✔ Big Wet Fish Hosting review

10 user reviews; 1 support response; 0 testimonials; 11 products, 0 promotions, 3 social accounts, Alexa #6844974; 📆 listed 2008 (#6478)

👪 Most Recent Customer Reviews

📅 Apr 12, 2015

ben keohane (ben.keohane@s...)

😁 Ive been using BWF that last few months and find them amazing. We left amazon to go with these guys and I must admit bigger aint better.. Brilliant.. Stephen thanks for all the help without your support I dont know where we would be .. Big Wet Fish are the best.. ben.keohane@snaprewards.ie is my mail if anyone wants to ask me any questions.

📅 Feb 4, 2015

Grahamg (grahamagallagher@g...) / lcd-enclosure.us

😠 Extremely poor service - AVOID!
We have been a loyal customer of BWF since 2009, however in the past 6 years we have encountered numerous issues with their web hosting service, that is resulting in us transfer domains to a more reliable hosting company as they come up for renewal!

The most concerning is they have transferred 2 domains as they migrate from old servers to new ones, they offered to do the migration for us of the entire website including the blog and emails. The result was the blog had been forgotten and fortunately, we had a backup of it, otherwise we would have had to start again! Also some emails have been mixed up in the migration so some emails are delivered to the wrong person! Account emails sent to purchasing etc!!

Now the major issue is that during the migration of another domain, it transpires they have ‘lost’ emails from October 2012 to December 2014 during the migration over 2 servers. Their first response was to tell us that there was nothing they can do. The second response was, [read more...]

📅 Apr 25, 2013

CliveO (clive@h...) / clivestephenson.co.uk

😁 I Wouldn't host with anyone else!
I have been with BigWetFish since I can't remember when and they have just got better and better. I am a web designer, I have 2 hosting accounts and several domains with them and I always recommend them to everyone...not everyone listens but as they say, you can lead a horse to water etc...
I have used GoDaddy, HostGator and god help me Bluehost and I wouldn't host with anyone other than BigWetFish. Let's be honest tho, hosting is hosting so what sets them apart...customer support, they are right on the money!

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📄 Overview

🔧 Services: Web HostingDomain Registration
⇔ Redirected from bigwetfish.co.uk
⇔ Redirected domains: bwfhosting.com

📜 About Big Wet Fish Hosting

Want to know a little more about who you are buying from? Well you have come to right place. We are proud of our close relationships with our clients and pride ourselves on excellent customer support.

At Bigwetfish we like to think we are a bit different. We will go the extra mile to ensure all our clients have best experience possible. We are proud of our reputation and the positive relations that we have built with our clients over the years.

Established in 2002 as 'Eaziweb', bigwetfish.co.uk have quickly grown into an established and trusted web host managing tens of thousands of websites for clients in the UK and Ireland as well as around the world. We hope you trust us to manage your website too - we really look forward to getting to know you and to building up a strong business partnership. Please do contact us and we are more than happy to discuss your requirements.

All Big Wet Fish Staff are highly skilled and have expertise in customer care, server management and web and graphic design. Stephen K graduated from the Queens University of Belfast with an Honours Degree in Business Administration and Computer Science in 1997. Stephen's main focus is on building relationships with our clients and ensuring the company is forward thinking.

Jordan H graduated from the University of Ulster at Jordanstown with a 1st Class Honours Degree in Interactive Multimedia Design in 2009 and is the newest member of the 'Fish Team'. www.skipskap.com is Jordan's portfolio site. His passion is 3d Animation and Jordan is currently working on a number of 3d animation projects. Please do say hi to Jordan when he answers your suport tickets.

David H has worked in the web design industry in Belfast and is currently in final year at the University of Ulster at Jordanstown completing his honours degree in Interactive Multimedia Design. Dave's personal portfolio site is 6ixels.com and David works primarily at customer support, the big wet fish website as well as working on freelance web design projects. Please do contact David if you have any specific web design requirements as he could work with you to create a high end bespoke web site.

Why Choose Bigwetfish?

