❌ Host Nine review
26 user reviews; 1 support response; 0 testimonials; 12 products, 5 promotions, 4 social accounts; 4,956 domains; 1,510 hosted domains, Alexa #154461; 📆 listed 2007 (#6221)
2500 Ridgepoint Dr
Austin , TX 78754 US
☎ Phone +1.9194087600
📠 Fax +1.6782986780
📧 support@h...Website language(s): en-US
hostnine.com is inactive, but is redirected to asmallorange.com
👪 Most Recent Customer Reviews
📅
-anonymous- (-hidden-) / bitstrut.net
😠 No support for months
HORRIBLE SERVICE!!! I've been waiting like 6 months on a reply and phone calls, this hosting is a joke and not at all secure!!! Bunch of kids busy messing with other peoples websites when they were not ever asked to do most of what they do. I've lost backups, pages, all kinds of stuff, and I know their reps do this crap because it's happened for the two years I had their service!
HORRIBLE SERVICE!!! I've been waiting like 6 months on a reply and phone calls, this hosting is a joke and not at all secure!!! Bunch of kids busy messing with other peoples websites when they were not ever asked to do most of what they do. I've lost backups, pages, all kinds of stuff, and I know their reps do this crap because it's happened for the two years I had their service!
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arreferee (grant@r...) / refstripes.com
😞 Over time, Hostnine has declined
For the first year and a half, Hostnine was a great host. But, over the past year as my site/forum has grown, the customer service and uptime has declined greatly. My site was down quite often over the past 6 months and the typical response was "we are looking into this." It was down so often recently that I just changed hosts and said goodbye to Hostnine.
For someone with a small site who isn't worried about 99% uptime, Hostnine will be a very good host. They were typically quick to respond to tickets and were pretty easy to work with. But, if you have a site of any size and use a good amount of bandwidth per month, I would suggest finding a different host.
For the first year and a half, Hostnine was a great host. But, over the past year as my site/forum has grown, the customer service and uptime has declined greatly. My site was down quite often over the past 6 months and the typical response was "we are looking into this." It was down so often recently that I just changed hosts and said goodbye to Hostnine.
For someone with a small site who isn't worried about 99% uptime, Hostnine will be a very good host. They were typically quick to respond to tickets and were pretty easy to work with. But, if you have a site of any size and use a good amount of bandwidth per month, I would suggest finding a different host.
📅
Thiago Medeiros (email@t...) / thpe.net
😠 For me, being a customer of hostnine is painful, their servers becomes offline at least once a day, and some time take hours to go back, everyday you receive emails from your users complaining they cant acess the website, and them trow this responsability to users! like me, i run only a wordpress blog and its the thrird time the suspend my account (which makes my users suspect of my credibility) because they say and don´t proove that the site is loading their servers, also they took off all my features even my emails, other sites, even the cpanel where , if i could acess, could see anything relative to te problem, also their support is horrible, don´t provide information well, for example i sent a email asking about the suspension of my website 6 hours ago and until now NO RESPONSE!
Well, i will be leaving hostnine soon and here is my advice for all comunity.
Well, i will be leaving hostnine soon and here is my advice for all comunity.
