One Provider Review 2026. Is oneprovider.com good web hosting in Canada?
16 user reviews; 0 support responses; 0 testimonials; 49 products, 0 promotions, 5 social accounts, Semrush #462231; 📆 listed 2015 (#22240)3275 Av Francis-Hughes
Laval , QC QC H7L 5A5 CA
☎ Phone + 1 (800) 380-5112
☎ Phone +1 (514) 286-0253
📧 info@o...Website language(s): en-US fr-CA
👪 Most Recent Customer Reviews
📅
-anonymous- (-hidden-)
😠 "I purchased a dedicated server from Oneprovider five days ago, and it's been nothing but a nightmare since then. The server was delivered very late, and even after the OS reinstallation, it still did not work correctly. The server's performance was below par and kept going down, causing significant inconvenience. When I requested a refund, Oneprovider played with their terms of service instead of providing a resolution to my problem.
Overall, my experience with Oneprovider was terrible, and I would not recommend them to anyone. Their late delivery, poor server performance, and lack of customer service make it an unreliable choice for anyone seeking a stable hosting experience."
I hope this helps you with your review.
Overall, my experience with Oneprovider was terrible, and I would not recommend them to anyone. Their late delivery, poor server performance, and lack of customer service make it an unreliable choice for anyone seeking a stable hosting experience."
I hope this helps you with your review.
📅
-anonymous- (clovisdelmotte@g...)
😠 Would not trust them for anything.
They Accidentally Deleted Server - Everything Lost and No Recovery
We rented a Dedicated Server from OneProvider in one of their Silver tier Datacenters (+1 year client); in late December our Server went down without any reason provided. For over a week, our tickets and requests for remediation went unanswered.
8 Days after the initial event, we finally got a response that they were investigating. Over the following week (2nd week of downtime), we got the same "We're looking into it" reply, before finally at the end of week 2, where told that: " following an internal issue on the data center side, the server has been terminated"; no backups are available and they are not able/willing to provide a replacement server.
This is not the first issue we have experienced with OneProvider, with multiple unannounced long term / multi-day outages of this Dedicated server.
We lost hundreds of hours of work and proprietary information. Would not recommend OneProvider for any use case, [read more...]
They Accidentally Deleted Server - Everything Lost and No Recovery
We rented a Dedicated Server from OneProvider in one of their Silver tier Datacenters (+1 year client); in late December our Server went down without any reason provided. For over a week, our tickets and requests for remediation went unanswered.
8 Days after the initial event, we finally got a response that they were investigating. Over the following week (2nd week of downtime), we got the same "We're looking into it" reply, before finally at the end of week 2, where told that: " following an internal issue on the data center side, the server has been terminated"; no backups are available and they are not able/willing to provide a replacement server.
This is not the first issue we have experienced with OneProvider, with multiple unannounced long term / multi-day outages of this Dedicated server.
We lost hundreds of hours of work and proprietary information. Would not recommend OneProvider for any use case, [read more...]
📅
-anonymous- (vuji@p...)
😠 It is simply fraud.
I have ordered dedicated server for the company. It was paid and "delivered", I requested automatic OS install - when it is finished server is not available. I tried to install other OS - no results. I tried to power Off / On server via remote control - no luck. I contacted support and in 3-5 hours was formal reply: some problems, server not available, we will inform you ASAP. After a day of nothing I wrote to support again multiple times - no replies.
I requested refund - not yet replies. I do not know what to do, but I do not like the idea to keep all as it is. It is general fraud.
I have ordered dedicated server for the company. It was paid and "delivered", I requested automatic OS install - when it is finished server is not available. I tried to install other OS - no results. I tried to power Off / On server via remote control - no luck. I contacted support and in 3-5 hours was formal reply: some problems, server not available, we will inform you ASAP. After a day of nothing I wrote to support again multiple times - no replies.
I requested refund - not yet replies. I do not know what to do, but I do not like the idea to keep all as it is. It is general fraud.