Established in 2002 we are a professional hosting company providing quality services for all our customers. Whether you need an account for your personal website, blog or a large scalable dedicated server solution for your small business then you have come to the right place! We provide hosting accounts, reseller accounts, VPS and Dedicated Servers as well as competitively priced domain names. Let us know and we can discuss your requirements. We truly believe that the personal service and care we offer makes us stand out from the crowd.
What We Offer

We are bigwetfish and we love what we do. We pride ourselves in taking a innovative and forward thinking approach to web hosting in everything that we do. Customer relationships are the key in building our community and we want you to be a part of that. All our hosting plans include:

* PHP5 & MySQL
* Web based control panel
* Fantastico including Wordpress
* Email (Pop3 and webmail)
* SSL, FTP, Stats

📢 Special pages

Website research for Big Wet Fish Hosting on September 12, 2019 by WebHostingTop

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Plans📤 Big Wet Fish Hosting Website Products

🔧 Shared - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
WEB HOSTING - LITE	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 5 🆓 Free domains : 0 📌 Dedicated IPs : 0 100 Email Accounts 50 MySQL Databases 5 Subdomains & Alias Domains 5 Add On Domains Domain Name Not Included 🔗 Plan URL : https://bigwetfish.hosting/web/	€4.64/mo.	20 GB	200 GB	Aug 2019	0 / 5
WEB HOSTING - STANDARD	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 15 🆓 Free domains : 0 📌 Dedicated IPs : 0 250 Email Accounts 100 MySQL Databases 15 Subdomains & Alias Domains 15 Add On Domains Included Domain Name 🔗 Plan URL : https://bigwetfish.hosting/web/	€11.14/mo.	40 GB	500 GB	Aug 2019	0 / 15
WEB HOSTING - PRO	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔌 Hosted domains : 20 🆓 Free domains : 0 📌 Dedicated IPs : 0 500 Email Accounts 150 MySQL Databases 20 Subdomains & Alias Domains 20 Add On Domains Included Domain Name 🔗 Plan URL : https://bigwetfish.hosting/web/	€23.14/mo.	100 GB	1 TB	Aug 2019	0 / 20
🔧 Dedicated - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🔋 RAM / 📌 Dedicated IPs
UK SERVER 1	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 64000 MB 💪 CPU : Intel Xeon E5 – 2430 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Hardware RAID 10 GigE Networking Full Management RELIABLE NETWORK And of course, 99.9% Uptime Guarantee! INCLUDED BACKUP SOLUTION Need to roll back your site? We run daily, weekly and monthly backups to a separate server so your data is [...] 🔗 Plan URL : https://bigwetfish.hosting/fully-managed-dedicated-solutions/	€209.00/mo. VAT exc	8000 GB	unmetered	Aug 2019	64 GB / 0
UK SERVER 2	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 64000 MB 💪 CPU : Intel Xeon E3 – 1270v6 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://bigwetfish.hosting/fully-managed-dedicated-solutions/	€249.00/mo. VAT exc	1000 GB SSD	unmetered	Aug 2019	64 GB / 0
UK SERVER 3	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel, WHM 🔧 Category : Backup, Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 128000 MB 💪 CPU : Dual Intel Xeon E5 – 2630v4 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 🔗 Plan URL : https://bigwetfish.hosting/fully-managed-dedicated-solutions/	€439.00/mo. VAT exc	2000 GB SSD	unmetered	Aug 2019	125 GB / 0
🔧 VPS - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🔋 RAM / 📌 Dedicated IPs
SELF MANAGED 1024	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 1024 MB 💪 CPU : 1 Intel Xeon vCPU Core 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 Choice of Operating System Free Reboots / Rebuilds Server build times will vary depending on your chosen template. * A modest charge may be charged for non-standard support to cover the technicians time to resolve the issue. 🔗 Plan URL : https://bigwetfish.hosting/self-managed-virtual-solutions/	€10.99/mo.	30 GB	2 TB	Aug 2019	1 GB / 1
SELF MANAGED 2048	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 2048 MB 💪 CPU : 2 Intel Xeon vCPU Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://bigwetfish.hosting/self-managed-virtual-solutions/	€17.99/mo.	40 GB	3 TB	Aug 2019	2 GB / 1
FULLY MANAGED 3072	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 3000 MB 💪 CPU : 3 Intel Xeon CPU Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Includes cPanel License Includes 200GB Remote Backup Space Includes Full Management Includes 24/7 Monitoring 🔗 Plan URL : https://bigwetfish.hosting/fully-managed-virtual/	€64.99/mo.	100 GB	4 TB	Aug 2019	3 GB / 0
FULLY MANAGED 6144	features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : CPanel 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat 🔋 RAM : 6000 MB 💪 CPU : 5 Intel Xeon CPU Cores 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 Includes cPanel License Includes 400GB Remote Backup Space Includes Full Management Includes 24/7 Monitoring 🔗 Plan URL : https://bigwetfish.hosting/fully-managed-virtual/	€119.99/mo.	180 GB	6 TB	Aug 2019	6 GB / 0
🔧 Domains	Keep mouse over features!	💰Price			📆 Updated
.com	features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat .co.uk £7.99 GBP 1 Year .net £14.49 GBP 1 Year .info £17.49 GBP 1 Year .org £13.49 GBP 1 Year .uk £7.99 GBP 1 Year 🔗 Plan URL : https://manage.bigwetfish.hosting/cart.php?a=add&domain=register	€12.49/yr.			Aug 2019

