Altus Host review5 user reviews, 3 support responses, 0 testimonials, 9 products, 0 promotions, 5 social accounts, 1757 domains, 4182 hosted, Alexa #327346, listed 2010 (#15047)
Most Recent Customer Reviews
I was seeking for managed VPS in Europe back in 2011.
I made decision to go with AltusHost because they gave me nice price and offered money back guarantee in case something doesn't work good.
Now is 2013, I'm still with AltusHost and I'm more then happy with them. There been some bad moments. However, their Technical Support is really very professional, they helped me to sort out all problems I've faced during those 2+ years with them.
AltusHost is one of the best European Hosting providers I've ever worked with. And I hope they will continue doing such good job!
I've been with AltusHost for 16 months now.
My company needed a Dedicated Servers for all websites we are developing for our clients, but at the same time we needed quality level of service to have our business running smoothy.
AltusHost gave you pretty nice deal on dedicated server with cPanel included.
I value the most Great Technical Support and Stability in work!
Btw, if you are looking for a dedicated server and pick AltusHost, you won't get wrong.
However, make sure you contact their sales department and ask for better deal then listed on their website.
At my case it worked pretty good :)
As professional I am and work in Siemens as a Manager I cannot tolerate that your technical service: ignores, damages settings and firewall, needs 10 posts of until they understand, etc.
Just an example that occurred over and over again: I ask them to check the server because website "A" is down. Then they tell me that it is up because they pinged it! Then I ask them 3!! times to check the website in their browser. 2 Days have gone by then. Then they tell me that they will further investigate. Now 3 days are gone. And it goes on and on like that for months. I had downtimes in some months of 25%-50% !! So how would you react if your business is in peril because the technical support simple doesn't care or is not able to do anything about it.
They count everyday of non payment but the days customers websites don't work now and in the past doesn't matter to them???! The customer is king. Don't they know that? Why do a customer have to pay for all the downtime??
You've been our client for 20 Months
During that 20 Months, you've opened 167 Support Tickets.
Our Technical Support assisted you on issues that actually isn't in Services Agreement between us. Just an example, we've installed and fully configured an VPS Node for price of Dedicated Server. We never charged you extra for that.
Your last downtime were caused because of overdue. You haven't paid for services on time. We've waited you over every limit we have in our Payments terms, then we powered off server.
Once you paid, we've enabled your server, who is actually VPS NODE.
That 3 days downtime you are mentioning are because you haven't renewed your license with SolusVM, not because we didn't powered server ON.
Therefor, whole issue were caused by your non paying on time.
To us, as hosting provider and to SolusVM as license provider.
After 20 months of services and after hours and hours spent in assisting you with your business, we think that [...]
Customer service representative (info@a..., ).
About Altus HostAltusHost is a hosting company dedicated to being the best in the industry. We have a wide number of solutions, both for personal use, all the way to large scale enterprise users. From our scalable shared accounts to large server clusters, you will find that we have reasonably priced hosting plans, which will meet your rock solid hosting expectations.
You will find that our support system is second to none. We will facilitate your mission critical applications and designs, virtually eliminating all down-time. There will be a professional, knowledgeable support technician available at all times to assist you. Our ticket system is monitored around the clock.
The “Personal Touch”…..we are a company that wants to eliminate the headaches associated with hosting services in general. We will make sure you feel like a member of the AltusHost family.
Shared Web Hosting
Our shared hosting platform has been designed to provide the quality, reliability, and speed that you require for your professional web presence. Our servers are not overloaded and we monitor them very closely to ensure a high level of service. If you are tired of the empty promises that other web hosting companies make to attract customers, you will be very happy with us. When we make a promise to you, we keep it.
Our servers are based on LiteSpeed Web Server Enterprise Edition. LiteSpeed is up to 9 times faster than Apache web hosting, processes PHP 50% faster, and 3 times faster than SSL Apache Hosting. LiteSpeed hosting fully supports .htaccess, mod_rewrite, and everything else that Apache is well known for - if your site works on an Apache host it will work even better and faster on our LiteSpeed based solutions!
All of our hosting plans carry an unconditional hassle-free 30 Day Money Back Guarantee, a 99.9% uptime guarantee as well as a disk space and bandwidth availability guarantee. We also guarantee that our support staff is available 24 hours a day, 7 days a week should you encounter any problems.
Do you want to offer hosting services or do you run multiple sites that you'd like to host in a cost effective manner? Reseller hosting plans, featuring cPanel and the WHM, are just what you are looking for. Reseller Hosting is when you buy space on a shared web hosting server, and you resell the hosting bandwidth and disk space you do not plan to use. Reseller Hosting is becoming a very popular method of offering your own web hosting plans to other customers or even your friends. And when you do become a reseller of hosting on a shared server, you will be able to make some of the money back that you originally spent on your web hosting.
Reseller Hosting can be a great way to host your website for free. Even though you are buying more server space than you need, when you sell each section on your server, you are making back your costs making Reseller Hosting a brilliant business move.
Virtual Private Server technology presents multiple isolated server environments on a single physical server. VPS hosting allow multiple customers to share the expense of hardware and network connections without sacrificing privacy, performance or preference. VPS hosting provides the flexibility to add and change modules and install your own software along with the features and functionality of a dedicated server without the cost of building and maintaining one. In nearly every perspective you can see a VPS as if it's a dedicated server. If you need to host unlimited domains, have complete control of your environment and run your own applications, then you will benefit from having a VPS web hosting account. In addition, a VPS provides the ability to manage your dedicated environment directly through SSH.
Our Virtual Private Servers are setup on powerful servers with superior connectivity to ensure that each VPS delivers optimum performance and offers the flexibility to run large websites and install third party applications with ease. As far as VPS hosting management is concerned, all vps hosting plans are fully managed. VPS hosting management includes setup, software installation, security monitoring and technical support which helps customers concentrate more on the growth of their business.
AltusHost offers a very broad line of dedicated servers from basic to sophisticated with the latest technologies. All of our Dedicated Servers are categorized below to suit any business needs. Our dedicated servers are managed so you do not have to worry about running your dedicated servers or fixing any problems. What we mean by Managed Dedicated Servers, is that we will take care of the setup of your dedicated web hosting account, troubleshooting with your dedicated server, and everything in between. The managed dedicated hosting service we offer is valuable, because we will worry about your dedicated servers while you focus on growing your business.
Take a look at our different options for dedicated servers and you will find a dedicated web hosting solution that will fit your operation.
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Worst now available on the net! Disables Web site and joking around that you should start the ticket about it. After I did that, I got no response! Lost tremendously with visitors, do not make the same mistake, do NOT choose altushost!
"email@example.com" not found in our client's database, nor you've listed domain name.
If you have problem with our company or hosting account with us, feel free to open support ticket or contact us over 24/7 Live Chat so we can resolve this.
Customer service representative (info@a..., ).
IT IS REALLY TERRIBLE HOSTING!!!
EVERY DAY site goes down! When I wrote to support they say that domain loads fine
If we been really terrible as you say, why did you stay for so long period?
Also, if you have some problem with hosting account, you should open support ticket or contact us over 24/7 Live Chat so we can resolve this.
As I can see under your account, your last opened ticket was 133d 10h 53m ago.
So, where is the problem? And why you see us like this?
Customer service representative (info@a..., ).
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