Big Wet Fish Hosting Review 2026. Is bigwetfish.hosting good web hosting in United Kingdom?
10 user reviews; 1 support response; 0 testimonials; 11 products, 0 promotions, 5 social accounts, Semrush #9713207; 📆 listed 2008 (#6478)👪 Most Recent Customer Reviews
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ben keohane (ben.keohane@s...)
😁 Ive been using BWF that last few months and find them amazing. We left amazon to go with these guys and I must admit bigger aint better.. Brilliant.. Stephen thanks for all the help without your support I dont know where we would be .. Big Wet Fish are the best.. ben.keohane@snaprewards.ie is my mail if anyone wants to ask me any questions.
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Grahamg (grahamagallagher@g...) / lcd-enclosure.us
😠 Extremely poor service - AVOID!
We have been a loyal customer of BWF since 2009, however in the past 6 years we have encountered numerous issues with their web hosting service, that is resulting in us transfer domains to a more reliable hosting company as they come up for renewal!
The most concerning is they have transferred 2 domains as they migrate from old servers to new ones, they offered to do the migration for us of the entire website including the blog and emails. The result was the blog had been forgotten and fortunately, we had a backup of it, otherwise we would have had to start again! Also some emails have been mixed up in the migration so some emails are delivered to the wrong person! Account emails sent to purchasing etc!!
Now the major issue is that during the migration of another domain, it transpires they have ‘lost’ emails from October 2012 to December 2014 during the migration over 2 servers. Their first response was to tell us that there was nothing they can do. The second response was, [read more...]
We have been a loyal customer of BWF since 2009, however in the past 6 years we have encountered numerous issues with their web hosting service, that is resulting in us transfer domains to a more reliable hosting company as they come up for renewal!
The most concerning is they have transferred 2 domains as they migrate from old servers to new ones, they offered to do the migration for us of the entire website including the blog and emails. The result was the blog had been forgotten and fortunately, we had a backup of it, otherwise we would have had to start again! Also some emails have been mixed up in the migration so some emails are delivered to the wrong person! Account emails sent to purchasing etc!!
Now the major issue is that during the migration of another domain, it transpires they have ‘lost’ emails from October 2012 to December 2014 during the migration over 2 servers. Their first response was to tell us that there was nothing they can do. The second response was, [read more...]
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CliveO (clive@h...) / clivestephenson.co.uk
😁 I Wouldn't host with anyone else!
I have been with BigWetFish since I can't remember when and they have just got better and better. I am a web designer, I have 2 hosting accounts and several domains with them and I always recommend them to everyone...not everyone listens but as they say, you can lead a horse to water etc...
I have used GoDaddy, HostGator and god help me Bluehost and I wouldn't host with anyone other than BigWetFish. Let's be honest tho, hosting is hosting so what sets them apart...customer support, they are right on the money!
I have been with BigWetFish since I can't remember when and they have just got better and better. I am a web designer, I have 2 hosting accounts and several domains with them and I always recommend them to everyone...not everyone listens but as they say, you can lead a horse to water etc...
I have used GoDaddy, HostGator and god help me Bluehost and I wouldn't host with anyone other than BigWetFish. Let's be honest tho, hosting is hosting so what sets them apart...customer support, they are right on the money!
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📄 Overview
(1*) 🔧 Services: Web HostingDomain Registration⇔ Redirected domains: bigwetfish.co.uk bwfhosting.com
📜 About Big Wet Fish Hosting
Bigwetfish Hosting, originally established in 2002 as "Eaziweb," has developed into a trusted web hosting provider, serving tens of thousands of clients in the UK, Ireland, and internationally. The company stands out for its dedication to customer support and its strong focus on building lasting relationships with clients. Bigwetfish's mission is to offer personalized hosting experiences by going above and beyond to meet client needs, ensuring websites are professionally managed with care and attention.Why Choose Bigwetfish?
Bigwetfish offers a wide range of hosting solutions tailored to individual and business needs. Whether you're running a personal website, blog, or require dedicated server infrastructure for a business, Bigwetfish provides affordable and scalable options with a strong focus on customer service.
Hosting Solutions:
Web Hosting: Cost-effective plans for personal or small business websites.
Reseller Hosting: Ideal for individuals or businesses that want to provide hosting services to their own clients.
VPS and Dedicated Servers: Scalable solutions for larger businesses requiring more control and infrastructure.
Domain Registration: Competitive pricing for domain registration to match your business or personal project needs.
