rsaweb.co.za
Average 7.6 out of 10
Total reviews: 20
Recommended by: 15
Opposed: 5
Official responses: 0


VISIT WEBSITE

✔ RSA Web review

20 user reviews; 0 support responses; 0 testimonials; 15 products, 1 promotion, 6 social accounts, Alexa #201812; 📆 listed 2009 (#12406)
rsaweb.co.za
RSA Web
4th Floor Office Tower, The Point, 76 Regent Rd, Sea Point
Cape Town , WC 8060
ZA
☎ Phone 087 470 0000

Website language(s): en-US
🏆 Alexa Rating 201,812▼ -41,185 👤 User Rating 🙌 Average 7.6 out of 10
👉 Total reviews: 20
👍 Recommended by: 15
👎 Opposed: 5
🤝 Official responses: 0

💰 Price Range ZAR 19.00 - ZAR 6,755.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 38/51🔗 Links 250,353
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Promotions are added, but some are not updated from over 2 years

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Fantastic Customer Service!
I have been a very happy RSAWEB customer for nearly 5 years now. Whether it be my personal home fibre or my business hosting, RSAWEB have always delivered world class service. I only wish other companies could learn something from them, they actually care about their customers. Prices are excellent value for money but i'm not on here taking my time to write a review because of price, it's because the guys at RSAWEB always go above and beyond for me as a customer. love these guys!
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Brilliant Customer Experience!
I have multiple services with RSAWEB, whether hosting for my business or home fibre for a number of years... these guys have been great! The most important thing for me is post sales service, if there is ever a problem I want to know someone is going to help me, and RSAWEB staff always go above and beyond for me, i can be quite demanding but they always deliver outstanding service!
📅
-hidden- (-hidden-) / rsaweb
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Poor service and bad business tactics
Signed up with RSAweb 7 months ago and now they feel the need to increase monthly fibre costs by over 95% for their clients.This is their business strategy, they sign you up low and then increase their prices later to make up for their shortfall by over 95%.Then requesting a claw back period for the business promotion and 2 days notice to return a router if you wish to cancel.Stay away or don't sign up with their promotions.
MORE REVIEWS
Listed and verified since 2009
rsaweb.co.za logo

📄 Editorial Review

🔧 Services: Web HostingDomain Registration Own datacenter

Founded in 2001, RSAWEB is an internet service provider that offers cloud infrastructure, hosting solutions, enterprise connectivity and management services.

The company offers the following web hosting solutions:
  • Shared Hosting;
  • VPS Hosting;
  • Dedicated Servers;
  • Colocation;
  • Email Hosting;
  • Domain Registration;

All shared hosting packages include unlimited data traffic and the disk space capacity is found between 50MB and 3GB. Customers also get 1-click WordPress installs together with the necessary setup tools.

VPS servers run on Linux distributions (CentOS, Debian, Ubuntu) and Windows OS. Servers are scalable and highly redundant.

Dedicated servers include full remote management by using iKVM. All servers run on Intel Xeon Quad Core and Hex Core processors. Speed port reaches 1Gb/s.

💰 Price & Cost


Prices are affordable when compared to the hosting industry. Customers will enjoy discounts and attractive deals for their services.

RSAWEB is a risk-free company as well, as they provide the 30-day money-back guarantee for their customers.

⌛ Reliability


The company guarantees 99.9% uptime availability. In case of a downtime, they promise to refund customers.

🏢 Data Center


The company is based in Cape Town, South Africa. They host their servers in two data centers in Cape Town and they also own two POPs (Point of Presence) in Johannesburg that are located in Durban and London. What is more is that they have infrastructure hosted in the USA (Texas) as well.

✍️ Customer Support


In order to get in touch with tech support, customers can contact them on phone, e-mail, live chat or ticket support. Support hours are from Monday to Friday between 06:00 – 00:00, as well as on Saturday and Sunday from 06:00 to 22:00.