MORE REVIEWS
📄 Overview
🔃 Host Nine is part of Newfold Digital🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: cirtexhosting.com
📜 About Host Nine
We’re on a mission to do things better. At HostNine we are committed to continually evaluating and improving our product line and your services - ensuring that we’re always firmly ahead of the competition, and even more importantly, providing our clients with everything that they need to be successful. We’re committed to using high-spec hardware and using our expert knowledge to maintain it - we don’t believe in cutting corners.🌏 Server locations:
📢 Special pages
- Contact us: https://secure.hostnine.com/clientarea.php
- About us: https://www.hostnine.com/why/
- Terms of Service: https://www.hostnine.com/terms-and-conditions/
- Knowledge base: https://support.hostnine.com/
Website research for Host Nine on December 10, 2020 by WebHostingTop
Coupons🎁 Promotions
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Host Nine Listed Plans
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Personal Plan | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  $39.99 SSLDedicated IP: $2/mo Priority Support: Unavailable It doesn’t get much simpler than this We want to make it as simple as possible for you to manage your hosting. In addition to our outstanding support, our package configuration gives [...] 🔗 Plan URL : https://www.hostnine.com/shared/ | $8.46/mo. | unlimited | unmetered | 0 / 1 | |
| Business | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.hostnine.com/shared/ | $13.42/mo. | unlimited | unmetered | 1 / unlimited | |
| Enterprise | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 1 Free SSLPriority Support It doesn’t get much simpler than this We want to make it as simple as possible for you to manage your hosting. In addition to our outstanding support, our package configuration gives you all the tools you need to be in [...] 🔗 Plan URL : https://www.hostnine.com/shared/ | $18.14/mo. | unlimited | unmetered | 1 / unlimited | |
| 🔧 Dedicated - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Value Server | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 4 Core / 8 Thread Intel Xeon-D CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 3  Unlimited DatabasesFully Redundant network Full Root Access DDOS Protection 24/7/365 Live Support 3 Dedicated IPv4 IPs 🔗 Plan URL : https://www.hostnine.com/dedicated-servers/ | $89.98/mo. | 1000 GB | unmetered | 8 GB / 3 | |
| Power Server | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : 8 Core / 16 Thread Intel Xeon-D CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 3 🔗 Plan URL : https://www.hostnine.com/dedicated-servers/ | $119.89/mo. | 2000 GB | unmetered | 16 GB / 3 | |
| Enterprise Server | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔋 RAM : 30000 MB 💪 CPU : 8 Core / 16 Thread Intel Xeon-D CPU 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 3 🔗 Plan URL : https://www.hostnine.com/dedicated-servers/ | $139.99/mo. | 1000 GB SSD | unmetered | 30 GB / 3 | |
| 🔧 Reseller - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| Reseller Level 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0  Standard Features with Our Reseller PlansOur reseller plans really are the best in the industry Get the full service stack and complete control of individual website locations. Our unique reseller hosting platform allows you to host websites [...] 🔗 Plan URL : https://www.hostnine.com/reseller/ | $19.35/mo. | 19 GB | 500 GB | 0 / 1 | |
| Reseller Level 4 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.hostnine.com/reseller/ | $66.54/mo. | 999 GB | 5 TB | 1 / unlimited | |
| 🔧 VPS - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| CloudVPS 1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔋 RAM : 1000 MB 💪 CPU : 1 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 2  A fantastic, redundant cloud-based environment.Our Cloud VPS packages can outperform many other hosts' dedicated plans, and are perfect for website owners and developers running mission-critical, high-resource, or complex websites and [...] 🔗 Plan URL : https://www.hostnine.com/cloud-vps/ | $19.35/mo. | 30 GB | 2 TB | 1 GB / 2 | |
| CloudVPS 4 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔋 RAM : 8000 MB 💪 CPU : 3 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 2 🔗 Plan URL : https://www.hostnine.com/cloud-vps/ | $50.60/mo. | 100 GB | 4 TB | 8 GB / 2 | |
| CloudVPS 5 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : 6 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 2 🔗 Plan URL : https://www.hostnine.com/cloud-vps/ | $66.54/mo. | 150 GB | 6 TB | 16 GB / 2 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .com | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Live Chat, Available 24/7  .online $1.99.host $6.99 .store $6.99 .net $15.00 .org.uk $26.00 .biz $15.00 .us $20.00 .mobi $20.00 🔗 Plan URL : https://www.hostnine.com/domains/ | $15.00/yr. |
Contact information is managed by hostnine.com representatives affiliates@h..., support@h..., billingstaff@a... [login] | Last company update:
📊 Web stats
| ⚑ Targeting: | United States |
| 📂 Details for https://asmallorange.com/ | |
|---|---|
| 📥 Website DNS: | sarah.ns.cloudflare.com => 172.64.34.218 ( San Francisco ) / CloudFlare Inc. - cloudflare.com lee.ns.cloudflare.com => 172.64.33.129 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::hostnine-com.mail.eo.outlook.com => 104.47.59.138 ( Des Moines ) / Microsoft Corporation - microsoft.com |
| 🔨 Server Software: | Apache |
| 📌 Website FIRST IP: | 104.18.22.50 |
| 📍 IP localization: | United States, California, San Francisco - see top providers in United States, California |
| 🔗 ISP Name, URL: | CloudFlare Inc., cloudflare.com |
| 📌 Website Extra IPs: | 104.18.23.50 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
✅ Customer testimonials
There are no user testimonials listed.
