Site.pro Review 2025. Is site.pro providing Any Good services?

📄 Editorial Review

(3*) 🔧 Services: Domain RegistrationWebsite Builder
Site.pro is a Lithuanian cloud platform built around an AI website builder, integrated hosting, domain services, business email, and a full ERP/accounting system under the legal entity JSC B1.lt in Klaipeda, Lithuania. The founder, Filip Borcov, is openly visible as the face behind the brand, and the whole setup feels more like a unified "online business cockpit" than a classic low-cost shared hosting provider.

For everyday website owners, the core product is the AI/drag-and-drop website builder with unlimited websites, over 200 responsive templates, multi-language support (around 40–50 interface languages), and a large plugin ecosystem for e-commerce, SEO, maps, social integrations and local payment gateways. Sites are built as mostly HTML/PHP pages running behind Nginx, without a heavy database layer, so pages tend to be light and fast. The builder supports real-time collaboration, so multiple people can work on the same project at once, which is particularly attractive for agencies and in-house teams.

On top of the builder, Site.pro offers integrated website hosting and domain management under the same account. You can search, register and transfer domains (including a .site.pro subdomain option), park your own domain on all builder plans, and point everything to the hosted website with very little manual setup. Hosting itself is handled in the background: customers focus on the website, while Site.pro manages the infrastructure and server stack. For many small businesses, this "all under one login" approach is a key advantage versus juggling separate providers for builder, hosting and domains.

Email is handled via a professional mailbox service. There is a free mailbox option using an @sitepro.email address, plus cheap email hosting for addresses on your own domain starting at roughly the low single-digit currency units per month. Email features include aliases, device sync, forwarding, autoresponders, and support for DMARC, SPF and DKIM, so domains can be locked down properly against spoofing and phishing. There is also a migration tool for importing emails and data from popular providers like Gmail, Outlook, Yahoo, Yandex, iCloud and Zoho.

A big differentiator is the ERP/accounting side. Site.pro runs a cloud accounting program that can integrate directly with the e-commerce side of the website, cash registers/POS systems and banks. Orders from online stores can be automatically pushed into the accounting system, client records created, invoices generated and bank statements imported. For some businesses this means the website, stock management, payments and formal accounting live in one ecosystem instead of multiple separate tools.

For hosting companies and resellers, Site.pro functions as a white-label website builder platform. Hosting providers can plug the builder into panels like cPanel, DirectAdmin, ISPmanager, Plesk, Webuzo or CentOS Web Panel, choose between running the builder on Site.pro’s own cloud or on their own servers (on-premises), and pay either by license or by number of live sites. There are also modules and documentation for WHMCS and other billing platforms, plus "Free Websites" and revenue-share models that allow hosts to bundle the builder as a value-add.

Overall, Site.pro is best seen as an all-in-one SaaS/hosting environment rather than a provider selling classic VPS or dedicated servers. It suits freelancers, agencies, small businesses and hosting companies that want to simplify their stack and get builder + hosting + domains + email (and optionally accounting) from a single vendor, while more infrastructure-driven projects might still prefer a pure IaaS host with root-level control.

💰 Price & Cost

Site.pro pricing is subscription-based, with distinct plans for the website builder and separate billing for accounting/ERP. For website owners, the builder typically comes in four main tiers: Free, Starter, Standard and Business.
The Free plan is intended for trying the service and very simple projects. It supports a free site, but comes with limitations and usually includes some form of advertising or reduced functionality. It does not include discounts on domain purchases.

The paid builder plans – Starter, Standard and Business – remove these limitations, unlock more advanced builder features (e-commerce, more elements and tools, more websites), and add domain discounts baked into the plan:

• Starter plan – up to 10% discount on new domain registrations.
• Standard plan – up to 15% discount on new domains.
• Business plan – up to 20% discount on new domains.