They can be contacted on social media as well, as they are active on Facebook, Twitter, LinkedIn or Instagram. You can also subscribe to their YouTube channel.

🔨 Control Panel


They use a custom-built control panel for server management. Even if they don’t use cPanel like many hosting companies in the industry, this benefits from a user-friendly interface.

🎯 Conclusion

Based in South Africa, RSAWEB is a web service provider. In terms of hosting solutions, they specialize in shared hosting plans, so customers will not find VPS or dedicated servers here.

Their prices are budget-friendly and there is also a period of 30 days in which customers can ask for their money back in case they are not satisfied by their services. Even if support is great, there is no knowledgebase available on their homepage. Overall, RSAWEB is a reliable provider of services for multiple types of businesses.

🌏 Server locations:

Cape Town Johannesburg Durban London
Datacenter locations for rsaweb.co.za

📢 Special pages


rsaweb.co.za screenshot
Website research for RSA Web on May 21, 2021 by WebHostingTop

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Plans📤 RSA Web Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Beginner features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Beginner from rsaweb.co.zaWe have custom-built a simple to use online control panel, giving you full control of your website and email with us.

Your hosting package is activated immediately with us once your payment and account have been verified.

Track your website [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/
ZAR 19.00/mo.50 MBunmetered 0 / unlimited
Home features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Home from rsaweb.co.za
🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/
ZAR 49.00/mo.150 MBunmetered 0 / unlimited
Business Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Business Pro from rsaweb.co.za
🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/
ZAR 149.00/mo.2 GBunmetered 0 / unlimited
Business Pro+ features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Business Pro+ from rsaweb.co.za
🔗 Plan URL : https://www.rsaweb.co.za/hosting/web-hosting/
ZAR 279.00/mo.3 GBunmetered 0 / unlimited
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
R2 Dedi Server features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 32000 MB
💪 CPU : Xeon E5-2620v3 2.4GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 5

screenshot of R2 Dedi Server from rsaweb.co.zaProvisioning: R2250
Xeon E5-2620v3 2.4GHz
Hex (6) Cores
32 GB 2133Mhz DDR4 ECC
4 x 1TB SATA
Onboard Raid 1,10
1TB Traffic
50GB FTP backup storage
IPs (/30) - 1 usable
IPs (/29) - 5 usable

For those who still [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/dedicated-servers/
ZAR 5,375.00/mo. VAT inc4000 GB1 TB 32 GB / 5
R3 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : KVM
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 64000 MB
💪 CPU : Xeon E5-2620v3 2.4 GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of R3 from rsaweb.co.zaWe use only the best hardware and have chosen Intel Xeon quad core and hex core CPUs for our dedicated offering.

All servers make use of our up to 1GB/s network, running on our national MPLS fibre backbone across South Africa.

You have full [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/dedicated-servers/
ZAR 6,755.00/mo. VAT inc8000 GB1,500 GB 64 GB / 1
🔧 Colocation Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated📌 Dedicated IPs
23U features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
📌 Dedicated IPs : 0

screenshot of 23U from rsaweb.co.zaFull power redundancy, UPS, HVAC, Biometric access, fire suppression & on-site security.

All colocation benefits from access to our high speed 10Gbps Network backbone.

Multiple data centres & multi 10 gigabit connectivity enable your DR [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/colocation/
on request 5 GB 0
47U features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
📌 Dedicated IPs : 0

screenshot of 47U from rsaweb.co.za
🔗 Plan URL : https://www.rsaweb.co.za/hosting/colocation/
on request 10 GB 0
🔧 VPS - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
1GB features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 1000 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of 1GB from rsaweb.co.zaWindows 428.40 ZAR PER MONTH

All of the latest Operating System versions are supported on our Cloud Server offering.
🔗 Plan URL : https://www.rsaweb.co.za/hosting/virtual-private-servers/
ZAR 190.80/mo.25 GBunmetered 1 GB / 1
2GB features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 1 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of 2GB from rsaweb.co.zaR 727.20 PER MONTH, WINDOWS

