bigwetfish.hosting
Average 8.1 out of 10
Total reviews: 10
Recommended by: 8
Opposed: 2
Official responses: 1


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✔ Big Wet Fish Hosting review

10 user reviews; 1 support response; 0 testimonials; 11 products, 0 promotions, 4 social accounts, Alexa #6844974; 📆 listed 2008 (#6478)
bigwetfish.hosting
Big Wet Fish Hosting
Unit 8C, Kilroot Business Park
Carrickfergus , NORTHERN IRELAND BT38 7PR
UK
☎ Phone 028 9507 2311

Website language(s): en-GB
🏆 Alexa Rating 6,844,974▲ 4,389,717 👤 User Rating 🙌 Average 8.1 out of 10
👉 Total reviews: 10
👍 Recommended by: 8
👎 Opposed: 2
🤝 Official responses: 1

💰 Price Range € 4.64 - € 439.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 24/35🔗 Links 14,224
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
"About page" URL or "Contact page" URLs are missing
86%

👪 Most Recent Customer Reviews

📅
ben keohane (ben.keohane@s...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Ive been using BWF that last few months and find them amazing. We left amazon to go with these guys and I must admit bigger aint better.. Brilliant.. Stephen thanks for all the help without your support I dont know where we would be .. Big Wet Fish are the best.. ben.keohane@snaprewards.ie is my mail if anyone wants to ask me any questions.
📅
Grahamg (grahamagallagher@g...) / lcd-enclosure.us
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Extremely poor service - AVOID!
We have been a loyal customer of BWF since 2009, however in the past 6 years we have encountered numerous issues with their web hosting service, that is resulting in us transfer domains to a more reliable hosting company as they come up for renewal!

The most concerning is they have transferred 2 domains as they migrate from old servers to new ones, they offered to do the migration for us of the entire website including the blog and emails. The result was the blog had been forgotten and fortunately, we had a backup of it, otherwise we would have had to start again! Also some emails have been mixed up in the migration so some emails are delivered to the wrong person! Account emails sent to purchasing etc!!

Now the major issue is that during the migration of another domain, it transpires they have ‘lost’ emails from October 2012 to December 2014 during the migration over 2 servers. Their first response was to tell us that there was nothing they can do. The second response was, what
📅
CliveO (clive@h...) / clivestephenson.co.uk
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I Wouldn't host with anyone else!
I have been with BigWetFish since I can't remember when and they have just got better and better. I am a web designer, I have 2 hosting accounts and several domains with them and I always recommend them to everyone...not everyone listens but as they say, you can lead a horse to water etc...
I have used GoDaddy, HostGator and god help me Bluehost and I wouldn't host with anyone other than BigWetFish. Let's be honest tho, hosting is hosting so what sets them apart...customer support, they are right on the money!
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Listed and verified since 2008
bigwetfish.hosting logo

📄 Overview

🔧 Services: Web HostingDomain Registration
⇔ Redirected from bigwetfish.co.uk
⇔ Redirected domains: bwfhosting.com

📜 About Big Wet Fish Hosting

Want to know a little more about who you are buying from? Well you have come to right place. We are proud of our close relationships with our clients and pride ourselves on excellent customer support.

At Bigwetfish we like to think we are a bit different. We will go the extra mile to ensure all our clients have best experience possible. We are proud of our reputation and the positive relations that we have built with our clients over the years.

Established in 2002 as 'Eaziweb', bigwetfish.co.uk have quickly grown into an established and trusted web host managing tens of thousands of websites for clients in the UK and Ireland as well as around the world. We hope you trust us to manage your website too - we really look forward to getting to know you and to building up a strong business partnership. Please do contact us and we are more than happy to discuss your requirements.

All Big Wet Fish Staff are highly skilled and have expertise in customer care, server management and web and graphic design. Stephen K graduated from the Queens University of Belfast with an Honours Degree in Business Administration and Computer Science in 1997. Stephen's main focus is on building relationships with our clients and ensuring the company is forward thinking.

Jordan H graduated from the University of Ulster at Jordanstown with a 1st Class Honours Degree in Interactive Multimedia Design in 2009 and is the newest member of the 'Fish Team'. www.skipskap.com is Jordan's portfolio site. His passion is 3d Animation and Jordan is currently working on a number of 3d animation projects. Please do say hi to Jordan when he answers your suport tickets.

