Vsenet Review 2025. Is vsenet.de providing Any Good services?

📄 Editorial Review

(3*) 🔧 Services: TelecomData Center
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VSE NET is a regional telecommunications and infrastructure provider from Saarbrücken (Saarland, Germany) that has been active since the late 1990s. The company focuses clearly on business customers, public authorities, utilities and carriers rather than on classic low-cost shared web hosting. Its portfolio revolves around its own TIER III data center SAAR1, an extensive fiber backbone in the Saar region and neighboring federal states, and a mix of cloud, connectivity and security services. The company belongs to the Artelis group ( artelis.net ) , which connects VSE NET in Germany with sister company cegecom in Luxembourg, giving the platform a cross-border footprint in the Greater Region. A mid-sized team (roughly 50–200 employees) runs the network and data center services.

On the infrastructure side, the heart of the offer is virtual servers (vSERVER) in combination with colocation and connectivity. The vSERVER line is explicitly aimed at companies that want dedicated resources in a German data center without having to operate their own hardware. There are two families:

• vSERVER FIX – preconfigured root servers with defined sizes and a fixed monthly fee, convenient for stable workloads and customers who want predictable costs.
• vSERVER FLEX – a more elastic model where vCPU, RAM and SSD storage can be configured freely, with billing on a pay-as-you-go basis and monthly cancellable terms.

Both run as root & self-care servers, so customers receive full administrative access and manage the operating system themselves. The technical profile is modern: Intel Xeon or AMD EPYC CPUs, SSD storage, 1 Gbit/s connectivity, dual-stack IPv4/IPv6, optional backups and integrated DDoS Shield. Operating systems offered include Windows Server, Ubuntu, Debian, Red Hat Enterprise Linux, Rocky Linux and AlmaLinux. Traffic is stated as unlimited and free of charge, including both internet traffic and internal traffic between virtual data center resources.

Beneath the cloud layer, VSE NET operates Rechenzentrum SAAR1, a TIER III-class facility in Saarland. Companies can rent full racks or partial rack space for their own hardware. Colocation services include redundant power, climate control, multiple fiber paths into the VSE NET backbone and strict physical security. SAAR1 uses 100% green electricity and energy-efficient cooling (PUE around 1.2), making it attractive for organizations that care about sustainability and compliance.

Connectivity plays a central role. Under the Internet category for business customers, VSE NET offers three main lines: Online, Online Plus and Online Pro. Online and Online Plus use asymmetrical profiles up to 1000/500 Mbit/s over fiber or DSL, with dynamic or fixed IP and integrated DDoS protection. Online Pro targets higher-end users with symmetrical bandwidths up to 100 Gbit/s and fixed IP addresses, aimed at enterprises with critical online services, data-heavy workloads or multiple locations. Unlimited data volume, optional redundant connections and specific service levels are part of these business Internet products.

For networking, there are Connect products (Ethernet and Premium variants) to link customer sites directly to the VSE NET network and the data center, which is valuable if virtual servers and on-premises infrastructure are combined in a hybrid setup. Carrier and white-label offerings extend the same backbone and data center facilities to other service providers.

Around this core, VSE NET bundles a security stack of Managed Firewall, DDoS Shield and consulting for NIS-2 compliance, plus NGN voice services and virtual PBX solutions. Private households are explicitly offloaded to a partner brand (energis Highspeed); VSE NET itself stays focused on business telecommunications, cloud and housing. For someone looking for a cheap shared web hosting account with cPanel, this is not the right provider. For organizations in and around Saarland that need a reliable regional telco combined with a certified data center and virtual servers, VSE NET sits much closer to an enterprise infrastructure partner than to a commodity hoster.

💰 Price & Cost

Pricing on the public website is kept relatively high level. For virtual servers, there is no public tariff list with exact euro amounts per configuration; instead, the site outlines resource tiers (vCPU, RAM, SSD) and emphasizes individual sizing and long-term contracts for vSERVER FIX (12, 24 or 36 months) versus monthly cancellable terms for vSERVER FLEX. In practice, customers request a quote and receive a tailored offer based on required capacities, contract duration and any bundled connectivity or security services.

For business Internet (Online / Online Plus / Online Pro), the site lists available bandwidth profiles but not the corresponding monthly prices. Again, purchasing follows the classic telco pattern: consultation, feasibility check on the local loop/fiber, then an individual contract. The same is true for colocation in SAAR1 and Connect networking products, which are strongly customized to rack size, power footprint, cross-connects and redundancy requirements.

In the legal and contract documents, recurring fees are billed monthly, usually with payment by SEPA direct debit or bank transfer based on an invoice. Payment terms are typically 14 days from the invoice date for business customers. There is a standard 14-day withdrawal right for consumer contracts in the general terms, as required by German law, but there is no separate, marketing-style "30-day money-back guarantee" for hosting or Internet services. This underlines that VSE NET targets long-term business relationships rather than quick entry/exit consumer hosting.

Overall, someone looking for transparent public price grids for virtual servers, colocation or enterprise Internet will not find them on the site. Instead, costs are driven by project scope, contract length and SLA level, which suits medium and large customers but makes ad-hoc price comparison harder for smaller buyers.

🏢 Data Center

The SAAR1 data center is the centerpiece of VSE NET’s infrastructure story. Located in Saarland and tied directly into the regional VSE power infrastructure, it offers a TIER III environment with strong emphasis on redundancy and energy efficiency.