MORE REVIEWS
📄 Editorial Review
(3*) 🔧 Services: Web HostingDomain RegistrationData Center⇔ Redirected from gobsn.net
OneProvider is a Canadian hosting company (founded in 2005 by CEO Charles-R. Paquet and currently a BrainStorm Network Inc. company) focused on global coverage and operational simplicity. They consolidate services from 80+ upstream providers across 100+ datacenters into a single experience—one support team, one panel, one bill. The catalog targets infrastructure buyers and resellers: Cloud Servers (OneCloud), Dedicated Servers, and Colocation. They do not offer shared hosting.
Cloud Servers (OneCloud). KVM-based virtualization with SSD/NVMe storage and 1 Gbps ports, offered in General Purpose, High Performance, and Storage variants. OS options include Ubuntu, Debian, CentOS/AlmaLinux/Rocky, Fedora, SUSE, and Scientific Linux. Features emphasize rapid deployment, hourly billing, IPv6, images/snapshots, location switching, and remote operations from OnePanel (reboot, reinstall, VNC, SSH keys, boot order, usage graphs).
Dedicated Servers. Available on HDD or SSD/NVMe with options by region and by capability (e.g., unmetered, 1/10 Gbps, IPv6). Typical perks include IPMI access, DDoS protection, and backups where available. Add-ons like extra IPs, hardware RAID, BGP sessions, hardware firewalls, private networking, SAN, GPU, and geolocated IPs vary by location. Delivery is generally 1–3 business days post-verification, with longer lead times possible at certain sites.
Colocation. Offered globally (pricing not publicly listed). Positioning centers on a homogeneous service in many regions and a single control plane for multi-site fleets.
Operationally, all servers are unmanaged. Support handles network/hardware issues and account matters; software installs and tuning remain the customer’s responsibility. A strong reseller orientation is present (discounts after 5 servers in a location, API, and panel-driven fleet management).
💰 Price & Cost
Pricing are very low, listed in USD, CAD and EUR. Examples mentioned include a clearance dedicated deal (Atom C2350 in Paris for ~$11.08/mo) and OneCloud entry guidance (~$3.00/mo for 1 vCPU/512 MB/10 GB SSD/500 GB traffic). Dedicated servers renew monthly by default, with quarterly (-3%), semi-annual (-5%), and annual (-7%) rebates. OneCloud is hourly-billed against account funds and summarized monthly (bandwidth resets on the 1st).
OneProvider.com offers an extensive selection of dedicated servers and cloud instances available across a large number of global locations. This wide geographic coverage provides customers with significant flexibility when choosing data center regions, allowing them to optimize performance, latency, and compliance based on specific needs.
Refunds / Money-back. A 10-day money-back policy applies only to undelivered servers; orders with ≥25% promo discounts are final. Credits/top-ups are non-refundable. SLA guidance indicates credits for qualifying delays, and refunds only when issues cannot be resolved; requests that contradict clearly published terms are refused.
Payments. PayPal, Alipay, Apple Pay, Google Pay, Microsoft Pay, major credit cards, and SWIFT (for invoices > $500). Payment method can be chosen per invoice.
Overages. OneCloud bandwidth overage is $0.05/GB; stored images billed at $0.05/GB/month.
🏢 Data Center
Headquarters: Laval, Quebec (Canada). They advertise 146+ dedicated server locations worldwide and ~68 OneCloud locations (they only had 32 locations in May 2020). Bandwidth models differ by site (metered + port, unmetered + port, or 95th percentile). Geolocated IP options can present an IP location different from the physical server location. Building ownership is not claimed; the value proposition is a large partner footprint unified under OnePanel.
Reliability / SLA. No single global uptime figure; SLA varies by location and includes credit provisions for downtime that meets local terms.
✍️ Customer Support
Support is 24/7 with teams in Montreal, Paris, Madrid, and Amsterdam, handling tickets primarily via OnePanel. Phone support is available (published business hours on the SLA page); an online contact form serves sales/general inquiries. Language coverage spans four languages. Advanced support tiers:
- Basic (free): 24/7 ticketing, sales phone, OnePanel access, free hardware replacement.
- Priority (€/$79/mo): priority handling and an assigned support agent.
