HostingSolutions Review 2026. Is hostingsolutions.it good web hosting in Italy?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: dnsitalia.net asphosting.it gif.it hostservicenet.com interhost.it
Hosting Solutions is an Italian hosting and cloud infrastructure brand operated by Genesys Informatica Srl in Florence. The brand was established in 1999, following several years of experience accumulated by Genesys Informatica in information technology and internet services. The company remains an independent Italian provider rather than part of a large international hosting group.

More than 100,000 active domains are managed across an extensive service portfolio covering domains, shared hosting, email, virtual servers, dedicated infrastructure, cloud platforms, storage, cybersecurity, disaster recovery, and regulated digital services. All core hosting infrastructure is located in Italy, making the company particularly relevant to businesses that prioritize Italian data residency and locally managed technical operations.

Domain services cover hundreds of national, international, and newer domain extensions. A registered domain includes independent DNS management, four redundant DNS servers, an under-construction page, and a simple homepage editor. Domain packages can also include standard URL redirection, masked forwarding, and private Whois protection for compatible extensions. Agencies and customers managing larger domain portfolios can use prepaid credit and obtain volume-based conditions.

The email portfolio includes shared mailboxes, dedicated mail servers, SMTP servers, Secondary MX, certified PEC email, antivirus protection, and antispam filtering. Standard mailboxes support POP3, IMAP, SMTP, SIEVE filters, and Roundcube webmail. FlexMail upgrades increase the storage capacity of individual accounts, while dedicated mail servers provide centralized administration and greater sending capacity for companies with more demanding requirements.

Linux Hosting and Windows Hosting are organized into Smart, Silver, Gold, Platinum, and Enterprise packages. Plans combine a domain, DNS management, email accounts, databases, unmetered traffic, Let’s Encrypt SSL certificates, and access to website-building utilities. Linux hosting supports PHP, Perl, MySQL, and widely used content management systems. Windows hosting supports .NET, ASP, PHP, and MySQL.

Specialized CMS environments are available for WordPress, Joomla, Drupal, WooCommerce, PrestaShop, and OpenCMS. These services run on managed clustered infrastructure and include Snapshot Web functionality for restoring website content. Multi-Domain Hosting gives developers, resellers, and web agencies a managed private-label environment for operating multiple customer websites from one account.

Customers without web development experience can use Site Generator AI, Site Generator AI Pro, or Site Generator NEXT. Site Generator AI supports websites with up to 10 pages, while the Pro version supports up to 300 pages, additional templates, a more advanced editor, and greater SMTP capacity. Site Generator NEXT permits unlimited pages and multilingual website management. AI and AI Pro packages include a 30-day trial period.

The VPS portfolio includes Single Data Center VPS and Geographical Business Continuity VPS. Linux and Windows configurations include SSD storage, dedicated IP addresses, 1 Gbps connectivity, unmetered traffic, and remote-console access. Standard VPS configurations begin with one CPU core, 2 GB RAM, and 40 GB SSD storage and extend to four CPU cores, 8 GB RAM, and 150 GB SSD storage. Customized configurations can be assembled through the online configurator.

Geographical Business Continuity VPS systems use VMware infrastructure distributed between Florence and Rome. Storage replication between the two locations permits a virtual server to restart at the secondary facility while retaining its existing IP address. Standard VPS customers can also add asynchronous geographical replication to Rome or Siziano, with multiple recovery points maintained for restoration.

The dedicated server portfolio uses Dell PowerEdge hardware and is divided into Entry, Advanced, Enterprise, and GPU AI systems. Available configurations include Linux or Windows, ECC memory, SSD or NVMe storage, hardware RAID, multiple IP addresses, redundant 1 Gbps network connectivity, firewall protection, infrastructure monitoring, and iDRAC remote administration.

