Servers.com Review 2025. Is servers.com good web hosting in United States?

📄 Editorial Review

🔃 Servers.com is part of CloudOne Digital
(3*) 🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: colocateusa.net server.lu root.lu 800hosting.com
Servers.com is a global Infrastructure-as-a-Service provider delivering hosting and infrastructure solutions to customers worldwide. The company traces its roots back to 1998, when it was founded and operated as part of XBT Holding, building up experience in large-scale hosting and network operations. In 2023, Servers.com entered a new phase when CloudOne Digital, the parent company of Liquid Web, acquired the business. Since then, Servers.com has been part of the Liquid Web Family of Brands, effectively making it a sibling company to Liquid Web under the CloudOne Digital umbrella. This corporate structure positions Servers.com alongside other established infrastructure and managed hosting brands while allowing it to maintain its focus on high-performance, highly automated infrastructure.

Rather than classic shared hosting, Servers.com concentrates on delivering single-tenant and cloud-based infrastructure that sits between hyperscale public clouds and traditional dedicated server providers. The platform is designed for organizations that treat infrastructure as critical to their business model: online games, SaaS platforms, streaming services, adtech, fintech, and other latency-sensitive or high-traffic applications. Their services are built around a global network of data centers and a powerful private backbone, enabling customers to deploy workloads close to end users and connect resources across regions with predictable performance.

The product portfolio covers several key hosting types: Dedicated Hosting (bare-metal servers), Cloud (cloud servers and cloud storage, private cloud, Kubernetes clusters), VPS (including specialized Forex VPS), Colocation Hosting (private racks), and supporting network and managed services such as firewall and load balancing. They do not operate as a domain registrar and do not offer mass-market shared hosting, email hosting, or website builders. Instead, the platform targets teams that want to build and operate their own stack with full control over operating systems, software, and network architecture.

Dedicated servers are the core of the offering. Servers.com provides enterprise-grade bare-metal servers with customizable CPU, RAM, disk, and network configurations. Customers can choose from a range of hardware options and data center locations, and benefit from rapid provisioning, high-bandwidth connectivity, and tight integration with the provider’s private network. These servers are tuned for scenarios where consistent performance, isolation, and low latency matter more than the lowest possible price per gigabyte.

On the cloud side, the company runs an OpenStack-based platform using KVM virtualization and SSD storage. Cloud servers are offered in predefined configurations, allowing customers to scale resources vertically and horizontally while using the same global network and automation tools as for dedicated servers. Cloud storage and volume services are built on redundant, high-availability architectures, making them suitable for production databases, application storage, and backup scenarios.

Colocation and private racks extend the model further, giving customers the option to deploy their own hardware alongside rented servers within the same facilities and network. Private cloud solutions and managed Kubernetes clusters cater to customers that need fully isolated environments with tailored compliance and security, while Forex-optimized VPS plans target traders and brokers who require very low latency and 24/7 availability. Taken together, Servers.com presents itself as an infrastructure platform for technically capable teams that want global reach, strong performance, and deep control, rather than a simple one-click hosting solution.

💰 Price & Cost

Pricing is structured like an infrastructure platform rather than a consumer hosting service. Dedicated servers and private racks are rented on a monthly basis, with a minimum one-month term for dedicated servers and automatic renewal thereafter. The focus is on predictable monthly billing rather than deep discounts tied to long contracts.

Dedicated server prices depend heavily on configuration and data center location. Entry-level configurations start in the low hundreds of euros per month and increase with more powerful CPUs, additional RAM, NVMe storage, and higher network capacity. The monthly fee commonly includes a defined amount of outbound public traffic (for example, tens of terabytes per month in many locations), access to the global private network, and 24/7 technical support. For customers running bandwidth-heavy or globally distributed services, the inclusion of private networking and generous traffic quotas is often more important than raw server price alone.

Cloud server pricing follows a flavor-based model. Each flavor has a fixed combination of vCPUs, RAM, and SSD storage with a corresponding monthly price, and customers can scale by choosing larger flavors or deploying multiple instances. Billing is typically calculated monthly, and invoices are generated at the beginning of each billing cycle based on recorded usage and selected resources.

Private racks and colocation are priced according to rack size, power capacity, and network connectivity. Full racks with substantial power limits are available in multiple data centers, and pricing reflects the high-density power and connectivity required for enterprise hardware. Additional services such as cross-connects, higher-bandwidth uplinks, load balancers, and managed firewall services influence the final monthly cost and are usually configured via calculators or in cooperation with the sales team.

Payment methods are broad and suitable for international customers. Servers.com supports major payment gateways and methods, including card payments, bank transfers, and third-party processors, with support for multiple billing currencies such as USD, EUR, SGD, and HKD. There is also support for cryptocurrency payments through dedicated gateways, which is convenient for some fintech and global clients.

The company offers a 10-day money-back guarantee for new customers. If a customer is not satisfied with the service within the first 10 days, they can request cancellation and a refund by contacting the sales team, subject to the terms specified in the refund policy. This is relatively unusual in the dedicated and colocation space and makes it easier for new customers to test the environment.

