✔ RSA Web review
19 user reviews; 0 support responses; 0 testimonials; 15 products, 1 promotion, 6 social accounts, Alexa #201812; 📆 listed 2009 (#12406)
4th Floor Office Tower, The Point, 76 Regent Rd, Sea Point
Cape Town , WC 8060 ZA
☎ Phone 087 470 0000
📧 support@r...Website language(s): en-US
👪 Most Recent Customer Reviews
📅
-anonymous- (-no email-)
😁 Brilliant Customer Experience!
I have multiple services with RSAWEB, whether hosting for my business or home fibre for a number of years... these guys have been great! The most important thing for me is post sales service, if there is ever a problem I want to know someone is going to help me, and RSAWEB staff always go above and beyond for me, i can be quite demanding but they always deliver outstanding service!
I have multiple services with RSAWEB, whether hosting for my business or home fibre for a number of years... these guys have been great! The most important thing for me is post sales service, if there is ever a problem I want to know someone is going to help me, and RSAWEB staff always go above and beyond for me, i can be quite demanding but they always deliver outstanding service!
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-hidden- (-hidden-) / rsaweb
😠 Poor service and bad business tactics
Signed up with RSAweb 7 months ago and now they feel the need to increase monthly fibre costs by over 95% for their clients.This is their business strategy, they sign you up low and then increase their prices later to make up for their shortfall by over 95%.Then requesting a claw back period for the business promotion and 2 days notice to return a router if you wish to cancel.Stay away or don't sign up with their promotions.
Signed up with RSAweb 7 months ago and now they feel the need to increase monthly fibre costs by over 95% for their clients.This is their business strategy, they sign you up low and then increase their prices later to make up for their shortfall by over 95%.Then requesting a claw back period for the business promotion and 2 days notice to return a router if you wish to cancel.Stay away or don't sign up with their promotions.
📅
Michelle S (-hidden-)
😠 NEVER EVER EVER SIGN UP WITH RSA WEB. EVER.
This is my second RSA Web complaint because the service I've received up till now can only be described as laughable. From the service team, to accounts, right down to ops - all useless. I was charged R1600 to have my internet reinstated after it was wrongfully terminated due to my payments not being allocated. For months no one from RSA Web bothered to reach out to me regarding my "outstanding" account balance until one day when I came home to no internet... After numerous phone calls and emails it was determined that my payments were never allocated. I was told that it was my responsibility to ensure my affairs are in order and as a result a R1600 fee would be billed to my account for reconnection. This after a WEEK (if not longer) of trying and trying to get my internet reconnected. At that point I was just about fed up with the whole thing and wanted to cancel and have nothing more to do with these imbeciles. Nicole, in ops, threatened to change me another R1600 if I cancelled [read more...]
This is my second RSA Web complaint because the service I've received up till now can only be described as laughable. From the service team, to accounts, right down to ops - all useless. I was charged R1600 to have my internet reinstated after it was wrongfully terminated due to my payments not being allocated. For months no one from RSA Web bothered to reach out to me regarding my "outstanding" account balance until one day when I came home to no internet... After numerous phone calls and emails it was determined that my payments were never allocated. I was told that it was my responsibility to ensure my affairs are in order and as a result a R1600 fee would be billed to my account for reconnection. This after a WEEK (if not longer) of trying and trying to get my internet reconnected. At that point I was just about fed up with the whole thing and wanted to cancel and have nothing more to do with these imbeciles. Nicole, in ops, threatened to change me another R1600 if I cancelled [read more...]
MORE REVIEWS
📄 Editorial Review
🔧 Services: Web HostingDomain Registration Own datacenterFounded in 2001, RSAWEB is an internet service provider that offers cloud infrastructure, hosting solutions, enterprise connectivity and management services.
The company offers the following web hosting solutions:
- Shared Hosting;
- VPS Hosting;
- Dedicated Servers;
- Colocation;
- Email Hosting;
- Domain Registration;
All shared hosting packages include unlimited data traffic and the disk space capacity is found between 50MB and 3GB. Customers also get 1-click WordPress installs together with the necessary setup tools.
VPS servers run on Linux distributions (CentOS, Debian, Ubuntu) and Windows OS. Servers are scalable and highly redundant.
Dedicated servers include full remote management by using iKVM. All servers run on Intel Xeon Quad Core and Hex Core processors. Speed port reaches 1Gb/s.
💰 Price & Cost
Prices are affordable when compared to the hosting industry. Customers will enjoy discounts and attractive deals for their services.
RSAWEB is a risk-free company as well, as they provide the 30-day money-back guarantee for their customers.