GPU systems equipped with NVIDIA RTX 4080 Super or RTX 5090 cards support artificial intelligence workloads, rendering, video processing, and other hardware-accelerated applications. Custom server configurations are also available for projects that require specific processors, memory quantities, storage layouts, or network arrangements.

Cloud infrastructure is available through openLXD and VMware Virtual Data Center services. openLXD combines dedicated Dell clusters, NVMe-based Ceph storage, private networking, containers, virtual machines, API access, and a dedicated management interface. VMware Virtual Data Center provides Cloud Director, reserved virtual infrastructure, and optional synchronous replication between Florence and Rome.

Private Cloud and Virtual Data Center projects can be adapted to specific compute, networking, storage, backup, disaster-recovery, and business-continuity requirements. This makes the service suitable for organizations that need more control than a conventional VPS while avoiding the operational complexity of building an internal private cloud.

Security services include endpoint protection, EPP and EDR systems, server protection, Linux website protection, emergency malware cleanup, SSL certificates, protected email, backup, traffic analysis, and anti-DDoS mitigation. Let’s Encrypt certificates are included with compatible hosting packages, while commercial domain-validation, wildcard, and extended-validation certificates are available separately.

Storage services include NextStorage, Acronis Backup, Smart Storage, and Primary Storage. NextStorage is based on Nextcloud and operates from Florence and Rome, providing synchronization, file sharing, and collaboration functions. Smart Storage supports FTP, FTPS, web FTP, rsync, S3, NFS, and SMB access, with both single-location and geographically redundant configurations.

Primary Storage uses enterprise NetApp SAN systems and supports NFS, SMB, and iSCSI connectivity for virtual machines, server clusters, dedicated servers, and private cloud environments. These services can be combined with geographical replication and backup to create more resilient infrastructure.

The portfolio extends beyond hosting into SPID, RAO services, remote digital signatures, electronic seals, PEC, legally compliant digital archiving, electronic invoicing, SMS services, Microsoft 365, Exchange Online, and managed Microsoft Azure. Italian companies can therefore consolidate infrastructure and several regulated digital-business services under one provider.

Genesys Informatica maintains ISO 9001, ISO 14001, ISO/IEC 20000-1, ISO 22301, ISO/IEC 27001, ISO/IEC 27035, ISO/IEC 27017, and ISO/IEC 27018 certifications. The company also holds Italian ACN qualifications covering digital infrastructure, cloud computing, VPS, hosting, email, and NextStorage. Its first ISO 9001 certification for hosting-service design and delivery dates from 2005.

The customer interface is available in Italian and English, while services are priced in euros. Prices intended for business customers are generally displayed without Italian VAT.

💰 Price & Cost

Hosting Solutions covers both entry-level web services and customized enterprise infrastructure, so costs vary considerably between product categories.

Domain registration begins at approximately €4.50 plus VAT per year, depending on the selected extension. A domain with URL forwarding begins at around €7.40 plus VAT annually.

Single-location VPS services begin at €15 plus VAT per month for Linux and approximately €19 per month for Windows. The initial Linux configuration includes one CPU core, 2 GB RAM, 40 GB SSD storage, one dedicated IP address, 1 Gbps connectivity, and unlimited traffic.

Promotional reductions are frequently available on shared hosting and VPS products. Introductory prices may differ from standard renewal rates, so the recurring cost should be checked before placing an order.

Mail Server services begin at approximately €35 per month. NextStorage begins at €4.90 per month, while Acronis Backup storage begins at €5 per month before the required software licenses are added. Shared-email antivirus and antispam protection begins at approximately €22.50 per year for five accounts.

Dedicated servers, private clouds, replicated storage, housing, and custom data center services are priced according to the selected hardware, network capacity, redundancy level, software licensing, backup policy, and technical-management requirements.

Hosting and domain services normally use a 12-month contract period. VPS, dedicated infrastructure, cloud, and storage services can support monthly, quarterly, semiannual, or annual billing. Services are generally paid in advance.