- VIP (€/$149/mo): adds email ticket opening, API ticket management, account manager, instant messenger (Skype), and proactive monitoring.
🔨 Control Panel
OnePanel™ is the unified console for device management, OS/RAID/partition reinstalls, IP assignment and PTR/DNS changes, remote power and IPMI (where available), billing, sub-user permissions, tickets, usage graphs, CSV exports, and API access. Public API enables automation (ordering, invoicing, ticketing, server actions) and custom control panels for resellers. cPanel is no longer offered.
🎯 Conclusion
OneProvider’s strengths are global reach, single-pane control (OnePanel + API), and infrastructure flexibility across 140+ markets—useful for multi-region deployments, resellers, and teams standardizing operations across disparate providers. The hourly OneCloud model, large OS catalog, and add-on ecosystem (BGP, GPU, SAN, geolocated IPs) add practical versatility.Unfortunately, OneProvider.com does not maintain a blog and shows no active presence on social media platforms. This lack of engagement reflects low public activity and may suggest limited communication with customers and the broader hosting community.
Trade-offs include unmanaged service by default, location-specific SLAs (no universal uptime), and limited refunds (only for undelivered servers; credits non-refundable). Colocation pricing is not exposed here. Buyers needing hands-on management or a uniform SLA should plan accordingly. Overall, they suit experienced operators who value many locations, API-driven control, and pay-as-you-go cloud over fully managed support—particularly for globally distributed fleets and reseller use cases.
📢 Special pages
Website research for One Provider on October 9, 2025 by WebHostingTop
🎁 One Provider Promotions
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📊 Web stats
| ⚑ Targeting: | Canada, United States |
| 📂 Details for https://oneprovider.com/ | |
|---|---|
| 📥 Website DNS: | ian.ns.cloudflare.com => 108.162.193.118 ( San Francisco ) / CloudFlare Inc. - cloudflare.com may.ns.cloudflare.com => 108.162.192.135 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::mx.oneprovider.com => 146.59.180.16 ( London ) / OVH SAS - ovh.com MX::mx2.oneprovider.com => 146.59.180.16 ( London ) / OVH SAS - ovh.com |
| 🔨 Server Software: | cloudflare |
| 📌 Website FIRST IP: | 172.66.40.204 |
| 📍 IP localization: | United States, California, San Francisco - see top providers in United States, California |
| 🔗 ISP Name, URL: | CloudFlare Inc., cloudflare.com |
| 📌 Website Extra IPs: | 172.66.43.52 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
✅ Customer testimonials
There are no customer testimonials listed yet.
📋 One Provider News / Press release
There are no news written in en language
📣 One Provider Social Networks
https://twitter.com/oneprovider
OneProvider is your one stop for dedicated servers, cloud hosting and colocation in the location of your choice!ig: oneprovider
Account started from September, 2009, having already 1043 tweets with 2828 followers and 612 friends. Last activity on . See recent tweets:
OneProvider is your one stop for dedicated servers, cloud hosting and colocation in the location of your choice!ig: oneprovider
Account started from September, 2009, having already 1043 tweets with 2828 followers and 612 friends. Last activity on . See recent tweets:
- #Chicago has hidden gems beyond the skyline! Explore vibrant murals in Pilsen and enjoy unique architectural boat tours along the Chicago River. Let our hosting solutions elevate your digital presence in this dynamic city!https://onepro.vi/47wkJTm
- #Toronto shines with diversity and innovation! Proud to be also based in #Canada, OneProvider offers cloud servers starting at $17 CAD in Toronto. Discover how our local presence can power your global ventures! #Toronto #CloudHosting https://onepro.vi/3XosdDl
- Discover #SantaClara, CA! Home to Silicon Valley’s tech scene and historic Mission Santa Clara. Dive into innovation with our dedicated servers starting at $39.99 USD/month and boost your digital presence!https://onepro.vi/3XHxVSm
https://www.facebook.com/oneprovider.network/
About: Dedicated hosting and SSD Virtual servers in 140+ locations in the world!
OneProvider account is having lots of likes, talking about them several people
About: Dedicated hosting and SSD Virtual servers in 140+ locations in the world!
