Long island Interconnect Review 2026. Is longislandinterconnect.com good on Data Center services?

📄 Editorial Review

(3*) 🔧 Services: Data Center
Long Island Interconnect is a carrier-neutral interconnection hub and colocation facility on Long Island, New York, aimed squarely at carriers, service providers, content networks and performance-sensitive enterprises rather than classic shared-hosting customers. The facility sits at 1025 Old Country Road in Westbury, roughly 24 miles east of Manhattan and mid-way between New York City’s carrier hotels and Long Island’s subsea cable landing stations, so it can bridge metro New York with transatlantic and Latin-American cable systems while avoiding some of the cost and risk of being downtown.

The business has more history behind it than the current brand suggests. The site traces its roots back to 2008, when the facility started life as Long Island Data & Recovery Center (LIDARC). It was later acquired by ancotel USA and became 1025Connect in 2012, before relaunching under the Long Island Interconnect name in 2022 to mark a new growth phase as a modern interconnection and colocation hub.

LinkedIn lists the company as a privately held operator founded in 2012 with a compact team in the 2–10 employee range, which fits the picture of a focused, specialist data-center business rather than a massive hyperscale operator.

At the core of the offer are colocation services. The data center provides around 18,500 ft² of space with options ranging from individual cabinets to secure cages and fully custom data suites, plus roof rights, disaster-recovery seats and even in-building office space for teams that need to work close to their infrastructure. The building and colocation facility share the same ownership, so expansions and bespoke layouts are easier to arrange. The site sits about 110 ft above sea level and outside the 100-year flood zone, with 24/7 monitoring, a fault-tolerant design and a strong uptime track record.

This is a classic enterprise colocated environment: space, power, cooling and connectivity delivered with the expectation that the customer brings its own servers and network gear.
The interconnection side is where the site really differentiates itself. The facility is positioned as the easternmost carrier-neutral interconnection point in the New York metro area, with direct access to multiple submarine cable systems such as AC-1 (Atlantic Crossing), AC-2 (Yellow), AEConnect-1, Cross Sound Cable, MAC and WALL-LI, plus "Manhattan bypass" fiber routes and direct connectivity to major carrier hotels at 60 Hudson Street, 325 Hudson Street, 111 8th Avenue and 32 Avenue of the Americas.
For networks and cloud providers that care about shaving milliseconds off round-trip times between North America and Europe, that location is extremely attractive.

Customers can also peer directly with DE-CIX in the building, using DE-CIX New York as a gateway into a global IX fabric covering 200+ networks locally, ~800 in Europe and about 1,500 worldwide, which is a major advantage for carriers and content platforms that want cost-effective reach into many autonomous systems from a single point.

Beyond bare colocation and cross-connects, Long Island Interconnect leans heavily into managed services. Managed Network Services include management of switches, firewalls, routers, load balancers and cross-connects, with the in-house engineering team able to set up and maintain interconnects to carriers, clouds, financial hubs and content networks.

Managed Security adds embedded or proprietary firewalls, DDoS detection and mitigation, and a fully managed, encrypted VPN service suitable for remote and hybrid workers who need secure access into equipment hosted at the facility.
For resilience, there is a Disaster Recovery / Business Continuity portfolio offered in partnership with NYI. That combination lets customers replicate data or fail over into data centers on Long Island, in Lower Manhattan and in Chicago, with options for cloud-based DR and on-demand storage to complement the physical sites.

On the IT operations side, Managed IT Services are delivered through partner DSS MANAGEMENT, INC., covering 24/7 monitoring and maintenance of servers and endpoints, help-desk support, cloud services, cybersecurity and IT consulting, so a customer that doesn’t want to run its own IT team can offload a big chunk of responsibility.