⌛ Reliability
The company guarantees 99.9% uptime availability. In case of a downtime, they promise to refund customers.
🏢 Data Center
The company is based in Cape Town, South Africa. They host their servers in two data centers in Cape Town and they also own two POPs (Point of Presence) in Johannesburg that are located in Durban and London. What is more is that they have infrastructure hosted in the USA (Texas) as well.
✍️ Customer Support
In order to get in touch with tech support, customers can contact them on phone, e-mail, live chat or ticket support. Support hours are from Monday to Friday between 06:00 – 00:00, as well as on Saturday and Sunday from 06:00 to 22:00.
They can be contacted on social media as well, as they are active on Facebook, Twitter, LinkedIn or Instagram. You can also subscribe to their YouTube channel.
🔨 Control Panel
They use a custom-built control panel for server management. Even if they don’t use cPanel like many hosting companies in the industry, this benefits from a user-friendly interface.
🎯 Conclusion
Based in South Africa, RSAWEB is a web service provider. In terms of hosting solutions, they specialize in shared hosting plans, so customers will not find VPS or dedicated servers here.Their prices are budget-friendly and there is also a period of 30 days in which customers can ask for their money back in case they are not satisfied by their services. Even if support is great, there is no knowledgebase available on their homepage. Overall, RSAWEB is a reliable provider of services for multiple types of businesses.
🌏 Server locations:
Cape Town Johannesburg Durban London
📢 Special pages
Website research for RSA Web on May 21, 2021 by WebHostingTop
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Plans📤 RSA Web Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Beginner | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0  We have custom-built a simple to use online control panel, giving you full control of your website and email with us.Your hosting package is activated immediately with us once your payment and account have been verified. Track your website [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/ | ZAR 19.00/mo. | 50 MB | unmetered | 0 / unlimited | |
| Home | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/ | ZAR 49.00/mo. | 150 MB | unmetered | 0 / unlimited | |
| Business Pro | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/ | ZAR 149.00/mo. | 2 GB | unmetered | 0 / unlimited | |
| Business Pro+ | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/ | ZAR 279.00/mo. | 3 GB | unmetered | 0 / unlimited | |
| 🔧 Dedicated - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| R2 Dedi Server | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 32000 MB 💪 CPU : Xeon E5-2620v3 2.4GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 5  Provisioning: R2250Xeon E5-2620v3 2.4GHz Hex (6) Cores 32 GB 2133Mhz DDR4 ECC 4 x 1TB SATA Onboard Raid 1,10 1TB Traffic 50GB FTP backup storage IPs (/30) - 1 usable IPs (/29) - 5 usable For those who still [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/dedicated-servers/ | ZAR 5,375.00/mo. VAT inc | 4000 GB | 1 TB | 32 GB / 5 | |
| R3 | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : KVM ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 64000 MB 💪 CPU : Xeon E5-2620v3 2.4 GHz 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 We use only the best hardware and have chosen Intel Xeon quad core and hex core CPUs for our dedicated offering.All servers make use of our up to 1GB/s network, running on our national MPLS fibre backbone across South Africa. You have full [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/dedicated-servers/ | ZAR 6,755.00/mo. VAT inc | 8000 GB | 1,500 GB | 64 GB / 1 | |
| 🔧 Colocation | Keep mouse over features! | 💰Price | 📶 Transfer | 📆 Updated | 📌 Dedicated IPs | |
| 23U | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 📌 Dedicated IPs : 0  Full power redundancy, UPS, HVAC, Biometric access, fire suppression & on-site security.All colocation benefits from access to our high speed 10Gbps Network backbone. Multiple data centres & multi 10 gigabit connectivity enable your DR [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/colocation/ | on request | 5 GB | 0 | ||
| 47U | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 📌 Dedicated IPs : 0 🔗 Plan URL : https://www.rsaweb.co.za/hosting/colocation/ | on request | 10 GB | 0 | ||
| 🔧 VPS - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| 1GB | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 1000 MB 💪 CPU : 1 Core 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  Windows 428.40 ZAR PER MONTHAll of the latest Operating System versions are supported on our Cloud Server offering. 🔗 Plan URL : https://www.rsaweb.co.za/hosting/virtual-private-servers/ | ZAR 190.80/mo. | 25 GB | unmetered | 1 GB / 1 | |