David H has worked in the web design industry in Belfast and is currently in final year at the University of Ulster at Jordanstown completing his honours degree in Interactive Multimedia Design. Dave's personal portfolio site is 6ixels.com and David works primarily at customer support, the big wet fish website as well as working on freelance web design projects. Please do contact David if you have any specific web design requirements as he could work with you to create a high end bespoke web site.

Why Choose Bigwetfish?

Established in 2002 we are a professional hosting company providing quality services for all our customers. Whether you need an account for your personal website, blog or a large scalable dedicated server solution for your small business then you have come to the right place! We provide hosting accounts, reseller accounts, VPS and Dedicated Servers as well as competitively priced domain names. Let us know and we can discuss your requirements. We truly believe that the personal service and care we offer makes us stand out from the crowd.
What We Offer

We are bigwetfish and we love what we do. We pride ourselves in taking a innovative and forward thinking approach to web hosting in everything that we do. Customer relationships are the key in building our community and we want you to be a part of that. All our hosting plans include:

* PHP5 & MySQL
* Web based control panel
* Fantastico including Wordpress
* Email (Pop3 and webmail)
* SSL, FTP, Stats

bigwetfish.hosting screenshot
Website research for Big Wet Fish Hosting on September 12, 2019 by WebHostingTop

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Plans📤 Big Wet Fish Hosting Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
WEB HOSTING - LITE features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔌 Hosted domains : 5
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of WEB HOSTING - LITE from bigwetfish.hosting100 Email Accounts
50 MySQL Databases
5 Subdomains & Alias Domains
5 Add On Domains
Domain Name Not Included
🔗 Plan URL : https://bigwetfish.hosting/web/
4.64/mo.20 GB200 GB 0 / 5
WEB HOSTING - STANDARD features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔌 Hosted domains : 15
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of WEB HOSTING - STANDARD from bigwetfish.hosting250 Email Accounts
100 MySQL Databases
15 Subdomains & Alias Domains
15 Add On Domains
Included Domain Name
🔗 Plan URL : https://bigwetfish.hosting/web/
11.14/mo.40 GB500 GB 0 / 15
WEB HOSTING - PRO features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔌 Hosted domains : 20
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of WEB HOSTING - PRO from bigwetfish.hosting500 Email Accounts
150 MySQL Databases
20 Subdomains & Alias Domains
20 Add On Domains
Included Domain Name
🔗 Plan URL : https://bigwetfish.hosting/web/
23.14/mo.100 GB1 TB 0 / 20
🔧 Dedicated - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
UK SERVER 1 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup, Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 64000 MB
💪 CPU : Intel Xeon E5 – 2430
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of UK SERVER 1 from bigwetfish.hostingHardware RAID 10
GigE Networking
Full Management

RELIABLE NETWORK
And of course, 99.9% Uptime Guarantee!

INCLUDED BACKUP SOLUTION
Need to roll back your site? We run daily, weekly and monthly backups to a separate server so your data is [...]
🔗 Plan URL : https://bigwetfish.hosting/fully-managed-dedicated-solutions/
209.00/mo. VAT exc8000 GBunmetered 64 GB / 0
UK SERVER 2 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup, Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 64000 MB
💪 CPU : Intel Xeon E3 – 1270v6
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of UK SERVER 2 from bigwetfish.hosting
🔗 Plan URL : https://bigwetfish.hosting/fully-managed-dedicated-solutions/
249.00/mo. VAT exc1000 GB SSDunmetered 64 GB / 0
UK SERVER 3 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup, Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 128000 MB
💪 CPU : Dual Intel Xeon E5 – 2630v4
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of UK SERVER 3 from bigwetfish.hosting
🔗 Plan URL : https://bigwetfish.hosting/fully-managed-dedicated-solutions/
439.00/mo. VAT exc2000 GB SSDunmetered 125 GB / 0
🔧 VPS - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
SELF MANAGED 1024 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Self Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 1024 MB
💪 CPU : 1 Intel Xeon vCPU Core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of SELF MANAGED 1024 from bigwetfish.hostingChoice of Operating System
Free Reboots / Rebuilds

Server build times will vary depending on your chosen template.