📋 Host Nine News / Press release
Cirtex Corp. Upgrades Affiliate Program - Affiliates can now earn up to $150 for generating a qualified sale of a hosting plan worth just $2.49 per month.
Cirtex Corp., parent company of hosting providers CirtexHosting, HostV, and soon to be launched JENKU, today unveiled major upgrades to its affiliate program. The company mentions that affiliates are one of its most significant sources of growth.It articulates that the affiliate program, which allows referrals to both CirtexHosting and HostV, now pays even higher commissions. [...]
Cirtex Corp., parent company of hosting providers CirtexHosting, HostV, and soon to be launched JENKU, today unveiled major upgrades to its affiliate program. The company mentions that affiliates are one of its most significant sources of growth.It articulates that the affiliate program, which allows referrals to both CirtexHosting and HostV, now pays even higher commissions. [...]
Sales and Promos Roundup - The first week of December included many sales and promotions tied to the upcoming holiday season. Percentage discounts were the promotion of choice, with half-price offers dominating. LCN.com's blog hosting, WebFusion's shared hosting, and Infrenion's FFMPEG hosting all advertised 50 percent off offers.
Host Department Officially Launches New Premium Hosting Brand Following its pre-launch period, web hosting and domain name registration provider Host Department (www.hostdepartment.com) [...]
Host Department Officially Launches New Premium Hosting Brand Following its pre-launch period, web hosting and domain name registration provider Host Department (www.hostdepartment.com) [...]
HostNine Re-Launches New Website - Web hosting provider HostNine (www.hostnine.com) announced a couple of weeks ago it has re-launched its website featuring a new focus on enhanced customer support and simplified service level agreements.
Similarly, the redesign follows a recent trend by hosting providers, including Aplus.net, CrystalTech, HostColor and Server Intellect, who have all launched new websites in the past few months.In conjunction with the image change online, HostNine says it has also completed a series of [...]
[search all hostnine.com news]Similarly, the redesign follows a recent trend by hosting providers, including Aplus.net, CrystalTech, HostColor and Server Intellect, who have all launched new websites in the past few months.In conjunction with the image change online, HostNine says it has also completed a series of [...]
📣 Host Nine Social Networks
https://twitter.com/Hostnine
Safe, Secure, and Reliable Hosting
Account started from November, 2008, having already 3000 tweets with 1675 followers and 111 friends. Last activity on . See recent tweets:
Safe, Secure, and Reliable Hosting
Account started from November, 2008, having already 3000 tweets with 1675 followers and 111 friends. Last activity on . See recent tweets:
- Looking for customer service or support? Please visit our website directly as this social media channel is no longe… https://twitter.com/i/web/status/1484266691320324101
- Unfortunately due to hurricane Harvey our support staff is currently unavailable. We appreciate your patience during the severe weather.
- Want to start your own website? Save 40% OFF at HostNine. Hurry, ends soon! #webhosting http://ow.ly/PkMOm http://t.co/wDCNPDnZLN
https://www.facebook.com/HostNine/
About: HostNine is dedicated to providing our customers with the most reliable service in the industry by providing 24/7 Support and 99.9% Uptime, we do this with our 30-Day Money Back Guarantee.
HostNine account is having many likes, talking about them few people. Last activity on . Recent posts:
About: HostNine is dedicated to providing our customers with the most reliable service in the industry by providing 24/7 Support and 99.9% Uptime, we do this with our 30-Day Money Back Guarantee.
HostNine account is having many likes, talking about them few people. Last activity on . Recent posts:
- Love a great deal? How about TWO deep discounts for a new package (or an upgrade) at HostNine.com! Details as follows: 75% Off with code BLACKFRIDAY from 11/27-11/29 75% Off with code CYBERMONDAY on 11/30 only
- We're passionate about our service. We believe we can bring you the quality hosting service that you deserve. That's why we're running a special deal for a LIMITED time to try HostNine.com All NEW hosting plans are 50% OFF right now using code SEPT50 Don't ...
- Do you prefer to buy in bulk to save money? Launch your new website on a 2 or 3 year term and save up to 30% OFF! Building a website is easier than you think. Don't believe us? Join us on Live Chat and we'll walk you through it! Click below to get started ...
https://www.linkedin.com/company/2299704/
HostNine (established 2006) is a Privately Held entity having 43 followers on LinkedIn and 11-50 employees, industry Internet.