| 2GB | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 2000 MB 💪 CPU : 1 Core 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 R 727.20 PER MONTH, WINDOWSBilled Per Hour 2 GB RAM 1 Core Processor 100 GB Storage Full MyRSAWEB Access OUR EASY TO USE VPS CONTROL PANEL We’re continuously working on our custom-built management control panel to make sure managing your Cloud [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/virtual-private-servers/ | ZAR 489.60/mo. | 100 GB | unmetered | 2 GB / 1 | |
| 6GB | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔋 RAM : 6000 MB 💪 CPU : 3 Core 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Windows 1490.40 ZAR PER MONTHAll of the latest Operating System versions are supported on our Cloud Server offering. 🔗 Plan URL : https://www.rsaweb.co.za/hosting/virtual-private-servers/ | ZAR 1,252.80/mo. | 200 GB | unmetered | 6 GB / 1 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .com .net .org .info .biz | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7  TLD/gTLD New Transfer.co.za R50 R50 .com R150 R90 .net R150 R90 .org R150 R90 .mobi R295 R295 .co.uk R495 R425 .tv R295 R295 .za.com R599 R480 .sa.com R599 R480 .info R150 R90 .biz R150 R90 .co.zw R450 R350 .fm R865 [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/domains/ | ZAR 150.00/mo. | ||||
| 🔧 Emails - 💻 Linux | Keep mouse over features! | 💰Price | 📆 Updated | |||
| 3GB Email Hosting | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7  R 59.00 PER MONTH, STANDARD (STORAGE ONLY)3 GB Storage Outlook/MAPI Sync Apple iSync Zimbra Mobile Blackberry Support Additional Features Advertising Support Multi-domain Support Domain-level Branding [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/email-hosting/ | ZAR 79.00/mo. | 3 GB | unmetered | ||
| 🔧 Emails - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 📆 Updated | |||
| 1GB | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 Windows 49.00 ZAR PER MONTHStorage management Rebranding Web/Phone Support Online Backup/Restore Advertising Support Multi-domain Support Domain-level Branding Window/iOS/Linux CLI Administration Clustering/HA Calendar [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/email-hosting/ | ZAR 59.00/mo. | 1 GB | unmetered | ||
| 5GB | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 Windows 79.00 ZAR PER MONTHStorage management Rebranding Web/Phone Support Online Backup/Restore Advertising Support Multi-domain Support Domain-level Branding Window/iOS/Linux CLI Administration Clustering/HA Calendar [...] 🔗 Plan URL : https://www.rsaweb.co.za/hosting/email-hosting/ | ZAR 99.00/mo. | 5 GB | unmetered |
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📊 Web stats
| ⚑ Targeting: | South Africa |
| 📂 Details for https://www.rsaweb.co.za/ | |
|---|---|
| 📥 Website DNS: | rsaweb.co.za.cdn.cloudflare.net => 172.67.22.201 ( San Francisco ) / CloudFlare Inc. - cloudflare.com cname => :rsaweb.co.za.cdn.cloudflare.net:172.67.22.201 MX::mx01.rsaweb.co.za => 41.74.180.107 ( Claremont ) / RSAWEB (Pty) Ltd |
| 🔨 Server Software: | cloudflare |
| 📌 Website FIRST IP: | 104.22.63.93 |
| 📍 IP localization: | United States, California, San Francisco - see top providers in United States, California |
| 🔗 ISP Name, URL: | CloudFlare Inc., cloudflare.com |
| 📌 Website Extra IPs: | 104.22.62.93 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com 172.67.22.201 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
✅ Customer testimonials
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📋 RSA Web News / Press release
Jelastic Enters South Africa’s Cloud Computing Market With FLEX CLOUD By RSAWEB - Jelastic, Inc., the first company that combined Unlimited PaaS (Platform-as-a-Service) and Container-Based IaaS (Infrastructure-as-a-Service) into one solution, has announced their partnership with South Africa's RSAWEB; an established and rapidly expanding Internet Services Provider (ISP), specialising in True Cloud, Internet access, hosting and enterprise-class data centre solutions.
Frost and Sullivan reported last year that the Cloud computing market in South Africa is experiencing a high growth rate, which is expected to increase as the market matures. While private Cloud services have been the main focus of the first tier of competitors in the large enterprise sector, there is beginning to be a greater move towards public Cloud solutions.
The timing couldn't be better for RSAWEB's FLEX CLOUD particularly because of the easier access to affordable bandwidth in South Africa. SMEs are predicted to be the most important driver of growth of Cloud computing services over the next two ...
[search all rsaweb.co.za news]Frost and Sullivan reported last year that the Cloud computing market in South Africa is experiencing a high growth rate, which is expected to increase as the market matures. While private Cloud services have been the main focus of the first tier of competitors in the large enterprise sector, there is beginning to be a greater move towards public Cloud solutions.
