ZAP-Hosting review

27 user reviews, 0 support responses, 0 testimonials, 4 products, 0 promotions, 3 social accounts, 451 domains, Alexa #50309, listed 2014 (#19606)

Most Recent Customer Reviews

-anonymous- (rex2630@g...) / 185.223.29.14:30120
Time Hosted: 1 to 3 months
Global rating
Worst hosting experience, only downtimes, really long downtimes...Only money is their priority, no quality, no backups...
-anonymous- (topekar@g...)
Time Hosted: 1 to 3 months
Global rating
You get scammed when you want to cancel the service and you might have to pay another month eventho you are not using services at all. You have to CANCEL services at least 7 days before next payment. Also if you pay more than 1 week later, they'll add a fee to your invoice (around 5 eur). Cool internet company.
-anonymous- (scharm@t...)
Time Hosted: 1 to 3 months
Global rating
I rented a gameserver at ZAP with friends for Christmas. However, the server was not working. That means you could not get XP. ZAP has solved the problem after about 2 months and more than 50 messages. Then we were able to gamble, but after about 2 weeks the server was reset, whereby the whole savegame was deleted. I do not know why. Finally, I terminated the server because it did not work properly. Nevertheless, I had to pay an extra month.
Anyway, I will never rent a server at ZAP anymore and adivse everyone against it.
MORE REVIEWS
Listed and verified since 2014
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Overview

Services: Web HostingDomain Registration | Redirected from: zap-hosting.de

About ZAP-Hosting

Offer to rent from Gameserver, Teamspeak 3 Server, Webspace, vServer and Rootserver products. Support takes place via Teamspeak, chat, telephone, ticket system and a forum.

Offering:
Rent a VPS
- Linux vServer
- Windows vServer
Rootserver
- Linux Rootserver
- Windows Rootserver
- FreeBSD RootServer

Webspace, Plesk & Domains

Special pages


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Website research for ZAP-Hosting on November 30, 2017 by WebHostingTop

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PlansWebsite Products

Shared - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
SmallfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Western Union, Bitcoin
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Webspace Small:
- 10 E-Mail accounts
- 10 MySQL databases

Using the popular tool Plesk 12 as a control panel allows you to easily administer databases, e-mail boxes, FTP accesses and many more. You can also install common CMSs such as Wordpress [...]
Plan URL : https://zap-hosting.com/en/webhosting-rent-a-webspace/
1.03/mo. VAT 20% inc.500 MB SSDunmetered 0 / 1
XtraXtraLargefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Western Union, Bitcoin
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Webspace Small:
- 100 E-Mail accounts
- 100 MySQL databases

ZAP-Hosting Software & Support

Depending on the size chosen, you can create as many e-mail addresses as the package allows. These are directly active and can be reached either via [...]
Plan URL : https://zap-hosting.com/en/webhosting-rent-a-webspace/
9.37/mo. VAT 20% inc.20 GB SSDunmetered 0 / 1
Virtual Dedicated - Linux Keep mouse
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PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
RootserverfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Western Union, Bitcoin
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
RAM : 8000 MB
CPU : 4 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Intel Xeon X5670 2,93 GHz / Core DDR3 Memory
1x 8 GB Ram (8 GB)
Disk space 60 GB SSD NAS
100 Mbit/s up/down
Traffic Flatrate fair use

Operating System
Debian 8.5 64bit
CentOS
ubuntu

Full access via SSH, updates can be installed using just a [...]
Plan URL : https://zap-hosting.com/en/rent-a-linux-rootserver/
17.61/mo. VAT 20% inc.60 GB SSDunmetered 8 GB / 1
VPS - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Linux vServerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Bitcoin
Control Panel : [In-house]
Support Options : Email, Help Desk, Live Chat
RAM : 2000 MB
CPU : 2
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

A virtual Linux Server is the most affordable sloution to obtain your own server with complete root access. LXC is used for virtualisation.

Gameserver- & Teamspeak 3 Webinterface:
Linux vServer and Rootserver customers also get to profit from [...]
Plan URL : https://zap-hosting.com/de/shop/product/linux-vserver/
3.90/mo. VAT 19% inc.25 GB SSDunmetered 2 GB / 1

Contact information is managed by zap-hosting.com representatives service@z..., support@z..., info@z..., berentzen@z... [login] Claim this businessCreate a free account to manage zap-hosting.com listing!