HostNine (established 2006) is a Privately Held entity having 43 followers on LinkedIn and 11-50 employees, industry Internet.
https://www.pinterest.com/asmallorange/
http://blog.hostnine.com/ (RSS error new) Blog added on March, 2010, with total 15 articles, Language en-US. See recent blogs summary posts:
- Haunting Your Server: The Newly Discovered “Ghost” Vulnerability - Software security researchers have recently identified a bug in the Linux GNU C Library (shorthand: glibc) that provides hackers with the ability to take remote control of an entire system without ...
- Haunting Your Server: The Newly Discovered “Ghost” Vulnerability - Software security researchers have recently identified a bug in the Linux GNU C Library (shorthand: glibc) that provides hackers with the ability to take remote control of an entire system without ...
- Cirtex’s Leashing of Poodle - On October 14th, Google announced their engineers discovered a flaw in the design of SSL v3, and this vulnerability has been named “POODLE”. Whenever there is an announcement about security ...
https://status.hostnine.com/
📈 Domains trend
Reviews👪 Host Nine Customer Ratings
The quick stats of Host Nine profile shows a note average of 6.0 out of 10, counting 26 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! This company may be out of web hosting business!
As visitor you can rate this provider directly here! This company may be out of web hosting business!
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| (13 = 50.00%) | |
|---|---|
| (2 = 7.69%) | |
| (1 = 3.85%) | |
| (1 = 3.85%) | |
| (9 = 34.62%) |
📅
Martijn (billing@m...) / myphpbb.net
😃 I've been a customer with HostNine for a very long time. I can remember the time they were very small.
They have been doing great work and thats why they grew so fast.
There were some small issues in the past, but they have been improving a lot of their service, support and uptime. I really appreciate them and I am proud to be a satisfied customer with them.
They have been doing great work and thats why they grew so fast.
There were some small issues in the past, but they have been improving a lot of their service, support and uptime. I really appreciate them and I am proud to be a satisfied customer with them.
📅
Banai (banai47@g...) / greatbird.com
😠 Hostnine was decent when it worked. If something went wrong, forget about it. I signed up when it was a small company in California but it got bought and customer service disappeared. When the server was hacked, they blamed me for viruses on my web sites that I hadn't accessed in months. When anything went wrong, they found ways to try to blame me for their screw-ups. The server was down for 4 days and it took them 3 months to give me a credit for their uptime guarantee. They have removed every testimonial I've left on their forums and suspended me from them now. They stopped sending bills and insisted I pay their 5 day late fee on the 4th of the month. Then they cancelled me without any warning after I paid.
📅
riki (erwdaa@g...)
😠 I have a reseller hosting account with HostNine, i have this account for more than 4 years. At the first hostnine was greate, but since last year hostnine become very bad, server most the time down. i sent a lots of support ticket, they say server under attack, most the time my websites down or too slow, i asked them to change my server to relable one butit looks like this problems for all server. so i decide to move to another hosting provider . i lost a lot of money due this issue
📅
Anthony Hill (anthony@p...) / isafely.co.uk
😁 We are in the process of setting up a design and PR company that offers website design services. The guys at H9 helped us to get up and running in no time, and even when we had our moment and 'broke things' they were more than accommodating when it came to getting us back up and running.
Very fast response times on tickets, and loads of value added extras mean that the only thing we've had to deal with during our start up is each other!
In the past when we first joined them one or two of their support staff were a little sketchy, but now they quick, reliable, polite - and I agree with someone else on here - get Ben or Dan and you've cracked it!
Great job guys keep up the good work!
Very fast response times on tickets, and loads of value added extras mean that the only thing we've had to deal with during our start up is each other!
In the past when we first joined them one or two of their support staff were a little sketchy, but now they quick, reliable, polite - and I agree with someone else on here - get Ben or Dan and you've cracked it!
Great job guys keep up the good work!
📅
Mentor Gashi (mentorgashi@l...) / hostingshqip.com
😁 I have a reseller account in Hostnine. Everything with services is perfect they have the nicest system Reseller Central is perfect their separating account setup is perfect you can't have in any provider this service so when you create an account they go in different servers so when a website goes down it goes down not all of your domains so this makes easy to reply only just to one client not to hundreds. They have only one problem the support is a little difficult, but there are good mans only what you have to do is to ask for Dan, Ben or Jeremy.
