Eurofiber Cloud Infra FR Review 2026. Is eurofibercloudinfra.fr good on providing Telecom services?

📄 Editorial Review

🔃 Eurofiber Cloud Infra FR is part of Eurofiber Group
(3*) 🔧 Services: Telecom Own datacenter
⇔ Redirected domains: ate.info lumos.fr netiwan.fr avelia.fr appliwave.com
Eurofiber Cloud Infra is a French cloud infrastructure provider focused on sovereign, compliant hosting for sensitive and business-critical workloads. It operates as a brand of Avenir Télématique (ATE), a hosting and telecom operator active since the late 1980s and now a subsidiary of Eurofiber France, itself part of the wider Eurofiber Group. The result is a provider that combines regional datacenters in France with a broader European network backbone and a strong emphasis on security, compliance, and long-term infrastructure projects.

Their positioning is clearly B2B and enterprise: rather than classic shared hosting or low-cost VPS, Eurofiber Cloud Infra delivers a full cloud stack under the umbrella name OneCloud, built around French datacenters and strict regulatory alignment (HDS for health data, ISO/IEC 27001:2022 and RGPD). The portfolio covers several core infrastructure layers:

• Cloud privé (private cloud) – custom, dedicated environments based on VMware Cloud Foundation or Proxmox VE, tuned for isolation, performance and regulatory compliance. These setups target sensitive applications in healthcare, public sector, and regulated industries, where architecture, governance and SLAs are as important as raw CPU or storage.
• Infrastructure as a Service (IaaS) – a sovereign cloud platform built on VMware Cloud Director (VCD), with self-service provisioning, pay-as-you-go billing, and flexible VM deployment (Windows and Linux). The IaaS layer is designed to host everything from dev/test environments to production workloads, with integrated S3-compatible object storage and backup via Veeam.
• Containers & PaaS-like services – two managed platforms:
  
  • Docker Swarm as a CaaS (Container as a Service) offering, fully managed and monitored, aimed at simplifying container deployments while guaranteeing high availability, load balancing and automated orchestration.
  • Kubernetes as a Service (KaaS), a managed Kubernetes environment with an immutably designed Linux base, API-driven management and integrated CI/CD tooling, meant for modern cloud-native projects that need multi-AZ redundancy and simplified cluster operations.
• Stockage S3 – S3-compatible object storage replicated simultaneously across datacenters in Lille, Toulouse and Nîmes. This storage platform is positioned for backup, archiving, big data and AI workloads, with a strong focus on immutability, long-term retention and 99.99% availability.
• Firewall as a Service (FWaaS) – advanced, managed network protection integrated with the OneCloud platform, including segmentation via VDOMs, VPN support, centralized rule management and detailed reporting. This is complemented by anti-DDoS, IDS/IPS and WAF capabilities as part of a broader Security by Design strategy.
• Connectivity & bare metal – through Eurofiber’s fiber network and the partner program, they can extend projects with bare metal servers, PaaS components and telecom connectivity, aimed at ISVs, MSPs and integrators that need a complete infrastructure stack under a French sovereignty umbrella.

Across these services, Eurofiber Cloud Infra leans heavily on compliance and operational rigor. The cloud and datacenters are certified ISO/IEC 27001:2022 and HDS, teams are certified ITIL v4, and a 24/7 Security Operations Center supervises platforms with proactive incident detection and response. For health data in particular, they explicitly commit to hosting within the European Economic Area with no transfers of personal health data to third countries, which is crucial for hospitals, labs, and healthcare SaaS vendors.

They are a specialist sovereign cloud operator: not the broad, generalist shared host that sells "one-click WordPress" to small sites, but an infrastructure partner for organizations that treat cloud as part of a regulated IT strategy. For a typical website owner looking for simple shared hosting and cPanel, this platform will feel too complex and too enterprise-oriented; for a company that cares about French hosting, compliance, and high-availability design, it is a strong and very focused option.