Billed Per Hour
2 GB RAM
1 Core Processor
100 GB Storage
Full MyRSAWEB Access

OUR EASY TO USE VPS CONTROL PANEL

We’re continuously working on our custom-built management control panel to make sure managing your Cloud [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/virtual-private-servers/
ZAR 489.60/mo.100 GBunmetered 2 GB / 1
6GB features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔋 RAM : 6000 MB
💪 CPU : 3 Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of 6GB from rsaweb.co.zaWindows 1490.40 ZAR PER MONTH

All of the latest Operating System versions are supported on our Cloud Server offering.
🔗 Plan URL : https://www.rsaweb.co.za/hosting/virtual-private-servers/
ZAR 1,252.80/mo.200 GBunmetered 6 GB / 1
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com .net .org .info .biz features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .com .net .org .info .biz from rsaweb.co.zaTLD/gTLD New Transfer
.co.za R50 R50
.com R150 R90
.net R150 R90
.org R150 R90
.mobi R295 R295
.co.uk R495 R425
.tv R295 R295
.za.com R599 R480
.sa.com R599 R480
.info R150 R90
.biz R150 R90
.co.zw R450 R350
.fm R865 [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/domains/
ZAR 150.00/mo.
🔧 Emails - 💻 Linux Keep mouse
over features!
💰Price 📆 Updated
3GB Email Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of 3GB Email Hosting from rsaweb.co.zaR 59.00 PER MONTH, STANDARD (STORAGE ONLY)

3 GB Storage
Outlook/MAPI Sync
Apple iSync
Zimbra Mobile
Blackberry Support

Additional Features
Advertising Support
Multi-domain Support
Domain-level Branding
[...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/email-hosting/
ZAR 79.00/mo.3 GBunmetered
🔧 Emails - 💻 Linux/Windows Keep mouse
over features!
💰Price 📆 Updated
1GB features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of 1GB from rsaweb.co.zaWindows 49.00 ZAR PER MONTH

Storage management
Rebranding
Web/Phone Support
Online Backup/Restore
Advertising Support
Multi-domain Support
Domain-level Branding
Window/iOS/Linux
CLI Administration
Clustering/HA
Calendar [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/email-hosting/
ZAR 59.00/mo.1 GBunmetered
5GB features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of 5GB from rsaweb.co.zaWindows 79.00 ZAR PER MONTH

Storage management
Rebranding
Web/Phone Support
Online Backup/Restore
Advertising Support
Multi-domain Support
Domain-level Branding
Window/iOS/Linux
CLI Administration
Clustering/HA
Calendar [...]
🔗 Plan URL : https://www.rsaweb.co.za/hosting/email-hosting/
ZAR 99.00/mo.5 GBunmetered

Contact information is managed by rsaweb.co.za representatives info@r..., support@r..., support@r... [login]
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📊 Web stats

Targeting: South Africa
📂 Details for https://www.rsaweb.co.za/
📥 Website DNS: rsaweb.co.za.cdn.cloudflare.net => 104.22.62.93 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
cname => :rsaweb.co.za.cdn.cloudflare.net:104.22.62.93
MX::mx01.rsaweb.co.za => 41.74.180.107 ( Claremont ) / RSAWEB (Pty) Ltd
🔨 Server Software: cloudflare
📌 Website FIRST IP: 104.22.63.93
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 172.67.22.201 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com
104.22.62.93 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

✅ Customer testimonials

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How much is 4 + 3 ? Respond with 7
 