The timing couldn't be better for RSAWEB's FLEX CLOUD particularly because of the easier access to affordable bandwidth in South Africa. SMEs are predicted to be the most important driver of growth of Cloud computing services over the next two ...
📣 RSA Web Social Networks
https://twitter.com/RSAWEB
RSAWEB is SA’s best-rated ISP with a Google customer review rating of 4.7Support via Twitter 8am-10pm weekly.Tel: 0874700000Privacy Policy: rsaweb.co/3xEQbwd
Account started from January, 2007, having already 11814 tweets with 6102 followers and 3211 friends. Last activity on . See recent tweets:
RSAWEB is SA’s best-rated ISP with a Google customer review rating of 4.7Support via Twitter 8am-10pm weekly.Tel: 0874700000Privacy Policy: rsaweb.co/3xEQbwd
Account started from January, 2007, having already 11814 tweets with 6102 followers and 3211 friends. Last activity on . See recent tweets:
- Network Notice Update: Octotel engineers have isolated and attended to the issue. We are observing services for aff… more info
- Network Notice: Dear RSAWEB customer, we are observing intermittent connectivity for Octotel customers connected to… more info
- Network Notice Update: Connectivity to the Struisbaai and Bredasdorp Nodes has been restored with an interim soluti… more info
https://www.facebook.com/RSAWEB/
About: RSAWEB is an established and rapidly expanding Internet Services Provider, specialising in True Cloud, Internet access, hosting and enterprise-class data centre solutions.
RSAWEB account is having lots of likes, talking about them many people. Last activity on .
About: RSAWEB is an established and rapidly expanding Internet Services Provider, specialising in True Cloud, Internet access, hosting and enterprise-class data centre solutions.
RSAWEB account is having lots of likes, talking about them many people. Last activity on .
No statuses until now
https://www.linkedin.com/company/rsaweb/
RSAWEB (established 2001) is a Privately Held entity having 1855 followers on LinkedIn and 51-200 employees, industry Information Technology & Services.
RSAWEB (established 2001) is a Privately Held entity having 1855 followers on LinkedIn and 51-200 employees, industry Information Technology & Services.
RSA Web Blog Using Wordpress version 4.9.21. Blog added on September, 2011, with total 124 articles, Language en-ZA. See recent blogs summary posts:
- How we go beyond connectivity to enhance your online experience - “Exceptional customer service lies at the heart of our business. We believe in helping you connect and succeed online ─ from working remotely and studying online to enjoying endless online ...
- RSAWEB partners with Sanlam Reality to bring you more value - At RSAWEB, we believe in improving the lives of South Africans by combining affordable internet connectivity with exceptional customer service. We have recently partnered with Sanlam Reality to offer
- Where to find your circuit number and ONT - If you already have a fibre line installed on your property or you're switching from a different internet service provider (ISP) to RSAWEB, you need to provide us with your circuit number and a photo
Reviews👪 RSA Web Customer Ratings
The quick stats of RSA Web profile shows a note average of 7.5 out of 10, counting 19 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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| (12 = 63.16%) | |
|---|---|
| (2 = 10.53%) | |
| (1 = 5.26%) | |
| (4 = 21.05%) |
📅
-hidden- (-hidden-)
😁 Incredible Service, Professional, Great Product
I've been with RSAWEB for 3 years now and their customer service has been excellent, professional through out! The very few times I ever had a problem or query, it was sorted quickly and painlessly ... prices are great, speeds and performance always consistent, but it's the service that been so good. Definitely recommend!!
I've been with RSAWEB for 3 years now and their customer service has been excellent, professional through out! The very few times I ever had a problem or query, it was sorted quickly and painlessly ... prices are great, speeds and performance always consistent, but it's the service that been so good. Definitely recommend!!
📅
-anonymous- (-no email-)
😁 Been a client of RSAWEB nearly 3 years now, their customer service is just excellent, so much better when I compare them to other providers we used. Even now during all this loadshedding, everything has remained stable, comms been great when other big providers having issues. What more can you want.
📅
-anonymous- (thebarrza@g...)
😁 Really professional hosting, with passionate and knowledgable staff. They will always go out of their way to assist you.
📅
-anonymous- (-no email-)
😁 I don't normally write reviews but given how fantastic my experience has been with RSAWEB, especially Timothy, it's only fair to let others know. I just want my service to work, and if there is ever a problem that a capable person will resolve quickly... gosh, they nailed it! My service barely has an issue in 3 years and when it did recently, RSAWEB resolved so quickly, and this was out of hours! Best customer service I've had, thanks guys!