OneProvider account is having lots of likes, talking about them several people
https://www.linkedin.com/company/brainstorm-network/
BrainStorm Network Inc. (established 2005) is a Privately Held entity having 74 followers on LinkedIn and 11-50 employees, industry Internet.
BrainStorm Network Inc. (established 2005) is a Privately Held entity having 74 followers on LinkedIn and 11-50 employees, industry Internet.
No official Blog yet
Reviews👪 One Provider Customer Ratings
The quick stats of One Provider profile shows a note average of 1.0 out of 10, counting 16 opinions. (few listed on the top of the page)
📅
-anonymous- (info@d...) / n
😠 I've been a customer for a few months at OneProvider and believe me, YOU WAN'T TO AVOID ALL CONTACT WITH THIS COMPANY.
So this morning at 11:42 CET I received an e-mail from OneProvider becuase my invoice is overdue. In the e-mail they requested to make a payment within 72 hours or my server would be terminated.
This e-mail contained the following text:
"To get your service un-suspended :
Verify the reason for suspension noted above. If you feel like this suspension is unwarranted, please contact billing@oneprovider.com with as much detail as possible.
Suspensions for non-payment:
You must make a full payment immediately. Failure to do so will result in your data being wiped out within 72 hours of this e-mail. You must contact support once you have made your payment to ensure that your service is removed from the automatic termination queue. We thank you for your prompt attention to this matter.
OneProvider - Worldwide Hosting Services"
I decided to sign in [read more...]
So this morning at 11:42 CET I received an e-mail from OneProvider becuase my invoice is overdue. In the e-mail they requested to make a payment within 72 hours or my server would be terminated.
This e-mail contained the following text:
"To get your service un-suspended :
Verify the reason for suspension noted above. If you feel like this suspension is unwarranted, please contact billing@oneprovider.com with as much detail as possible.
Suspensions for non-payment:
You must make a full payment immediately. Failure to do so will result in your data being wiped out within 72 hours of this e-mail. You must contact support once you have made your payment to ensure that your service is removed from the automatic termination queue. We thank you for your prompt attention to this matter.
OneProvider - Worldwide Hosting Services"
I decided to sign in [read more...]
📅
-anonymous- (-hidden-) / n
😠 I have two servers from oneprovider but this was my lifetime big mistake they suspended my server because of abuse and i saw the email was in spam created ticket no response i am getting disputes from clients when ever i call there support they are always closed i will surly migrate my servers once it is unsuspended but it was very worst expirence, i am losing clients i will never recommend this company, I suggest new guys to stay away from this company i losed my bussines due to this company my server is down from two days...
📅
-anonymous- (-no email-)
😠 cold blooded deleted my dedicated server after account balance top-ups ran dry during vacation...
and their emails not going through to normal mail inbox, top-up notifications and server suspending notifications ending up to "promotions" -spam folder...
and their emails not going through to normal mail inbox, top-up notifications and server suspending notifications ending up to "promotions" -spam folder...
📅
-anonymous- (ccloud.ccloud@g...)
😠 Hello to you ,
I suggest to anyone who wants to take services from them, so be careful
A bunch of crooks,
I took service from them from 30/10
I received neither service nor product
I have sent a number of inquiries and there is no response
I do not know what to do .
What I have to say Friday is just a company of crooks of thieves
Just a disappointment ...............
I suggest to anyone who wants to take services from them, so be careful
A bunch of crooks,
I took service from them from 30/10
I received neither service nor product
I have sent a number of inquiries and there is no response
I do not know what to do .
What I have to say Friday is just a company of crooks of thieves
Just a disappointment ...............
📅
-anonymous- (giovanni.macrino@g...)
😠 Used 3 VPS and 1 dedicated server.
I only tested the VPS and seeing that they had poor performance I never put them into production.
The dedicated server in 10 months has had two hardware problems; the first was a memory problem, the second unspecified also because before waiting for them to solve the problem I bought one from another supplier.
The really disastrous problem is the support, practically non-existent, 11 hours before responding to a ticket on a server down is not acceptable and moreover without a comprehensive response ...
