ionos.ca
Average 2.5 out of 10
Total reviews: 6
Recommended by: 1
Opposed: 5
Official responses: 0


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✔ 1&1 IONOS Canada review

6 user reviews; 0 support responses; 0 testimonials; 11 products, 0 promotions, 5 social accounts, Alexa #64434; 📆 listed 2011 (#16725)
ionos.ca
1&1 IONOS Canada
701 Lee Rd
Chesterbrook, Usa 19087
CA
☎ Phone +1-866-991-2631

Website language(s): en-CA
🏆 Alexa Rating 64,434▲ 32,480 👤 User Rating 🙌 Average 2.5 out of 10
👉 Total reviews: 6
👍 Recommended by: 1
👎 Opposed: 5
🤝 Official responses: 0

💰 Price Range CAD 1.00 - CAD 11.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal
🏆 SEO MOZ Authority 34/47🔗 Links 2,552
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-hidden- (-hidden-) / vancouvermoveerspro.ca
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 WORST OF THE WORS
WORST TECH SUPPORT EVER, DONT WAIST YOUR TIME
TECH SUPPORT don't T SPEEK ENGLISH, NO KNOWLEDGE ABOUT ANY THING
📅
-hidden- (-no email-) / lazy web.site, g4ltoy.box
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Think again!
I hosted here for 3 months. When I called originally I was speaking with a person who made many promises on their support . He was easy to understand, and at the time felt like he would move the world for me. I called their support once and it wasn't bad last year. I dont know though, its like they outsourced or something because all I get now is people I cant understand who give me answers read from a screen with no ability to think for themselves. Dell tech support is better. Its ok if you don't ever need to talk to them.
📅
-anonymous- (-hidden-) / indigohealers.com
⏳ Time Hosted: over 3 years
Global rating
😠 Ionos changed it's phone number in 2019 so it was no longer toll free. Unaware that when I was transferred to their new number I was calling outside my country I racked up a huge bill for their tedious 90 min customer services. The call resolved nothing except add-ons which I did not request! In spite of best efforts I kept being billed 1.00 here or $5.00 there for add-ons I never subscribed for. I had 4 domains with them. One of them was up for renewal and I didn't pay the invoice because I wanted to transfer it out. IONIS locked me out of my account; locked the business email to a different domain, and conveinently can't get the authroization code to transfer that domain to someone else! I asked how I was to pay the invoice without account access, they gave me some convaluted process about paypal, as they couldn't just charge it to a credit card. Then to add a little more sting, the CS rep stated that although the invoice said $17.00 there were a bunch of other charges that [read more...]
MORE REVIEWS
Listed and verified since 2011
ionos.ca logo

📄 Overview

🔃 1&1 IONOS Canada is part of United Internet
🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter
⇔ Redirected from 1and1.ca

📜 About 1&1 IONOS Canada

1&1 IONOS is the hosting and cloud partner of choice for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions to get businesses present online and working in the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host more than 12 million domains in our own regional data centers around the globe.

We serve entrepreneurs taking their first steps online, business owners scaling up, large companies, and partners who help them reach their ambitious goals. Whether building an online presence by securing a domain, building a website, moving back-office processes to the cloud, or orchestrating a container cluster, our comprehensive portfolio offers a best-in-class app, server, or service.

Reliability and security are engineered into the core of our products. Our self-built data center network delivers optimal performance and georedundancy. With headquarters in Germany, we at 1&1 IONOS pride ourselves on the tradition of state-of-the-art technology, strong privacy policies, and airtight data security.

Customers are our focus. That is why we not only have dedicated local support teams, but we also offer an industry first: a personal consultant who provides expert advice tailored to your needs.

Our (hi)story

1&1 was born in 1988, with the main aim of making information technology easy for everyone to understand and use. Committed to delivering a powerful, reliable, and secure product, 1&1 engineered its own data center architecture and extensive network with locations in Europe and the US, enabling millions of clients to get online, build up their web presence, and take advantage of increasingly more sophisticated digital services.