Two more services address international and highly connected use cases. The Smart PoP Service lets overseas operators effectively "white-label" Long Island Interconnect’s infrastructure and rapidly stand up a Point of Presence in key U.S. cities such as New York, Chicago and Miami, without having to negotiate their own data-center leases, logistics and engineering teams in each location. It combines edge-friendly, fiber-dense sites, lower-cost cross-connects, direct DE-CIX access and a fully meshed BGP4-based network engineered for 100% uptime, and it runs across SOC1/SOC2, PCI and HIPAA/HITECH compliant data centers

The Cross Connect Fabric complements this with a platform that bundles multiple connections into a single cross-connect, ordered and managed via a self-service portal. That structure avoids per-cross-connect setup fees and recurring charges, shortens provisioning times and centralizes ordering, billing and lifecycle management for connectivity inside and between data centers.

Taken together, this is not a retail web-hosting provider in the sense of shared cPanel accounts or cheap WordPress plans. It is a connectivity-heavy colocation and interconnection hub with a strong ecosystem of carriers and partners, designed for organizations that care about latency, route diversity, and rock-solid infrastructure in the New York area and across the Atlantic.

💰 Price & Cost

Pricing is handled very much in enterprise colocation style. There are no public price grids for racks, cages or cross-connects; instead, prospective customers are steered toward direct contact and tailored quotes for colocation, interconnection and managed services. This makes sense for a site where most deals involve bespoke power densities, connectivity mixes and managed-service bundles rather than simple "small/medium/large" hosting plans.
Even without list prices, there are some clear cost-related themes. The Cross Connect Fabric is explicitly framed as a way to cut interconnection costs, using connection bundles (4–48 logical connections over a single physical cross-connect) and avoiding separate setup and recurring fees per connection.

The interconnection page emphasizes "customer-friendly pricing" and a neutral rate structure that gives equal access to dark-fiber and lit-service options from many carriers, instead of locking customers into one provider.

On the SLA side, Long Island Interconnect talks about "industry-leading" service levels, with a blog post explicitly citing 99.999% uptime guarantees backed by redundant networks and infrastructure, and the colocation power section mentions generator-backed AC and UPS systems designed for 99.999% availability.

That is a classic "five nines" position aimed at workloads where downtime is expensive. There is, however, no public mention of money-back guarantees or consumer-style refunds; contracts are clearly meant to follow commercial SLAs and negotiated terms rather than month-to-month, cancel-any-time hosting. Payment methods are not detailed on the public pages, so anyone who needs to know whether billing can be done by card, ACH or invoice will have to clarify that during the sales process.

🏢 Data Center

The main facility is a single-site colocation and interconnection hub at:
1025 Old Country Road, Westbury, NY – roughly 24 miles from Manhattan, positioned between city carrier hotels and Long Island subsea cable landings.

Physically, the building offers about 18,500 square feet of colocation space with a floor load of 200+ lbs/ft², multiple passenger elevators and a ramp-based freight path to the second-floor MMR and colocation rooms. It deliberately sits 110 ft (33.5 m) above sea level, outside the 100-year flood zone, reducing exposure to storm-surge and flood risk compared to many coastal locations.

Power and cooling are engineered for high availability. The power infrastructure combines generator-backed AC, UPS-protected AC and DC, in an N+1 configuration that the company characterizes as delivering 99.999% availability. Total power capacity is stated as 3,200 A at 208 V, duplicated, with two generators (750 kW and 800 kW) plus significant on-site fuel storage and contracts with local fuel suppliers, and provisions for an additional portable generator via a dedicated connection board. Cooling capacity averages around 3 kW per cabinet, with plans in place to support higher-density cabinets as adjacent expansion space is built out.

From a network and interconnection standpoint, the site behaves like a mini carrier hotel. It serves as a hub for both domestic and global interconnection, with:

• Direct access to multiple submarine cable systems (AC-1, AC-2, AEConnect-1, Cross Sound Cable, MAC, WALL-LI) connecting North America to Europe and South America.
• Direct routes to Manhattan via Manhattan Bypass fiber, and connectivity to major carrier hotels at 60 Hudson, 325 Hudson, 111 8th Avenue and 32 Avenue of the Americas.
• Access to a broad list of carriers and network providers including Altice, Aqua Comms, Crown Castle, Cogent, Verizon, and others, plus equal access to dark-fiber and lit services at competitive rates.

In addition, customers can peer at DE-CIX New York from within the facility, tapping into one of the largest peering ecosystems in the metro area, with the ability to reach hundreds of networks locally and well over a thousand globally through the DE-CIX fabric.

