TimeWarp Review 2025. Is timewarp.at good web hosting in Austria?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected from netmonic.com
Timewarp IT Consulting GmbH is a Vienna-based cloud and infrastructure provider that positions itself clearly in the professional and enterprise segment rather than in classic low-cost shared hosting. Founded in 2005 in Vienna by Michael Pambalk-Rieger, the company is owner-managed, employs several dozen specialists and serves several hundred customers in areas such as server housing, cloud hosting, Microsoft consulting, software development and various "as a Service" offerings. Their stated mission is to make customers’ IT lives easier by delivering tailored, climate-neutral services that support digital transformation and strict compliance requirements.

The portfolio is built around cloud services rather than simple web hosting. Under "Cloud Server" they offer virtual servers (cloud VPS), server pools and GPU servers. Standard cloud servers come with configurable CPU, RAM and NVMe/SSD storage and are hosted in Austrian data centers, with availability options from 99.9% up to 99.99%. Customers can choose between individual cloud servers (e.g. Cloud Server 8.0, 16.0, 32.0, 64.0) and larger Hyper-V or VMware server pools aimed at companies that want to consolidate many workloads into one virtualized environment. All variants are presented as "Backup-DR ready", with mirroring to a second data center for higher resilience.

On top of this, Timewarp runs a dedicated GPU cloud based on NVIDIA A100 Tensor Core GPUs and AMD EPYC processors. GPU resources are offered either as shared containers billed per minute or as dedicated GPU servers with fixed monthly pricing, targeting workloads such as machine learning, data analytics, CAD/virtual desktops, simulations and AI/ML projects. Root servers (dedicated hardware) are also available for customers who want full control over their physical server environment while still benefiting from Timewarp’s data center and networking infrastructure.

Beyond compute, Timewarp has a strong focus on cloud storage and data protection. They provide backup and disaster-recovery services, S3-compatible object storage "from Austria", legally compliant email archiving based on MailStore SPE, and secure collaboration tools such as Nextcloud and a ShareBox filesharing service. These solutions are clearly aimed at companies that must meet GDPR and GoBD requirements, maintain long-term archives and handle sensitive data.

The Virtual Datacenter (VDC) concept is another core building block. Here, Timewarp supplies the hardware and network layer in two TIER III+ data centers in Austria and, for some scenarios, an additional location in Düsseldorf. Customers can build their own virtual data center on VMware or Hyper-V, with hybrid and multi-cloud integration (including AWS/Azure integration) and pay-per-use billing. Managed services around security, monitoring, firewalling, database hosting, Kubernetes as a Service, networking (Anycast, Cloud Connect, Direct Link, VPN, Internet uplinks) and disaster recovery allow IT teams to offload day-to-day operations.

In the colocation segment, Timewarp offers rack-based server housing in highly secure data centers. Packages range from half racks to multiple racks, including uplinks, IP ranges and power allocations, and can be combined with hybrid cloud or VDC setups. The colocation offer is clearly framed for customers who want to house their own hardware in facilities built according to high tier standards, while still being able to scale into Timewarp’s own cloud.

Timewarp’s positioning is very clear: they are not a mass-market shared-hosting brand for basic websites, but a cloud and colocation provider for mid-sized and larger organizations that need high availability, strong SLAs, compliance with European data protection law and direct access to engineers rather than call-center-style support. The website is available in German and English, but the core audience is obviously DACH-region businesses with demanding infrastructure needs.

💰 Price & Cost

Timewarp publishes a fair amount of concrete pricing examples, but almost all of them are framed as "from … per month" and targeted at B2B clients. All prices are stated in euros, generally excluding VAT, with setup fees where applicable, and invoicing is handled in a classic business-to-business way according to their general terms and conditions.

For virtual servers (cloud VPS), a separate virtual-server page lists configurations such as:

• Cloud Server 1.0 – from €60 per month, with 1 core, 1 GB RAM, 30 GB SSD and 400 GB transfer volume per server.
• Cloud Server 12.0 – from €225 per month, 4 cores, 12 GB RAM, 120 GB SSD, 2000 GB transfer volume.
• Cloud Server 32.0 – from €367 per month, 12 cores, 32 GB RAM, 360 GB SSD, 2000 GB transfer.
• Cloud Server 64.0 – from €517 per month, 21 cores, 64 GB RAM, 630 GB SSD, 2000 GB transfer.

