Safaricom InstantSSL DV, KES 5.500/yr. on SSL Certificates
InstantSSL DV has been added on Jan 27, 2026, Aggregate Rating (1 out of 10 from 6 reviews)

Safaricom House, Waiyaki Way, Westlands
Nairobi , NAIROBI AREA 00800 KE
☎ Phone +254 722 003272
📧 customercare@s...| 🔐 Domains protected : | 1 |
|---|---|
| 💳 Payment Methods : | Credit / Debit / Prepaid Cards |
| 🔨 Control Panel : | [In-house] |
| ✍️ Support Options : | EmailHelp DeskPhone / Toll-FreeLive Chat |
| ⚑ Targeting : | KE |

See also initial InstantSSL DV plan location on their website!
*📜 Plan description
InstantSSL DV Single Domain Subscription is an SSL/TLS certificate option with single domain coverage and DV validation. It is issued within minutes and is offered with 1 and 2 year subscription options; the listed starting price is KES 5500 for the first year unless otherwise selected. The certificate includes warranty up to us$250,000 and is intended to enable HTTPS encryption for web traffic, improving confidentiality and integrity during data exchange. Domain Validation focuses on proving control of the domain and is commonly used for websites that need fast deployment of encryption.
Highlights:
- Validation: DV
- Coverage: Single domain
- Issuance: Issued within minutes
- Warranty: Warranty up to US$250,000
- Term options: 1 year and 2 years (where applicable)
SSL certificates are ordered and managed through the Safaricom Cloud Services store and self-service portal. The portal provides a central place to track purchased services, manage billing, and raise support requests when certificate issuance, installation, or renewal assistance is needed. In practical use, SSL/TLS protects logins, contact forms, and customer data by encrypting traffic between browsers and servers, and it helps avoid browser security warnings that can reduce user trust.
Selection guidance for typical use-cases:
- DV certificates are commonly used for blogs, small business websites, and landing pages where quick issuance is the priority.
- OV certificates suit organizations that want verified identity for business-facing portals and transactional applications.
- EV certificates are intended for organizations that want enhanced identity vetting and additional trust signals.
- Wildcard certificates simplify multi-subdomain deployments by covering a base domain and its subdomains under one certificate.
Support is available through portal-based helpdesk tickets and additional contact channels such as live chat, phone support, and business support email.
Highlights:
- Validation: DV
- Coverage: Single domain
- Issuance: Issued within minutes
- Warranty: Warranty up to US$250,000
- Term options: 1 year and 2 years (where applicable)
SSL certificates are ordered and managed through the Safaricom Cloud Services store and self-service portal. The portal provides a central place to track purchased services, manage billing, and raise support requests when certificate issuance, installation, or renewal assistance is needed. In practical use, SSL/TLS protects logins, contact forms, and customer data by encrypting traffic between browsers and servers, and it helps avoid browser security warnings that can reduce user trust.
Selection guidance for typical use-cases:
- DV certificates are commonly used for blogs, small business websites, and landing pages where quick issuance is the priority.
- OV certificates suit organizations that want verified identity for business-facing portals and transactional applications.
- EV certificates are intended for organizations that want enhanced identity vetting and additional trust signals.
- Wildcard certificates simplify multi-subdomain deployments by covering a base domain and its subdomains under one certificate.
Support is available through portal-based helpdesk tickets and additional contact channels such as live chat, phone support, and business support email.
📄 Editorial Review
Safaricom PLC is first and foremost Kenya’s dominant telecom and mobile money provider, but over the last years they have built out a complementary Safaricom Cloud Services platform for domains, shared web hosting, business email, and SSL certificates, aimed mainly at Kenyan SMEs that already live inside the Safaricom ecosystem. The hosting storefront runs ondomains.safaricom.co.ke and is tightly integrated with M-PESA and Safaricom Business support, with all pricing in Kenyan Shillings (Ksh).On the pure hosting side, the catalog is straightforward: a single line of Linux shared hosting packages under the Shared Hosting category. There is no separate "WordPress hosting", reseller hosting, or developer-focused VPS/dedicated range exposed in this online store, although Safaricom Business does mention virtual servers (VPS) and broader cloud services for larger projects on the corporate site. For a small business that just wants a website and email on a Kenyan provider, the shared hosting line is the core offer.
Shared hosting comes in six tiers – Bronze, Silver, Gold, Premium, Enterprise, and Enterprise Plus. All of them share the same basic pattern:
- Hosting on Safaricom Cloud infrastructure
- Unlimited bandwidth
- Plenty of email accounts tied to your own domain
- Free email security (SPF, DKIM, DMARC configuration)
- A bundled website builder
- Multiple subdomains and FTP accounts
Storage and email capacity scale quickly as you move up. Bronze is clearly built for micro-sites: 500 MB of space, 10 email accounts, and 5 subdomains. Silver already jumps to 2 GB of space and 50 email accounts, while Gold and Premium raise this to 10 GB / 100 emails and 20 GB / 200 emails respectively, with matching increases in allowed subdomains and FTP accounts. At the top end, Enterprise and Enterprise Plus are aimed at busier organizations, offering up to 100 GB of space, 1,000 email accounts, hundreds of subdomains and dozens of FTP logins, still with unlimited traffic and the same building tools included.
Domains are handled in the same portal. Safaricom sells .ke country-code domains (like .co.ke and .ke) alongside global TLDs such as .com and .org. Pricing is competitive for the local market and clearly targeted at Kenyan businesses: .com domains are offered around the Ksh 999/year range, .co.ke around Ksh 1,300/year, while the shorter .ke extension sits significantly higher. Prices are indicated as VAT inclusive, which simplifies budgeting for local companies.
The platform also includes a small but useful SSL certificate store. Customers can add DV and OV SSL certificates (for single domains, wildcard and multi-domain), from well-known certificate brands, directly from the same cart. That makes it possible to register a domain, attach a hosting plan, and enable HTTPS in one flow, all billed in Kenyan shillings.
From a control and usability perspective, the environment is familiar to most admins: Safaricom’s shared hosting uses cPanel. The knowledgebase and tag cloud reference cPanel Website, RVSiteBuilder for drag-and-drop site creation, PHP Selector, and JetBackup for backup/restore operations. Email integrates with webmail as well as desktop/mobile clients, and there is a focus on business email security via SPF/DKIM/DMARC entries to keep messages out of spam.
One interesting detail is language coverage. The Safaricom Cloud Services portal itself can be switched into over twenty languages, including English, French, Spanish, Portuguese, Arabic, Turkish, Russian, Romanian, German, Italian, Dutch, Swedish, Ukrainian and others. Despite that, the service, contacts and legal documents are clearly anchored in Kenya, with support naturally geared around local customers and Safaricom Business accounts.
Overall, this is a simple, locally-anchored hosting offer: classic cPanel shared hosting backed by Safaricom’s own data-centre footprint and M-PESA integration, rather than a broad international hosting platform with dozens of product lines. For small and medium Kenyan businesses that already bill other services through Safaricom, that tight integration is the main appeal.
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Unlimited subdomains
Issued within 5 minutes
Unleash the internet security in just 60 seconds, Businesses across all industries depend on email as an indispensable communication medium. [...]