Marketing information is managed by customerservice@b... [login] | Last company update: Sep 04, 2010

📊 Web stats

📂 Details for https://bigwetfish.hosting/
⚑ Targeting:	United Kingdom
📥 Website DNS:	sid.ns.cloudflare.com => 173.245.59.143 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com donna.ns.cloudflare.com => 173.245.58.151 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com MX::mail.bigwetfish.hosting => 88.150.168.27 ( *Manchester* ) / BWF Hosting Ltd - bigwetfish.co.uk
🔨 Server Software:	Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.4.33\|PHP/7.4.33
📌 Website IP:	185.211.23.145
📍 IP localization:	United Kingdom, England, Salford - see top providers in Great Britain
🔗 ISP Name, URL:	Labtech Systems Ltd, amstewart.com

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📋 Big Wet Fish Hosting News / Press release

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📣 Big Wet Fish Hosting Social Networks

https://twitter.com/bigwetfish
We don't do things by the Hosting Handbook!Talk to us about our range of fully managed hosting services. For support we have 24/7 live chat on our website
Account started from February, 2009, having already 20545 tweets with 2245 followers and 2449 friends. Last activity on December 14, 2022. See recent tweets:

December 14, 2022 - It's our staff Christmas Lunch day. Information in the link below & thank you to all clients for letting us do thi… more info

October 21, 2022 - We're spoiled today! Thanks to our client Perry Sanger from @contactcentres for sending our support team lunch. We… more info

July 29, 2022 - We are bringing back coffee with your webhost!We will be making an effort to visit our clients from Portrush to C… more info

https://www.facebook.com/bigwetfishhosting/
About: We don't do things by the Hosting Handbook. Talk to us about our range of fully managed hosting services. For support we have 24/7 live chat on our website
BigWetFish Web Hosting account is having several likes, talking about them several people. Last activity on Aug 23, 2019.

No statuses until now

No official account on Linkedin yet

Big Wet Fish Hosting Blog Using Wordpress version 6.2.2. Blog added on February, 2012, with total 104 articles, Language en-GB. See recent blogs summary posts:

September 8, 2021 - Dedicated Server Availability List - The dedicated servers below are only available while stock lasts – once they're gone they're gone. If you are interested in purchasing a server or have any questions contact our support team via our ...

March 11, 2021 - The Importance of Backups and Disaster Recovery Planning - On 10 March 2021 there was a major fire at a large data centre in France and 3.6 million websites being hosted on OVH Cloud were taken offline. BWF does not use this facility but we have had many a ...

February 28, 2021 - Big Wet Fish Hosting supports the Nominet Public Benefit Campaign - Grab a Coffee and have a read at this post alongside the URLs listed from both sides of the argument and we value any comments from you. We've decided to Vote YES at the Nominet UK Extraordinary ...

Reviews👪 Big Wet Fish Hosting Customer Ratings

The quick stats of Big Wet Fish Hosting profile shows a note average of 8.1 out of 10, counting 10 opinions. (few listed on the top of the page)
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📅 Aug 14, 2012

barry flood (info@b...) / barryflood.com

😁 Great personalised service
I have hosted with big wet fish for many years, I first took out a hosting account for my university project in 2008, I then grew to a reseller account and have now got my own vps. I also have recommended big wet fish to many of my friends and associates who have also had aa successfull and prompt service from big wet fish. I now manage three servers with them.

I love their fast response to support tickets, no issue no matter how daft goes unsolved, and I make good use of their backup facility also.

in the past i've broken my own web site by clicking the wrong button or making a silly mistake, these things happen and big wet fish have even pitched in to help me out with issues that I have caused myself, no questions asked!

would recommend to anybody!