Available payment methods include credit card, PayPal, bank transfer, postal payment slip, and PrePay credit. Bank transfers and postal payments are mainly intended for Italian customers, while international customers can use credit cards or PayPal. Automatic renewals can be configured through a registered payment card or a sufficient PrePay balance.

There is no general money-back guarantee for ordinary hosting purchases. Qualifying infrastructure interruptions can instead receive proportional service credits under the applicable SLA when an outage exceeds the defined duration and the customer submits a valid request.

Services can be suspended when they reach expiration without payment. Data normally remains available during a suspension period of up to 15 days, after which the service and its associated data may be permanently removed. Domain recovery after expiration can also involve registry redemption fees.

Based on WHTop product and pricing monitoring, many HostingSolutions.it services have remained remarkably consistent since July 2019. Their shared hosting plans, VPS portfolio, and SSL products continue to use largely the same product names, while pricing has stayed within a similar range over time. This degree of continuity reflects a stable and well-established business line, supported by a predictable commercial structure and limited disruption to the core service portfolio.

🏢 Data Center

Hosting Solutions operates through four Italian data center locations. The infrastructure includes the company-owned DC 1 FI and DC 2 FI Tier IV facilities in Florence, a Rome deployment inside the Wind (windtre.it) data center, and a Siziano, Pavia deployment inside STACK EMEA, formerly SUPERNAP Italia.

The two Florence facilities are connected with the Rome location through a private point-to-point link. A separate dedicated connection reaches Siziano. This architecture supports geographically redundant VPS, storage, cloud, backup, and disaster-recovery services while keeping the entire infrastructure within Italy.

DC 1 FI opened in 2015 and is directly owned by the company. Its systems include redundant electrical distribution, cooling, connectivity, networking, storage, and server equipment. Cooling capacity was designed at approximately twice the calculated maximum requirement and remains operational even if multiple cooling units fail.

Physical safeguards include controlled entry, video surveillance, fire detection, fire suppression, anti-seismic measures, environmental monitoring, and raised flooring. The facility supports dedicated servers, VPS systems, storage platforms, private clouds, and business infrastructure.

DC 2 FI opened in 2022 and holds Uptime Institute Tier IV certification. The facility is designed as a fully fault-tolerant data center with 99.995% facility availability, corresponding to approximately 26 minutes of potential downtime per year.

DC 2 FI uses two generators, each capable of delivering approximately twice the facility’s full-load power requirement. Two independent UPS rooms, lithium battery systems, dual cooling circuits, automatic fire detection, inert-gas fire suppression, controlled physical access, and video surveillance protect the infrastructure.

The server room uses a raised floor, thermal containment, and continuous environmental monitoring. Critical electrical, cooling, security, and support components are redundant to maintain operation during equipment failure or maintenance.

Energy efficiency is supported through free cooling, high-efficiency EC fans, solar generation, modern UPS technology, and electricity from certified renewable sources. Genesys Informatica also maintains ISO 14001 environmental certification.

Connectivity uses fiber links from multiple operators and several independent backbone connections. Available bandwidth is maintained at approximately five times normal consumption, leaving substantial capacity for traffic growth, unexpected peaks, or a carrier failure. Private network connectivity begins at 1 Gbps and can be expanded to 10 Gbps or more.

Genesys Informatica operates AS24994 and its own RIPE-registered GENESYS-NET address space. BGP4 routing handles multi-provider connectivity, while redundant Cisco border routers use HSRP N+1 failover. Traffic can be redirected through alternative routes when a carrier or connection becomes unavailable.

Anti-DDoS protection operates at the infrastructure level through continuous traffic analysis, Layer 4 mitigation, external scrubbing capacity, and an internal mitigation platform in Florence. Firewalls, network segmentation, intrusion-detection systems, and geographically distributed infrastructure provide additional protection.