Stay away from this supplier!
I only tested the VPS and seeing that they had poor performance I never put them into production.
The dedicated server in 10 months has had two hardware problems; the first was a memory problem, the second unspecified also because before waiting for them to solve the problem I bought one from another supplier.
The really disastrous problem is the support, practically non-existent, 11 hours before responding to a ticket on a server down is not acceptable and moreover without a comprehensive response ...
Stay away from this supplier!
📅
-hidden- (-hidden-) / oneprovider.com
😠 Very bad provider!
Bon prix mais le support est très mauvais. Ils prennent le monde pour des cons.
Ils ne donnent jamais raison au client et trouve toujours le moyen de faire croire qu'ils ne peuvent rien faire.
Veuillez bien surveiller les serveurs avec une connexion 1Gbps. C'est de la fausse publicité pour la plupart des serveurs. Leurs serveurs de la France et du Canada proviennent essentiellement de DediBox (Online.net) Scaleway et de OVH. Les serveurs peuvent bien évidement télécharger sur un lien 1Gbps (AVAL) mais sont bridés et (AMONT), souvent à 250Mbps.
Et il se défendent en disant que c'est bien marqué dans leur T.O.S. et que 200Mbps en AMONT pour un serveur 1Gbps c'est très bien.
Donc fausse publicité et mauvais support.
Certains serveurs ont un vrai lien 1Gbps mais faut faire des essais et erreur. Ce qui coûte cher.
Bon prix mais le support est très mauvais. Ils prennent le monde pour des cons.
Ils ne donnent jamais raison au client et trouve toujours le moyen de faire croire qu'ils ne peuvent rien faire.
Veuillez bien surveiller les serveurs avec une connexion 1Gbps. C'est de la fausse publicité pour la plupart des serveurs. Leurs serveurs de la France et du Canada proviennent essentiellement de DediBox (Online.net) Scaleway et de OVH. Les serveurs peuvent bien évidement télécharger sur un lien 1Gbps (AVAL) mais sont bridés et (AMONT), souvent à 250Mbps.
Et il se défendent en disant que c'est bien marqué dans leur T.O.S. et que 200Mbps en AMONT pour un serveur 1Gbps c'est très bien.
Donc fausse publicité et mauvais support.
Certains serveurs ont un vrai lien 1Gbps mais faut faire des essais et erreur. Ce qui coûte cher.
📅
-anonymous- (punjabimeo@g...) / mrhd.uk
😠 Support Is Very Bad Now !!
Kindly Read This : What i am say what they are replying
Hi
THE SSH You SEND ME ITS NOT MY IP
YOU PPPL SEND ME WRONG INFORMATION :
Every single time you "bump" your ticket it gets sent back to the end of the ticket queue therefore delaying your response time.
Your server is in rescue mode, you can connect with ssh.
Login : jalal / Password : *** / IP: 62.210.136.87 / Protocol : SSH
Command on linux: ssh jalal@62.210.136.87
Use sudo command for root privileges.
Sarabjit Singh
CLIENT10/04/20 12:22:59
Hi
Sorry You Not Reading my Support Request,
How you said server is in Rescue mode
ITS NOT CONNECTING VIA SSH
Server is OFF at Your End
Sarabjit Singh
CLIENT10/04/20 12:15:08
WHY THE SEVER IS Rescue mode
U putting me fool .. all day i send a request .. wating some times more than 2-3 hours
Check my Ticket time : 10/04/20 1:55:06 | 10/04/20 3:55:40 | 10/04/20 6:25:02
I need a reason why u put my sever in Rescue mode
why u not [read more...]
Kindly Read This : What i am say what they are replying
Hi
THE SSH You SEND ME ITS NOT MY IP
YOU PPPL SEND ME WRONG INFORMATION :
Every single time you "bump" your ticket it gets sent back to the end of the ticket queue therefore delaying your response time.
Your server is in rescue mode, you can connect with ssh.
Login : jalal / Password : *** / IP: 62.210.136.87 / Protocol : SSH
Command on linux: ssh jalal@62.210.136.87
Use sudo command for root privileges.