They do rock!
They do rock!
📅
Concerned Customer (fsavage@e...)
😠 I have a reseller hosting account with HostNine. The level of reliability they offer and their support jeopordize my relationships with my customers.
For the entire day all of our sites have been down, and are still down. I opened a support ticket and their reply to me was that the server is under attack and there is nothing they can do. The changed the status of my ticket to "on hold." I requested they transfer my account to another one of their servers, and they said the attack prevented them from doing so. Of course they could take the server offline to do anything they want to it. Additionally when I asked them if there was any game plan to resolve the problem, how long they are going to wait for the attack to stop before changing the server's IP address or moving accounts, they told me "we are aware of the problem." I am very concerned because a lot of time and money went into the development of those web sites and I can't get in to retrieve the files. I guess that will [read more...]
For the entire day all of our sites have been down, and are still down. I opened a support ticket and their reply to me was that the server is under attack and there is nothing they can do. The changed the status of my ticket to "on hold." I requested they transfer my account to another one of their servers, and they said the attack prevented them from doing so. Of course they could take the server offline to do anything they want to it. Additionally when I asked them if there was any game plan to resolve the problem, how long they are going to wait for the attack to stop before changing the server's IP address or moving accounts, they told me "we are aware of the problem." I am very concerned because a lot of time and money went into the development of those web sites and I can't get in to retrieve the files. I guess that will [read more...]
📅
Kevin Torkelson | kevin_torkelson@y...
😁 I am a small website developer, and have been with hostnine for a couple of years.
I have moved clients to Hostnine from other hosting companies because of the excellent combination of features, service, reliability, and price.
I have a basic reseller package, but look forward to the time when my size dictates an upgrade.
The few times I have needed support, the problem was mine, but hostnine quickly, graciously, and expertly assisted even though the problem was from my side.
I absolutely recommend Host Nine to everyone.
I have moved clients to Hostnine from other hosting companies because of the excellent combination of features, service, reliability, and price.
I have a basic reseller package, but look forward to the time when my size dictates an upgrade.
The few times I have needed support, the problem was mine, but hostnine quickly, graciously, and expertly assisted even though the problem was from my side.
I absolutely recommend Host Nine to everyone.
📅
Grant Jackson (grant@r...) / refstripes.com
😁 Hostnine has been nothing but helpful in everything from moving my site to any issues I have run in to. They have always been quick to respond to tickets I have opened and have resolved them in a timely manner.
I would recommend Hostnine to anyone looking for a good, quality host. I have been with them for over 2 years and have never regretted the move once.
I would recommend Hostnine to anyone looking for a good, quality host. I have been with them for over 2 years and have never regretted the move once.
📅
Jaime (jaime@c...) / creixems.com
😁 I'm really happy with the service provided by HostNine.
As in every hosting company there have been a couple of issues over time, but the great thing is that they always answer quickly to my request and make an effort to help and solve the problems you might find.
THey're very reliable and making a great effort everyday to become better and better
As in every hosting company there have been a couple of issues over time, but the great thing is that they always answer quickly to my request and make an effort to help and solve the problems you might find.
THey're very reliable and making a great effort everyday to become better and better
📅
Samir (samiryours@y...) / netcraftindia.com
😠 there cloud hosting is supposed to be offer us 100% uptime, you know what it goes down in the very first week of it's launch.
Gr8
Gr8
🗨 Hi,
I sincerely apologize about the outage on the cloud hosting. The issue was:
"At approximately 12:44 CDT on August 21st, one of our redundant storage arrays erroneously reset its cluster connections. This caused storage services to become unresponsive until each of the storage clients were completely reset. Although we do not anticipate further occurrences, we are still working with our storage vendor to make sure this issue is properly addressed."
That was directly from the planet and a credit should have already been applied to your account. Please understand this was not our fault but the planet's and it has since been resolved.
Please contact us at managers@hostnine.com for further communication and we will do anything it takes to make this right.
✍️ Customer Service (affiliates@h..., 📅 ).
I sincerely apologize about the outage on the cloud hosting. The issue was:
"At approximately 12:44 CDT on August 21st, one of our redundant storage arrays erroneously reset its cluster connections. This caused storage services to become unresponsive until each of the storage clients were completely reset. Although we do not anticipate further occurrences, we are still working with our storage vendor to make sure this issue is properly addressed."