📋 RSA Web News / Press release

Jelastic Enters South Africa’s Cloud Computing Market With FLEX CLOUD By RSAWEB - Jelastic, Inc., the first company that combined Unlimited PaaS (Platform-as-a-Service) and Container-Based IaaS (Infrastructure-as-a-Service) into one solution, has announced their partnership with South Africa's RSAWEB; an established and rapidly expanding Internet Services Provider (ISP), specialising in True Cloud, Internet access, hosting and enterprise-class data centre solutions.
Frost and Sullivan reported last year that the Cloud computing market in South Africa is experiencing a high growth rate, which is expected to increase as the market matures. While private Cloud services have been the main focus of the first tier of competitors in the large enterprise sector, there is beginning to be a greater move towards public Cloud solutions.
The timing couldn't be better for RSAWEB's FLEX CLOUD particularly because of the easier access to affordable bandwidth in South Africa. SMEs are predicted to be the most important driver of growth of Cloud computing services over the next two [...]
[search all rsaweb.co.za news]

📣 RSA Web Social Networks

https://www.linkedin.com/company/rsaweb/
RSAWEB (established 2001) is a Privately Held entity having 1855 followers on LinkedIn and 51-200 employees, industry Information Technology & Services.
RSA Web Blog  Using Wordpress version 4.9.21. Blog added on September, 2011, with total 124 articles, Language en-ZA. See recent blogs summary posts:
- How we go beyond connectivity to enhance your online experience - “Exceptional customer service lies at the heart of our business. We believe in helping you connect and succeed online ─ from working remotely and studying online to enjoying endless online ...
- RSAWEB partners with Sanlam Reality to bring you more value - At RSAWEB, we believe in improving the lives of South Africans by combining affordable internet connectivity with exceptional customer service. We have recently partnered with Sanlam Reality to offer
- Where to find your circuit number and ONT - If you already have a fibre line installed on your property or you're switching from a different internet service provider (ISP) to RSAWEB, you need to provide us with your circuit number and a photo

Reviews👪 RSA Web Customer Ratings

The quick stats of RSA Web profile shows a note average of 7.6 out of 10, counting 20 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

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Some customers might say good things like: "i'm happy with RSAWeb" or bad things and complaints like: "this company sucks", or "is horrible", "rsaweb.co.za generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(13 = 65.00%)
(2 = 10.00%)
(1 = 5.00%)
(4 = 20.00%)
📅
Michelle S (-hidden-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 NEVER EVER EVER SIGN UP WITH RSA WEB. EVER.
This is my second RSA Web complaint because the service I've received up till now can only be described as laughable. From the service team, to accounts, right down to ops - all useless. I was charged R1600 to have my internet reinstated after it was wrongfully terminated due to my payments not being allocated. For months no one from RSA Web bothered to reach out to me regarding my "outstanding" account balance until one day when I came home to no internet... After numerous phone calls and emails it was determined that my payments were never allocated. I was told that it was my responsibility to ensure my affairs are in order and as a result a R1600 fee would be billed to my account for reconnection. This after a WEEK (if not longer) of trying and trying to get my internet reconnected. At that point I was just about fed up with the whole thing and wanted to cancel and have nothing more to do with these imbeciles. Nicole, in ops, threatened to change me another R1600 if I cancelled [read more...]

📅
-hidden- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Incredible Service, Professional, Great Product
I've been with RSAWEB for 3 years now and their customer service has been excellent, professional through out! The very few times I ever had a problem or query, it was sorted quickly and painlessly ... prices are great, speeds and performance always consistent, but it's the service that been so good. Definitely recommend!!
📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Been a client of RSAWEB nearly 3 years now, their customer service is just excellent, so much better when I compare them to other providers we used. Even now during all this loadshedding, everything has remained stable, comms been great when other big providers having issues. What more can you want.
📅
-anonymous- (thebarrza@g...)
⏳ Time Hosted: 1 to 3 months
Global rating
😁 Really professional hosting, with passionate and knowledgable staff. They will always go out of their way to assist you.
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
😁 I don't normally write reviews but given how fantastic my experience has been with RSAWEB, especially Timothy, it's only fair to let others know. I just want my service to work, and if there is ever a problem that a capable person will resolve quickly... gosh, they nailed it! My service barely has an issue in 3 years and when it did recently, RSAWEB resolved so quickly, and this was out of hours! Best customer service I've had, thanks guys!
📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
😁 I've been with RSAWEB for nearly 3 years and what always comes to mind is that it is such a wonderful customer service centric company, the service has only been getting better and better in the past 2 years, especially through Covid, so that speak volumes. RSAWEB are the best internet provider by far vs others i've use before in South Africa.
📅
-hidden- (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Fantastic with Wesley
Not experienced such a professional service in a long long time. Thank you to Wesley. A true asset to your company.
Wesley, keep up the great work.

