Planet Net Review. Was planetnet.com good web hosting in United States?
9 user reviews; 0 support responses; 0 testimonials; 0 products, 0 promotions, 0 social accounts, Semrush #0; 📆 listed 2009 (#13023)
3368 Governor Dr. Suite 300F
San Diego , CA 92122 US
☎ Phone (888) 432-1221
📧 tecfh2@p...Website language(s): en
planetnet.com is inactive webhosting company!
👪 Most Recent Customer Reviews
📅
Kathleen Pierce (kpierce@s...) / lesgirlslivesandiego.com
😠 “Since my last review, I have managed-after mentioning legal action to Planetnet with cc to my attorney - to obtain an authorization code and was able to change companies for one website which was down for months after being infected with malware and shut down by Google and being treated rudely by Planetnet staff for months. I had the silver plan, and Planetnet has once hosted four websites of mine for 3-10 years. The service has deteriorated horribly since I began with them. At this point, they host just one site, and I am struggling to get another authorization code to change companies. Once again, my emails to Planetnet staff...
To:Linda Hablian <lhablian@planetonline.com>; Matt Carr <matt@planetonline.com>; Lisa Wright <lwright@mypol.com>
have been ignored over a period of months. At one time I had been so happy with this company - 8 years ago - and referred customers to them. However, the company deteriorated and what was once customer friendly with Matt Carr on the helm, [read more...]
To:Linda Hablian <lhablian@planetonline.com>; Matt Carr <matt@planetonline.com>; Lisa Wright <lwright@mypol.com>
have been ignored over a period of months. At one time I had been so happy with this company - 8 years ago - and referred customers to them. However, the company deteriorated and what was once customer friendly with Matt Carr on the helm, [read more...]
📅
Kathleen Pierce (kpierce@s...) / diegopinon.com
😠 I have the silver plan, and Planetnet has hosted four websites of mine for 3-10 years. The service has deteriorated horribly since I began with them. At this point, they host just two sites, and I am struggling to get an authorization code to change companies. Yes, I find the receptionist extremely curt, I am shuttled about with no responses phone calls, email trouble tickets, etc. Horrible experience for some years now, and it has been a nightmare to make changes with a ghost company. One dance site I began as a volunteer for the teacher which relies on contact with students has been down since February with malware. I recently stepped in to help, dreading to talk to the receptionist or to have anything to do with this company. I hope to wake up from this ongoing nightmare soon.
📅
Dr James Sawyers (docjrs@a...) / bostonvet.com
😠 Terrible company!!! My web site is infected with malware/viruses and they never respond to ANY complaints via phone or E-mail. I am cosidering contacting Califoria's attorney geneneral or starting a class action suit any boby want to help?
MORE REVIEWS
📄 Overview
(1*) 🔧 Services: Web HostingDomain Registration📜 About Planet Net
Since its establishment in 1996, Planet Net, Inc. has positioned itself as a leader in providing comprehensive internet solutions for businesses across the globe. With nearly three decades of experience in the web hosting industry, the company has maintained a strong focus on customer satisfaction and service excellence. Their debt-free status from day one reflects their commitment to sustainable growth and financial stability, enabling them to invest continuously in infrastructure and customer service enhancements.The management team boasts over 20 years of combined internet experience and 23 years in business management, contributing to a deep understanding of client needs and market trends. Their dedication is evident in the impressive 88% customer retention rate, a testament to their commitment to delivering high-quality service.
Service Offerings
Planet Net provides a robust suite of services tailored to meet the needs of various businesses:
Web Hosting Services:
Business Class Hosting: Designed for companies looking for reliability and performance, Planet Net offers high-performance servers and premium bandwidth, ensuring that business websites and e-commerce solutions operate smoothly.
LAMP Hosting: Specializing in the LAMP stack (Linux, Apache, MySQL, PHP), Planet Net provides a stable and efficient hosting environment. This is ideal for developers and businesses that rely on dynamic web applications and databases.
Web Development:
Advanced Programming: The company’s programming expertise enables them to create custom solutions tailored to clients’ unique needs.
Web Design: Their design services focus on creating visually appealing, user-friendly websites that enhance the client’s online presence.
Internet Marketing:
Planet Net has achieved over 10,000 first-page search engine placements for its customers, showcasing their proficiency in SEO and digital marketing strategies that drive traffic and enhance visibility.
Domain Registration:
Clients can register domain names through Planet Net, streamlining the process of establishing an online identity.
Performance and Reliability
With a hosting capacity exceeding 6,000 websites, Planet Net’s infrastructure is built to handle varying levels of traffic while ensuring high uptime rates. The company’s commitment to performance is supported by:
100% U.S.-Based Hosting: All services are hosted domestically, providing faster load times and reliable support.
Scalable Solutions: Whether a business is just starting or looking to expand, Planet Net offers flexible hosting plans that can grow with client needs.
Customer Support
The cornerstone of Planet Net’s business philosophy is its commitment to customer support. Their expert technical support team acts as a partner to clients, providing assistance not only with hosting but also with business strategy, internet marketing, and design. This holistic approach helps clients navigate the complexities of the online landscape.
Refund and Guarantee Policy
To ensure customer satisfaction, Planet Net offers a 30-day money-back guarantee on hosting plans. If clients are dissatisfied for any reason, they can cancel their account within the first month and receive a full refund (minus setup fees and overage charges). However, this guarantee does not apply to reseller accounts or domain registrations, encouraging clients to explore their services with confidence.