Historically, the underlying company Avenir Télématique has been around since the late 1980s and has long experience in data hosting and telecoms, including early accreditation for hosting French health data. That background explains why Eurofiber Cloud Infra feels particularly mature around HDS, ISO 27001 and processes, rather than just raw technology.

💰 Price & Cost

Pricing is handled on a consultative, project-driven basis, with contact forms dedicated to each solution (private cloud, IaaS, Kubernetes, Docker, S3, etc.).

A few elements still emerge from the public information:

• For IaaS and Stockage S3, billing is clearly positioned as pay-as-you-go, with consumption-based invoicing tied to actual resource usage (CPU, RAM, storage, object capacity). This aligns with enterprise IaaS and backup/archiving use cases where resource consumption can fluctuate.
• For cloud privé, they emphasize "tarification claire" and configuration sur-mesure, but without publishing numerical pricing. These projects are evidently costed individually based on dedicated hardware, storage technologies (NVMe, Ceph, vSAN, S3), required redundancy, and SLAs.
• For partners (ISVs, MSPs), the partner program references a flexible economic model and possibilities to optimize margins, again suggesting negotiated contracts rather than fixed list prices.

🏢 Data Center

One of Eurofiber Cloud Infra’s main strengths is its French datacenter footprint and the way it is integrated into the cloud services:

• Datacenters are located in Lille, Toulouse and Nîmes, all in France, and marketed as "datacenters français" designed for high availability, security and sovereignty.
• Tier 3+-level design and emphasize full redundancy, 24/7 availability and strong energy efficiency, with PUE figures explicitly cited for some locations (e.g. PUE around 1.2 in Nîmes and 1.4 in Toulouse).
• A global datacenter SLA is communicated at 99.982%, which is in line with Tier III expectations and reinforces the focus on business-critical workloads rather than best-effort hosting.
• The OneCloud stack leverages a multi-AZ, multi-site architecture: the platform uses synchronous or near-synchronous replication between Lille, Toulouse and Nîmes for high availability and disaster recovery. IaaS and S3 storage can be deployed in multi-AZ mode, and full-stretch replication plus automated PRA (disaster recovery plans) are mentioned for the IaaS layer.
• The S3 storage service is a good example of how they use geography: data is replicated automatically across the three datacenters, offering 99.99% service availability and high tolerance to failure, which is especially valuable for backups and archives.

Compliance and sovereignty are central in the datacenter narrative. Facilities are:

• 100% located in France and within the European Economic Area.
• Declared HDS-compatible and certified ISO/IEC 27001:2022.
• Documented as avoiding any transfer of personal health data to non-EEA countries.

The datacenters are closely tied to Eurofiber’s wider fiber network and local partners (for instance, partnerships with regional datacenter operators for some locations). This brings good connectivity to national and continental network hubs while keeping data physically within France, which is a key requirement for many public-sector and health customers.

Overall, the datacenter layer is one of the strongest aspects of Eurofiber Cloud Infra: multi-site architecture, measurable SLAs, environmental metrics, and a clearly stated sovereign hosting model.

✍️ Customer Support

Eurofiber Cloud Infra’s support model mixes business-hours contact for general interactions and 24/7 operational supervision for infrastructure and security:

• Contact details show a French phone number and business-hours availability (Monday to Friday, 8:00–18:00), together with an online contact form. This is the typical entry point for sales, pre-sales questions and non-urgent issues.
• A dedicated client portal (helpdesk) is available for existing customers, which is standard practice for ticketing, incident follow-up and changes.

For Kubernetes, Docker, S3 and firewall services, support is integrated: clusters and platforms are actively supervised, with metrics, logs and alerts all included. The intention is to let DevOps teams focus on applications while Eurofiber Cloud Infra handles the infrastructure layer, including capacity, availability, and security events.

For partners, there is an additional layer of technical and regulatory support, helping SaaS or MSP partners align their own solutions with HDS, ISO 27001 and RGPD requirements.
Support, therefore, is clearly tailored to enterprise expectations rather than DIY hosting: dedicated engineers, 24/7 supervision, and SLA-backed commitments instead of simple email-only support.