This launch of mass-market hosting, combined with years of experience building server hardware tailored for cloud applications, was complemented by strategic acquisitions to create a full-fledged hosting leader. 1&1 cemented its position as the provider of world-class hosting solutions and largest domain registrar in Europe.

Robust infrastructure portfolio in hand, 1&1 then integrated cloud-based digitization applications and tools into its offering, enabling businesses of any size to safely and simply take advantage of the benefits of the cloud.

Becoming 1&1 IONOS

In 2018, to build upon its vision of empowering businesses to leverage the latest digital technologies, 1&1 combined its web hosting, applications, and server product lines with ProfitBricks’ cloud infrastructure solutions, becoming 1&1 IONOS and reaffirming its dedication to innovation and customer centricity.

Proud of its heritage, 1&1 IONOS will continue its mission: to make powerful technology work for everyone, and to deliver the best of cloud computing.

1&1 IONOS is a member of the United Internet group

📢 Special pages


ionos.ca screenshot
Website research for 1&1 IONOS Canada on November 6, 2018 by WebHostingTop

🎁 1&1 IONOS Canada Promotions

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Plans📤 1&1 IONOS Canada Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
WordPress Hosting Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 5
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of WordPress Hosting Pro from ionos.caDomain free for first year
SSL certificate
24/7 support
🔗 Plan URL : https://www.ionos.ca/hosting/wordpress-hosting
CAD 1.00/mo.
(CAD 15.00 after 6 mo.)
200 GB SSDunmetered 1 / 5
WordPress Hosting Business features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 2
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of WordPress Hosting Business from ionos.ca
🔗 Plan URL : https://www.ionos.ca/hosting/wordpress-hosting
CAD 1.00/mo.
(CAD 11.00 after 12 mo.)
100 GB SSDunmetered 1 / 2
WordPress Hosting Essential features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of WordPress Hosting Essential from ionos.ca
🔗 Plan URL : https://www.ionos.ca/hosting/wordpress-hosting
CAD 1.00/mo.
(CAD 9.00 after 6 mo.)
25 GB SSDunmetered 1 / 1
🔧 Shared - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Business features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Business from ionos.caFree domain for first year
Wildcard SSL Certificate
24/7 support
🔗 Plan URL : https://www.ionos.ca/hosting/web-hosting
CAD 1.00/mo.
(CAD 8.00 after 12 mo.)
100 GB SSDunmetered 1 / 1
Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 5
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Pro from ionos.ca
🔗 Plan URL : https://www.ionos.ca/hosting/web-hosting
CAD 1.00/mo.
(CAD 10.00 after 6 mo.)
250 GB SSDunmetered 1 / 5
Expert features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 50
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Expert from ionos.ca
🔗 Plan URL : https://www.ionos.ca/hosting/web-hosting
CAD 1.00/mo.
(CAD 14.00 after 6 mo.)
500 GB SSDunmetered 1 / 50
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.ca Domain features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : DNS
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .ca Domain from ionos.caFree email address, private registration, and Wildcard SSL Certificate included.
🔗 Plan URL : https://www.ionos.ca/domains/domain-names
CAD 10.00/yr.
(CAD 15.00 after 12 mo.)
.com Domain features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : DNS
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .com Domain from ionos.ca
🔗 Plan URL : https://www.ionos.ca/domains/domain-names
CAD 11.00/yr.
(CAD 15.00 after 12 mo.)
🔧 Website Builder Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Essential features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Essential from ionos.caOptimized for all devices
All the webspace you need
24/7 support
🔗 Plan URL : https://www.ionos.ca/websites/website-builder
CAD 1.00/mo.
(CAD 7.00 after 6 mo.)
unlimitedunmetered 1
Business features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Business from ionos.ca
🔗 Plan URL : https://www.ionos.ca/websites/website-builder
CAD 1.00/mo.
(CAD 10.00 after 12 mo.)
unlimitedunmetered 1
Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : Backup, DNS, CDN, Open-Xchange, Green Hosting, Wordpress, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Pro from ionos.ca
🔗 Plan URL : https://www.ionos.ca/websites/website-builder
CAD 1.00/mo.
(CAD 20.00 after 6 mo.)
unlimitedunmetered 1

