Intername Review 2025. Is intername.pl good web hosting in Poland?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: interna.me intername.uk intername.de intername.fr intername.es intername.it intername.pt intername.ro
Intername is a Polish-owned provider that combines a global domain registrar with a compact set of supporting hosting services. The brand belongs to BPtech.pl – usługi informatyczne, a company based in Goleniów that has been active in the internet services market since 2008 and operates with 100% Polish capital. Over time, Intername has specialised in international domain registration and today offers more than a thousand extensions across nearly every country and region, positioning itself as a convenient one-stop shop for customers who need ccTLDs and newer generic TLDs from around the world.

The core of the business is clearly Domains. Intername focuses on country-code domains (such as .pl, .de, .ro, .gr, .no and many others) as well as a wide range of new generic extensions like .online, .shop, .digital, .solutions or .hosting. A key differentiator is the Local Agent service, which makes it possible to register domains in countries where local presence, a local administrative contact or even local trademarks are normally required. Intername maintains a network of local agents and partners, including patent law firms in selected countries, and holds official accreditations with various registries. For each registered domain, customers gain access to a dedicated domain management panel with free DNS hosting on multiple name servers, a DNS zone manager, a redirection server, options like DNSSEC, transfer lock and WHOIS privacy for supported extensions, and automatic or manual renewals backed by e-mail (and in some cases SMS) reminders.

Alongside domains, Intername offers Shared Hosting as a straightforward, single-plan solution aimed at websites and e-mail. The hosting package is built on a Linux environment with DirectAdmin as the control panel and is designed as "one size fits most" rather than a complex product matrix. The account includes nominal 5 GB of disk space plus an additional 5 GB buffer (presented as 10 GB), around 50 GB of monthly transfer, and effectively unlimited domains, subdomains, e-mail accounts, FTP accounts and MySQL (Percona) databases, subject to fair use. The plan supports PHP and CGI, custom SSL certificates, cron jobs, anti-spam and antivirus filtering, webmail access, traffic statistics and automatic backups. Limits such as a 15% CPU share and a daily outgoing e-mail cap (in the thousands of messages per day) are in place to keep the shared platform stable. The offer is clearly tailored to blogs, small company sites, and modest online stores rather than resource-intensive applications, streaming or game servers.

A third pillar is SSL Certificates. Intername resells a broad portfolio of SSL products from recognised brands such as RapidSSL, GeoTrust, Thawte and Symantec/DigiCert, covering DV, OV and EV certificates, including single-domain, wildcard and multi-domain (SAN) variants. All certificates are based on modern cryptography (up to 256-bit encryption, SHA-2 signatures), are compatible with mobile devices and browsers, and can be used to secure both websites and mail servers. For customers who register domains and host their sites with Intername, this allows the entire basic stack – domain, hosting and SSL – to be managed via one provider.

From a positioning standpoint, Intername is not trying to compete with hyperscale clouds or full-service hosting platforms offering VPS, dedicated servers or managed stacks. Instead, it comes across as a domain specialist with an add-on hosting service: ideal for users and agencies managing international domain portfolios, who also want simple, predictable Shared Hosting and SSL Certificates to run standard websites and e-mail without dealing with multiple providers.

💰 Price & Cost

Intername have competitive pricing and, importantly, low renewal costs for domains. On the Polish site, typical examples show .pl domains with low entry fees and moderate renewal pricing, and similar patterns for common extensions like .com, .net or .eu. Many foreign ccTLDs – from Germany and France to Romania, Norway or Greece – are listed with transparent registration and renewal fees, and the site regularly highlights promotions and seasonal discounts (for example, around Black Friday). For customers managing larger portfolios, the ability to consolidate many country-code domains under one registrar with predictable renewal rates is a real advantage.

The Shared Hosting offer is deliberately simple: one plan at 149 PLN per year, quoted net of VAT. The price covers the full 12-month service period for the hosting account, including the DirectAdmin panel, DNS management, unlimited domains and e-mail accounts, and nominal limits of 10 GB disk (5+5 GB) and 50 GB monthly transfer with some flexibility for normal use. Additional resources are available as paid extras – for example, extra disk space (purchased in 10 GB blocks) or a dedicated IP address. Commercial SSL certificates are billed separately according to the chosen product. Customers can prepay hosting for more than one year, and the underlying contract for hosting is always for a fixed term of at least 12 months.