* A modest charge may be charged for non-standard support to cover the technicians time to resolve the issue.
🔗 Plan URL : https://bigwetfish.hosting/self-managed-virtual-solutions/
10.99/mo.30 GB2 TB 1 GB / 1
SELF MANAGED 2048 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔧 Category : Self Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 2048 MB
💪 CPU : 2 Intel Xeon vCPU Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of SELF MANAGED 2048 from bigwetfish.hosting
🔗 Plan URL : https://bigwetfish.hosting/self-managed-virtual-solutions/
17.99/mo.40 GB3 TB 2 GB / 1
FULLY MANAGED 3072 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 3000 MB
💪 CPU : 3 Intel Xeon CPU Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of FULLY MANAGED 3072 from bigwetfish.hostingIncludes cPanel License
Includes 200GB Remote Backup Space
Includes Full Management
Includes 24/7 Monitoring
🔗 Plan URL : https://bigwetfish.hosting/fully-managed-virtual/
64.99/mo.100 GB4 TB 3 GB / 0
FULLY MANAGED 6144 features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 6000 MB
💪 CPU : 5 Intel Xeon CPU Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of FULLY MANAGED 6144 from bigwetfish.hostingIncludes cPanel License
Includes 400GB Remote Backup Space
Includes Full Management
Includes 24/7 Monitoring
🔗 Plan URL : https://bigwetfish.hosting/fully-managed-virtual/
119.99/mo.180 GB6 TB 6 GB / 0
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat

screenshot of .com from bigwetfish.hosting.co.uk
£7.99 GBP
1 Year

.net
£14.49 GBP
1 Year

.info
£17.49 GBP
1 Year

.org
£13.49 GBP
1 Year

.uk
£7.99 GBP
1 Year
🔗 Plan URL : https://manage.bigwetfish.hosting/cart.php?a=add&domain=register
12.49/yr.

Marketing information is managed by customerservice@b... [login] | Last company update:

📊 Web stats

Targeting: United Kingdom
📂 Details for https://bigwetfish.hosting/
📥 Website DNS: donna.ns.cloudflare.com => 172.64.32.151 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
sid.ns.cloudflare.com => 172.64.33.143 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::_dc-mx.e8f4381caea4.bigwetfish.hosting => 88.150.168.27 ( Manchester ) / BWF Hosting Ltd - bigwetfish.co.uk
🔨 Server Software: cloudflare
📌 Website FIRST IP: 104.26.3.175
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 104.26.2.175 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com
172.67.68.189 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

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📋 Big Wet Fish Hosting News / Press release

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📣 Big Wet Fish Hosting Social Networks

No official account on Linkedin yet
https://blog.bigwetfish.hosting/  (RSS error new) Blog added on February, 2012, with total 104 articles, Language en-GB. See recent blogs summary posts:
- Dedicated Server Availability List - The dedicated servers below are only available while stock lasts – once they're gone they're gone. If you are interested in purchasing a server or have any questions contact our support team via our ...
- The Importance of Backups and Disaster Recovery Planning - On 10 March 2021 there was a major fire at a large data centre in France and 3.6 million websites being hosted on OVH Cloud were taken offline. BWF does not use this facility but we have had many a ...
- Big Wet Fish Hosting supports the Nominet Public Benefit Campaign - Grab a Coffee and have a read at this post alongside the URLs listed from both sides of the argument and we value any comments from you. We've decided to Vote YES at the Nominet UK Extraordinary ...

Reviews👪 Big Wet Fish Hosting Customer Ratings

The quick stats of Big Wet Fish Hosting profile shows a note average of 8.1 out of 10, counting 10 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with Big Wet Fish Hosting" or bad things and complaints like: "this company sucks", or "is horrible", "bigwetfish.hosting generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
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📅
barry flood (info@b...) / barryflood.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Great personalised service
I have hosted with big wet fish for many years, I first took out a hosting account for my university project in 2008, I then grew to a reseller account and have now got my own vps. I also have recommended big wet fish to many of my friends and associates who have also had aa successfull and prompt service from big wet fish. I now manage three servers with them.

I love their fast response to support tickets, no issue no matter how daft goes unsolved, and I make good use of their backup facility also.

in the past i've broken my own web site by clicking the wrong button or making a silly mistake, these things happen and big wet fish have even pitched in to help me out with issues that I have caused myself, no questions asked!

would recommend to anybody!