Web stats

Targeting: Germany, United States
Details for https://zap-hosting.com/en/
Website DNS: edna.ns.cloudflare.com => 173.245.58.109 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
josh.ns.cloudflare.com => 173.245.59.126 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mail.zap-hosting.com => 134.255.219.31 ( Frankfurt am Main ) / ACTIVE-SERVERS.COM
Server Software: cloudflare
Website FIRST IP: 104.27.35.73
IP Location Country/State/City: United states / California / San francisco - see top providers in United States, California
ISP Name / ISP URL: CloudFlare Inc. / cloudflare.com
Website Extra IPs: 104.27.34.73 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

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Social Networks

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https://zap-hosting.com/de/blog/  Using Wordpress version 4.9.3. Blog added on 2015 Sep, with total 35 articles, language de-DE. Latest post on Jul 18, 2018
http://community.zap-hosting.com/forum/index.html

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ZAP-Hosting domain trend

ReviewsCustomer Ratings

The quick stats of ZAP-Hosting profile shows a note average of 3.9 out of 10, counting 27 opinions. (few listed on the top of the page)
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Some customers might say good things like: "i'm happy with ZAP-Hosting" or bad things and complaints like: "this company sucks", or "is horrible", "zap-hosting.com generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(8 = 29.63%)
(1 = 3.7%)
(18 = 66.67%)
Noah (Noah.akerman@e...) / no
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Stenungsund
Hi I like Zap for you can do a lot of things and I want a gta server With good scripts for me and my friend Should have a server And I Talk to Pascal if it is note or non other but I make a son here because I think it's fun to write and that's why.
-anonymous- (-no email-)
Time Hosted: 1 to 3 months
Global rating
I am very happy with ZAP Hosting.
My servers run very well and the support is super fast and super nice.
Even when it comes to more complex problems, they have always been a great help!
-anonymous- (-hidden-)
Time Hosted: 6 mo. to 1 year
Global rating
Good and trustworthy server easy to use and setup can be dont in les then 5 mins. good support uselise respons with in 10 min. if a server is one the wil notifie you.

Price is really good for what you get.
10/10 stars
-anonymous- (-hidden-)
Time Hosted: under 1 month.
Global rating
I am very happy with my VPS, since recently I have it but quality / price is more than good. I recommend it for those who are starting with their own server, it already comes with a debian image installed for newbies and you just have to configure 4 things and start installing what you need (apache, mysql, etc.) The support service is fast and efizaz the 2 times I have had to contact them have helped me in what I needed and without problems.
-anonymous- (admin@s...)
Time Hosted: 2 to 3 years
Global rating
Hey. Hey. Hey,

I would like to thank ZAP-Hosting for hosting me.
We have been using ZAP for a very long time, to be exact for 2-3 years and are extremely satisfied.
I've never experienced it before that you get answers so quickly from support and sometimes even on Sunday evening or Saturday evening.
You can say that the support is always at your disposal the whole year and yes also at Christmas etc..
In the live chat we always get instant help and in the ticket we don't have to wait long.
What I personally like the most is the own web interface which is really unique.
We have a Linux root server for example and can install gameservers and TS3 servers directly via the web interface without big SSH commands.
If you have questions about the installation of MySQL for example, the support always helped us mega fix or even install it for us, which is really top.
Our servers are running there to our best satisfaction.
I would like to give here 20 stars out of 10, but [read more...]
-anonymous- (k-for-you@h...)
Time Hosted: under 1 month.
Global rating
Zaphosting might seem like an OK serviceprovider. But please don't bother.
First of all their product descriptions are straightup misleading. They promise your server will run on an SSD when after the fact they themselves tell you that it had been running on a HDD.
Second is the fact that they have downtimes of over 48 hours.
Third is that you cant refund anything.
Fourth is that when you aks them a refund and tell them you'd rather try another serviceprovider, they tell you some BS about them being the only provider with a license to host FiveM Servers????? And also about how you would have to configure your server all over again somewhere else.
They mislead customers, lie to customers, mistreat customers and worst of all, they threaten customers who want to leave for another serviceprovider.
-anonymous- (-hidden-) / endlessrp.net
Time Hosted: 1 to 3 months
Global rating
The host is real SH**, within a month 3 outages on my server wich were multiple hours everytime, mostly over 10hours. The customer support threatened to ban me when i show him that i am upset about this and this stuff should not happen to paying customers, especially with their pricing.
-anonymous- (-hidden-)
Time Hosted: 1 to 2 years
Global rating
No thank you.
Hosted 3 FiveM gameservers there, these were okay, and the support could help me with the bugs, most of the time.