Intername’s SSL Certificates span a wide price range, starting with basic DV certificates such as RapidSSL at an entry-level price point and going up to premium OV and EV products with higher warranty levels and multi-domain or wildcard support. Prices are displayed clearly per year for each certificate type, so customers can choose based on validation level, domain count and budget. This makes it straightforward to match the SSL spend to the importance and revenue of the project.

Billing is reasonably flexible. Intername uses deposit and credit settlement modes, so services can be renewed automatically from a pre-funded account or on deferred payment terms, depending on the configuration. The company accepts traditional bank transfers in multiple currencies, payment cards, and fast online payment gateways, including PayPal and providers such as Przelewy24 and Stripe. All standard services are invoiced with pro forma invoices followed by VAT invoices in line with Polish tax law, and the payment regulations in the absence of hidden fees.

Instead of a classic "30-day money-back guarantee", Intername relies on a 7-day test period for hosting. During this period, the customer can test the shared hosting service without committing to a full paid term. A pro forma invoice for the chosen term is issued; if it is paid within seven days after the test period ends, the service continues seamlessly. If it is not paid, the account is blocked and data is eventually deleted after a defined grace period. This approach allows risk-free testing but is less flexible than open-ended refund policies offered by some larger hosts.

🏢 Data Center

Intername’s hosting infrastructure is distributed across several European locations rather than a single in-house data center. The company states that servers used for its shared hosting are located in Poland (Gdańsk), Germany/Finland (in data centers operated by Hetzner), Luxembourg and the United Kingdom. Operational management of many of these servers is handled in cooperation with established hosting companies such as H88 S.A. (Cyber_Folks), AB-COM (Linux.PL) and other specialised providers. This means the physical facilities, connectivity and hardware are provided by recognised data center operators, while Intername manages the hosting accounts, policies and customer interface.

New shared hosting accounts are currently created on servers in the United Kingdom, Luxembourg or Finland. If a customer does not specify a preferred location, the system assigns one of these locations automatically based on available resources. Customers who care about latency or data locality can request a specific location in the order comment, and the company will try to honour that preference if capacity is available. This gives some flexibility to optimise performance for particular regions in Europe without forcing the user into a complex multi-region configuration.

The hosting terms include a formal 99% availability guarantee for the hosting service. If availability falls below this level, Intername commits to refunding the fees paid for hosting, capped at the standard cost of the hosting service according to the price list. Planned and unplanned maintenance windows are explicitly allowed, provided they fit within the 99% uptime envelope, and do not on their own constitute grounds for refunds. In the event of a server failure, the company undertakes to start remediation as quickly as possible, with a specified maximum time frame (measured in hours) to restore service after a reported incident.

Backups are handled conservatively. Intername runs regular automatic backups of hosting accounts, but stresses that no backup system can capture every change in real time and that customers remain responsible for maintaining their own copies. The provider recommends storing backups outside the hosting environment, reserves the right to delete backup archives left on the hosting space in order to maintain performance and security, and makes it clear that it does not accept liability for missing backups or lost data. Space on the hosting plan is intended solely for active versions of sites (production, development or test), not for long-term archive storage.

On the domain side, Intername operates multiple DNS servers and a DNS management layer that is included with every domain. For many TLDs, DNSSEC, transfer locks and WHOIS privacy are available, along with WHOIS change monitoring. Automatic renewal and frequent reminders reduce the risk of accidental expiry, which is particularly important when managing foreign ccTLDs with complex rules.

✍️ Customer Support

Customer support is available via e-mail, a web contact form and several phone numbers. Intername publishes a Polish support number (+48 22 299 11 32) with extended hours, typically from 08:00 to 20:00 every day. The company notes that this line can occasionally experience technical issues and, in such cases, directs customers to contact them by e-mail or through the online form. For urgent matters, there is also an English-language helpline hosted in the United Kingdom (+44 20 8638 8020), which is particularly useful for international clients who prefer to communicate in English. A dedicated accounting number is also listed for billing and invoicing matters.