Contact information is managed by ionos.ca representatives online@1..., support@i..., info@i... [login] | Last company update:

📊 Web stats

Targeting: Canada
📂 Details for https://www.ionos.ca/
📥 Website DNS: ns-1and1.ui-dns.com => 217.160.82.200 ( Karlsruhe ) / Ionos SE - ionos.com
ns-1and1.ui-dns.biz => 217.160.81.200 ( Karlsruhe ) / Ionos SE - ionos.com
ns-1and1.ui-dns.org => 217.160.83.200 ( Karlsruhe ) / Ionos SE - ionos.com
MX::mxint02.1and1.com => 212.227.126.207 ( Strang ) / Ionos SE - ionos.com
ns-1and1.ui-dns.de => 217.160.80.200 ( Karlsruhe ) / Ionos SE - ionos.com
MX::mxint01.1and1.com => 212.227.126.206 ( Strang ) / Ionos SE - ionos.com
🔨 Server Software: Apache
📌 Website IP: 74.208.255.132
📍 IP localization: United States, Pennsylvania, Chesterbrook - see top providers in United States, Pennsylvania
🔗 ISP Name, URL: IONOS Inc., ionos.com

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📋 1&1 IONOS Canada News / Press release

1&1 Expands Services to Canada - Offers competitive hosting options to Canadian SMB market.
1&1 Internet, Inc., a web hosting company, yesterday announced that it will now offer its hosting solutions to the Canadian small- and medium-sized business market. It will provide affordable and reliable hosting to Canada's small business market through www.1and1.ca.The company articulates that according to 2010 research by Industry Canada, only 41 percent of Canadian businesses currently have a website, while the remaining 59 percent are losing the opportunity to extend their reach to new market segments online. With a suite of hosting solutions ranging from website packages, domain registrations and online marketing services to high performance dedicated servers, SMBs are offered all of the necessary tools to produce a thriving website.It states that together with the company's extension to Canada, all customers registering a domain with the Canadian country code .CA will receive a special price of $9.99 CA dollars
[search all ionos.ca news]

📣 1&1 IONOS Canada Social Networks

1&1 IONOS Canada Blog  (RSS error) Blog added on October, 2018, with total 0 articles.

Reviews👪 1&1 IONOS Canada Customer Ratings

The quick stats of 1&1 IONOS Canada profile shows a note average of 2.5 out of 10, counting 6 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with 1and1 IONOS Canada" or bad things and complaints like: "this company sucks", or "is horrible", "ionos.ca generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(1 = 16.67%)
(5 = 83.33%)
📅
enigmaphoto.ca (-hidden-) / enigmaphoto.ca
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Terrible Customer Service
Don’t hesitate to check others reviews before starting their service, I had a terrible experience with them, terrible customer service, you start their service and they will charge you without your confirmation! If you like to start a new headache select them!

📅
-anonymous- (-hidden-) / bagece.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 I am running a small scale business and I am using their web hosting services from them. NO problem with their service. They respond quickly to my tickets and give assistance as soon as possible. From my experience I really want to suggest Ionos canada Bluehost and Domainracer to others.
📅
nisar akhtar (nisarakhtar@h...) / torontomacrepair.ca
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 some one from inside created a domain in my account and billed my PayPal account.
they refused to investigate and claim there is no breached of security happened in my account.

i personally never logged into my account for about 1 year.
it happened just before my other domain was close to renewal and i already moved that domain to other place so they crated a fake domain and charged me for that...that's a scam
third class customer service.they hanged up phone on me several times .their staff has no customer service manners.

stay away from this company..

if same happened to any one else please share you incident here.

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