The general service-level agreement guarantees 99.9% annual data center network availability. Certain hosting products include a 99.99% network-uptime commitment, while the 99.995% figure applies specifically to the Tier IV facility rather than automatically to every service operating inside it.

Covered hardware failures must be resolved through component replacement within four business hours after the problem has been identified. Replacement delays exceeding the SLA threshold may qualify for a proportional service credit. Backup restoration, RAID reconstruction, and data-recovery processes are not included in the hardware replacement period.

✍️ Customer Support

Customer support is available through telephone, email, the ServerMate ticketing system, technical guides, and an extensive FAQ section. Separate commercial, technical, administrative, and privacy contacts allow requests to reach the appropriate department without passing through a general mailbox.

Telephone assistance operates on weekdays from 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 6:00 p.m., Italian time. Email and ticket requests can be submitted at any time and are normally handled during the working day.

The knowledge base covers domains, DNS, email clients, hosting, PHP, databases, SSL certificates, VPS management, cloud services, storage, backup, reseller tools, and the ServerMate control panel. Configuration examples are available for common software and service-management tasks.

Italian-language assistance and direct access to local technical personnel are important advantages for domestic companies. Organizations requiring guaranteed response outside normal business hours should select an infrastructure or management package that explicitly includes the required support coverage.

🔨 Control Panel

The main customer interface is ServerMate, a proprietary control panel developed internally by Hosting Solutions. It combines technical administration, ordering, billing, renewal management, payments, and customer support within one account.

ServerMate allows customers to order and renew services, purchase upgrades, review invoices, check expiration dates, configure payment methods, add PrePay funds, manage DNS records, update registrant information, administer FTP accounts, operate websites and databases, configure email accounts, and manage cloud resources.

Hosting users can change PHP versions, manage MySQL databases through phpMyAdmin, activate Let’s Encrypt certificates, access files through Web FTP, transfer services between customer records, configure automatic renewal, and open technical-support tickets.

Two-factor authentication is mandatory for the primary account, adding protection against unauthorized control-panel access.

Resellers receive private-label UserCP access, customer-group management, configurable service options, and HSAPI integration. These functions allow agencies and hosting resellers to connect their own websites and management systems to the Hosting Solutions provisioning platform.

VPS and cloud customers can add standard server-administration panels. Webmin and ISPConfig are available as free Linux options. Plesk can be licensed for Linux or Windows, while cPanel is available for Linux. Commercial control-panel licenses are normally billed separately according to the selected edition and number of managed domains.

🎯 Conclusion

Hosting Solutions is particularly strong for customers that require Italian infrastructure, domestic technical support, regulatory compliance, and clear data sovereignty. Two directly owned data centers in Florence, including a certified Tier IV facility, provide a stronger infrastructure foundation than is normally available from smaller shared-hosting companies.

The service range supports a practical growth path. A customer can begin with a domain, mailbox, shared hosting account, or AI website builder and later move to VPS, dedicated servers, replicated VMware infrastructure, enterprise storage, private cloud, housing, or full disaster recovery without changing providers.

Its ISO certifications, ACN qualifications, proprietary autonomous system, multi-homed network, internal ServerMate control panel, and regulated Italian digital services make it well suited to SMEs, professional practices, developers, web agencies, public-sector suppliers, and organizations that need their data to remain within Italy.

The principal limitations are VAT-exclusive pricing, variable promotional and renewal rates, the absence of a general money-back guarantee, standard telephone support limited to business hours, and a contractual network SLA that can vary between service categories.

Hosting Solutions remains a credible choice for customers seeking a long-established Italian provider with genuine infrastructure ownership and services ranging from basic web hosting to advanced enterprise cloud systems. It is less suitable for projects that require a broad selection of server locations outside Italy, since its infrastructure strategy is deliberately focused on the domestic market.

🌏 Server locations:

Florence Rome Catania

📢 Special pages

• Contact us
• About us
• Terms of Service
• Service Level Agreement
• Privacy