Then i bought a rootserver (not dedicated).
In the description of the rootserver it said "unlimited traffic"
After buying it, there was a fixed monthly 1,5TB limit.
Refund not possible, even tho "Product was not as described"

After mailing the CEO about my issue he talked down to me and said that there is no hoster in europe that would have unlimited traffic.

I now am at another hoster, with basically unlimited traffic. In europe.
-anonymous- (-hidden-) / game server
Time Hosted: 1 to 3 months
Global rating
Their quality is absolutely awful. The only upside to them is easy installation and setup, but it doesn't out weight the constant downtime and lack of customer support and sympathy. They want to charge money, but not compensate for issues on their end saying their issues are out of their hand and you sign on a contract saying you'll pay them regardless I wouldn't EVER consider going through them again. :drops mic:
-anonymous- (kai92@h...)
Time Hosted: under 1 month.
Global rating
i have just purchased a windows VPS where I hosted my fivem gameserver. Went quite stable. When i recognized zap offers a control panel for fivem gameserver management and ESX easy installer, I just asked them to refund my winVPS to my ZAP acc so I can purchase that fivem gameserver directly. The processing of the refund was done in their livechat really quick. My fivem server was setup within some seconds and the ESX installer works brilliant. Also updates are made automatically trough git (I guess) working fine. No more annoying moderation of all esx scripts. Great job guys!!
-anonymous- (-no email-)
Time Hosted: 1 to 3 months
Global rating
Disappointed. Rented rootserver from this company. Constantly going down. Like, multiple times a day or even an hour. Note, there is no traffic to our site / no load on the server because our project is not even launched yet and consists of a simple static html page for the time being. So it's not our fault, it's Zap-Hosting.com 's fault. When asking support over their instant messaging app, they're quite friendly but they just do not solve the problem. Should have researched the company before ordering.
-anonymous- (trappinkez11@g...)
Time Hosted: 3 to 6 months
Global rating
Do not use ZAP! Very poor performance servers and do not expect to get a refund from them, even if they're in the wrong. VERY poor website, AVOID AT ALL COSTS.
-anonymous- (nicejohan@a...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Great solide GSP
Fast delivery, easy control panel, good livesupport, maybe sometimes not the best English but helpful. Stable server. Serverlocation Dallas
-anonymous- (-hidden-)
Time Hosted: 1 to 3 months
Global rating
i am using zap hosting for fivem for a while now. server was setup in a few minutes and I was able to install mysql async, essentialmode and an esx full pack trough their webinterface. everything worked after using the installer. also my mysql database was configured automatically, that really helped!!
-anonymous- (encore92@g...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Fast livesupport awesome control panel
I am using zap for some months now and I am very happy with my gameserver. Livechat is available more than 12 hours a day and the control panel is custom and smooth. I can’t really understand all these bad rating about zap, never had bigger Problems with them and if there was something ongoing, the support was easy to reach.
-anonymous- (diegoc946@g...)
Time Hosted: 3 to 6 months
Global rating
Zap-Hosting's game servers throttle and crash way too much my players are always complaining of issues. Support claims to take on average take "2-3 hours" to respond in reality it takes about 2 days. The support staff isn't the overall most knowledgeable about their product either.
-anonymous- (Bradleyb997@g...)
Time Hosted: 1 to 3 months
Global rating
Not a good hosting company at all. Wasn't actually able to use my server because of the website being down 24/7. So I cancelled. Then I miss one invoice by one day and the company over charge's me and threats me with a "debt" company. I did not get my server was unable to use it at all due to there awful web interface and web page being constantly under load. I would recommend an actual decent hosting company and not to cheap out.
-anonymous- (-hidden-) / 505thpir.org
Time Hosted: 1 to 3 months
Global rating
I wish I knew about this site or did my reserch before hosting a Post Scriptum server with them. The server arrived 2 days late and was broken. It never worked and had a fatal crash error so no one could play. We paid $114 for the month and never got to use it! The refused to refund it and would only give me the option to swap to a different game...even though our community plays Post Scriptum. The staff was rude and hard to reach since they were only on a few hours a day.... We got scammed by this company. PLEASE AVOID THEM AND SAVE YOUR MONEY!
-anonymous- (annie_de@y...)
Time Hosted: under 1 month.
Global rating
HORRIBLE customer service. Was promised instant installation but it was not done, even after I talked via instant chat with one of their reps. (BTW: don't do this. They all speak German and are using Google Translate to talk to you. He couldn't understand me and wrote back almost nonsense in broken English.) It took an angry email demanding a refund 24 hours later to get anything done....and even then, the server was not working correctly. Techs / CS reps take forever to get back to you and they just don't seem to really care once they have your money. Totally not expecting to see any money back from these scoundrels and cheats. I'll find someone else to host my project.
-anonymous- (-hidden-) / cant disclose
Time Hosted: 1 to 3 months
Global rating
never seen anything like this in my life . and if you look at the rating i'm giving i don't mean this in a good way . not disclosing my identity here because these guys just close your account or suspend your servers without prior notice . Talking from my own experience here .

