Fast Comet review53 user reviews, 1 support response, 0 testimonials, 17 products, 3 promotions, 5 social accounts, Alexa #42936, listed 2014 (#20101)
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Great service and fantastically quick replies from Nickola Anastassov recently while she helped me transfer some website to Fast Comet for hosting. Any dealings I have had with the staff to date have been fantastic, polite and always helpful. Great work
I'm more technically inclined than the average user, but now and then I just prefer to have the people at a hosting company who have seen and experienced it all to perform a task. I've only been with FastComet for a few months now and even though at the moment I only need a lower end package (ScaleRight) I'm still getting what I'd consider being premium support. I've had a couple of my sites upgraded to SSL (included with my package so no extra cost to me) and I even rebuilt an old HTML site in Word Press in a sub-directory and they moved it to the root directory for me when I was ready. Tech support has simply been awesome and very quick to respond. I'm getting the level of serives I used to get at a host that cost much more at a much more affordable price.
Speed of my shared hosting is solid now and I know that when/if I need more as my sites grow I'll easily be able to upgrade, but only as needed. I have a friend who I'll be helping to build out her first site soon and you can [read more...]
I've just made the move from Bluehost where I hosted my sites for long years. While Bluehost were okay, their customer support was always hit or miss. Some are outright clueless unfortunately.
My experience with FastComet so far is wonderful. Customer support was wonderful and knowledgeable. Tech support know exactly what they're doing and keep you up to date throughout the process. I'd like to specially thank Nickola who helped a lot with my migration and was very helpful.
About Fast CometFastComet Team has been in the web hosting business for more than 7 years. While providing professional services in the field of System Administration to private and business clients, we grasped the opportunity to launch our public cloud hosting service in late 2013. By doing so we preserved our core values and built on our previous experience to deliver a finely crafted PaaS (Platform as a Service). This step gave us the opportunity to change our company business model from service-oriented to a product-oriented without giving up our high standards for customer satisfaction and technical excellence. As a result our SSD Cloud Hosting solution is one of the most accessible and affordable on the Web Hosting Marked powered by a rocket-fast 24/7 support team.
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FastComet's new Website Builder is primarily aimed at first-timers and small businesses who seek to have their own professional websites without any knowledge of web design or programming. With super-easy drag and drop functionality, you can place any kind of information on your website: text, images, tables, galleries or forms. Considering that internet access on a global scale is mobile-first, websites created on FastComet's new Website Builder are built from the ground up to be fully responsive on phones and tablets, in addition to laptops and desktops. Customers can ... [search all fastcomet.com news]
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|(50 = 94.34%)|
|(2 = 3.77%)|
|(1 = 1.89%)|
Just transferred from a decade of bad service and unexplained issues. Here the response has come within minutes with a resolution (thanks Nickola A and the team who rapidly migrated my sites). I don't know if the marriage will work out well but the honeymoon has been great.
One could not ask for faster nor better response!
This guys are just amazing, seriously super fast customer support and very polite. Thank you Kalin Stanishev for your great technical support.
estoy contento de haber encontrado este servicio de hospedaje , son atentos , rapidos para cualquier problema , manager muy amable recomendado Nickola Anastassov
Nickola A. provided super fast and complete support in not only fixing the issue but thinking about the next steps I would need information on (pro-actively sending links to documentation related to the topic immediately). Totally impressed specially compared to other hosting providers I use.
I recentrly open a hosting account in FC, and trying to evaluate its services,
All Q&A's I have were answered immediately and accurate from both Customer support people
Irina Chukwuma , and Nickola Anastassov
Many thanks to those , and to all in your company,
So much gratitude to all the wonderful support from Fast Comet. I am really lucky I found Fastcomet.
They are great in every kind of the word.
The 24/7 customer service and ticket support agents are just quickly, efficient and with so much good vibes that can not have thank you enough to tell them. They walked me through and followed me up closely to ensure that my request was being granted. I can name Elvis Atanasov for his amazing support helping me in everything I asked plus more! Also are other names that unfortunately do not remember, but the first person who attended me was really patient and lovely and thanks to him I am here. (Name begin with V... so sad I do not remember!) Anyway, all are really amazing.
I am truly satisfied and would recommend fastcomet to anybody.
THANK YOU TEAM
Nickola Anastassov from fastcomet.com was very helpful and solved my issue within minutes.
Never change, you are the best.
Thanks to Oliver W. of the Technical Support Team who always helps me quickly!
And sorry for my bad english, I'm French.
Very fast and efficient customer service. They are quick reliable and put clients first. I would highly recommend them
When asking for a helping hand in installing the free trial of Jomres, you guys Oliver W. and Dimitar K did just that § Thanks for that and your patience with a complete beginner and near zero in computers.
