Telenet.be Review 2025. Is telenet.be good web hosting in Belgium?

📄 Editorial Review

🔧 Services: Web HostingDomain RegistrationTelecom
⇔ Redirected from hostbasket.com
Telenet is a Belgian IT provider of services designed for individuals, small or medium-sized businesses, as well as enterprises. Their website is available in English, French or Dutch.

Telenet does not only specialize in hosting services, but they are also providers of telephony services (mobile/fixed), cable television via HFC (hybrid fibre-coax) network all around Flanders and Brussels.

Customers can choose from products, such as:

• Shared Hosting;
• SSL Certificates;

Shared hosting packages operate on both Linux and Windows OS. With Linux shared hosting plans, you get a number of freebies included in the plans, such as:

• Free domain name;
• Free SSL;
• Free CMS install;

Their feature-rich plans include common resources usually integrated in shared hosting configurations, such as MySQL databases or backups.

Since 1998, Telenet has offered fixed telephony using its cable network under the brand name Telenet Freephone.

There are a number of optional features included in the Linux shared hosting plans, such as: managed CMS, premium SSL certificate or Microsoft365 mailbox integration. In the Windows shared hosting plans, customers will find the following optional features: CloudOffice email or SSL certificate for HTTP and FTP.

In January 2008, Telenet acquired Hostbasket, Belgium's largest hosting company. On 14 September 2020, Telenet & DPG Media launched streaming service Streamz.

💰 Price & Cost

Products come at affordable prices, although these could be slightly higher than the prices displayed by other popular web companies for similar configurations.

Payments can be made with debit/credit/prepaid cards. The disadvantage is that they do not state any refund policy on their homepage.

⌛ Reliability

The company commits to the standard 99.99% uptime guarantee backed by SLA with full redundancy to decrease any chances of failure.

🏢 Data Center

The company is registered in Brussels, Belgium, but is part of Telenet Group Holding NV (the largest provider of cable broadband services in Belgium)

✍️ Customer Support

Active 24/7, tech support can be contacted on toll-free phone or e-mail to ask questions or if they require advice. There is no live chat available here which could be a downside for their customer service and there is no knowledgebase present on their homepage either. However, customers can also find them on social media pages (LinkedIn or Facebook).

🔨 Control Panel

When it comes to system management, users can control their accounts via the in-house web-developed control panel of Telenet.

🎯 Conclusion

Telenet offers reliable web services for multiple types of customers. The only disadvantage is that they only provide shared hosting plans. They offer great uptime, but there is no refund policy and no live chat for customers to get in touch with customer service. Overall, Telenet is a good choice when looking for shared hosting packages.

📢 Special pages

• Privacy