Features of Bigwetfish Hosting:
PHP5 & MySQL support
Web-based control panel (cPanel or DirectAdmin)
Fantastico installer for easy app integration, including WordPress.
Email services (POP3, webmail)
Free SSL certificates for enhanced security.
FTP access and website statistics to manage and monitor site performance.
Why Big Wet Fish Stands Out:
WordPress Hosting: Reliable, secure hosting solutions for WordPress websites that help businesses maintain a competitive edge.
cPanel/DirectAdmin Management: Easy-to-use platforms that simplify management for web designers, developers, and website owners.
Free SSL: Provides essential security, protecting data and corporate assets.
Experienced, Local Staff: Certified technicians with deep knowledge of web hosting and domain registration to resolve issues efficiently.
24/7 Support: Bigwetfish offers round-the-clock support via live chat and email to assist with any technical problems or questions.
Reliability: Their services are designed for maximum uptime, ensuring your business or personal site remains online, even when success depends on consistent availability.
Bigwetfish's commitment to technical expertise, forward-thinking approaches, and a focus on strong client relationships makes it a standout choice in the web hosting industry. Whether you're seeking a small, personal site or a large-scale business solution, the Bigwetfish team is dedicated to delivering top-tier service with a personal touch.
📢 Special pages

Website research for Big Wet Fish Hosting on October 11, 2024 by WebHostingTop
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Plans📤 Big Wet Fish Hosting Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| WEB HOSTING - LITE | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 5 🆓 Free domains : 0 📌 Dedicated IPs : 0 50 MySQL Databases 5 Subdomains & Alias Domains 5 Add On Domains Domain Name Not Included 🔗 Plan URL❗ : https://bigwetfish.hosting/web/ | €4.64/mo. | 20 GB | 200 GB | 0 / 5 | |
| WEB HOSTING - STANDARD | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 15 🆓 Free domains : 0 📌 Dedicated IPs : 0 100 MySQL Databases 15 Subdomains & Alias Domains 15 Add On Domains Included Domain Name 🔗 Plan URL❗ : https://bigwetfish.hosting/web/ | €11.14/mo. | 40 GB | 500 GB | 0 / 15 | |
| WEB HOSTING - PRO | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 20 🆓 Free domains : 0 📌 Dedicated IPs : 0 150 MySQL Databases 20 Subdomains & Alias Domains 20 Add On Domains Included Domain Name 🔗 Plan URL❗ : https://bigwetfish.hosting/web/ | €23.14/mo. | 100 GB | 1 TB | 0 / 20 | |
| 🔧 Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| UK SERVER 1 | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 64000 MB 💪 CPU : Intel Xeon E5 – 2430 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 GigE Networking Full Management RELIABLE NETWORK And of course, 99.9% Uptime Guarantee! INCLUDED BACKUP SOLUTION Need to roll back your site? We run daily, weekly and monthly backups to a separate server so your data is [...] 🔗 Plan URL❗ : https://bigwetfish.hosting/fully-managed-dedicated-solutions/ | €209.00/mo. VAT exc | 8000 GB | unmetered | 64 GB / 0 | |
| UK SERVER 2 | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 64000 MB 💪 CPU : Intel Xeon E3 – 1270v6 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL❗ : https://bigwetfish.hosting/fully-managed-dedicated-solutions/ | €249.00/mo. VAT exc | 1000 GB SSD | unmetered | 64 GB / 0 | |
| UK SERVER 3 | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 128000 MB 💪 CPU : Dual Intel Xeon E5 – 2630v4 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL❗ : https://bigwetfish.hosting/fully-managed-dedicated-solutions/ | €439.00/mo. VAT exc | 2000 GB SSD | unmetered | 125 GB / 0 | |
| 🔧 VPS - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| SELF MANAGED 1024 | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 1024 MB 💪 CPU : 1 Intel Xeon vCPU Core 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Free Reboots / Rebuilds Server build times will vary depending on your chosen template. * A modest charge may be charged for non-standard support to cover the technicians time to resolve the issue. 🔗 Plan URL❗ : https://bigwetfish.hosting/self-managed-virtual-solutions/ | €10.99/mo. | 30 GB | 2 TB | 1 GB / 1 | |
| SELF MANAGED 2048 | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 2048 MB 💪 CPU : 2 Intel Xeon vCPU Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL❗ : https://bigwetfish.hosting/self-managed-virtual-solutions/ | €17.99/mo. | 40 GB | 3 TB | 2 GB / 1 | |
