✔ Simple Helix review
6 user reviews; 0 support responses; 0 testimonials; 15 products, 0 promotions, 7 social accounts; 144 hosted domains, Alexa #0; 📆 listed 2008 (#10480)
165 West Park Loop
Huntsville , AL 35806 US
☎ Phone 1.866.963.0424
☎ Phone 0.808.189.3147
☎ Phone 1.800.779.662
☎ Phone 08001833171
📠 Fax 1.256.573.1016
📧 sales@s...Website language(s): en-US
👪 Most Recent Customer Reviews
📅
-anonymous- (-no email-)
😠 poor service
Simplehelix are not able to comply with "simple" requests that are asked of them e.g. delete a link to a ticket they have not been able to provide any details as to how long these are active for or when these will be deleted, they have not escalated the matter higher and simply close the ticket without a response.
Simplehelix are not able to comply with "simple" requests that are asked of them e.g. delete a link to a ticket they have not been able to provide any details as to how long these are active for or when these will be deleted, they have not escalated the matter higher and simply close the ticket without a response.
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Mona Ariza (hip6783099550@g...) / handinpocket.com
😠 Website DOWN for Three Days! Poor Service!
Simplehelix.com is NOT a world class hosting solution!!! 10X faster Magento hosting means nothing when your server is down for three days due to VMS server failure. There is no Enterprise Managed Backup in place as promised from the company! Their poor service has caused a major loss of revenue and a halt to everyday business. No e-mail, no data, no working website… This is no minor error on the part of simplehleix.com it is a critical one and I highly recommend not investing in their product and if you have already move to a new host.
Simplehelix.com is NOT a world class hosting solution!!! 10X faster Magento hosting means nothing when your server is down for three days due to VMS server failure. There is no Enterprise Managed Backup in place as promised from the company! Their poor service has caused a major loss of revenue and a halt to everyday business. No e-mail, no data, no working website… This is no minor error on the part of simplehleix.com it is a critical one and I highly recommend not investing in their product and if you have already move to a new host.
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mondofoo (spam@m...) / mondofood.com
😃 The 24/7 customer service is amazing, very friendly agents willing to fix any errors I created by accident corrected with no charge at all!
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📄 Overview
🔧 Services: Web HostingDomain Registration Own datacenter📜 About Simple Helix
Simple Helix is all about performance!We are a top-grade enterprise hosting solutions company located in the heart of Los Angeles, CA.
Simple Helix is an advanced web hosting company specializing in eCommerce solutions.
Simple Helix is run by an enthusiastic young team of IT professionals, combining long-term hands-on experience and business insight to deliver top web hosting services, backed by cutting edge technology and first-class customer service.
Over 7 years of professional experience in the IT industry
Managing over 1,000 servers across 3 data centers
Privately owned (no venture funding)
99.99% uptime SLA
24/7/365 on-site staff (including phone, chat, and email support)
The most optimized infrastructure for Magento
Accommodating more than 100,000 domains and counting
Powering 30,000 Magento e-Commerce stores and growing
Global client base supported by our 100% U.S. based staff
Simple Helix’s primary data center facility is located in Huntsville, Alabama. We serve clients both big and small with a variety of services including secure colocation, web hosting, disaster recovery and managed cloud services. We partner with Schneider Electric, Juniper, Cisco, EMC, VMWare, Microsoft, Google, and F5.
With a combined throughput of 42GBps transit, our datacenter facility is well-equipped to handle today’s high-demand, high-availability hosting requirements. Our facilities peer with multiple upstream providers, with intelligent-routing bandwidth, to ensure low response times and voluminous throughput.