The Smart PoP and Cross Connect Fabric services extend that interconnection story further, allowing networks to treat the site as an on-ramp into other U.S. markets and public clouds without building everything themselves.
Security and compliance are consistent with a serious carrier-neutral colo. The site lists dual-authentication physical security, 24/7 monitoring, and a double-interlock pre-action fire-suppression system with integrated smoke detection.

Multiple pages carry the SOC 2 badge, indicating audited controls around security and availability. The Smart PoP description goes further and notes that customer data can be placed in SOC1/SOC2, PCI and HIPAA/HITECH-compliant data centers, reflecting the standards met across the wider footprint used for that service.

Finally, on availability, the combination of redundant power, strong network diversity and explicit "five-nines" uptime guarantees in the SLA-focused content paints the picture of a facility engineered to minimize downtime for latency-sensitive and mission-critical workloads.

✍️ Customer Support

Support is organized around the fact that this is an enterprise colocation site rather than a mass-market web host. The contact area offers a structured form where prospective and existing customers can flag their interest in Connectivity, Colocation, Managed Services, Space and Power, Media inquiries or general requests, and for current clients there is a dedicated support request workflow with an on-site team behind it.

Operationally, the data center runs with 24/7 monitoring and on-site staff, which is standard in this segment but explicitly mentioned across the colocation pages.
The managed-services portfolio gives a clearer view of how hands-on they can be:

• Managed Network Services cover day-to-day management of network gear, cross-connects and peering relationships, including access to DE-CIX and NYIIX both in Westbury and, via partners, at 60 Hudson Street.
• Managed Security provides active monitoring, DDoS intrusion detection, automatic or on-demand mitigation workflows, and management of VPNs and firewall policies.
• Managed IT Services include 24/7 monitoring and maintenance of systems, a continuous help desk for end-users, business-continuity planning and broader IT consulting, delivered via their DSS partnership.

For customers that want a "remote hands plus managed infrastructure" model instead of building their own NOC, this ecosystem is a strong point. For small teams that just want ticket-based support for a shared hosting plan, it will feel like overkill – but that’s not who the facility is built for.

🔨 Control Panel

There is no generic web-hosting control panel such as cPanel or Plesk in the offer, because the company doesn’t sell retail shared hosting. Management is largely done through direct engagement with the engineering and support teams, especially for colocation and managed network/security services.

One notable exception is the Cross Connect Fabric portal, which acts as a kind of control plane for interconnection. Customers using CCF can log into a centralized portal to: select connection bundles, request and manage cross-connects, see pricing and implementation timelines, and handle ordering, billing and overall administration of interconnects.

That gives network-savvy customers a level of self-service over their connectivity similar to what a classic hosting control panel does for websites and email, but focused entirely on links, circuits and routing.

For everything else, configuration changes, Smart PoP setups and managed IT engagements are coordinated directly with the team rather than through a generic dashboard.

🎯 Conclusion

Long Island Interconnect is not the place to go for a $5/month shared site, but it is exactly the kind of facility that carriers, cloud-adjacent service providers, fintechs, media companies and other latency-sensitive enterprises look for in the New York region. The combination of:

• Strategic Long Island location with easy access to Manhattan and multiple cable landings
• A dense carrier and subsea-cable ecosystem with DE-CIX peering on-site
• Purpose-built colocation space with strong physical security, flood-resilient siting and five-nines power design
• A broad menu of managed network, security, DR and IT services
• Specialized offerings like Smart PoP and Cross Connect Fabric for fast market entry and lower-cost interconnection

makes the facility particularly compelling for organizations that want New York performance and reach without the complexity of running their own data center in the city.

On the flip side, the lack of public pricing, absence of money-back guarantees and the enterprise-style sales process mean it is not a casual or consumer-oriented provider. Prospective customers should be prepared for quote-driven deals and SLA-based contracts. For the right audience – those who care about subsea connectivity, route diversity, uptime commitments and having engineers who can take over much of the infrastructure management – Long Island Interconnect stands out as a specialized, high-quality interconnection and colocation hub in the New York metro area.

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