📅
-anonymous- (-hidden-) / mifamilia.co.za
⏳ Time Hosted: over 3 years
Global rating
😁 Fantastic experience all the way from pre-sales all the way through the delivery of the service. Excellent product information provided, great communication throughout the process, complete transparency and realistic ETA's provided by the Enterprise support and engineering teams when we raise any change requests or technical support tickets.

RSAWeb is our go-to provider for all future projects.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 2 to 3 years
Global rating
😁 RSAWEB customer service has been excellent, company is very customer centric so you know things will be taken care of anytime. We had some unique requirements, they tailored solution very simply and cost effectively for us, really happy!
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 RSAWEB has always provided top-notch support and uptime on my services. They have been around since 2001 and have years of experience on colocation, cloud and connectivity. Thanks RSAWEB team keep up the good service
📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
😁 I'm really impressed with RSAWEB's product. I haven't had a single issue for as long as I have been a customer. Their customer service is also fantastic, always going above and beyond from first sign-up to support. Well done and keep up the great work!
📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
😁 I've only had an excellent experience at RSAWEB. RSAWEB prices are basically the best in market but it's their emphasis on great customer service that sets them apart from other providers I've dealt with. Their engineering teams across Fibre/Network connectivity and Cloud services are so knowledgable and easy to deal with.
📅
-anonymous- (-hidden-) / rachels home from home
⏳ Time Hosted: over 3 years
Global rating
😠 Im very unhappy with RSAWEB. I have not been able to connect my phone plus 5 other people who have been here on business cannot connect their phones to the internet. I went in with my Router and cell phone hoping that the technician would help me but unfortunately after waiting a long time for him to get me connected i was told when i get home to put in the network and the password. I was very happy thinking at last things will be okay again but when i connected my router my phone automatically went to the TP- link he gave me but still couldnt connect. When i called the call center again i was told by one of the technicians that i must turn my router upside down and the tiny sticker i must find the little digits under the WPR Why did i have to do it when i went with my router and cell phone hoping that i would get proper help. Then the word spread that i was angry then no one wanted anything to do with me. One lady even put down the phone when she heard it was me even though i was so
📅
-anonymous- (tonyhawk.za@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😃 For the last week my RSAWEB connection has been dropping almost daily in the evening.. but now today.. around 4-5 times... 3 now in the last 2 hours.
Thou it's a recent matter... I'm Not impressed at all.

And your info above that says Support 24/7 is BS
Can't wait for an ISP that doesn't have issues - they ALL seem to have.

Recommendations to RSAWEB will decline.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
Cost
Customer Relation
Control Panel
😠 Regret signing with this RSAweb
Been disconnected 3 times this week. Now I must wait 72hrs for them to fix my account. I haven't even used the service for a month and already I'm sitting with bullshit. I run an online business and cannot lose connection.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😃 Great offerings on prices. Their helpdesk are really friendly! Chad, Gameem, Cheslin and Zea have helped with all of my connectivity issues. The turn around time has been refreshing for an ISP in RSA.
📅
-anonymous- (-no email-) / cape town, johannesburg
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😞 RSA are the worst!
The internet of our business ADSL line drops all the time and the response time from RSA web has been terrible. I have started using another ISP and the internet hasnt gone down since. They only realised that our router was off 5 days later and asked me to reset and i have no thoughts about turning it back on and using their service again.

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