Homestead negative review #24705 by pauljen7 (pauljen77@h...) on 2013
Homestead got a negative review on
Homestead
homestead.com is inactive, but is redirected to web.com
10 Corporate Drive
Burlington , MA 01803 US
☎ Phone (602) 267-3600
📧 support@h...homestead.com is inactive, but is redirected to web.com
pauljen7 ( pauljen77@h... )
Great softward & hosting, but full of bugs, snags, and problems
I have both a SiteBuilder desktop account and a SiteBuilder-Plus account. Over the past 10-12 years I have had over 200 websites with Homestead/Intuit. Their hosting is not the issue. Homestead has had numerous problems with their proprietary SiteBuilder and SiteBuilder-Plus software and apparently they are not focused on fixing those issues. The software is user friendly, but full of snags and bugs.
Many of their tech support staff are outsourced and not well trained. I have had several of my websites down at the same time, and then wait days or weeks to have tech support address the issues. Due to their incompetence, I have lost several clients and am facing lawsuits by at least two clients because of their loss of revenue and/or clients.
And Homestead's email problems are legendary!
I love the user friendly web design software (SiteBuilder), but HATE the bugs that have been years in waiting for solutions. I have re-built websites in other programming languages, all at my own, un-reimbursed expense and am currently moving more sites away from Homestead/Intuit as time permits.
I have both a SiteBuilder desktop account and a SiteBuilder-Plus account. Over the past 10-12 years I have had over 200 websites with Homestead/Intuit. Their hosting is not the issue. Homestead has had numerous problems with their proprietary SiteBuilder and SiteBuilder-Plus software and apparently they are not focused on fixing those issues. The software is user friendly, but full of snags and bugs.
Many of their tech support staff are outsourced and not well trained. I have had several of my websites down at the same time, and then wait days or weeks to have tech support address the issues. Due to their incompetence, I have lost several clients and am facing lawsuits by at least two clients because of their loss of revenue and/or clients.
And Homestead's email problems are legendary!
I love the user friendly web design software (SiteBuilder), but HATE the bugs that have been years in waiting for solutions. I have re-built websites in other programming languages, all at my own, un-reimbursed expense and am currently moving more sites away from Homestead/Intuit as time permits.
81 out of 90 users found this review to be helpful!