That was directly from the planet and a credit should have already been applied to your account. Please understand this was not our fault but the planet's and it has since been resolved.
Please contact us at managers@hostnine.com for further communication and we will do anything it takes to make this right.
✍️ Customer Service (affiliates@h..., 📅 ).
📅
Borge Nielsen (borge.nielsen@g...) / dreamybutterfly.com
😁 I have used HostNine about 2 years now, and during that period, I have not
experienced any errors on their servers at all.
I started with an Entry Reseller Plan, which I later changed to an Unlimited
Hosting Plan.
HostNine has delivered the best service I have ever had, they are responding
within incredibly short time.
In my case, they have also solved the problem within the same short time.
You would think that the service was less when doing a downgrade, but it has
not been the case with host nine.
The times I needed their support, was because of a problem from my side and
as I mentioned earlier I have never experienced an error from them.
Seen from above, I would recommend Host Nine to everyone who demands am
extreme good service and server uptime.
Kind Regards
Borge Nielsen
Denmark
experienced any errors on their servers at all.
I started with an Entry Reseller Plan, which I later changed to an Unlimited
Hosting Plan.
HostNine has delivered the best service I have ever had, they are responding
within incredibly short time.
In my case, they have also solved the problem within the same short time.
You would think that the service was less when doing a downgrade, but it has
not been the case with host nine.
The times I needed their support, was because of a problem from my side and
as I mentioned earlier I have never experienced an error from them.
Seen from above, I would recommend Host Nine to everyone who demands am
extreme good service and server uptime.
Kind Regards
Borge Nielsen
Denmark
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Rick Tanner (fans@r...) / rickieleetanner.com
😁 Host Nine has been a very reliable host and their support has been incredible. They're not the cheapest reseller out there but many times in this industry you get what you pay for. With the level of service and support they have provided for me for over a year it is well worth while.
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Sander Ouwejan (ouwejandesign@g...) / hostbeats.eu
😁 This is really the best host I have ever experienced. They have really fast support (almost always within 10 minutes!), as I am a reseller that's really great! Support is really helpfull. There is almost no downtime, which is a keypoint in the hosting branche. The prices are more then reasonable. The thing I really like of HostNine is Reseller Central. It is a very new system (with some bugs) but it allows you to choose your location, create your own packages etc. But the very best thing of Reseller Central is that you are not limited to one server as you are at other hosts. The connection between Reseller Central and WHMCS is a bit harder to make then with WHM but Reseller Central is better in usability by far. I cannot imagine a better host!
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David Munshaw (dmunshaw@s...) / southbruce.com
😃 About 3 years ago I started reselling to my customers. I was using a number of hosts and each had different methods/passwords/usernames etc. to administer my sites. I went to H9 and have been extremely pleased with the features, value for the money and support they have given me ever since.
If anything goes amiss with any of my sites I have just one place to go to get service. It was a nightmare keeping track of my accounts before consolidating with them.
Support has not been perfect but they are there when you need them.
If anything goes amiss with any of my sites I have just one place to go to get service. It was a nightmare keeping track of my accounts before consolidating with them.
Support has not been perfect but they are there when you need them.
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Mike Paladino (mikepaladino@c...) / designersandhosting.com
😁 I have been in the hosting and design business since 1996. I have been with many hosting companies and have moved many times. I found HostNine a little over 3 years ago and over the years the Support and serverice has gone way over the top. My experience is that the most important thing in hosting is the support received. Machines/servers have hicc-ups and it should be expected but to have support available almost immediately and respond immediately is a must. The support staff at HostNine go above and beyound for me if I have issues. I am treated like I am their only client and it is on personal basis. Amazing.
And for me...the pricing is right. Reasonable.
And for me...the pricing is right. Reasonable.
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Nick Simpson (nix@n...) / webmasterbusinessplan.com
😁 I have been working on website since I was about 15 years old and I am over 30 now, so it goes without saying that I have tried out my fair share of hosting companies over time. I don't really know where to start when it comes to this hosting company. I have seem them go through a lot of changes through the over 3 years that I have called them my "last host" and they have only brought more features, more customer service options and more value to the reseller plan that I still use to this day.
