Sep 9, 2002 : Onewww.com Solves Ensim Support Needs


📅 - Outsourced support provider Onewww.com (onewww.com) said this week that it had recently unveiled its outsourced customer support site to the public.

Catering exclusively to Ensim-based hosting companies and resellers, Onewww.com says it allows its customers to deliver more reliable and customized resolutions to their clients? needs, offering a complete solution to the Internet hosting entrepreneur's daily support issues.
The company says that, according to recent studies, the US service provider industry is expected to exceed $18 billion in revenue by the year 2007. And that growth is expected to be driven by small and mid-sized hosting providers over the next four years. Onewww.com says it is poised to assist these companies and start-ups in gaining success.
"It's nice to finally see a company step up and focus on quality of service rather than quantity of clients," says Michael Falciglia, director of sales and marketing for Zerobrand.com. "By supporting one system only, end-users are much more likely to have a positive experience. Onewww.com fills a much needed and long overdue void in the world of hosting company support."
Maintaining a 24-hour help desk, says Onewww.com, can be costly and labor-intensive. Onewww.com says it is prepared to professionally and reliably assume support functions, allowing small hosting companies to focus on marketing strategies and expanding their business.

Reads: 1810 | Category: General | Source: TheWHIR : Web Host Industry Reviews
URL source: http://www.thewhir.com/marketwatch/one090902.cfm
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