Change 👉 Total Reviews: 16 3.3 / 10 👍 Good Reviews : 4 👎 Bad Reviews : 12 0 3.3 / 10 VISIT WEBSITE 16 user reviews 👉 Total Reviews: 34 9.5 / 10 👍 Good Reviews : 33 👎 Bad Reviews : 1 0 9.5 / 10 VISIT WEBSITE 34 user reviews 1 Fanatical Place City of Windcrest
San Antonio,
TX 78218
US 1999 Bryan Street, Suite 900
Dallas,
TX 75201
US 📧 Email abuse@r... affiliate@s... ☎ Phone 1-800-961-2888, +1-210-312-4700 +1 (866) 894-8284 Ranks 🏆 Semrush 8,659 (lower is better) 🏆 SEO MOZ DA/PA 85/66 🔗 Links 1,905,984 🏆 Semrush 182,370 (lower is better) 🏆 SEO MOZ DA/PA 50/55 🔗 Links 28,300 Languages nl-NL en-AU en-GB de-AT de-DE de-CH pt-BR es-AR es-CL es-CO es-MX es-PE es-VE en-US 📄 Info Rackspace Technology is a long-established hosting and cloud services provider that started operations in 1998 in San Antonio, Texas, when three Trinity University classmates launched a managed hosting business that focused on doing more than just renting servers. Over time, the company evolved from traditional hosting into a broader multicloud and hybrid-cloud services specialist, rebranding as Rackspace Technology and positioning itself as an end-to-end partner for cloud, data, security and [...] Read full review Founded in 2007, ScalaHosting has built a strong reputation as a customer-focused hosting provider. Over the years, the company has evolved from offering simple reseller and dedicated hosting into a full-service platform with innovative in-house technologies. They now deliver shared hosting, reseller hosting, managed and unmanaged cloud VPS, AWS-powered hosting, business email, and tailored CMS solutions for platforms like WordPress, Joomla, Magento, and Moodle. Read full review 📡 Established August, 1998 August, 2005 🏁 Site speed Average, load time 2.5 seconds 34% sites are slower5,111 Average, load time 2.4 seconds 35% sites are slower66
📣 Social Media
📣 Social Media 🔃 User Shares rackspace March, 2009 Tweets: 35,543 Followers: 98,724 Friends: 3,199 Last activity: Dec 19, 2025 ScalaHosting November, 2011 Tweets: 827 Followers: 1,077 Friends: 77 Last activity: Nov 21, 2025 rackspacetechnology Scala Hosting Likes:
People talking about them:
Last activity: Sep 18, 2019 company/rackspace-technology/ company/scala-hosting/ Rackspace Blog Blog Posts: 248 Blog added on: Feb, 2014 Last written post: Jul 22, 2020 Scala Hosting Blog Blog Posts: 485 Software WHTop.com intelligence reader First post from: Sep, 2017 Language: en-US Last written post: Jun 6, 2025
🔧 Emails - 14/3
💡 Plan Name Rackspace Email [Linux] StartUp [Linux] 💰 Price $ 2.99/mo. $ 4.95/mo.($ 12.95 after first term) 💿 Disk Space 25 GB 50 GB 📶 Data Transfer unmetered unmetered 🔌 Hosted domains 🆓 Free Domain 🔨 Control Panel [In-house] [In-house] 🌏 Server Location 📜 Description INFO (mouse over)Rackspace Email is the entry-level hosted mailbox service for organisations that want professional addresses on their own domains without running any mail servers. Each user receives a 25GB mailbox that can be accessed from Outlook, other desktop clients and popular mobile apps as well as through [...] INFO (mouse over)Starter business email hosting for up to 10 mailboxes on 1 domain with 50000 MB total email storage. Includes webmail, POP3/IMAP/SMTP access, no per-mailbox size limit, advanced spam filtering, daily offsite backups, and free zero-downtime migration. Lowest intro price shown on long-term billing; [...] 📅 Date Plan Dec 2025 Aug 2025 💡 Plan Name Rackspace Email Plus [Linux] SmallBiz [Linux] 💰 Price $ 3.99/mo. $ 6.95/mo.($ 15.95 after first term) 💿 Disk Space 55 GB 100 GB 📶 Data Transfer unmetered unmetered 🔌 Hosted domains 🆓 Free Domain 🔨 Control Panel [In-house] [In-house] 🌏 Server Location 📜 Description INFO (mouse over)Rackspace Email Plus builds on the standard Rackspace Email plan by adding collaboration and storage features aimed at power users and mobile workers. Each user continues to receive a large 25GB mailbox but also gets 30GB of personal cloud file storage that can be used to keep documents, [...] INFO (mouse over)Business email hosting with 50 mailboxes across up to 5 domains and 100000 MB shared storage space. Includes webmail, POP3/IMAP/SMTP, no mailbox size limit, advanced spam filtering, daily offsite backups, and free migration; designed for small teams consolidating multiple domains. Intro price on [...] 