| FULLY MANAGED 3072 | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 3000 MB 💪 CPU : 3 Intel Xeon CPU Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Includes 200GB Remote Backup Space Includes Full Management Includes 24/7 Monitoring 🔗 Plan URL❗ : https://bigwetfish.hosting/fully-managed-virtual/ | €64.99/mo. | 100 GB | 4 TB | 3 GB / 0 | |
| FULLY MANAGED 6144 | features❗💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 6000 MB 💪 CPU : 5 Intel Xeon CPU Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Includes 400GB Remote Backup Space Includes Full Management Includes 24/7 Monitoring 🔗 Plan URL❗ : https://bigwetfish.hosting/fully-managed-virtual/ | €119.99/mo. | 180 GB | 6 TB | 6 GB / 0 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .com | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat £7.99 GBP 1 Year .net £14.49 GBP 1 Year .info £17.49 GBP 1 Year .org £13.49 GBP 1 Year .uk £7.99 GBP 1 Year 🔗 Plan URL : https://manage.bigwetfish.hosting/cart.php?a=add&domain=register | €12.49/yr. |
Contact information is managed by bigwetfish.hosting representatives customerservice@b..., webmaster@b..., admin@b..., support@b..., sales@b..., contact@b... [login]
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📊 Web stats
| 💁 Owner: | BWF Hosting Ltd |
| 👑 Web Site Title: | BigWetFish Hosting | We're rewriting the hosting handbook! |
| 👒 Website Description: | For the past 10 years Big Wet Fish has been a leader in affordable hosting solutions for Northern Ireland and the rest of the world. |
| ⚑ Targeting: | Ireland, United Kingdom |
| 📁 Statistics | |
|---|---|
| 🔗 Links to the site: | 16,880 (Semrush domain) |
| 📂 Details for https://bigwetfish.hosting/ | |
| 📥 Website DNS: | sid.ns.cloudflare.com => 108.162.193.143 ( Toronto ) / Cloudflare, Inc. - cloudflare.com donna.ns.cloudflare.com => 173.245.58.151 ( Toronto ) / Cloudflare, Inc. - cloudflare.com MX::_dc-mx.e8f4381caea4.bigwetfish.hosting => 88.150.168.27 ( Maidenhead ) / iomart Plc - iomart.com |
| 🔨 Server Software: | cloudflare |
| 📌 Website FIRST IP: | 172.67.68.189 |
| 📍 IP localization: | Canada, Ontario, Toronto - see top providers in Canada, Ontario |
| 🔗 ISP Name, URL: | Cloudflare, Inc., cloudflare.com |
| 📌 Website Extra IPs: | 104.26.3.175 ( Toronto, Ontario ) Cloudflare, Inc. - cloudflare.com 104.26.2.175 ( Toronto, Ontario ) Cloudflare, Inc. - cloudflare.com |
| Facebook Shared Count: | 526 |
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📋 Big Wet Fish Hosting News / Press release
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📣 Big Wet Fish Hosting Social Networks
https://twitter.com/bigwetfish
We don't do things by the Hosting Handbook! Talk to us about our range of fully managed hosting services. For support we have 24/7 live chat on our website
Account started from February, 2009, having already 20460 tweets with 2128 followers and 2251 friends.
We don't do things by the Hosting Handbook! Talk to us about our range of fully managed hosting services. For support we have 24/7 live chat on our website
Account started from February, 2009, having already 20460 tweets with 2128 followers and 2251 friends.
https://www.facebook.com/bigwetfishhosting/
About: We don't do things by the Hosting Handbook. Talk to us about our range of fully managed hosting services. For support we have 24/7 live chat on our website
BigWetFish Web Hosting account is having several likes, talking about them several people

About: We don't do things by the Hosting Handbook. Talk to us about our range of fully managed hosting services. For support we have 24/7 live chat on our website
BigWetFish Web Hosting account is having several likes, talking about them several people
https://www.linkedin.com/company/duplex-hosting/
Duplex Hosting (established 2010) is a Partnership entity having 6 followers on LinkedIn and 2-10 employees, industry Internet.
Duplex Hosting (established 2010) is a Partnership entity having 6 followers on LinkedIn and 2-10 employees, industry Internet.
https://blog.bigwetfish.hosting/ (RSS error new) Blog added on February, 2012, with total 104 articles, Language en-GB. See recent blogs summary posts:
- Dedicated Server Availability List - The dedicated servers below are only available while stock lasts – once they're gone they're gone. If you are interested in purchasing a server or have any questions contact our support team via our ...