📅
Nick | nick@a...
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 After two years, still amazing as day one.
I was skeptical about using yet another small webhost. I came from a lot of frustrations, over, and over, and over again. So many headaches the hosting world had caused me.

With BigWetFish, I was surprised after a while how easy going they were. How helpful, how clear they were, and how friendly. They were on the other side of the world, in Britain, and I in California. As time went by, problems rarely came up, and, if they did it was usually BigWetFish notifying me about server upgrades, etc, and I hardly noticed downtime. I loved this, I loved being kept in the loop. They were upfront about their issues, which made me as a customer happy and not confused with what was going on.

I started with a small shared plan. Eventually I had to upgrade as I grew. BigWetFish allowed growth. All of these headaches since I was a teenager scraping lunch money to mail cash to my webhosting company, and until BigWetFish has been a long adventure over the years. With them, my sites grew, my [read more...]
📅
Lyndon (tesconda2@h...) / chimeraenterprises.co.uk
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Absolutely Fantastic!
I spent a whole day researching Hosting companies.
I contacted 20.
I received 14 responses.
Only 7 were "human" based (the rest were automated).
Of them all - only 1 company could readily answer my technical questions!

further - I then asked several awkward questions, and asked for some customisation of the account - not a problem.
I've never known a hosting company to have so few problems, resolove them as fast, nor keep me as informed as BigWetFish do.

Beside the superb support and satisfactory service - the are low priced too!
📅
Jack (admin@d...) / deadcore.co.uk
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Got to say big wet fish are on of the best web hosts on the internet. With a group of helpful and friendly staff their approachable. There web hosting is just as good with cPanel and a fast connection, generous bandwidth and space and enough email accounts to fill a small country, big wet fish are probably one of the best webhosts going. Borrowing a slogan from a hotel company "everything premium but the price",
Would recommend them to anyone
Jack
📅
Mark Wesley (markawes@g...) / my-notepad.biz
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Big Wet Fish is by far the best hosting company that I have come across, their dedication to their clients it 110% support tickets are answered in less than 24 hours and their uptime is amazing, BWF really do go the extra mile for their clients and I highly recommend them to anyone.

Their service is 2nd to none and thei...r staff are very friendly and are happy to explain over and over anything you may be having trouble with.

Highly recommended.
📅
Graham Paull (graham@w...) / wholeschoolmoodle.co.uk
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I have been with Big Wet Fish for a few years now, first year was for my personal web site, I then recommended BWF to my organisation as we needed some reliable hosting, we chose to go with BWF as I have never had a problem with them at all.

We host up to 20 different websites with BWF, altough we have had some downtime, this was expected, I had instant replies to support tickets and had any problems resolved very quickly.

I recomment BWF to anybody anyday, they are a very professional hosting company who will always be ready to help you out with any requirements or support needed
📅
Angus Gilmour (angus@M...) / madabouthandling.com
⏳ Time Hosted: 3 to 6 months
Global rating
😠 What a shabby organisation. Avoid this company as a purveyor of Ebola. I have had to constantly request support to have the domain registrar point our domain name at their servers. Despite raising support tickets, most of which are ignored, I have actually never had the courtesy of a reply or to get the premium web hosting paid for in November to a basic acceptable level.

All I use is 2 active email accounts - I do not take any advantage of web page hosting, MySQL database etc etc etc.

Rotten company with rotten managers. Mr Kincaid should be thoroughly ashamed of himself.
🗨 Thanks for posting this review but I am afraid I cannot agree with most of what was said. I do know there was an issue needing resolved and that was due to an error on our part but I do believe we worked with you to resolve this. I do apologise for the error on our part. Prior to that time you had been a client of ours for years and as far as I am aware you were a happy client.

You say most support tickets are ignored. Unfortunately your own client area does not show that. I am in your client area now and here are some examples:

01/06/2010 23:35 : You raise a support ticket
02/06/2010 07:50 : I respond
02/06/2010 09:03 : You respond
02/06/2010 11:50 : You respond again with more information
02/06/2010 11:59 : One of our staff members responds
02/06/2010 11:59 : You respond telling us you will 'give it a go' As we did not hear back we assume it has been resolved

Other support tickets also contain replies from our staff in a timely manner. Therefore I am afraid I sim

✍️ Customer Service (customerservice@b..., 📅 ).

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