📅 Date Plan Dec 2025 Aug 2025 💡 Plan Name Add Archiving [Linux] Medium [Linux] 💰 Price $ 6.99/mo. $ 9.95/mo.($ 20.95 after first term) 💿 Disk Space unlimited 150 GB 📶 Data Transfer unmetered unmetered 🔌 Hosted domains 🆓 Free Domain 🔨 Control Panel [In-house] [In-house] 🌏 Server Location 📜 Description INFO (mouse over)Add Archiving is positioned as the compliance and retention layer for Rackspace Email Plus, combining the full collaboration feature set of the Plus plan with an unlimited storage archive for long term email preservation. Users continue to work with their familiar 25GB primary mailbox, 30GB of [...] INFO (mouse over)Email hosting for growing organizations with 100 mailboxes, up to 10 domains and 150000 MB pooled storage. Webmail plus POP3/IMAP/SMTP, no mailbox size cap, advanced spam filtering, daily offsite backups and seamless migration are included. Lowest promotional price on long-term billing; renewal [...] 📅 Date Plan Dec 2025 Aug 2025 💡 Plan Name Microsoft 365 Business Basic (no Teams) - 💰 Price $ 4.80/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Microsoft 365 Business Basic no Teams is the entry point for small and midsize businesses that want cloud email and collaboration without desktop applications. - 📅 Date Plan Dec 2025 - 💡 Plan Name Microsoft Teams Enterprise - 💰 Price $ 5.30/mo. - 💿 Disk Space 10 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Microsoft Teams Enterprise is offered as a focused collaboration and meetings solution intended to complement Microsoft 365 and Office 365 suites that do not include Teams by default. - 📅 Date Plan Dec 2025 - 💡 Plan Name Exchange Online Plan 1 [Cloud] - 💰 Price $ 6.60/mo. - 💿 Disk Space 50 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Exchange Online Plan 1 focuses specifically on business class email, offering secure mailboxes without bundling the full Microsoft 365 suite. - 📅 Date Plan Dec 2025 - 💡 Plan Name Office 365 E1 (no Teams) [Cloud] - 💰 Price $ 7.80/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Office 365 E1 no Teams is an enterprise focused suite that delivers Exchange based email, collaboration tools and Office web applications without local installations. - 📅 Date Plan Dec 2025 - 💡 Plan Name Exchange Online Plan 2 [Cloud] - 💰 Price $ 9.90/mo. - 💿 Disk Space 100 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Exchange Online Plan 2 builds on Plan 1 by increasing mailbox storage and introducing data loss prevention and voicemail capabilities. - 📅 Date Plan Dec 2025 - 💡 Plan Name Microsoft 365 Business Standard (no Teams) - 💰 Price $ 10.30/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Microsoft 365 Business Standard no Teams builds on the entry level plan by adding the familiar fully installed Office applications across PCs, Macs, tablets and phones. - 📅 Date Plan Dec 2025 - 💡 Plan Name Microsoft 365 Business Premium (no Teams) - 💰 Price $ 19.80/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Microsoft 365 Business Premium no Teams targets companies that need small business friendly security and device management layered on top of productivity features. - 📅 Date Plan Dec 2025 - 💡 Plan Name Office 365 E3 (no Teams) [Cloud] - 💰 Price $ 20.80/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Office 365 E3 no Teams extends E1 by providing the full Office desktop suite along with more advanced security and compliance features. - 📅 Date Plan Dec 2025 - 💡 Plan Name Microsoft 365 E3 (No Teams) - 💰 Price $ 33.80/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Microsoft 365 E3 no Teams adds the operating system and endpoint layer to the productivity and collaboration stack. - 📅 Date Plan Dec 2025 - 💡 Plan Name Office 365 E5 (no Teams) [Cloud] - 💰 Price $ 35.80/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Office 365 E5 no Teams further enhances the enterprise feature set by combining productivity tools with advanced security, analytics and communications capabilities. - 📅 Date Plan Dec 2025 - 💡 Plan Name Microsoft 365 E5 (No Teams) - 💰 Price $ 54.80/mo. - 💿 Disk Space 1000 GB - 📶 Data Transfer unmetered - 🔌 Hosted domains - 🆓 Free Domain - 🔨 Control Panel - 🌏 Server Location - 📜 Description INFO (mouse over)Microsoft 365 E5 no Teams represents the most feature rich suite in this catalog, combining the productivity stack, Windows for Enterprise and advanced protection capabilities in a single plan. - 📅 Date Plan Dec 2025 -