🔨 Control Panel

In terms of control panels and management interfaces, Eurofiber Cloud Infra France is closer to a modern cloud provider than a traditional shared host:

• The IaaS platform is built on VMware Cloud Director (VCD). Customers get a self-service web portal where they can deploy and manage virtual machines, adjust CPU/RAM resources, configure storage volumes, and manage backups. The portal is designed for technical teams, giving them fine-grained control over their virtual datacenters while maintaining the security and isolation provided by the provider.
• For cloud privé, the underlying virtualization stack can leverage VMware Cloud Foundation or Proxmox VE, combined with SDN, firewalls and load-balancing. Management here is typically a mix of provider-managed infrastructure and customer access depending on the project; it is not a generic panel like cPanel, but a tailored environment for IT departments.
• For Kubernetes as a Service, management is centered on a dedicated control plane and the standard Kubernetes API. Customers interact with clusters using familiar tools (kubectl, Helm, CI/CD pipelines) while Eurofiber Cloud Infra manages cluster lifecycle, updates and infrastructure. This is more like a managed K8s offering from a hyperscaler than a traditional hoster.
• The Docker Swarm CaaS offers a managed cluster where developers use the Docker ecosystem (CLI, compose, registries) while the provider handles the Swarm orchestration, scaling and health of the nodes.
• S3 storage is integrated with a usage-tracking interface (pay as you go monitoring) and supports the standard S3 protocol, so existing tools like Veeam, Atempo, Cyberduck, Synology and backup platforms can connect seamlessly.

There is no simple shared hosting control panel here. The interfaces are oriented toward IT teams, DevOps and integrators who are comfortable with VMware, Kubernetes, Docker and S3, and who want cloud building blocks rather than pre-packaged website hosting.

🎯 Conclusion

Eurofiber Cloud Infra stands out as a specialized French sovereign cloud rather than a general-purpose web host. Its strengths are clear:

• Strong sovereignty and compliance – 100% French datacenters in Lille, Toulouse and Nîmes, HDS and ISO/IEC 27001:2022 certifications, RGPD-native design, and explicit commitments to keep health data within the EEA.
• Mature security posture – Security by Design architecture, 24/7 SOC, anti-DDoS, IDS/IPS, WAF, FWaaS, and ITIL v4-certified teams. This is not just VPS with a firewall; it is a fully managed security layer around the infrastructure.
• Modern, multi-layer cloud stack – private cloud, IaaS with VMware Cloud Director, Docker Swarm CaaS, Kubernetes KaaS, S3 object storage, and advanced firewalling. Together they form a coherent cloud platform capable of hosting everything from legacy VM workloads to modern cloud-native applications.
• Multi-AZ, multi-site architecture – datacenter SLA of 99.982%, service SLAs up to 99.99% for OneCloud components, and replication across three French datacenters for storage and critical workloads. This is particularly valuable for regulated and mission-critical applications.

On the other hand, there are some limitations to keep in mind:

• There is no entry-level shared hosting or simple cPanel-style offer. Small projects or individuals looking for cheap, straightforward website hosting will not find a suitable plan here.
• Public pricing transparency is limited, with no standard price lists; everything goes through contact forms and quotes. This is normal in the enterprise segment but less convenient if you want quick cost comparisons without talking to sales.
• The platform is clearly aimed at organizations with internal IT or DevOps skills, or at partners such as MSPs and SaaS vendors. Without that internal capability (or a trusted integrator), the richness of the platform might be overkill.

For companies that need a French, compliant, SLA-backed cloud – especially in healthcare, public sector, and regulated industries – Eurofiber Cloud Infra is a compelling candidate. For basic hosting users, it is likely too specialized, but for organizations treating cloud as a strategic, regulated infrastructure, it delivers the depth, certifications, and architecture that generic hosts usually do not.

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