📅
-anonymous- (-no email-)
😁 I've been with RSAWEB for nearly 3 years and what always comes to mind is that it is such a wonderful customer service centric company, the service has only been getting better and better in the past 2 years, especially through Covid, so that speak volumes. RSAWEB are the best internet provider by far vs others i've use before in South Africa.
📅
-hidden- (-hidden-)
😁 Fantastic with Wesley
Not experienced such a professional service in a long long time. Thank you to Wesley. A true asset to your company.
Wesley, keep up the great work.
Not experienced such a professional service in a long long time. Thank you to Wesley. A true asset to your company.
Wesley, keep up the great work.
📅
-anonymous- (-hidden-) / mifamilia.co.za
😁 Fantastic experience all the way from pre-sales all the way through the delivery of the service. Excellent product information provided, great communication throughout the process, complete transparency and realistic ETA's provided by the Enterprise support and engineering teams when we raise any change requests or technical support tickets.
RSAWeb is our go-to provider for all future projects.
RSAWeb is our go-to provider for all future projects.
📅
-anonymous- (-hidden-)
😁 RSAWEB customer service has been excellent, company is very customer centric so you know things will be taken care of anytime. We had some unique requirements, they tailored solution very simply and cost effectively for us, really happy!
📅
-anonymous- (-hidden-)
😁 RSAWEB has always provided top-notch support and uptime on my services. They have been around since 2001 and have years of experience on colocation, cloud and connectivity. Thanks RSAWEB team keep up the good service
📅
-anonymous- (-hidden-)
😁 I'm really impressed with RSAWEB's product. I haven't had a single issue for as long as I have been a customer. Their customer service is also fantastic, always going above and beyond from first sign-up to support. Well done and keep up the great work!
📅
-anonymous- (-no email-)
😁 I've only had an excellent experience at RSAWEB. RSAWEB prices are basically the best in market but it's their emphasis on great customer service that sets them apart from other providers I've dealt with. Their engineering teams across Fibre/Network connectivity and Cloud services are so knowledgable and easy to deal with.
📅
-anonymous- (-hidden-) / rachels home from home
😠 Im very unhappy with RSAWEB. I have not been able to connect my phone plus 5 other people who have been here on business cannot connect their phones to the internet. I went in with my Router and cell phone hoping that the technician would help me but unfortunately after waiting a long time for him to get me connected i was told when i get home to put in the network and the password. I was very happy thinking at last things will be okay again but when i connected my router my phone automatically went to the TP- link he gave me but still couldnt connect. When i called the call center again i was told by one of the technicians that i must turn my router upside down and the tiny sticker i must find the little digits under the WPR Why did i have to do it when i went with my router and cell phone hoping that i would get proper help. Then the word spread that i was angry then no one wanted anything to do with me. One lady even put down the phone when she heard it was me even though i was [read more...]
📅
-anonymous- (tonyhawk.za@g...)
😃 For the last week my RSAWEB connection has been dropping almost daily in the evening.. but now today.. around 4-5 times... 3 now in the last 2 hours.
Thou it's a recent matter... I'm Not impressed at all.
And your info above that says Support 24/7 is BS
Can't wait for an ISP that doesn't have issues - they ALL seem to have.
Recommendations to RSAWEB will decline.
Thou it's a recent matter... I'm Not impressed at all.
And your info above that says Support 24/7 is BS
Can't wait for an ISP that doesn't have issues - they ALL seem to have.
Recommendations to RSAWEB will decline.
📅
-anonymous- (-hidden-)
😠 Regret signing with this RSAweb
Been disconnected 3 times this week. Now I must wait 72hrs for them to fix my account. I haven't even used the service for a month and already I'm sitting with bullshit. I run an online business and cannot lose connection.
Been disconnected 3 times this week. Now I must wait 72hrs for them to fix my account. I haven't even used the service for a month and already I'm sitting with bullshit. I run an online business and cannot lose connection.
📅
-anonymous- (-hidden-)
😃 Great offerings on prices. Their helpdesk are really friendly! Chad, Gameem, Cheslin and Zea have helped with all of my connectivity issues. The turn around time has been refreshing for an ISP in RSA.
📅
-anonymous- (-no email-) / cape town, johannesburg
😞 RSA are the worst!
The internet of our business ADSL line drops all the time and the response time from RSA web has been terrible. I have started using another ISP and the internet hasnt gone down since. They only realised that our router was off 5 days later and asked me to reset and i have no thoughts about turning it back on and using their service again.
The internet of our business ADSL line drops all the time and the response time from RSA web has been terrible. I have started using another ISP and the internet hasnt gone down since. They only realised that our router was off 5 days later and asked me to reset and i have no thoughts about turning it back on and using their service again.
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