Sarabjit Singh
CLIENT10/04/20 12:22:59
Hi
Sorry You Not Reading my Support Request,
How you said server is in Rescue mode
ITS NOT CONNECTING VIA SSH
Server is OFF at Your End
Sarabjit Singh
CLIENT10/04/20 12:15:08
WHY THE SEVER IS Rescue mode
U putting me fool .. all day i send a request .. wating some times more than 2-3 hours
Check my Ticket time : 10/04/20 1:55:06 | 10/04/20 3:55:40 | 10/04/20 6:25:02
I need a reason why u put my sever in Rescue mode
why u not [read more...]
📅
-anonymous- (adilsoncorreia01@h...) / svrdedicados.pw
😠 Pior empresa que existe. Tivemos nosso servidor dedicado online por 15 dias apenas, depois nĂŁo funcionou mais. Atendimento demorado (quase 1 dia para responder) e quando responde nĂŁo resolve o problema. Ainda deixam bloqueado a opção de solicitar o cancelamento do serviço. PĂ©ssima empresa
📅
-anonymous- (-hidden-) / dus-128234.op-net.com
😠 oneprovider.com worst customer services
customer services is worst & bullshit you waited 15 hours to his response but still not enough lack of response
customer services is worst & bullshit you waited 15 hours to his response but still not enough lack of response
📅
-anonymous- (easy2calls@y...)
😠 Hello,
very third class service. just showing 24/7 support one reply after 12 hrs. then after again 12 hrs. i have order one server and i have also i have confirm with him before order i want to install our own os via IPMI he told me i will provide you IPMI after then he give me server then after told me we are not providing IPMI for this server. so i told him give me refund my payment so he reply me we are not give any refund after order. this service provider give free of cost any server but don't take any server from oneprovider.com
very third class service. just showing 24/7 support one reply after 12 hrs. then after again 12 hrs. i have order one server and i have also i have confirm with him before order i want to install our own os via IPMI he told me i will provide you IPMI after then he give me server then after told me we are not providing IPMI for this server. so i told him give me refund my payment so he reply me we are not give any refund after order. this service provider give free of cost any server but don't take any server from oneprovider.com
📅
dabdoub (pro.rami@g...) / dabdoub.me
😠 oneprovider.com is the worse ever!
Worse host ever!
Very bad hosing company. Server went down before even starting to move.
Wasting of money and time.
Worse host ever!
Very bad hosing company. Server went down before even starting to move.
Wasting of money and time.
📅
Michael (whtop-1provider@x...) / nothing now...
😠 Oneprovider was good, but now is a disappointment.
I first started using 1 provider in 2015, and it was decent.
The support and efficiency has gone downhill. Back in the day, they used to respond quickly, issues got resolved. Cool. They had a lot of my business.
Now, 2018? Garbage. The support staff takes over 24-48 hours for each simple question. Repeats questions I've previously already answered in a ticket, and after 1 week and 1 day of a simple request to get my server BOOTED... they're "working on it and will let me know when it's ready."
I miss the old OneProvider. Whatever happened to it now, is a shame.
I've since moved to HOSTKEY... but man, I'll miss the great era of OneProvider... it truly used to be a beacon of hope.
I first started using 1 provider in 2015, and it was decent.
The support and efficiency has gone downhill. Back in the day, they used to respond quickly, issues got resolved. Cool. They had a lot of my business.
Now, 2018? Garbage. The support staff takes over 24-48 hours for each simple question. Repeats questions I've previously already answered in a ticket, and after 1 week and 1 day of a simple request to get my server BOOTED... they're "working on it and will let me know when it's ready."
I miss the old OneProvider. Whatever happened to it now, is a shame.
I've since moved to HOSTKEY... but man, I'll miss the great era of OneProvider... it truly used to be a beacon of hope.
📅
-hidden- (-hidden-) / gavindegraw.us
😠 Bad Support don't buy server from here. i buy server in paris but its not delivery, i contact support but they doesnt respond, they not refund my money. they very scammed site, don't buy server in here