Sep 24, 2008 : Brinkster Offers Guarantee with Servers

📅 September 24, 2008 - Web hosting provider Brinkster (brinkster.com ) announced on Wednesday that it has extended its "90 Day No Nonsense Money Back Guarantee" (brinkster.com/guarantee.aspx) promotion to include dedicated servers. The guarantee was previously only offered with its email and shared web hosting services.

Following the revamping of its dedicated server lineup (brinkster.com/server) in June, Brinkster says it experienced a significant increase in demand, as it "virtually eliminated any risk for the customer," says Brinkster president and CEO Jared Stauffer.

In the satisfaction guarantee, Brinkster states "during the first ninety days after you purchase service with us, if you are not completely satisfied, we will refund your money minus any setup or domain name fees."

However, there are some limitations to the money back guarantee. The maximum value a customer can receive for a refund is $900, and the company says the refund may be limited if a highly customized dedicated server setup is ordered.

"When we made the decision to ramp up our dedicated server business we knew the bar had been raised quite high in this arena over the past few years," says Clint Poole, Brinkster's COO. "We did extensive research and made a significant investment to revamp our dedicated server platform. Our customers have validated our efforts and the response has been exciting. Extending a 90 day no nonsense money back guarantee is our way of telling the customer we truly believe in this product."

Established in 1999, Brinkster Communication is a privately held web hosting company with customers in over 175 different countries worldwide.

The company offers shared and dedicated web hosting that is designed for individuals, small to medium sized businesses and web developers, with plans starting at $4 a month for shared and $69 a month for dedicated.

Reads: 2557 | Category: General | Source: TheWHIR : Web Host Industry Reviews
URL source: http://www.thewhir.com/marketwatch/092408_Brinkster_Offers_Guarantee_with_Servers.cfm

Company: Brinkster

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