Virtual server pools for larger environments start from around €800 per month for 60 GB RAM, 20 cores and 600 GB SSD, and go up to about €2,520 per month for 240 GB RAM, 80 cores and 2.4 TB SSD, with a setup fee of €640 in that segment. On the newer cloud-server page, similar resources are priced with slightly different structures (for example Cloud Server 8.0 from €90/month, Cloud Server 16.0 from €180/month, etc.), again with setup fees and optional server pools on Hyper-V and VMware with different SLA levels and data-center spreads.

The GPU cloud pricing is more specialized. Two example configurations are presented:

• Cloud Server 32.0 + ½ NVIDIA A100 – from €1,050 per month, including 12 cores, 32 GB RAM, 360 GB SSD, availability up to 99.99% and mirrored backup to a second data center.
• Cloud Server 64.0 + 1× NVIDIA A100 – from €1,870 per month, with 21 cores, 64 GB RAM, 630 GB SSD and the same high-availability and backup characteristics.

In addition, shared GPU resources are billed on a per-use basis: €0.05 per minute with accounting in 10-minute intervals. A one-time setup fee of €120 is mentioned for GPU server deployments.

Colocation server housing offers have clear prices as well:

• ½ rack (Interxion) – €344 per month, 100 Mbit uplink, 5 IP addresses and 2 kW power, no minimum term, plus a €1,000 one-time setup fee.
• 1 rack (Interxion or NTT) – €688 per month with similar technical parameters and no binding period.
• 2 racks (Interxion and NTT) – promotional offer of €0 for the first 3 months, then €1,376 per month, 12-month commitment, free cross-connect.

Additional options such as 1 Gbit uplinks, extra power capacity and metered power usage are charged separately. Timewarp clearly indicates that power prices may fluctuate, which is typical for European data centers.

For network uplinks, there is a separate pricing page with examples like uplink from €80 per month (10 Mbit flat, burst up to 100 Mbit) and higher tiers up to several Gbit with corresponding monthly prices. Email archiving for Microsoft 365 is priced at €2.30 per user per month plus €0.35 per GB of storage, with all prices plus VAT. Business continuity packages and private-cloud clusters are also given as "from … per month" examples (for instance, a 3-node private cloud cluster with 10 TB storage from about €5,300 per month, plus options for database operation and 24/7 operation at additional monthly cost).

In the general terms and conditions, Timewarp states that all prices are in euro and, unless noted otherwise, exclude VAT. Invoices must be paid promptly upon receipt, and late payment can incur interest. The terms are written in a classic B2B style and include cancellation and project-based conditions rather than consumer-style guarantees. There is no reference to a generic 30-day money-back guarantee or similar; instead, cancellation fees and project-based arrangements are described. Overall, billing is clearly aimed at business customers who expect contract-based pricing, setup fees and SLAs rather than simple month-to-month shared hosting.

🏢 Data Center

Timewarp strongly emphasizes data-center quality, availability and data localization. The company operates its infrastructure primarily in two TIER III+ data centers in Vienna (Digital Realty / Interxion and NTT), and also mentions deployments in a third data center in Düsseldorf for certain high-availability and disaster-recovery scenarios.

The "About us" and Virtual Datacenter pages highlight that the hardware is run almost entirely in external, certified data centers, and that the cloud and colocation services are backed by ISO-certified environments. Timewarp itself is certified according to ISO 27001 and ISO 27018, and they explicitly mention additional climate-related certification (ISO 14064) underscoring their focus on climate-neutral operations. Their data-center partners are certified according to standards such as ISO 22301, 27001, 27018, DIN 50001 and DIN EN 50600, and they stress that services are offered CO₂-neutral.

In terms of availability guarantees, Timewarp is very explicit. Cloud services are advertised with availability of up to 99.99%, while data-center and colocation services are said to offer guarantees up to 99.999%. Specific product pages back this up: email archiving promises availability "up to 99.999% – or you pay nothing for that month," while GPU servers mention that the Digital Realty and NTT Vienna data centers achieve a guaranteed availability of 99.982% with redundant power and cooling. Virtual datacenter services are marketed with pay-per-use billing and fast reaction times under 15 minutes, and the general marketing text emphasizes redundancy, failover mechanisms and the ability to stretch clusters across multiple locations for disaster recovery.

The server housing offer also speaks of data centers "built according to TIER IV level" and underlines features like carrier neutrality, cross-connects to major European Internet exchanges (VIX, DE-CIX, ECIX, Megaport) and physical security through access control, individually lockable racks and video surveillance. Customers can rent racks in different locations and combine them with cloud resources and managed services to build hybrid environments.