In terms of uptime and compensation, Servers.com defines a 99.99% service availability target in its Service Level Agreement. If uptime falls below defined thresholds, customers may claim service credits on a sliding scale, up to a full month’s credit at very low availability levels. Credits are issued against future invoices and are subject to certain exclusions, such as scheduled maintenance and external factors. This SLA model is typical for enterprise infrastructure providers and formalizes the company’s commitment to high availability.

🏢 Data Center

Servers.com’s data center and network backbone are central to its value proposition. The company operates a network of data centers in key regions: North America (including major hubs such as Dallas, Silicon Valley, and East Coast locations), Europe (notably Amsterdam, London, Luxembourg), and Asia (including Singapore and Hong Kong). This distribution is designed to serve latency-sensitive workloads and global user bases.

Facilities are chosen and operated with a clear focus on reliability and compliance. Many data centers follow Tier III or Tier IV design principles, and environments are audited or certified under standards such as ISO 27001 for information security and ISO 9001 for quality management. Additional compliance frameworks such as SOC-type audits reinforce the focus on physical and logical security, which is important for customers in regulated sectors.

Network design is another strong point. Dedicated and cloud servers can be configured with substantial bandwidth, ranging from 1 Gbit/s to significantly higher per server. Cloud nodes are built with high aggregate network capacity and are linked into a global private backbone that interconnects all major locations. Within this private network, servers, cloud instances, and storage can communicate with each other with low latency and predictable performance, often with different billing rules than public internet traffic.

The platform also optimizes internal traffic for common patterns. Traffic between cloud storage and bound servers within the same data center is typically treated differently from public traffic, and there are specific optimizations for replication and backup between selected locations. This is particularly important for customers building disaster recovery setups or distributed architectures across continents.

To help customers evaluate performance, Servers.com provides tools such as test files for throughput checks and latency test endpoints from each data center. Prospective users can measure round-trip times from their own networks and assess which location provides the best experience for their target audience. Coupled with the uptime SLA and structured credit model, the infrastructure story is attractive for organizations that treat network and power outages as critical business risks.

✍️ Customer Support

Customer support is oriented toward infrastructure-heavy and enterprise customers. Each client can work with an account management team and solutions architects who help design and optimize deployments. For day-to-day operational issues, support is available 24/7 through the customer portal, tickets, email, and real-time chat options on the website.

The company emphasizes automation of routine operations such as reboots, OS reinstalls, and basic maintenance tasks, freeing the human support team to focus on complex incidents and architecture questions. Public information highlights fast average ticket response times measured in minutes rather than hours, which is an important consideration for mission-critical services.

Beyond direct support, Servers.com maintains documentation, knowledge base articles, a service-status page, and dedicated contact channels for abuse reports and sensitive content reporting. This combination of self-service resources and direct, responsive support aligns with the expectations of customers running large or complex infrastructures.

🔨 Control Panel

Instead of consumer hosting panels such as cPanel or Plesk, Servers.com provides its own control panel and API-driven management tools. Dedicated servers can be administered through a web interface that exposes functions like disk operations, RAID setup, formatting, rescue mode, and out-of-band access. Customers can also manage servers through SSH, VNC, and scripted interactions with the platform’s APIs.

For cloud products, the control plane is tightly integrated with OpenStack. Customers can use both the web portal and native OpenStack APIs to manage instances, volumes, networks, and security settings. The platform supports snapshots, flavor changes, and network configuration through the same unified interface.

The company also offers a Terraform provider, enabling infrastructure-as-code workflows. This makes the platform very suitable for DevOps teams that want to version-control infrastructure, apply changes through pipelines, and integrate server provisioning with CI/CD and configuration management tools. Non-technical users without experience in such tools may find the platform more complex than a typical shared hosting environment, but for experienced teams this depth of control is a key advantage.

🎯 Conclusion

Servers.com is a solid choice for organizations that need global, high-performance infrastructure with strong control and automation. The mix of dedicated servers, OpenStack-based cloud, Ceph-style storage, private racks, and managed Kubernetes—interconnected via a high-capacity global private network—makes it especially compelling for gaming, SaaS, streaming, adtech, and financial platforms. The formal 99.99% uptime target, SLA credit scheme, and 10-day money-back guarantee further strengthen its appeal for critical workloads.

Its primary strengths lie in its data center footprint, serious approach to networking and security, and enterprise-focused support model with fast response times and dedicated account management. Flexible payment options and multi-currency billing, including crypto-friendly choices, also make the service accessible for a wide variety of international customers.

However, Servers.com is not designed as an entry-level hosting provider. It does not offer shared hosting, domain registration, or bundled email services, and it expects customers to manage their own software stack and often their own DNS. Pricing reflects enterprise hardware, bandwidth, and support instead of low-cost shared hosting economics. For simple blogs, small business sites, or users who want a one-click site builder, a more traditional shared hosting platform will likely be a better fit.

For technically capable teams that want to design and operate their own infrastructure with high reliability and global reach, Servers.com is a strong candidate worth evaluating.

🌏 Server locations:

Dallas San Francisco Washington D.C. Amsterdam Singapore Hong Kong London Luxembourg Lagos São Paulo

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy
• Knowledge base