🔧 Shared Hosting - 0/3
💡 Plan Name - Mini [Linux] 💰 Price - $ 2.95/mo.($ 9.95 after first term) 💿 Disk Space - 10 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - 1 🆓 Free Domain - 0 📌 Dedicated IPs - 0 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)Entry shared plan with turbo NVMe SSD storage and straightforward resources: 10 GB fixed NVMe SSD, host 1 website, unlimited bandwidth, shared CPU/RAM, standard security, free SSL, WP-CLI and SSH, one-click app installer and free site/email migration. Intro $2.95/mo, renews $9.95/mo. SPanel is [...] 📅 Date Plan - Aug 2025 💡 Plan Name - Start [Linux] 💰 Price - $ 5.95/mo.($ 12.95 after first term) 💿 Disk Space - 50 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - unlimited 🆓 Free Domain - 1 📌 Dedicated IPs - 0 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)More space and unlimited sites for growing projects: 50 GB fixed NVMe SSD, unlimited websites, unlimited bandwidth, shared CPU/RAM, standard security, free SSL, WP-CLI/SSH, CDN integration, AI WordPress sitebuilder and free migrations. Intro $5.95/mo, renews $12.95/mo. Includes a free domain name [...] 📅 Date Plan - Aug 2025 💡 Plan Name - Advanced [Linux] 💰 Price - $ 9.95/mo.($ 16.95 after first term) 💿 Disk Space - 100 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - unlimited 🆓 Free Domain - 1 📌 Dedicated IPs - 0 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)Highest shared tier with more storage and freebies: 100 GB fixed NVMe SSD, unlimited websites, unlimited bandwidth, shared CPU/RAM, standard security, free SSL, WP-CLI/SSH, CDN integration, AI WordPress sitebuilder and automated backups. Intro $9.95/mo, renews $16.95/mo. Includes a free domain [...] 📅 Date Plan - Aug 2025
🔧 Reseller Hosting - 0/3
💡 Plan Name - Scala 1 [Linux] 💰 Price - $ 19.95/mo. 💿 Disk Space - 50 GB SSD 📶 Data Transfer - unmetered 🔌 Hosted domains - 20 🆓 Free Domain - 0 📌 Dedicated IPs - 0 🔨 Control Panel - CPanel 🌏 Server Location - 📜 Description - INFO (mouse over)Entry reseller package with cPanel/WHM included: manage up to 20 accounts, 50 GB SSD disk space, free SSL, daily offsite backups, Softaculous one-click app installer and private DNS. Shared CPU/RAM and standard security focus on easy management and quick onboarding. Intro price shown as $19.95/mo [...] 📅 Date Plan - Aug 2025 💡 Plan Name - Scala 2 [Linux] 💰 Price - $ 34.95/mo. 💿 Disk Space - 100 GB SSD 📶 Data Transfer - unmetered 🔌 Hosted domains - 40 🆓 Free Domain - 0 📌 Dedicated IPs - 0 🔨 Control Panel - CPanel 🌏 Server Location - 📜 Description - INFO (mouse over)Mid reseller plan for growing portfolios: manage up to 40 accounts with 100 GB SSD disk space, cPanel/WHM included, free SSL, daily offsite backups, Softaculous installer and private DNS. Shared CPU/RAM and standard security. Intro price $34.95/mo with same renewal shown on page. 📅 Date Plan - Aug 2025 💡 Plan Name - Scala 3 [Linux] 💰 Price - $ 49.95/mo. 💿 Disk Space - 150 GB SSD 📶 Data Transfer - unmetered 🔌 Hosted domains - 60 🆓 Free Domain - 0 📌 Dedicated IPs - 0 🔨 Control Panel - CPanel 🌏 Server Location - 📜 Description - INFO (mouse over)Top shared reseller tier for agencies: manage up to 60 accounts with 150 GB SSD storage, cPanel/WHM, free SSL, daily offsite backups, Softaculous installer and private DNS. Shared CPU/RAM and standard security. Intro $49.95/mo with same renewal rate indicated. 📅 Date Plan - Aug 2025
🔧 VPS - 0/5