The customer service here is not only capable, but also very knowledgeable and willing to do what it takes to make sure that their customers are satisfied. The host nine customer service team must have been sick from hearing from me when I first moved over, because I had brought many sites with me and needed some specific setting and server config for various sites and each time I brought up a problem, they were always quick with solutions.
This only became more obvious when I had a [read more...]
The customer service here is not only capable, but also very knowledgeable and willing to do what it takes to make sure that their customers are satisfied. The host nine customer service team must have been sick from hearing from me when I first moved over, because I had brought many sites with me and needed some specific setting and server config for various sites and each time I brought up a problem, they were always quick with solutions.
This only became more obvious when I had a [read more...]
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R. Schuster (wht@r...) / rahisi.net
😁 I work in IT since 1986 and saw many hosters coming and going. And many hosters saw me coming and going.
Since webhosting came into a closer focus of my business, I decided after long research (aka g**gle) to have my reseller hosting with h9, since they had the best offer in the market.
Frankly, I did not expect a lot for the few bucks which it costs. But I was wrong. I never experienced such a perfect support, even for a small customer like me. All my tickets got handled in very short time, even within a couple of minutes, and in perfect manner. The services are notedly reliable, I never got a complaint from my customers.
All in all, a perfect hoster with friendly and top skilled team and management.
Since webhosting came into a closer focus of my business, I decided after long research (aka g**gle) to have my reseller hosting with h9, since they had the best offer in the market.
Frankly, I did not expect a lot for the few bucks which it costs. But I was wrong. I never experienced such a perfect support, even for a small customer like me. All my tickets got handled in very short time, even within a couple of minutes, and in perfect manner. The services are notedly reliable, I never got a complaint from my customers.
All in all, a perfect hoster with friendly and top skilled team and management.
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FER GOMEZ (TEPA_GOMEZ@H...) / gsistemas.net
😁 FEW YEARS AGO I SPEND TO MUCH HOURS IN SUPPORT TICKETS, NOW WITH HOSTNINE I CAN USE THIS TIME TO WRITE REVIEWS ABOUT THE GREAT SERVICE AND UPTIME :)
MAKES MY WORK EASIER
THEY MIGRATE PERFECTLY MY MORE THAN 30 HOSTING ACCOUNTS ON MY RESELLER PLAN..
SUPPORT IS FRIENDLY
PRICE IS REALLY GOOD
UPTIME IS GREAT
AND WHAT CAN I SAY ABOUT FEATURES, BILLING SOFTWARE, SITEBUILDERS, ETC,
TANKS! AND Keep it up
MAKES MY WORK EASIER
THEY MIGRATE PERFECTLY MY MORE THAN 30 HOSTING ACCOUNTS ON MY RESELLER PLAN..
SUPPORT IS FRIENDLY
PRICE IS REALLY GOOD
UPTIME IS GREAT
AND WHAT CAN I SAY ABOUT FEATURES, BILLING SOFTWARE, SITEBUILDERS, ETC,
TANKS! AND Keep it up
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Bigfishtools.com (support@b...) / bigfishtools.com
😁 Been with these guys since they started. Great Support and Service. Would and do recommend to everyone
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Martin Vidal (member@1...)
😠 I have been with Hostnine.com for a few months. My experience with them as webhost is terrible. They are rude, arrogant and wont answer your support tickets. If you dear to post an update, they will pick a fight with you before they ban you without any further explanation.
STAY AWAY from Hostnine.com.
STAY AWAY from Hostnine.com.
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Barry (Barry_j@g...)
😠 I brought hosting from them and my website turned off, My website has been off for 15 hours the server has been fixed, I then submitted a ticket and then said they will follow up the issue I’ve been waiting another day no one has replied I have left several messages and yet nothing i also have left a message with the managers and yet they have also not replied. I don’t think people should join with host nine as there help and support is bad. I am now losing several potential customers and clients are complaining yet host nine is not doing anything. Don’t go with them.
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qc (sitradio@1...)
😠 Regret to move my customer into this company. They cope with every with a slow speed. And they discrimination Chinese ! The live service usually close chat before me finish speaking
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bhawani (bhawani_changra@y...)
😉 hostnine co. is very bad co. plz cannot host ur website with hostnine.com or also cannot sign up her affiliate program its fraud i have a affiliate account with him i cannot receive money yet.
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