I just want to thank the Tech team so much. Oliver W., Dimitar K., Nikola Z. and Ivan P..... You guys have made my life so easy by configuring everything from security to SSL. Very down to earth and humble team. Wauw, I'm impressed and very happy with Fastcomet :D
I had been searching for an ultimate web-hosting company and domain name provider.
Luckily for me i came across Fastcomet.
They are the prefect solution for all web-hosting related problems.
A big thanks to their 24/7 customer service and ticket support agents. They walked me through and followed me up closely to ensure that my request was being granted. especially "Oliver W." and "Nikola Z." at the ticket support service. You guys are the best.
I am truly satisfied and would recommend fastcomet to anybody who in search for a perfect webhosting plan and support. Kudos!
I have just migrated my site from another host to fastcomet and I am very pleased with the excellent support received from your team in moving the site. I would like to specially mention the outstanding support extended by Oliver; he went the extra mile in client support by even configuring the dns servers and making sure everything works as we wanted. A very smooth transfer! Seven Stars*******!
it is excellent hosting to be with. No suspension and humble attitude. I like it every service they provide.i'm still glad that i am with them.
We have a very important website.
I realized a problem and I opened a support ticket.
Then within mins, I realized my problem was gone.
Then I checked my ticket. Wow, they already replied and fixed the problem.
I think these guys always looking at the screens without blinking eyes
Thank you, Oliver, and other Fast Comet support members.
You saved my day.
Having recently moved from a web host I'd used for 12 years I was blown away by the help and support received when transferring my main website to this host. I was talking to guys who know and who are interested in what they're doing. I wasn't used to having support people giving friendly detailed answers to my questions and generally making me feel at home right away. I can't really get over the difference between the old host and the new one. Early days, but I'm well impressed. So a much deserved thanks is due to Oliver W, Daniel Lee, Vladislav Gochev, Ivan Popov and Dimitar Karev. Cheers.
Sorry for my English, I'm a Brazilian customer.
I'm really enjoying RapidComet, the plans are good, the server is good and the support is impressive. Quick troubleshooting solutions!
I was attended by: Oliver W. He helped me in absolutely everything I needed.
I wanted to write up a review of FastComet because I have been extremely happy with their excellent customer service (especially from Oliver W) and want to recommend them to everyone.
Thank You Oliver W. for your fast and perfect help today.
Great Job Man!
With such people like you, fastcomet.com can only win!
The technical team of Fastcomet is absolutely fantastic and im a huge fan of each one of these guys! It's just like having your own squad of superheroes ready to help you out when you're in need. The expertise, professionalism, sympathy and willingness to help is nothing less than exceptional. Great staff members like Oliver W. and Ivan P. but also others like Nikola Z., Christopher W., Jack M. and Vladislav G. went to great lengths to ensure Phenomenal High Standars of service. These men truly exemplify what it is to be on the top of the game. I can definitely recommend Fastcomet to all my friends. I currently have purchased a few packages and wouldn't want it anywhere else. Fastcomet is Amazing!
I would like to take a moment to say how pleased I am with your services and everything that you have done for the migration of my website. I can say from my experience this is the best clean speedy migration. At all times team kept in touch with me, answering my many questions. You have been brilliant and thankfully the whole process only took few hours, a speedy service too. Thanks again. to Vladislav Gochev, Ivan Popov & Oliver W.," Definitely I will give 5star.
I'm not the type of person to write reviews, but on this occasion I wanted to write up a review of FastComet because I have been extremely happy with their excellent customer service (especially from Oliver W) and want to recommend them to everyone. They have pretty much accommodated all of my requirements, something which my previous hosting company could not match, and each staff member is so knowledgeable. My previous hosting company couldn't fix a simple problem for three days. With FastComet, they usually resolve everything in 5 minutes. Just super fast. In addition, FastComet's webhosting is lighting fast. Therfore, I highly recommend FastComet to everyone,
For my necessity to clone my website Biowellness360.com in a new directory, I was very pleased with Oliver W. (staff). He is a true professional and his collaboration has been very effective.
Very, very Good.
Joined them just over a year ago and never looked back. Never write reviews for time but thought I would make the effort as so happy with their service! They are so quick to respond and are understanding to my needs and understanding of my lack of knowledge.
I just had a problem with SSL cert and Oliver W. from the Technical Support Team fixed it within 5mins!
I was doubting that, my previous hosting suspended me from their hosting but when I switched to fastcomet.com and their service was like superb. They make customers like a king and they are very goal oriented people that how hard the software was to install, they do it til the end. I guarantee that this hosting is going to prosper
I have experience with tons of hosting providers but I was amazed How lovely staff FastComet has. Oliver W. Helped me greatly to move my site from old hosting provider. He was able to done everything in Just 30 Minutes. He was so Fast, Helpful and friendly that I don't know How to express this by words. THANKS for being GREAT FASTCOMET!