- The Importance of Backups and Disaster Recovery Planning - On 10 March 2021 there was a major fire at a large data centre in France and 3.6 million websites being hosted on OVH Cloud were taken offline. BWF does not use this facility but we have had many a ...
- Big Wet Fish Hosting supports the Nominet Public Benefit Campaign - Grab a Coffee and have a read at this post alongside the URLs listed from both sides of the argument and we value any comments from you. We've decided to Vote YES at the Nominet UK Extraordinary ...
Reviews👪 Big Wet Fish Hosting Customer Ratings
The quick stats of Big Wet Fish Hosting profile shows a note average of 8.1 out of 10, counting 10 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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| (2 = 20.00%) |
📅
barry flood (info@b...) / barryflood.com
😁 Great personalised service
I have hosted with big wet fish for many years, I first took out a hosting account for my university project in 2008, I then grew to a reseller account and have now got my own vps. I also have recommended big wet fish to many of my friends and associates who have also had aa successfull and prompt service from big wet fish. I now manage three servers with them.
I love their fast response to support tickets, no issue no matter how daft goes unsolved, and I make good use of their backup facility also.
in the past i've broken my own web site by clicking the wrong button or making a silly mistake, these things happen and big wet fish have even pitched in to help me out with issues that I have caused myself, no questions asked!
would recommend to anybody!
I have hosted with big wet fish for many years, I first took out a hosting account for my university project in 2008, I then grew to a reseller account and have now got my own vps. I also have recommended big wet fish to many of my friends and associates who have also had aa successfull and prompt service from big wet fish. I now manage three servers with them.
I love their fast response to support tickets, no issue no matter how daft goes unsolved, and I make good use of their backup facility also.
in the past i've broken my own web site by clicking the wrong button or making a silly mistake, these things happen and big wet fish have even pitched in to help me out with issues that I have caused myself, no questions asked!
would recommend to anybody!
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Nick | nick@a...
😁 After two years, still amazing as day one.
I was skeptical about using yet another small webhost. I came from a lot of frustrations, over, and over, and over again. So many headaches the hosting world had caused me.
With BigWetFish, I was surprised after a while how easy going they were. How helpful, how clear they were, and how friendly. They were on the other side of the world, in Britain, and I in California. As time went by, problems rarely came up, and, if they did it was usually BigWetFish notifying me about server upgrades, etc, and I hardly noticed downtime. I loved this, I loved being kept in the loop. They were upfront about their issues, which made me as a customer happy and not confused with what was going on.
I started with a small shared plan. Eventually I had to upgrade as I grew. BigWetFish allowed growth. All of these headaches since I was a teenager scraping lunch money to mail cash to my webhosting company, and until BigWetFish has been a long adventure over the years. With them, my sites grew, my [read more...]
I was skeptical about using yet another small webhost. I came from a lot of frustrations, over, and over, and over again. So many headaches the hosting world had caused me.
With BigWetFish, I was surprised after a while how easy going they were. How helpful, how clear they were, and how friendly. They were on the other side of the world, in Britain, and I in California. As time went by, problems rarely came up, and, if they did it was usually BigWetFish notifying me about server upgrades, etc, and I hardly noticed downtime. I loved this, I loved being kept in the loop. They were upfront about their issues, which made me as a customer happy and not confused with what was going on.
I started with a small shared plan. Eventually I had to upgrade as I grew. BigWetFish allowed growth. All of these headaches since I was a teenager scraping lunch money to mail cash to my webhosting company, and until BigWetFish has been a long adventure over the years. With them, my sites grew, my [read more...]
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Lyndon (tesconda2@h...) / chimeraenterprises.co.uk
😁 Absolutely Fantastic!
I spent a whole day researching Hosting companies.
I contacted 20.
I received 14 responses.
Only 7 were "human" based (the rest were automated).
Of them all - only 1 company could readily answer my technical questions!
further - I then asked several awkward questions, and asked for some customisation of the account - not a problem.
I've never known a hosting company to have so few problems, resolove them as fast, nor keep me as informed as BigWetFish do.
Beside the superb support and satisfactory service - the are low priced too!
I spent a whole day researching Hosting companies.
I contacted 20.
I received 14 responses.