💡 Plan Name - Entry Cloud [Linux] 💰 Price - $ 14.95/mo.($ 29.95 after first term) 💿 Disk Space - 50 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - 🆓 Free Domain - 0 💪 CPU - 2 CPU Cores 🔋 RAM - 2 GB 📌 Dedicated IPs - 1 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)WooCommerce-tuned cloud VPS entry plan with 2 CPU cores, 2000 MB RAM, NVMe storage (scalable), unmetered bandwidth, automatic offsite backups and a dedicated IPv4. WooCommerce extras include expert WooCommerce support, one-click install, free site/email migrations, automatic updates, ability to [...] 📅 Date Plan - Aug 2025 💡 Plan Name - Build #1 [Linux] 💰 Price - $ 29.95/mo.($ 49.95 after first term) 💿 Disk Space - 50 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - 🆓 Free Domain - 0 💪 CPU - 2 cores CPU 🔋 RAM - 4 GB 📌 Dedicated IPs - 1 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)Managed Cloud VPS sample configuration with NVMe storage, unmetered bandwidth, automatic offsite backups and a dedicated IPv4 address. Advanced features include hosting multiple sites, unlimited email accounts and databases, expert app help, free migrations (site and email), free SSL and CDN [...] 📅 Date Plan - Aug 2025 💡 Plan Name - Build #2 [Linux] 💰 Price - $ 44.95/mo.($ 91.95 after first term) 💿 Disk Space - 100 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - 🆓 Free Domain - 0 💪 CPU - 4 Cores CPU 🔋 RAM - 8 GB 📌 Dedicated IPs - 1 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)Managed Cloud VPS sample configuration with NVMe storage, unmetered bandwidth, automated offsite backups and 1 dedicated IPv4. Includes multiple-site hosting, unlimited email and databases, expert app support, free installs/migrations, free SSL and CDN, real-time malware protection, WP-CLI/SSH and [...] 📅 Date Plan - Aug 2025 💡 Plan Name - Build #3 [Linux] 💰 Price - $ 69.95/mo.($ 165.95 after first term) 💿 Disk Space - 150 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - 🆓 Free Domain - 0 💪 CPU - 8 Cores CPU 🔋 RAM - 16 GB 📌 Dedicated IPs - 1 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)Managed Cloud VPS sample configuration emphasizing higher performance with NVMe storage, unmetered bandwidth, automatic offsite backups and 1 dedicated IPv4. Feature stack covers hosting many sites, unlimited emails/DBs, free migrations and installs, free SSL/CDN, real-time malware protection, [...] 📅 Date Plan - Aug 2025 💡 Plan Name - Build #4 [Linux] 💰 Price - $ 94.95/mo.($ 239.95 after first term) 💿 Disk Space - 200 GB SSD NVMe 📶 Data Transfer - unmetered 🔌 Hosted domains - 🆓 Free Domain - 0 💪 CPU - 12 cores CPU 🔋 RAM - 24 GB 📌 Dedicated IPs - 1 🔨 Control Panel - [In-house] 🌏 Server Location - 📜 Description - INFO (mouse over)Top managed cloud VPS sample with NVMe storage, unmetered bandwidth, automatic offsite backups and a dedicated IPv4. Includes multi-site hosting, unlimited email accounts/databases, expert app assistance, free app/site/email migrations, free SSL/CDN, real-time malware protection, WP-CLI/SSH, and [...] 📅 Date Plan - Aug 2025
🔧 SSL Certificates - 0/10
💡 Plan Name - RapidSSL 💰 Price - $ 30.00/yr. 📜 Description - INFO (mouse over)Entry DV certificate for a single domain with fast issuance and modern encryption. ScalaHosting handles free installation and configuration if your site is hosted with them, and renewals can be managed from the client area. Ideal when you want a low-cost trusted padlock without organization [...] 📅 Date Plan - Aug 2025 💡 Plan Name - GeoTrust QuickSSL Premium 💰 Price - $ 95.00/yr. 📜 Description - INFO (mouse over)Premium DV for one domain from GeoTrust with a higher warranty level and quick approval. Suitable for commercial sites needing a stronger brand name on the certificate; installation is done free by ScalaHosting for hosted customers. Billed annually at the listed price. 📅 Date Plan - Aug 2025 💡 Plan Name - GeoTrust True BusinessID 💰 Price - $ 100.00/yr. 📜 Description - INFO (mouse over)OV certificate for one domain with organization vetting and a visible business identity in the certificate details. Recommended for brands that want higher visitor trust; issuance takes longer due to validation. Free install on ScalaHosting for hosted sites; billed yearly. 📅 Date Plan - Aug 2025 💡 Plan Name - RapidSSL Wildcard 💰 Price - $ 149.00/yr. 