pCloud Review 2025. Is pcloud.com good or bad on providing Storage/Backup services?

📄 Editorial Review

🔧 Services: Storage/Backup
Founded in 2013, pCloud is a rather new web company on the internet, but they promise excellent cloud solutions. These are designed for both individuals and companies. They are proud to announce that they have over 14 million users.

Their plans are divided in three categories:

• Individual Plan;
• Family Plan;
• Business Plan;

All cloud plans include a wide range of features and tools:

• Access and synchronization: customers get automatic upload of their camera; HDD extension on pCloud Drive, as well as automatic sync on different devices;
• Security: websites are guaranteed to be secured through the TLS/SSL protection, the 256-bit AES encryption;
• Collaboration: customers get the possibility to share links and file requests; they can invite users to view shared folders or they can brand the shared links;
• Media: customers will also benefit from in-built video player/audio player, as well as unlimited file size;
• File management & backup;

💰 Price & Cost

Their prices are affordable, although these are slightly expensive. Depending on the type of cloud service you are looking for, you can choose the monthly/yearly subscription or the plans that require you to play a one-time fee. They also offer a 10-day refund policy.

⌛ Reliability

Unfortunately, we did not manage to find any mention of their uptime availability.

🏢 Data Center

The company is registered in Baar, Switzerland.

Their security approach focuses on making sure your data is safe. When you sign up for pCloud, you choose the data region, where your files and personal data are stored - either in the United States (Dallas, Texas) or the European Union (Luxembourg).

The data centers used by pCloud have been chosen after intense risk assessment to prove the highest quality and reliability. Features:

Fire and very early smoke detection (VESDA)
Electromagnetic protection concept
Water leakage detection
Intrusion detection
24/7/365 on-site security with controlled access
Neutral gas (nitrogen) fire suppression system
Multi-tier: Tier II, Tier III and Tier IV
Еnhanced connectivity: 10+ providers
Dark fiber connectivity

Details https://www.pcloud.com/data-regions/

✍️ Customer Support

In order to get in touch with tech support, customers can contact them on phone, e-mail or ticket support. The great news is that support is available in multiple languages including English, French, Spanish, German or Turkish. This is very useful, especially for non-native speakers.

Customers can also find pCloud on social media (Twitter, Facebook, Instagram) and, in case they need additional help, there is an FAQ section that can be accessed at any time.

🔨 Control Panel

The company uses their in-house web-based control panel designed for account/system management.

🎯 Conclusion

pCloud hasn’t been in the hosting industry for a very long time, but they have managed to grow and expand. Nowadays, their services are used worldwide, and even if these might be slightly expensive, there is also a 10-day money-back guarantee in case they are not happy with their purchase. Given their comprehensive support and rich features, pCloud is a great choice when looking for cloud services.

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy
• FAQ