The company’s office in Goleniów keeps regular business hours (10:00–18:00 CET, every day), and the contact page invites customers to submit questions with a commitment to respond as quickly as possible. The overall communication style is pragmatic: customers are encouraged to log into their account when submitting tickets or requests, but non-customers are also able to get pre-sales information via the general contact form.

In its corporate presentation, Intername have "easy contact and professional support", highlighting that it assists with domain registration in countries with complex regulations and, where necessary, helps coordinate trademark registrations through local law firms. For domains and services approaching expiry, the platform sends timely reminders by e-mail and, in selected markets, also by SMS. This is particularly valuable for business users with larger domain portfolios, who depend on systematic reminders rather than manual tracking.

Overall, support is more reminiscent of a specialized registrar and boutique hosting provider than a mass-market call centre. Customers willing to communicate by e-mail or during published phone hours will likely find the assistance adequate, while those expecting 24/7 real-time chat may find it more limited.

🔨 Control Panel

For Shared Hosting, Intername uses DirectAdmin as the main control panel. The interface is available in Polish and can be switched to other languages, and it allows customers to manage domain assignments, e-mail accounts, FTP access, MySQL databases and DNS records associated with the hosting account. DirectAdmin is integrated with features such as cron job management, SSL settings, traffic statistics and a one-click application installer (Installatron), which can deploy popular web applications and content management systems. The hosting regulations make it clear that DirectAdmin is provided "as is" and that customers are responsible for the content and applications they deploy, including keeping them up to date.

Domains are administered through a separate but integrated Domain Management Panel. This panel provides a consolidated overview of all domains registered via Intername and exposes options for DNS record management, URL forwarding, parking, WHOIS changes, DNSSEC and transfer locks where available. It also supports the use of multiple contact profiles, so agencies and resellers can manage domains for different clients under a single login while keeping registrant data organised.

Billing and service management are consolidated under the same account area, where users can see their domains, hosting and SSL products, manage renewals, select automatic renewal settings, choose between deposit and credit settlement modes, and download invoices. For experienced users, this structure is simple and efficient. For less technical customers, the reliance on DirectAdmin (rather than a more consumer-oriented custom panel) may involve a slightly steeper learning curve, but it also means full access to standard hosting capabilities without arbitrary restrictions.

🎯 Conclusion

Intername is best described as a global domain registrar with an attached, no-nonsense shared hosting service. Its strongest value lies in the ability to register and manage a very broad range of country-code and new generic domains, including those that require local presence or trademark support, backed by a network of local agents and official registry accreditations. The domain management environment is mature, with free DNS, flexible WHOIS configuration, DNSSEC and practical tools such as WHOIS monitoring and automatic renewals.

The Shared Hosting product is intentionally simple: one Linux/DirectAdmin plan at a fixed annual price, with generous nominal resources and clear technical limits. It includes good basics – SSL support, Cron, e-mail and database hosting, automatic backups and a modern PHP stack – and is backed by a 99% uptime guarantee and a 7-day test period. For small and medium websites, blogs and modest online stores, this is likely sufficient, especially when combined with Intername’s global domain expertise and the option to choose between several European server locations.

On the other hand, customers looking for a more extensive hosting portfolio – VPS, Dedicated Hosting, managed cloud services or complex multi-server architectures – will not find those products here. The uptime guarantee of 99% is somewhat conservative compared to top-tier hosting SLAs, and the strong commitment on customers maintaining their own off-platform backups may feel demanding to less technical users. Support is solid but not positioned as 24/7 high-touch service.

In practice, Intername is an attractive option for businesses and agencies that need to control diverse international domains under one roof and want reliable, reasonably priced Domains, Shared Hosting and SSL Certificates without unnecessary complexity. For such use cases, the combination of long experience, transparent pricing, multi-language interface and multi-currency billing makes it a credible, specialised choice.

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