📜 Description - INFO (mouse over)DV wildcard for a domain and unlimited subdomains with rapid approval. Perfect when you need instant coverage without business vetting. ScalaHosting provides free installation for hosted accounts; billed yearly at the posted rate. 📅 Date Plan - Aug 2025 💡 Plan Name - GeoTrust True Business ID with EV 💰 Price - $ 225.00/yr. 📜 Description - INFO (mouse over)EV certificate for one domain with extended validation and the highest identity assurance from GeoTrust. Ideal for businesses handling payments or sensitive data and wanting maximum trust signals. ScalaHosting assists throughout vetting and installs at no cost for hosted clients. 📅 Date Plan - Aug 2025 💡 Plan Name - Symantec Secure Site 💰 Price - $ 360.00/yr. 📜 Description - INFO (mouse over)Enterprise-branded OV certificate for one domain including strong warranty and malware scanning options associated with the Secure Site line. Delivery involves organization verification; ScalaHosting will assist and install at no charge for hosted customers. 📅 Date Plan - Aug 2025 💡 Plan Name - GeoTrust True Business ID Wildcard 💰 Price - $ 450.00/yr. 📜 Description - INFO (mouse over)Wildcard OV coverage for a primary domain plus unlimited subdomains under it, with organization validation. Great for multi-subdomain architectures; issuance includes standard business checks. ScalaHosting installs for hosted customers; renew annually. 📅 Date Plan - Aug 2025 💡 Plan Name - Symantec Secure Site Pro 💰 Price - $ 799.00/yr. 📜 Description - INFO (mouse over)High-assurance OV certificate with advanced features and premium warranty from the Secure Site Pro tier. Suited for high-traffic or compliance-heavy projects; ScalaHosting handles setup for hosted users. Annual billing at listed price. 📅 Date Plan - Aug 2025 💡 Plan Name - Symantec Secure Site EV 💰 Price - $ 799.00/yr. 📜 Description - INFO (mouse over)EV identity certificate for one domain with rigorous vetting and elevated trust indicators. Best for organizations needing strong visitor assurance; ScalaHosting assists with validation and installs free for hosted clients. Renew yearly. 📅 Date Plan - Aug 2025 💡 Plan Name - Symantec Secure Site Pro EV 💰 Price - $ 1,199.00/yr. 📜 Description - INFO (mouse over)Top-tier EV certificate in the Secure Site line with premium features and the highest warranty level, built for mission-critical brands. Requires extended validation; ScalaHosting provides free installation for hosted customers. Billed annually. 📅 Date Plan - Aug 2025
💻 Supported Operating Systems
📤 List of products
Dedicated Hosting Colocation Hosting Managed Hosting Emails Emails Shared Hosting Reseller Hosting VPS Domains SSL Certificates
✍️ Support Options
Email Help Desk Phone / Toll-Free Live Chat Available 24/7 0 WHTop Email Help Desk Phone / Toll-Free Live Chat Available 24/7 0 WHTop
💰 Payment Options
Credit / Debit / Prepaid Cards Wire Transfer Check Payments Credit / Debit / Prepaid Cards PayPal Wire Transfer
👪 Last positive / negative customers review
on 📆 Nov 17, 2011
Wish We Found Them First 😁 IN January 2010 we signed up with Rackspace and hoped for the best as our first experience with managed hosting with 800Hosting was a disaster. The switch to Rackspace has been a great improvement for us. We have been with them for almost a year
[...] on 📆 Sep 16, 2021
😠 Racksapce customer service sucks. We have been cut off from email for three days now. This is the only response we have had."Hi XXXX,Thank you for contacting us today. I will now pass this ticket over to the appropriate support team to look
[...] I have been very pleased. 😁 I have used tech support a couple of times and have been very pleased. Their SPanel is to my liking as it’s has a good navigation.
on 📆 Jun 22, 2010
😠 Scala hosting is very rude and they are a fraud and they cheat on their customers. They deleted my domain without any notice, and they refused to let me download backup of my website. I am contacting my bank for a refund eventually after hearing a
[...]
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