Pacific Host review #19823 by David COOPER (cooperdavid05@g...)
Pacific Host got a positive review on
Pacific Host
pacifichost.com is inactive, but is redirected to hostpapa.com
9245 Laguna Springs Dr. Suite 200
Elk Grove , CA 95758 US
☎ Phone +1 818 986 2503
📠 Fax +1 818 986 1449
📧 info@p...pacifichost.com is inactive, but is redirected to hostpapa.com
David COOPER ( cooperdavid05@g... )
Very pleased with pacifichost hosting service!
I have seen some reviews here that aren't so nice (so much hate going around). I wanted to shed some light on this company. I've been with 2 other hosting companies who I'd rather not say since this review isn't about them. When I signed up with Pacifichost I wasn't lured in by their unlimited hosting but rather when I called them somebody answered (unheard of for quite a few companies) and he answered all my questions regarding their uptime, support and how they run their "unlimited" hosting.
I signed up and I have been here for a about 2 months and I can say I am quite satisified. I ran into script permission error and submitted a ticket and they fixed it within 3 hours. One day my site was down and I called them, the guy opened a ticket for me and it turns out my IP was blocked. I later learned they actually allowed you to unblock your own IP in the client billing area.
There have been a few times in which I noticed a speed issue with my site where it would take a few seconds to load but it doesn't happen very often and it occurs mostly with a test Magento install, which I was surprised to learn they supported Magento as while searching I found some hosts don't even allow it for some reason.
So in short I am happy with Pacifichost, I haven't experienced any downtime, they always answer when I call their phone lines and I receive a response through the ticket system in a reasonable period of time.
If I have to say anything negative it would be slight speed issues occasionally, their cPanel theme needs work, although I was told they are in the works on redoing it. Their live chat support can't do much other then open support tickets for you. Pacifichost isn't perfect but based on my interaction and level of service I have received it is worth it to me and it seems like they know what they are doing.
I have seen some reviews here that aren't so nice (so much hate going around). I wanted to shed some light on this company. I've been with 2 other hosting companies who I'd rather not say since this review isn't about them. When I signed up with Pacifichost I wasn't lured in by their unlimited hosting but rather when I called them somebody answered (unheard of for quite a few companies) and he answered all my questions regarding their uptime, support and how they run their "unlimited" hosting.
I signed up and I have been here for a about 2 months and I can say I am quite satisified. I ran into script permission error and submitted a ticket and they fixed it within 3 hours. One day my site was down and I called them, the guy opened a ticket for me and it turns out my IP was blocked. I later learned they actually allowed you to unblock your own IP in the client billing area.
There have been a few times in which I noticed a speed issue with my site where it would take a few seconds to load but it doesn't happen very often and it occurs mostly with a test Magento install, which I was surprised to learn they supported Magento as while searching I found some hosts don't even allow it for some reason.
So in short I am happy with Pacifichost, I haven't experienced any downtime, they always answer when I call their phone lines and I receive a response through the ticket system in a reasonable period of time.
If I have to say anything negative it would be slight speed issues occasionally, their cPanel theme needs work, although I was told they are in the works on redoing it. Their live chat support can't do much other then open support tickets for you. Pacifichost isn't perfect but based on my interaction and level of service I have received it is worth it to me and it seems like they know what they are doing.
81 out of 88 users found this review to be helpful!