Conclusion
Planet Net, Inc. stands out as a robust and reliable web hosting provider with a long-standing reputation for quality and service excellence. With its extensive experience, commitment to customer success, and a comprehensive range of services, the company is well-positioned to serve businesses of all sizes. Their focus on LAMP hosting, coupled with effective web design and marketing strategies, ensures that clients not only establish a strong online presence but also thrive in a competitive digital landscape.
📢 Special pages
- About us: http://www.planetnet.com/corporate.htm
Website research for Planet Net on October 2, 2024 by WebHostingTop
🎁 Planet Net Promotions
There is no coupon code or promotion listed.
📤 Planet Net Plans
There are no products or services listed yet!
Note: This information may be outdated, this company don't offer web hosting services anymore!
Contact Information
📊 Web stats
| ⚑ Targeting: | United States |
| 📂 Details for http://www.planetnet.com/ | |
|---|---|
| 📥 Website DNS: | MX::smtp.secureserver.net => 68.178.213.203 ( Tempe ) / GoDaddy.com LLC MX::mailstore1.secureserver.net => 72.167.238.29 ( Phoenix ) / GoDaddy.com LLC ns69.domaincontrol.com => 216.69.185.45 ( Tempe ) / GoDaddy.com LLC ns70.domaincontrol.com => 208.109.255.45 ( Tempe ) / GoDaddy.com LLC |
| 🔨 Server Software: | Microsoft-IIS/7.5|ASP.NET |
| 📌 Website IP: | 184.168.221.72 |
| 📍 IP localization: | United States, Arizona, Scottsdale - see top providers in United States, Arizona |
| 🔗 ISP Name, URL: | GoDaddy.com LLC, godaddy.com |
✅ Customer testimonials
There are no user testimonials listed.
📋 Planet Net News / Press release
There are no news written in en language
📣 Planet Net Social Networks
No official account on Twitter yet
No official account on Facebook yet
No official account on Linkedin yet
No official Blog yet
Reviews👪 Planet Net Customer Ratings
The quick stats of Planet Net profile shows a note average of 1.0 out of 10, counting 9 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! This company may be out of web hosting business!
As visitor you can rate this provider directly here! This company may be out of web hosting business!
Add your own review [Toggle to basic/advanced form]
Required information
📅
Carrie (-no email-)
😠 Stay away from this company. Our website was corrupted with malware. When we wanted to be released, they held us hostage and would not provide the codes to transfer over to another capable company.
They know they have you once you are in. STAY AWAY!!!!!!!
They made our life miserable and didn't care. STAY AWAY!!!!!!!!!!!!!!!!
They know they have you once you are in. STAY AWAY!!!!!!!
They made our life miserable and didn't care. STAY AWAY!!!!!!!!!!!!!!!!
📅
Unhappy User (-no email-)
😠 These people suck donkey. Their servers are filled with malware. Then google blocks your site. Planetnet won't respond to email or their trouble tickets. STAY AWAY unless you like malware.
📅
-anonymous- (-no email-)
😠 Do not choose this company. They have no customer service. Leave you hanging with no help. Lie, cheat and allow your website to become corrupt with malware because their servers have been breached.
📅
Denis Savage (safage@n...) / sandiegosports.net
😠 I have been trying to reach someone at this company for over two months and have not received a single response. Over 10 phone calls, four emails, countless trouble tickets to cancel service since they killed my host three times in the last year for no reason at all. Now, they continue to charge my card on file. Worst company ever.
📅
Joyce van den Berg (joycevdb@c...) / princeton-realty.com
😠 {Quote: been trying to actually reach someone to talk with for OVER twp weeks...always get a receptionist that says everyone is busy and will call me back...3 weeks later, 10 phone calls, 4 emails, 5 trouble tickets AND NOT ONE RESPONSE even thought they tout 24/7 customer service, 1 day response time on trouble tickets and 100% monitoring...yet they don't see their servers/my hosted website has been hacked?????
STAY AWAY FROM THIS COMPANY...NON RESPONSIVE, HIGHLY UNPROFESSIONAL!!!!!}
=================================================
I totally agree with the previous reviewer -- I submitted numerous tickets with no response since APRIL 2009-- the contact phone number goes to voice mail. Their system has been hacked into, we have not received any web stats since August 2009. The only thing they are good at is charging your credit card. We (my client) are trying to get out of this hosting company but not sure if anyone is left at this company....Missing in Action [read more...]
STAY AWAY FROM THIS COMPANY...NON RESPONSIVE, HIGHLY UNPROFESSIONAL!!!!!}
=================================================
I totally agree with the previous reviewer -- I submitted numerous tickets with no response since APRIL 2009-- the contact phone number goes to voice mail. Their system has been hacked into, we have not received any web stats since August 2009. The only thing they are good at is charging your credit card. We (my client) are trying to get out of this hosting company but not sure if anyone is left at this company....Missing in Action [read more...]
📅
Pete Dalidowicz (pistol@a...)
😠 been trying to actually reach someone to talk with for OVER twp weeks...always get a receptionist that says everyone is busy and will call me back...3 weeks later, 10 phone calls, 4 emails, 5 trouble tickets AND NOT ONE RESPONSE even thought they tout 24/7 customer service, 1 day response time on trouble tickets and 100% monitoring...yet they don't see their servers/my hosted website has been hacked?????
STAY AWAY FROM THIS COMPANY...NON RESPONSIVE, HIGHLY UNPROFESSIONAL!!!!!
STAY AWAY FROM THIS COMPANY...NON RESPONSIVE, HIGHLY UNPROFESSIONAL!!!!!