Managed Hosting Addons
Varnish Config $150 (One-Time)
Litespeed Web Server
1 Core $55/month
4 Core with Cache $125/month
1 Gbps Unmetered Bandwidth$249/month
Web Application Firewall $150/month
Load Balancing $150/month
Email Protection Service $7.95/month + $25 Setup Fee
Redis or Memcached Configuration FREE
📢 Special pages
Website research for Simple Helix on November 18, 2017 by WebHostingTop
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Plans📤 Simple Helix Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| SH-101 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  There are a maximum of 30 accounts per server on our SH-101 plan12 Core CPU 16 GB Memory 100 GB Tier 1 Premium Bandwidth Addon Domains 5 SSH Access FTP Accounts Unlimited Email Accounts Unlimited Webserver Apache PHP Cache APC Database [...] 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/shared-hosting/ | $19.95/mo. | 10 GB | 100 GB | 0 / unlimited | |
| SH-102 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 There are a maximum of 15 accounts per server on our SH-10212 Core CPU 16 GB Memory Tier 1 Premium Bandwidth Webserver LiteSpeed Addon Domains 10 Database Connections 20 Standard SSL Included SSH Access FTP Accounts Unlimited Email Accounts [...] 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/shared-hosting/ | $39.95/mo. | 15 GB | 150 GB | 0 / unlimited | |
| SH-103 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 There are a maximum of 8 accounts per server on our SH-10312 Core CPU 32 GB Memory Tier 1 Premium Bandwidth CloudFlare Basic Full Page Cache Memcache Webserver LiteSpeed Addon Domains 15 Database Connections 50 Standard SSL Included SSH [...] 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/shared-hosting/ | $74.95/mo. | 30 GB | 200 GB | 0 / unlimited | |
| SH-104 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 There are a maximum of 4 accounts per server on our SH-10412 Core CPU 32 GB Memory Tier 1 Premium Bandwidth CloudFlare Basic Full Page Cache Memcache Webserver LiteSpeed Addon Domains 25 Database Connections 200 Standard SSL Included SSH [...] 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/shared-hosting/ | $119.95/mo. | 60 GB | 250 GB | 0 / unlimited | |
| 🔧 Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| DH-301 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : Quad Core Intel Xeon L5520 2.26 GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  RAM ECCDual 146GB 10k SAS RAID1 2 Day Delivery* Uplink: 1x100Mbps Dedicated Hosting Features / Key Features CentOS 7 SSH Access Full Server Management 24x7 Support Center Upgrade Add-ons cPanel Control Panel for $35/mo LiteSpeed Web Server for [...] 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/dedicated-hosting/ | $194.95/mo. | 146 GB HDD 10000 RPM | unmetered | 16 GB / 1 | |
| DH-302 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 32000 MB 💪 CPU : Quad Core Intel Xeon L5520 2.26 GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 RAM ECCDual 146GB 15k SAS RAID1 2 Day Delivery* Uplink: 1x100Mbps Dedicated Hosting Features / Key Features CentOS 7 SSH Access Full Server Management 24x7 Support Center Upgrade Add-ons cPanel Control Panel for $35/mo LiteSpeed Web Server for [...] 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/dedicated-hosting/ | $258.95/mo. | 146 GB HDD 15000 RPM | unmetered | 32 GB / 1 | |
| DH-303 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 16000 MB 💪 CPU : Quad Core Intel Xeon X5667 3.06 GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/dedicated-hosting/ | $388.95/mo. | 146 GB HDD 15000 RPM | unmetered | 16 GB / 1 | |
| DH-304 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 32000 MB 💪 CPU : Dual 6 Core Intel Xeon X5670 2.93 GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : http://www.simplehelix.com/managed-hosting/dedicated-hosting/ | $474.95/mo. | 146 GB HDD 15000 RPM | unmetered | 32 GB / 1 | |
| 🔧 Colocation | Keep mouse over features! | 💰Price | 📶 Transfer | 📆 Updated | 📌 Dedicated IPs | |
| 1 U, Atlanta, Georgia | features✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 Our main facility is located in Atlanta, Georgia. The facility is SAS 16 type II-Certified and offers numerous carriers with diverse routes to ensure the fastest, most reliable connect possible. Our facility is guarded 24/7/365 via armed security, [...]🔗 Plan URL : http://www.simplehelix.com/services/colocation/ | $50.00/mo. | unmetered | |||