📅 Apr 16, 2012

Nick | nick@a...

😁 After two years, still amazing as day one.
I was skeptical about using yet another small webhost. I came from a lot of frustrations, over, and over, and over again. So many headaches the hosting world had caused me.

With BigWetFish, I was surprised after a while how easy going they were. How helpful, how clear they were, and how friendly. They were on the other side of the world, in Britain, and I in California. As time went by, problems rarely came up, and, if they did it was usually BigWetFish notifying me about server upgrades, etc, and I hardly noticed downtime. I loved this, I loved being kept in the loop. They were upfront about their issues, which made me as a customer happy and not confused with what was going on.

I started with a small shared plan. Eventually I had to upgrade as I grew. BigWetFish allowed growth. All of these headaches since I was a teenager scraping lunch money to mail cash to my webhosting company, and until BigWetFish has been a long adventure over the years. With them, my sites grew, my [read more...]

📅 Sep 21, 2011

Lyndon (tesconda2@h...) / chimeraenterprises.co.uk

😁 Absolutely Fantastic!
I spent a whole day researching Hosting companies.
I contacted 20.
I received 14 responses.
Only 7 were "human" based (the rest were automated).
Of them all - only 1 company could readily answer my technical questions!

further - I then asked several awkward questions, and asked for some customisation of the account - not a problem.
I've never known a hosting company to have so few problems, resolove them as fast, nor keep me as informed as BigWetFish do.

Beside the superb support and satisfactory service - the are low priced too!

📅 Jul 27, 2010

Jack (admin@d...) / deadcore.co.uk

😁 Got to say big wet fish are on of the best web hosts on the internet. With a group of helpful and friendly staff their approachable. There web hosting is just as good with cPanel and a fast connection, generous bandwidth and space and enough email accounts to fill a small country, big wet fish are probably one of the best webhosts going. Borrowing a slogan from a hotel company "everything premium but the price",
Would recommend them to anyone
Jack

📅 Jul 5, 2010

Mark Wesley (markawes@g...) / my-notepad.biz

😁 Big Wet Fish is by far the best hosting company that I have come across, their dedication to their clients it 110% support tickets are answered in less than 24 hours and their uptime is amazing, BWF really do go the extra mile for their clients and I highly recommend them to anyone.

Their service is 2nd to none and thei...r staff are very friendly and are happy to explain over and over anything you may be having trouble with.

Highly recommended.

📅 Jul 3, 2010

Graham Paull (graham@w...) / wholeschoolmoodle.co.uk

😁 I have been with Big Wet Fish for a few years now, first year was for my personal web site, I then recommended BWF to my organisation as we needed some reliable hosting, we chose to go with BWF as I have never had a problem with them at all.

We host up to 20 different websites with BWF, altough we have had some downtime, this was expected, I had instant replies to support tickets and had any problems resolved very quickly.

I recomment BWF to anybody anyday, they are a very professional hosting company who will always be ready to help you out with any requirements or support needed

📅 Apr 23, 2010

Angus Gilmour (angus@M...) / madabouthandling.com

😠 What a shabby organisation. Avoid this company as a purveyor of Ebola. I have had to constantly request support to have the domain registrar point our domain name at their servers. Despite raising support tickets, most of which are ignored, I have actually never had the courtesy of a reply or to get the premium web hosting paid for in November to a basic acceptable level.

All I use is 2 active email accounts - I do not take any advantage of web page hosting, MySQL database etc etc etc.

Rotten company with rotten managers. Mr Kincaid should be thoroughly ashamed of himself.

🗨 Thanks for posting this review but I am afraid I cannot agree with most of what was said. I do know there was an issue needing resolved and that was due to an error on our part but I do believe we worked with you to resolve this. I do apologise for the error on our part. Prior to that time you had been a client of ours for years and as far as I am aware you were a happy client.

You say most support tickets are ignored. Unfortunately your own client area does not show that. I am in your client area now and here are some examples:

01/06/2010 23:35 : You raise a support ticket
02/06/2010 07:50 : I respond
02/06/2010 09:03 : You respond
02/06/2010 11:50 : You respond again with more information
02/06/2010 11:59 : One of our staff members responds
02/06/2010 11:59 : You respond telling us you will 'give it a go' As we did not hear back we assume it has been resolved

Other support tickets also contain replies from our staff in a timely manner. Therefore I am afraid I [...]
✍️ Customer Service (, 📅 Jul 3, 2010).