Power is supplied via a direct, redundant connection to an adjacent VSE substation plus redundant UPS systems. The site aims for energy supply availability above 99.99% and uses dual diesel generators (2 × 1 MVA) for backup. Climate control is also redundant, with an availability figure above 99.98% and a modern adiabatic cooling concept. The reported PUE of about 1.2 places the facility on the efficient side compared with many traditional data centers. All electricity used is 100% renewable power.

Network-wise, SAAR1 is tied into VSE NET’s own fiber backbone with multiple redundant paths and additional redundant connections to the public internet. The backbone is peered at major exchange points, which helps keep latencies low into the surrounding regions and beyond. This setup benefits both colocation customers and vSERVER instances hosted in the same facility.

Security is multi-layered: separate fire sections, extensive fire detection and a NOVEC 1230 fire suppression system, strict access control with several stages, video surveillance and construction measures designed to meet a TIER III standard. The data center and the company are ISO/IEC 27001 certified for information security, with ISO 9001 for quality management and a TÜV tekit Level 3 certification for high availability.

For Internet services, VSE NET states an annual service availability of at least 98.5%, with options for more stringent service levels where required. Combined with the TIER III design and redundant backbone, this gives a solid reliability profile for applications that cannot tolerate frequent or lengthy outages.
In short, the data center setup is clearly more "regional enterprise facility" than "budget hosting farm": own building, own power and network, focus on availability and compliance, and a direct link into the broader Artelis group infrastructure spanning Saarland and Luxembourg.

✍️ Customer Support

Support structures follow a telco-style pattern rather than a typical web host ticket system. The company headquarters in Saarbrücken can be reached on working days between 08:00 and 16:00 for general enquiries. For operational issues, especially with Internet, connectivity, data center and vSERVER products, business customers have access to a dedicated fault hotline that is staffed 24/7, 365 days a year. Multiple telephone numbers are listed for this purpose, including a toll-free number within Germany.

For non-urgent matters, a contact form is available where customers can choose product categories such as Internet, Rechenzentrum, Virtuelle Server, Vernetzung, Security, White Label or Carrier and submit details of their project or question. Remote technical assistance is supported through TeamViewer-based remote support, which is linked directly from the site.

Service-level agreements for business Internet and data center services reference individual SLAs with 24/7 service options, reflecting the expectation that many customers operate critical infrastructure or public services. In combination with the group backing (artelis, VSE AG, cegecom), this gives the impression of a regional operator with reasonably deep resources and a professional NOC, even though the brand itself is not internationally famous.

That said, there is no mass-market support channel (like chat for shared hosting) and no documentation targeted explicitly at nontechnical website owners. The entire support structure is geared toward IT departments, administrators and professional users who know what they need and are comfortable with telco processes.

🔨 Control Panel

VSE NET’s vSERVER products are offered as root & self-care servers. Customers receive full administrative access to the operating system (Windows Server or Linux distributions like Ubuntu, Debian, RHEL, Rocky, AlmaLinux). The platform also mentions the option of API access for automation on request, indicating a more infrastructure-as-a-service approach where provisioning and changes can be scripted if required.

However, the site does not highlight a classic web hosting control panel like cPanel, Plesk or proprietary website builders. There is no sign of pre-packaged one-click CMS hosting or shared hosting with small management panels. Instead, the virtual servers are intended to be integrated into the customer’s own management stack, whether that is a configuration management tool, container platform or manually administered OS.

For colocation, control is naturally at the hardware level: customers bring their own servers and network equipment and manage them directly in the racks, while VSE NET provides power, cooling, connectivity and physical security.

In practice, this means VSE NET is suitable for customers who either already have in-house expertise or whose system integrator manages their infrastructure. Organizations that specifically want a user-friendly hosting control panel to click together websites without touching the command line will need a different type of provider or an additional managed service layer on top of VSE NET’s infrastructure.

🎯 Conclusion

VSE NET comes across as a regional, infrastructure-driven provider with strong roots in Saarland and the Greater Region, rather than as a global hosting brand. The combination of its own TIER III data center, green power, redundant fiber backbone, and a virtual server platform with unlimited traffic and modern hardware is attractive for companies that want to keep their data in Germany under German law, but still benefit from flexible cloud resources. The tight coupling to the artelis group and cegecom ( cegecom.lu ) in Luxembourg adds some cross-border resilience and expertise that smaller local hosts usually do not have.

On the positive side, the platform offers:

• Serious data center infrastructure (TIER III, ISO 27001, TÜV tekit Level 3, 100% green power, good PUE).
• Virtual servers with unlimited traffic, IPv4/IPv6, Windows and multiple Linux distributions, integrated DDoS protection and optional backups.
• Business connectivity up to 100 Gbit/s, including symmetrical bandwidths and static IP ranges, with at least 98.5% annual availability and 24/7 support options.
• Colocation in the same facility for hybrid setups, plus managed firewall and other security services for customers with compliance requirements (including NIS-2).

On the downside, VSE NET is not a typical web host for small sites:

• There is no classic shared hosting with simple control panels and fixed, low entry prices.
• Pricing is almost entirely quote-based, which is normal in telco projects but less convenient for smaller organizations that just want to compare plans online.
• The website and documentation are German-only, and all contracts and processes follow German telecom standards – good for local customers, potentially challenging for international buyers without German language skills.

For enterprises, public institutions, utilities and IT service providers in Saarland and surrounding regions, VSE NET is a credible option if the requirement is a regional partner with its own certified data center, robust network and business-grade support. For someone who mainly wants cheap shared hosting or a simple WordPress package with a point-and-click panel, other providers will fit better.

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