| 2 U, Atlanta, Georgia | features✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔗 Plan URL : http://www.simplehelix.com/services/colocation/ | $75.00/mo. | unmetered | |||
| 3 U, Atlanta, Georgia | features✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔗 Plan URL : http://www.simplehelix.com/services/colocation/ | $100.00/mo. | unmetered | |||
| 4 U, Atlanta, Georgia | features✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔗 Plan URL : http://www.simplehelix.com/services/colocation/ | $125.00/mo. | unmetered | |||
| 🔧 Cloud - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| VMware Cloud | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : VMware ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 2000 MB 💪 CPU : 2 Cores @ 2.67GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  Cloud Hosting FeaturesKey Features Free vShield Edge Firewall Unlimited ISO CD Image Upload Unlimited VM Templates Intuitive vCloud Director Web Interface 5-Second Template Deploys Management Features Console VMs Anytime Mount Installation CDs [...] 🔗 Plan URL : http://www.simplehelix.com/cloud-hosting/vmware/ | $74.00/mo. | 40 GB | unmetered | 2 GB / 1 | |
| Xen Cloud | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : XEN ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 2000 MB 💪 CPU : 2 Cores @ 2.67GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  Cloud Hosting Features2.6GHz (or faster) Cores Deploy in Minutes! Month-to-Month Pricing No Contract 1000 GB Outbound Bandwidth Portable Storage Volumes Recovery Options 24/7 Support Powered by Xen Virtualization High Availability Instantly [...] 🔗 Plan URL : http://www.simplehelix.com/cloud-hosting/xen-cloud-hosting/ | $90.00/mo. | 40 GB | unmetered | 2 GB / 1 | |
| 🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
| Symantec Safe Site | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : XEN ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7  The Symantec Safe Site allows your business to display the most trusted site seal in the world on your website. The Norton Secure Seal is displayed all over the web more than a half a billion times a day across 170 countries. Online shoppers know [...]🔗 Plan URL : http://www.simplehelix.com/services/ssl/symantec/#plans | $269.00/yr. |
Contact information is managed by simplehelix.com representatives support@s..., sales@s... [login]
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📊 Web stats
| ⚑ Targeting: | Canada, United States |
| 📂 Details for https://simplehelix.com/ | |
|---|---|
| 📥 Website DNS: | MX::simplehelix-com.mail.protection.outlook.com => 52.101.41.4 ( San Francisco ) / Microsoft Corporation - microsoft.com ns1-07.azure-dns.com => 13.107.236.7 ( Redmond ) / Microsoft Corporation - microsoft.com ns2-07.azure-dns.net => 150.171.21.7 ( Redmond ) / Microsoft Corporation - microsoft.com ns3-07.azure-dns.org => 204.14.183.7 ( Redmond ) / Microsoft Corporation - microsoft.com ns4-07.azure-dns.info => 208.84.5.7 ( Redmond ) / Microsoft Corporation - microsoft.com |
| 🔨 Server Software: | nginx |
| 📌 Website IP: | 35.215.77.58 |
| 📍 IP localization: | United States, California, Los Angeles - see top providers in United States, California |
| 🔗 ISP Name, URL: | Google LLC, google.com |
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📋 Simple Helix News / Press release
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📣 Simple Helix Social Networks
https://twitter.com/simplehelix (inactive)
Magento Hosting, Cloud Computing, Managed Hosting, Dedicated Server Hosting, 24x7 Support!
Account started from January, 2009, having already 2148 tweets with 884 followers and 1 friends. Last activity on . See recent tweets:
Magento Hosting, Cloud Computing, Managed Hosting, Dedicated Server Hosting, 24x7 Support!
Account started from January, 2009, having already 2148 tweets with 884 followers and 1 friends. Last activity on . See recent tweets:
- This IS the droid you’re looking for! Come visit the Simple Helix Table at the @HuntsvilleHavoc Hockey Game tonight… https://twitter.com/i/web/status/1195451455093846016
- Congratulations @HuntsvilleHavoc for the home opening win over the Ice Flyers.
