bottom line is still that they are not doing well. Lack of e-mail access would probably make this company a no-go for a business which relies on communication - anything sales related, for example. I still plan to stick with Superb for now because they are great for cheap accounts and shared hosting, but if I expand my needs I will probably be looking for a more reliable solution to e-mail.
Pradhan Balter (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
While everyone at Superb is nice and accommodating, their servers are unbelievably unreliable. This year, (2009), they have had 2 major crashes. In the first, servers were down 3 days! While being constantly informed as to status of transfer to new, improved, servers, this revealed a brutal weakness in their redundancy and reliability. OK, it happens. Commitments were made to ensure this would never happen again.
Now, its September, and guess what?! AGAIN, major server crash. It's been 2 days. While these folks are well intended, the unreliability of this hosting service is simply too high to risk your personal and/or business hosting and e-mail.
I am on a shared hosting plan.
I have switched to another host and it is literally night and day...24/7 live voice tech support as opposed to Superb's e-mail support, with 24 hour turn around.
Bobby Buchanan (wehobobby@y...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
We were on a shared server plan. This company is a HUGE loser. Do yourself a favor and go find some other hosting company. 16 months ago, they had a hard drive failure on our server and when they went to do the backup, they discovered the BACKUP was useless. We lost 100% of our files, documents, etc.,and had to recreate our site from scratch or files that we still had on our end. Now, just this week (5/19/08) they've had ANOTHER hard drive failure on the same server, and after 72 hours of complete downtime and our websites being offline, they STILL have not completed the restore process, which leads me to the inevitable conclusion that this back up will prove no better than their last one. A complete hack and a VERY amatuer customer support. This kind of service is not only appalling, it's simply unheard of for a hosting provider. Trust me - they will LOSE ALL of their customers that were on that server, I'm sure!
windHaven (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have been hosting with superb.net for over 2 years. It is a plain jane hosting service. You don't get access to many things - no raw log files, no detailed server stats, no cron job and their control panel is very basic.

The customer service over the email is pretty useless - Your hosting option does not allow - this. You will need to upgrade...

Downtime is rare though. In all these years I have had only 5 downtime lasting about a day each time. If you think this is normal that is.

Yes. They have a reasonably fast server and connectivity is fairly decent.

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