Maybe you can use them for abslutely non critical things that are really cheap , so it doesn't hurt too much when they steal your money .

Rude employees too .
Theres a telephonenumber on their website , don't bother calling as it cuts of after 0.1 second in the call .

Some companies think they can operate above the law , and zap-hosting is definately one of these .
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Zap Hosting is simply the worst company I've ever experienced. They were recommended for FiveM servers so I signed up. After the Euro to USD conversion and a foreign transaction fee, I was in. The server took about 10 minutes to actual set up. Within that time, I realized their control panel was absolutely horrible and their site/communications were a large mix of English and German, frequently hard to understand. Within 15 minutes of my order, I politely requested a refund, citing their panel was confusing and hard to understand, not to mention it was in Germany. They refused and would only provide a credit to order MORE services with them, which completely nullified my reason for cancelling. I disputed the transaction with PayPal and won the dispute without ever hearing another word from them - even in the PayPal dispute, yet they continuously sent me German emails about a service that was suspended due to my dispute. Day after Day I got fully German or German/Engrish emails for a [read more...]
-anonymous- (sadylane54@o...) / ???
Time Hosted: under 1 month.
Global rating
Hosted a fivem gameserver with them and it was utter dogshit, no mod support, staff there were RUDE and said it was my fault their server did not work. do not use this host if you want your money stolen
-anonymous- (dfkasdfsd3@g...)
Time Hosted: under 1 month.
Global rating
HEADS UP.
DO NOT use ZAP HOSTING to host your game. I signed up last weekend, and it was never connected. I contacted them within an hour or so after purchase to cancel and get a refund, which we were able to get seeing as we cancelled within the 5 day period. They have now stopped responding to me.
After more research they are a shotty company their servers are always down or just do not get connected, never get responses from customer service etc.

AVOID AVOID AVOID
-anonymous- (sebastianrotz@g...) / torme.eu
Time Hosted: 3 to 6 months
Global rating
Vorsicht bei der Einzahlung von Guthaben. Obwohl es nirgends in den AGS steht, wird Guthaben auch nach eienr rechtswirksamen Kündigung einfach einbehalten. zap hat eine sehr seltsame Rechtsauffassung. Dort bekommt man auch erklärt das etwas nicht strittig ist obwohl man sich mit ihnen im Streit befindet. Ein beispiel wo Ahnungslosigkeit zu Rechtsbrüchen führt. aber vieleicht ist es auch einfach dreistigkeit und unverschähmtheit geld ein zu behalten das einem nciht zusteht. Wer unbedingt das risiko mit Zap eingehen will sollte ncihts im Voraus bezahlen!

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