Only 7 were "human" based (the rest were automated).
Of them all - only 1 company could readily answer my technical questions!
further - I then asked several awkward questions, and asked for some customisation of the account - not a problem.
I've never known a hosting company to have so few problems, resolove them as fast, nor keep me as informed as BigWetFish do.
Beside the superb support and satisfactory service - the are low priced too!
📅
Jack (admin@d...) / deadcore.co.uk
😁 Got to say big wet fish are on of the best web hosts on the internet. With a group of helpful and friendly staff their approachable. There web hosting is just as good with cPanel and a fast connection, generous bandwidth and space and enough email accounts to fill a small country, big wet fish are probably one of the best webhosts going. Borrowing a slogan from a hotel company "everything premium but the price",
Would recommend them to anyone
Jack
Would recommend them to anyone
Jack
📅
Mark Wesley (markawes@g...) / my-notepad.biz
😁 Big Wet Fish is by far the best hosting company that I have come across, their dedication to their clients it 110% support tickets are answered in less than 24 hours and their uptime is amazing, BWF really do go the extra mile for their clients and I highly recommend them to anyone.
Their service is 2nd to none and thei...r staff are very friendly and are happy to explain over and over anything you may be having trouble with.
Highly recommended.
Their service is 2nd to none and thei...r staff are very friendly and are happy to explain over and over anything you may be having trouble with.
Highly recommended.
📅
Graham Paull (graham@w...) / wholeschoolmoodle.co.uk
😁 I have been with Big Wet Fish for a few years now, first year was for my personal web site, I then recommended BWF to my organisation as we needed some reliable hosting, we chose to go with BWF as I have never had a problem with them at all.
We host up to 20 different websites with BWF, altough we have had some downtime, this was expected, I had instant replies to support tickets and had any problems resolved very quickly.
I recomment BWF to anybody anyday, they are a very professional hosting company who will always be ready to help you out with any requirements or support needed
We host up to 20 different websites with BWF, altough we have had some downtime, this was expected, I had instant replies to support tickets and had any problems resolved very quickly.
I recomment BWF to anybody anyday, they are a very professional hosting company who will always be ready to help you out with any requirements or support needed
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Angus Gilmour (angus@M...) / madabouthandling.com
😠 What a shabby organisation. Avoid this company as a purveyor of Ebola. I have had to constantly request support to have the domain registrar point our domain name at their servers. Despite raising support tickets, most of which are ignored, I have actually never had the courtesy of a reply or to get the premium web hosting paid for in November to a basic acceptable level.
All I use is 2 active email accounts - I do not take any advantage of web page hosting, MySQL database etc etc etc.
Rotten company with rotten managers. Mr Kincaid should be thoroughly ashamed of himself.
All I use is 2 active email accounts - I do not take any advantage of web page hosting, MySQL database etc etc etc.
Rotten company with rotten managers. Mr Kincaid should be thoroughly ashamed of himself.
🗨 Thanks for posting this review but I am afraid I cannot agree with most of what was said. I do know there was an issue needing resolved and that was due to an error on our part but I do believe we worked with you to resolve this. I do apologise for the error on our part. Prior to that time you had been a client of ours for years and as far as I am aware you were a happy client.
You say most support tickets are ignored. Unfortunately your own client area does not show that. I am in your client area now and here are some examples:
01/06/2010 23:35 : You raise a support ticket
02/06/2010 07:50 : I respond
02/06/2010 09:03 : You respond
02/06/2010 11:50 : You respond again with more information
02/06/2010 11:59 : One of our staff members responds
02/06/2010 11:59 : You respond telling us you will 'give it a go' As we did not hear back we assume it has been resolved
Other support tickets also contain replies from our staff in a timely manner. Therefore I am afraid I [read more...]
✍️ Customer Service (customerservice@b..., 📅 ).
You say most support tickets are ignored. Unfortunately your own client area does not show that. I am in your client area now and here are some examples:
01/06/2010 23:35 : You raise a support ticket
02/06/2010 07:50 : I respond
02/06/2010 09:03 : You respond
02/06/2010 11:50 : You respond again with more information
02/06/2010 11:59 : One of our staff members responds
02/06/2010 11:59 : You respond telling us you will 'give it a go' As we did not hear back we assume it has been resolved
Other support tickets also contain replies from our staff in a timely manner. Therefore I am afraid I [read more...]
✍️ Customer Service (customerservice@b..., 📅 ).