There is also a dedicated pricing page for the builder where the individual plan prices are listed. The platform’s own content indicates that premium builder plans start from around $1/month for ad-free sites and extended features, while higher-end options such as the Business plan sit in roughly the $8–9/month bracket. Exact numbers depend on currency and billing cycle, but overall the builder is priced competitively versus other commercial website builders.

Domain prices are publicly visible and include promotional offers on certain TLDs. For example, a .site.pro subdomain can be bought very cheaply (around €1 for free-plan users), and for paid plans at higher tiers that subdomain is typically included at no extra cost. Selected new-gTLDs like .xyz, .site, .store, .online, .shop are offered at low entry prices per year, with the full list of over a thousand TLDs available from the domain search interface.

Email hosting has its own simple price line:

• Free mailbox using an @sitepro.email address to get people started.
• Paid mailboxes on your own domain from roughly £1–2 per month (or the equivalent in other currencies), still positioned as a budget-friendly service.

On the ERP/accounting side, pricing is structured per accounting company database plus a user plan, and then optionally integrations. A typical breakdown includes:

• A low monthly fee per company stored in the accounting system.
• Separate user plans (e.g. "Minimal" or higher) that give access to all necessary modules.
• Optional integration packages (e-commerce + cash register + banking) that can add a fixed monthly supplement.

Although this is outside traditional hosting territory, it is relevant for businesses that want to consolidate their online store, payments and accounting with one provider.

In terms of refunds, the small print is very clear: there is no money-back guarantee and no refunds for already-paid subscription periods, whether for website owners or hosting providers. The business model is "try free, then pay monthly"; once the subscription has been charged, you should not expect a retroactive refund. Plans are billed in advance on a recurring basis with a minimum term of one month, and the responsibility to cancel or downgrade in time lies with the customer.

For payment methods, Site.pro supports a broad mix of online payments and cards, including:
Visa, Mastercard/Maestro, American Express, PayPal , Paysera , Google Pay and Apple Pay , International bank transfers in euros

This makes it easy for customers from many countries to pay without needing a local merchant solution. Prices on the site appear in local currencies such as EUR, GBP or PLN, depending on your location.

🏢 Data Center

Site.pro runs as a cloud-based platform with an architecture optimized for website builders rather than manually-managed hosting accounts. The sites built with the platform are stored as 95% static HTML and 5% PHP, and are served primarily via Nginx (and compatible web servers like Apache or LiteSpeed where needed). This design reduces dependencies on heavy database backends and gives very fast page delivery, especially for brochure-style sites and straightforward e-commerce.

The platform operates in two main modes:

• Cloud mode (Site.pro Clouds) – the builder and websites run on infrastructure managed directly by Site.pro.
• On-premises mode – for hosting companies integrating the builder, the builder server can run in the host’s environment, while all published websites sit entirely in the hosting provider’s own data centers.

For Site.pro’s own cloud environment, servers are distributed across multiple geographic regions, including:
EU (Germany), US (South Carolina) , Asia (Taiwan) , Russia (Saint Petersburg) , Brazil (São Paulo), Kazakhstan, India (Mumbai), United Arab Emirates

In addition, Site.pro explicitly mentions that customer data is stored on fast cloud infrastructure from major providers such as Amazon and Google, which implies a mix of hyperscaler back-ends coupled with their own application layer and optimizations.

From a reliability standpoint, the Terms include a concrete figure for server uptime: around 99.5%. This is a realistic operational target, but it sits slightly below the 99.9%+ figures often quoted by traditional hosting providers in formal SLAs. For most small business websites, a 99.5% uptime level is adequate, but organisations with strict availability requirements should factor this into their risk assessment or consider pairing Site.pro with additional redundancy.

One important point is backups. Site.pro does not automatically generate backups of customers’ websites on a schedule. Instead, users can trigger backups manually through the builder interface and are expected to download or store them. That keeps the platform lean, but it does mean that anyone hosting a business-critical site should put a clear backup routine in place (for example, downloading backups regularly or keeping a copy elsewhere).