An important part of Timewarp’s value proposition is data locality and GDPR compliance. Many product pages explicitly state that all data remains 100% in Austria by default. This is a differentiating point versus global hyperscalers, and is particularly attractive for customers with strong compliance and data-protection requirements.

✍️ Customer Support

Timewarp has its support model as engineer-driven rather than as a generic ticket queue. On the about-us and cloud pages, they underline that customers get direct access to experienced cloud engineers, not a call center, and that the company provides 24×7 managed services for mission-critical environments.

Several product pages refer to a 15-minute SLA on incident response. For example, the email archiving service includes a "Service Guarantee" stating that if the 15-minute SLA is not met, the customer does not pay the service fee for that month. Similar wording appears in their general marketing around managed services and virtual data centers, where they promise very fast reaction times (under 15 minutes depending on SLA) and a "service guarantee" for ongoing operations.

Support channels include a dedicated support email address, a sales telephone number and various contact forms for product inquiries. There is also a "Website stress test" tool and an FAQ section. The presence of separate "Inquiries" and "Support" sections makes it clear that they distinguish between pre-sales consulting and operational support.

The overall support philosophy is strongly consultative. Timewarp offers multi-step engagement for cloud projects: an initial free discussion to identify the suitable cloud type, a workshop to design and dimension the environment, a time-limited proof of concept and then a carefully planned migration into live operation. After that, they assume responsibility for operation within the agreed SLAs. This is in line with the company’s focus on mid-market and enterprise IT teams who want a partner to co-design and operate infrastructure rather than purely self-service hosting.

🔨 Control Panel

Timewarp does not promote common mass-market control panels such as cPanel or Plesk. Instead, management is built around virtualization and cloud platforms and Timewarp’s own portals.

The virtual datacenter and cloud server pages reference VMware, Hyper-V and KVM as hypervisors, and there are dedicated subpages for Proxmox VE and VMware platforms in the VDC context. Customers manage resources at the level of virtual machines, server pools and storage through these platforms and Timewarp’s management interfaces (there are login links such as portal.timewarp.at and manage.netmonic.com on the site). This reflects an infrastructure-as-a-service mindset rather than traditional shared hosting with a simple website panel.

Higher-level services like Nextcloud, ShareBox and email archiving come with their own application-specific interfaces: for instance, email archiving integrates into Outlook and includes a search interface, and file sharing is handled via the Nextcloud/ShareBox front-end. Kubernetes as a Service, database hosting and networking services are operated as managed services, so control is typically balanced between Timewarp’s operations team and the customer’s DevOps or IT staff, rather than through a one-size-fits-all web control panel.

For companies used to server administration and virtualization, this approach provides more flexibility and aligns with professional workflows. For small users who expect a simple one-click website panel, however, the lack of mainstream consumer control panels may be a barrier and underlines that Timewarp is not targeting basic shared-hosting use cases.

🎯 Conclusion

Timewarp is a specialist cloud, colocation and managed-services provider with a strong Austrian footprint, not a generic shared-hosting brand. Their strengths lie in high-availability infrastructure, strict GDPR-compliant data locality, ISO-certified security and climate-neutral operations, and a very clear focus on mid-sized and larger businesses that depend heavily on IT. With cloud servers, GPU instances, virtual datacenters, private cloud clusters, business continuity packages and legally compliant email archiving, they cover a broad spectrum of infrastructure needs while keeping all core services in Austrian and German data centers.

Pricing is transparent for many reference configurations, but clearly oriented towards business budgets: virtual servers start in the mid two-digit euro range, but most realistic setups (server pools, GPU cloud, private clouds, colocation racks) quickly move into higher three- or four-digit monthly costs plus setup. In return, customers get strong SLAs (up to 99.99% for cloud services and up to 99.999% for data-center services), fast response guarantees, engineering-led support and the ability to scale into complex hybrid and multi-cloud architectures.

The main limitations are exactly what make Timewarp attractive for its target audience. There is no classic low-end shared-hosting line with website builders and instant cPanel, no consumer-style money-back guarantees, and the service model assumes a certain level of IT maturity on the customer side. For a small personal blog or a simple local business website, Timewarp is likely overkill. For organizations in Austria and the wider DACH region that require robust infrastructure, compliance, local data residency and a partner that will actively design and operate their environment, Timewarp is a solid and credible option.

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy
• FAQ