I have never seen such an awesome support. Fast, helpful, friendly. Did I mention fast yet? Oliver W. was my agent and did a really good job. Had several questions in short time and he solved all my issues and fulfill all my desires.
They have a great team, giving the best technical support regarding and thing needed, and they are always there to help. I am so happy to be a customer for this company, and i can see a touchable difference between them and other TOP RANKED hosting companies! simply, they are the best in the market !
Special thanks to Oliver W. from the technical support team, Elvis Atanasov, Dimitar Karev, Ivan Penishev and Kalin Stanishev and the rest who did a great job during the last week :-)
I have to mention the good work of the tech support people at fastcomet.com. It wasn't easy getting them to understand my E-commerce needs but with the passage of time, the successful improvements have been quite notable and remarkable. So for now,my thank yous to Oliver.W and Leon.C, as these are the names that come to mind but above all, thanks also to all the staff.
Since 2015 I am experiencing the excellent services of Fastcomet. I would say that they are the best in the industry. I will give 10/10 to their customer care, sale team and tech support. In 2015 my interaction with their online chat support Olivia Smith brought me to Fastcomet (don't surprise I remember her name even after 2 yrs!). Recently I had to install one WP theme and pros from tech helped me to do that too. I appreciate the support of Dimitar, Daniel, Vlad and Oliver for the same. I strongly suggest Fastcomet for the startups since startup guys will be newbies. And I will request you guys to start server in India. Thinking about a long term relation with Fastcomet. I wish the growing no. of customer should not water down their services.
Great support from Oliver W. and help me so much to solve the issue inside my website ,,I highly appreciate
I was impressed with support provided by Oliver W. who solved the issue for me in a timely manner and continued to assist me till I was totally satisfied
I just transferred my Drupal 7 site to FastComet, and got a bunch of other queries done (new site, etc). Service is perfect so far.
Thanks to Vasil and Oliver.
Through my experience, the best support service I received from Fast Comet. Simply people were there answer my questions and fulfill my needs.
Thank you Oliver W., Ivan Popov, Peter W., Kalin Stanishev, Dimitar Karev, Daniel G., and Charlie P. for making this happen!
I had a lot of problems building my website, but at all times I asked the fastcomet staff for help, they were very quick. Very fast and efficient !!
Thank you very much Oliver W. and Irina Chukwuma
An installation error corrected in minutes. But it was resolved in minutes. The staff Oliver W is very efficient. The name of the Oliver W is pure efficienty.
I simply cannot say enough about FC. The primary benefit is that they prevent me from worrying at all about the site. To know they are always there ready, willing, and able to help makes all the difference in the world. Shout out to just some of the excellent Technicians I have been blessed to work with: Daniel Lee, Jack M, Oliver W, Vlad, Ivan, Kyle G, Michael P, Nick M, Charlie P and others (my humblest apologies tor missing anyone).
Olive W. has offered me the best customer service! He has helped me in so many ways with my 2 online stores. I am very pleased with everything about Fastcomet!
The support team is very quick and helpful. They sometimes help me with things that are nowhere related to hosting, but they go one step ahead to make the experience better for their customers. Its like having my own support team. Most of the times its Oliver W. who helps me with the technical stuff. FastComet treats even its shared hosting customers as if we're paying them hundreds of dollars per month lol. I highly recommend them to everyone.
Thanks Oliver and all the team for your great support! I had a problem with my ssl certificate and it was solved very quickly.
I want to thank you for the PERFECT job you did!
You and your colleagues from Fastcomet's Esquipe, congratulations to the services provided,
Including service that is excellent
The service is fantastic, impeccable, fast and professionally!
I left Hostgator to be with you and I am very satisfied
By far ... Fastcomet is the best
FastComet is EXCELLENCE
One more time ... Thank you very much!!
Thanks for fast resolving my problem. Oliver W. was very helpful and fast to resolve, problem was solved in an hour.
My name is Elena and I lead the community efforts for FastComet. I am really sorry to come across this very same negative review of yours over multiple communication channels. I understand that this was caused by an act of an extreme frustration which I believe is not the case anymore. I have personally checked your case, all of your ticket communication, as well as LiveChat transcripts and would like to address your concerns accordingly.
Opposed to your statement that you have not received any reply from us, from the ticketing history, I can see that all team members involved were extremely responsive. What is more, we have made multiple efforts to assist you on how to get started with us, we have even contacted you over the phone to personally on board you as well as to assist you with the addon domain name issues you were experiencing. There were those of our sales representatives that even went the extra mile on dealing with the cPanel of yours in the Russian [...]
Customer service representative (office@f..., ).
I am not really a comment person, but the service was incredibly personal, fast, and professionally awesome. (see this is why I don't write these things.. who says awesome in a review?) :: this gal! ::
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