✍️ Customer Support

Site.pro’s support model combines self-service resources with direct contact channels. There is a comprehensive FAQ and knowledge base with hundreds of articles for both website owners and hosting companies, covering everything from domain purchasing and mailbox setup to panel integrations and advanced builder features. The platform also provides video tutorials, blog articles with practical tips, and structured documentation for billing and hosting panel integration.

For direct help, customers can use email and ticket-based support. There is a dedicated support email for website builder users and a separate contact for accounting/ERP questions. The contact section also publishes phone numbers (including a WhatsApp-enabled line for builder-related issues), which is unusual for a builder-centric SaaS and can be reassuring for business users.

The internal rules mention an estimated response time of about one working day for tickets. Support is focused on business-hours coverage (GMT+3) rather than true global 24/7 live support. For most small and medium-sized projects this is acceptable, especially when combined with the extensive self-help resources, but it is something to keep in mind if you are used to around-the-clock phone support from large hosting companies.

For ERP and integration projects, there are training options and onboarding packages such as "Easy Start", where the team helps with initial configuration, training sessions and connecting e-commerce or POS systems. Accounting companies and partners can get priority analysis of support requests and additional assistance under special partner plans.

🔨 Control Panel

Instead of giving you a classic cPanel or Plesk login, Site.pro revolves around its own web-based dashboard. Website owners manage everything from a central account:

• My Websites – list of all sites with options to open the builder, publish, upgrade the plan, create backups or restore.
• Domains and DNS – domain search, registration, transfer and DNS/parking for both primary domains and .site.pro subdomains.
• Mailboxes – configuration of email accounts, aliases, forwarding, autoresponders and webmail access.
• Billing – subscription management, plan upgrades/downgrades, payment methods and invoices.

The builder interface itself acts as the "control panel" for most website-related settings: layout, content, e-commerce configuration, SEO basics, language versions, plugins (payment gateways, maps, social buttons, etc.) and manual backups. There is no root or shell access and no expectation that users manage the operating system or web server – everything is designed so that a non-technical user can run a site without touching server-side configuration.

For hosting providers who deploy Site.pro as a white-label builder, the control panel story is a bit different: end customers access the builder via their existing hosting panel (for example, they log into cPanel, DirectAdmin, ISPmanager, Plesk, Webuzo or CentOS Web Panel and click a "Website Builder" icon). Under the hood, all the heavy lifting is still done by Site.pro, but customers continue to work inside the environment they already know.

🎯 Conclusion

Site.pro is not a typical "hosting company" in the traditional sense of selling shared, VPS or dedicated server plans. Instead, it is an integrated SaaS and cloud platform combining AI website building, hosting, domains, email and ERP/accounting in one place. That combination is powerful for small businesses, agencies and freelancers who want to build sites, run online shops and keep their accounting in sync with orders and payments without stitching together multiple vendors.

The strengths are clear: a mature website builder with AI assistance, real-time collaboration, many templates and plugins; fast hosting based on light HTML/PHP sites and Nginx; global infrastructure spanning several regions; professional email with strong security features; attractive domain pricing and discounts on paid plans; and an optional accounting platform that ties everything together for serious businesses. The support model, with knowledge base, tutorials and direct contact options including phone, is solid for a SaaS platform.

On the other hand, Site.pro is not a replacement for a full IaaS provider: there is no VPS, no dedicated hardware and no low-level server control. The uptime figure of 99.5% is respectable but not exceptional, and the absence of automatic backups plus the no-refund policy means customers need to be disciplined about backups and cancellations. Round-the-clock emergency support is also not the focus; the platform is tailored more to business-hours usage with a heavy reliance on documentation.

For someone who wants to launch and run a website or small online store quickly, with domains, email and possibly accounting under one roof, Site.pro is a compelling, cost-effective choice. For deeply customized infrastructure, complex applications or strict SLAs, it is better viewed as one component in a broader hosting strategy rather than the sole backbone of critical systems.

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