- Customer Engagement + HootBoard = Winning !hoot @HootBoard https://t.co/0SonIXoqNJ
https://www.facebook.com/simplehelix/
About: Colocation, Fiber and Managed IT Solutions Tailored to Your Unique Business Needs
Simple Helix account is having many likes, talking about them few people. Last activity on . Recent posts:
About: Colocation, Fiber and Managed IT Solutions Tailored to Your Unique Business Needs
Simple Helix account is having many likes, talking about them few people. Last activity on . Recent posts:
- Please join us in welcoming our new CEO, Tracy Collins! Follow the link below for more information. https://www.simplehelix.com/news/simple-helix-names-new-ceo/
- Happy National Small Business Week! We want to thank our valued customers and our top-notch employees who keep our business going! Because it is National Small Business Week, we'd like to remind you of who we are, and what we do. Founded in 2007 in ...
- Having a blast at the WeRockIT Conference this morning! Thank you for having us. ADTRAN, Inc. WeRockit Conf #informationtechnology #WeRockIT #HuntsvilleAlabama #Developersconference #webdevelopers #website #webdevelopment
https://www.linkedin.com/company/simple-helix/
Simple Helix (established 2007) is a Privately Held entity having 130 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
Simple Helix (established 2007) is a Privately Held entity having 130 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
https://simplehelix.com/news/ Using Wordpress version 6.5.3. Blog added on February, 2012, with total 313 articles, Language en-US. See recent blogs summary posts:
- How Managed IT Services Can Help Your Business Save - Managing IT infrastructure is often expensive and time-consuming, especially if your business is doing it all on your own. Fortunately, there's another option: managed IT services. This affordable ...
- What Kind of IT Provider Does Your Business Need? - If you're an IT admin or small business owner, you've likely faced moments when you needed more help with IT. Maybe you lack the expertise for some of the IT tasks on your plate, or maybe you're ...
- How Simple Helix Can Help Your District Save on School IT - There's no doubt about it: on-prem school IT infrastructure is expensive. It's expensive to install and expensive to maintain as it ages. Many districts are struggling to find the budget to deal with
Reviews👪 Simple Helix Customer Ratings
The quick stats of Simple Helix profile shows a note average of 4.2 out of 10, counting 6 opinions. (few listed on the top of the page)
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| (1 = 16.67%) | |
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| (1 = 16.67%) | |
| (1 = 16.67%) | |
| (3 = 50.00%) |
📅
Previous_customer (shaneharper@g...)
😞 Worked with them for 3 - 6 months
it the past week server was down for a straight 5 hour period.
If your support tickets aren't for anything more than clarification, they are super fast and responsive, if it's an issue. Expert to not get very far.
They will ignore the ticket / push it off as not their issue
it the past week server was down for a straight 5 hour period.
If your support tickets aren't for anything more than clarification, they are super fast and responsive, if it's an issue. Expert to not get very far.
They will ignore the ticket / push it off as not their issue
📅
Joakim (joakim@s...)
😠 After a server malfunction we were told we had to move to a different server. After the move the support staff has spent 3 whole days, and counting, trying and failing at setting up new symlinks and pointers because they had failed to include these in the backup process.
They claim their support center responds after 1 hour, they ignored me for 15 hours straight. They have still not corrected the issue, even after claiming it has been fixed.
When shit hits the fan this host shows its true face. If you rely on your webshop, don't host with SimpleHelix. I'm moving ASAP.
They claim their support center responds after 1 hour, they ignored me for 15 hours straight. They have still not corrected the issue, even after claiming it has been fixed.
When shit hits the fan this host shows its true face. If you rely on your webshop, don't host with SimpleHelix. I'm moving ASAP.
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Vincent Deres (lovelyflowersweb@g...)
😁 Well, a year ago I built a web site lovelyflower(dot)net and, frankly speaking, it was very hard for me to find a company which I can trust. After desperate days of my research I bought business e-commerce shared hosting plan from simplehelix as it met all my specific requirements and my budget. I have being hosted by them for more than a year. I would like to mention that everything is good. I am happy with their uptime. As it turns out, Litespeed server provides me with really fast speed which was ultimately interested me in this company and it is not failed to meet my expectations. In addition, their unrivaled support team was very helpful when I needed their assistance. I am quite happy using their services.
SimpleHelix -vs-